have noticed that my avi's eyes are no longer bugging out - as they were last week - but now are sunken ito her head. I am seeing other av's the same. I have tried the library shape and test shape on three different computers using three different viewers (v2.7, the Beta and Kirstens) results are the same with all. Even with different avis log in. ks Thanks Luc - sorry i didn't send piuc earlier. ks