it is 3/5/2013 and I am having this dns issue with no fix, reguardless of all the things I have tried that have been suggested. I pay monthly for my access I want compensation for not being able to use a service I pay for. phoenix viewer works but no other viewer will load and let me in world. LL needs to fix this or if any one has any ideas please let me know as I have exosted all the possibilities there are and now that LL has decided to tell me oh its a bug please try ths and this , all of which are repeats of what I have already done as well as the first message I sent I gave a screenshot of the error, and they now ask for a screen shot, I wonder if they read the history at all... I am tired of this round and round.