Breezy Lysette

Oh, I would advise you to call in and scream. I've asked that my case be escalated. Seems like when they updated their billing website last week a few people have been having problems adding payment methods, ect ect to their accounts. Well since it's only a "few" people and does not effect the community as a whole LL has decided to make those of us who have been effected fill out bug reports and hope we go away. I've asked that their billing department add my payment information to my account manually and they say they can't do that.Say what??? A billing department that can't add a credit card to an account? Pfft...........hogwash! I have to wonder about a business such as that. So in the meantime, here I go on day 3 and I still can't use my credit card to pay any of my in world bills and from what I can tell nothing is being done. Nothing. Do I wanna stay in this game? After 2 yrs that's a decision I have to make.

I can't add a payment method to my account and from the customer service response I have gotten they simply don't seem to care. They keep saying it's a bug and to fill out a bug report yet no one ever works on those bug reports. I've asked that their billing department add my payment method to my account and they swear they can't do that. A billing department that cannot add a payment method to a person's account? What are they in the dark ages? This is day 3 and still nothing has been done. I've gotta wonder if I still want to stay in this game at this point.