checked with billing all is good there, admin has the hold and billing has no number for techinical support or for admin, yea right, sure does seem like ya pay for techinal support, but your not allowed to use it, shakes heads, amazing billing says may take two to three days for them to answer my ticket, hell i knew that, and if i want gredit for pay for a service that wasn't provided, then guess what i got to talk to admin, which no one seems to have a number for, hahaha, gawd ya got to love the ring around the roses, it is trully amazing