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Monty Linden

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Everything posted by Monty Linden

  1. It's not the most likely explanation but hardware faults do arise. Check the Windows Event Viewer for logged problems.
  2. A general guideline: these are very old APIs implemented on old tech stacks. So follow old recommendations such as keeping connection count to two or less (six would be the modern number) and be prepared to back off quickly when 502/503/504 status codes come back.
  3. They should be in 577595 which is on the BlueSteel and Magnum RCs. Magnum Sandbox 1, 2, and A and BlueSteel Sandbox 1, 2, and A should have the calls.
  4. This is going to continue for awhile. File a support ticket when it happens. The support team is well-practiced at handling it.
  5. The intent is to continue publishing as before. The need is unquestioned: people have businesses to run, they need information about changes and schedules. We're just failing on execution at the moment...
  6. Open this URL in your browser and look for error information: https://login.agni.lindenlab.com/cgi-bin/login.cgi In particular, look for a 'Reference #' on an error page.
  7. That's a lot of faith in Jira. (If I was @'d in the Jira, I didn't get a notification.) If something looks like a security matter, a SEC Jira may be in order. But this might be a case where just posting here with a bit of obfuscation would be adequate. (Edit: Found the Jira. That will get reviewed. Thanks, @bigmoe Whitfield!)
  8. Please file a support ticket if you are having problems post-rollback. Also collecting information in BUG-233079. tnx!
  9. [Edit: deleted original. Thought there was a missing layer of encoding but it appears correct.] Okay, original answer was almost correct. The above looks like: binary_object(base64(zcompact(binary_format(array(uuid))))). What the service requires is: binary_object(base64(zcompact(binary_format(array(binary_object(uuid)))))). I.e. the array must contain binary objects formed by casting the UUIDs as is done in LLMaterialID::asLLSD(). Non-binary (e.g. LLSD UUIDs) are silently ignored. The documentation is very clear on this. *cough*
  10. I won't be taking that bet. *cough* We effectively had a very slow bounce on the RCs today.
  11. That's the (current) expected response if other problems aren't in play. (I.e., the problem is elsewhere.) If a different page is returned, it will have some information that will help with a support ticket.
  12. And 4) introduce markers into persistent stores to aid detection of corrupt/incomplete/inconsistent caches. Yeah, we don't do that very well.
  13. Viewer log files remain the best way to diagnose issues. But you can go to https://login.agni.lindenlab.com/cgi-bin/login.cgi in a browser and the response may identify certain issues that support can help with.
  14. Confirming RCs just got a restart, no new version. Monty "We're not evil, just lazy" Linden.
  15. That message arises when the UDP stream coming from the viewer is particularly well-scrambled. Look for problems on the local network: multiple network paths, unhappy router or cable modem, kids up to no good. If it occurs again, given an exact time and place and I might find a clue here. (And the viewer logs may have something interesting to say.)
  16. Followup: with the current logging, I don't see a clear cause. The one anomaly is that a set of SESSION_LEAVE messages were sent in around that time. I'll make some notes out of this but would like a few more events.
  17. If this is happening with the SL viewer, would love to get a Jira with a log file covering any stall.
  18. Wow, kudos for that! And I've had plenty of 4fps experiences with the SL viewer.
  19. You're not working for me. I'm just happy to see progress and I'm learning where the pain points are (they're everywhere). Victory is the goal!
  20. I say carry on here. This is all interesting and worthy.
  21. Missing from this was the *old* cache location. You very likely were having a good deal of slowdown from your AV. (The installation folder is one you might want to have scanned.)
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