Krystina Breen

I have tried cases many times over the last three years that this problem still exists for me . I have tried the viewer meant for unsticking with no success. My only way around it has been to use alta for marketplace. Same computer, same viewer, same everything just a different avatar

Better yet, here is the copy of the email (which has the link): Case: 01384002 Avatar: Krystina Breen Type: General Marketplace Issues Status: Waiting for Customer Acceptance Hello Krystina, Thank you for contacting Linden Lab Support. After investigation, it appears as though this issue may be a bug or error which would be best handled through our bug report system known as JIRA (http://jira.secondlife.com). While our Support team is always happy to help, there are certain technical issues which can only be addressed via a development or engineering investigation. JIRA is a system designed to track, triage, and escalate bugs and system problems to our technical and design teams. System and program bugs or errors with the Second Life software, server function, or website can be reported in this fashion. It appears that there is already a JIRA bug report for your issue: VWR-28630 https://jira.secondlife.com/browse/VWR-28630 You can add your information to this report, or you can elect to watch the issue and be notified of updates. If this report doesn't match what you are experiencing, please search for your issue before filing a new JIRA bug report -- someone may already have reported it! If you don't see your bug in search results, then you should create a new report for it. In your report, please include as many details as possible about your problem: * Which version of the client are you using? (This can be found in Help > About Second Life) * Your computer specifications (from Help > About Second Life). * A description of the problem, explaining what you do / see / don't see, including any error messages displayed. * Step-by-step directions on how to reproduce your experience. * A screenshot of what you are seeing. Including this information with your report will help the bug tracking team address your issue quickly. For more information on our JIRA system and process, please visit our Wiki and Knowledge Base for helpful tips, tutorials and procedures for submitting and voting on bugs and issues: * JIRA: http://jira.secondlife.com * Information about JIRA (Bug Tracker): http://wiki.secondlife.com/wiki/Bug_Tracker * If you've never used JIRA before, you might find this tutorial helpful: http://vimeo.com/14643240 Thanks for being a Resident of Second Life! Best regards, CoriR Scout Linden Lab Support

Ok, got a reply to my ticket with LL saying this issue is a known bug and there is a JIRA open for it. We can either add our stuff to it or just track it. So I feel better now being positive that this issue is THEM and not US. (Hank you to everyone that gave suggestions

No I haven't got it working, been quiet because of things like work and sleep lol. I think I have given up for now, I don't think this is a problem on our level. Plus the few items I DID get transfered over to direct delivery caused an issue with a guy trying to buy an item and it never coming for him. Ended up having to send it to him direct in world. Yeah this is direct delivery! MANUAL delivery.... sigh

oh wait now it started again... ggrrrr

well SL fixed it. it just magically realized it and stopped initializing. perhaps it was the ticket I submitted heh heh

ok, i was able to get rid of the item in the merchant outbox BUT it is STILL stuck initializing! GREAT BIG HUGE SIGH

nevermind, found it, going to try what you suggested

ok, where do i find the non functional merchant box in phoenix? (sitting online with it now lol)

Tried it Marcus, no go But thank you for trying to help. Still stuck...

ok, tried what you suggested but it won't let me delete the folder in the merchant outbox and won't stop trying to initialize. i restarted the computer and started from step three and nothing is fixing it Hopefully SL will eventually fix whatever is going on here

thank you, have copied to a notepd file and will try this later, at least it gives me something to try

My Merchant Outbox is STUCK "initializing" with one folder in it. It sent about 7 folders to Marketplace and then got stuck on this last one. I have let it sit overnight, I have went to the straight SL Viewer instead of Firestorm and it is STILL stuck. Anything I can do to unstick this? Any trick? Thank you. :)