Jeremy Linden

How to make an object do something How to make a temporary object Where to find scripting help How to make an object do something Linden Scripting Language, also referred to as LSL, is a programming language that allows you to add interactive behavior to any object in Second Life. For example, you can make fire, rain, or snow with particles, doors that open when you click them, lights that move or flash different colors — you can even create an entire game. Learning how to write scripts opens up countless creative possibilities, enabling you to bring your objects to life and make them interactive. A script is a list of instructions that are to be executed in the order they are written. Since these instructions are performed by a computer, they must be written in a specific format and grammar (called a syntax). Learning a scripting or programming language for the first time can be a daunting task; however, if you've used other programming or scripting languages, you should be able to grasp LSL quickly. How to make a temporary object Temporary objects are automatically deleted after a short time. This is great for any short-term object you don't intend to keep. Examples include bullets from guns, physics experiments, or test scripts that involve motion or might otherwise get away from you. To make an object temporary: Right-click the object and choose Edit. Or press Ctrl-3 and click on the object. Open the Object tab. Click More if you don't see it. Select the checkbox next to Temporary. Note: Temporary objects don't count toward your land object or prim limits. Where to find scripting help See our LSL (Linden Scripting Language) Portal, which contains links to helpful resources, including the Resident-run LSL Wiki. The LSL Wiki is being actively expanded by Residents as a repository for scripting documentation, since any Resident can edit the Second Life Wiki. So if you've got help to give, you're welcome to share your knowledge. Also, see the Scripting and Scripting Library forums (there are Scripting Tips and Scripting Library archives too, for contributions before February 2010). Be sure to check the Event Calendar inworld for scripting classes hosted by knowledgeable Residents!

How to sell land Selling land to a specific Resident Maturity ratings Renting land to others Basic rental Private Region rental Advertising land rentals Note: This article focuses on renting and selling parcels of land. For information about region and estate rentals and sales, see Managing Private Regions. How to sell land This article explains the mechanics of safely selling land inworld. Note: This article does not tell you how to advertise your land or the best way to sell it. There are a variety of good strategies; to find the ones that work for you, experiment and ask experienced landholders for advice. To set a parcel of your land for sale: Right-click on the ground and select About Land. In the GENERAL tab of the About Land window, click the Sell Land button. The SELL LAND window opens. Under Set a price, enter the amount in L$ for which you wish to sell the land. Under Sell the land to, select Anyone or Specific person. See below for more information on selling land to a specific Resident. Under Sell the objects with the land?, choose either to keep or sell the objects on the parcel. Click Set Land for Sale. Your parcel is now for sale. Unless you set the land for sale to a particular Resident (see below), your lisitng appears automatically in the Search window's Land & Rentals tab. Note: If your parcel does not appear in the Land Sales tab in the Search window, see Making your land appear in Search. Warning: When you sell land that is deeded to a group, the proceeds of the sale are divided evenly between all group members with the Pay group liabilities and receive group dividends ability. If you wish to reclaim land for yourself before selling it, see Reclaiming group land. Selling land to a specific Resident If you wish to sell your land to a specific Resident, it is very important that you take advantage of the Sell the land to: setting, or your land may be purchased by someone else. Some Residents use scripted agents, or "landbots," which can detect land at below-market prices the moment it appears in search, teleport to the spot and buy the land faster than any human can. While landbots are legal in Second Life and provide a valuable service for Residents who wish to sell land quickly, you risk losing your land to the wrong buyer if you do not follow the steps below. Remember, all sales are final. In the event that your land is purchased by someone other than the Resident you intend, Linden Lab cannot reverse the sale for you. To sell land to a specific Resident: Right-click on the ground and select About Land. In the GENERAL tab of the About Land window, click the Sell Land button. The SELL LAND window opens. Under Set a price, enter the amount in L$ for which you wish to sell the land. Under Sell the land to, select Specific person. The CHOOSE RESIDENT window opens. Enter the name of the Resident and click Go. Select the Resident's name and click OK. Under Sell the objects with the land?, choose either to keep or sell the objects on the parcel. Click Set Land for Sale. The specified Resident can now purchase your land. Maturity ratings If you have set your land for sale to a specific Resident, that person must have maturity settings adequate to the parcel. For example, a Resident with a General-only maturity preference must adjust maturity preferences to include both General and Moderate content in order to purchse Moderate land. See Age verification for additional information. Renting land to others Land rental is a thriving business in Second Life. If you own a large amount of land or a Private Estate, it can be profitable for you to lease some of your land to other Residents. To learn more about renting land in Second Life, see Renting land from other Residents. Basic rental Rentals in Second Life consist of a tenant/landlord structure. Tenants pay a landlord a regular fee for the use of a defined quantity of the landlord's resources. These resources may vary from situation to situation; some landlords rent predetermined parcels of land, while others may charge for a finite amount of land capacity in a Region. There are many ways to collect rental fees from tenants; some landlords prefer informal direct payments and real paper record-keeping, while others use Resident-created, automated rental machines. Settle on the collection method with which you're most comfortable, and inform your tenants up front about your payment policy. Tip: Ask existing landlords about the different rental collection options available. They have the benefit of experience and may be able to help you choose a solution that works best for you. You also need to determine what level of control you want your tenants to have over your rented land. One common approach involves the creation of a "rental group," which forms a common bond between your land and your tenants. As long as the parcel is set to the rental group and your tenants use their rental group tags, they can place objects on your parcel without fear of auto return. For more information on how group land and objects work, see Group-owned land. To evict a deadbeat tenant from group-owned land, eject the Resident from the land rental group. Upon ejection, any objects on the parcel are returned to the Resident's inventory. Private Region rental Estate owners have a number of tools at their disposal to make land rental easier. In addition to exercising greater control over the general environment in their regions, estate owners may divide their Private Regions into parcels for sale. When a Resident buys a parcel in a Private Region, he gains control over that parcel as though he owns it. This added feature eliminates the need for rental groups or complicated rights-granting rituals sometimes associated with rental properties. To evict a deadbeat tenant from land in your Private Region, use the Reclaim Land button from the About Land window: Note: Parcels bought by Residents in Private Regions are still technically owned and paid for by the estate owner. As the owner of a Private Region, you still need to collect rental fees from your tenants. For more information on Private Region land sales, see Managing Private Regions. Advertising land rentals There are three ways to list your land as a rental property in Second Life search: Create a classified ad Set the parcel's land category Include specific keywords in the parcel name or description Each of these methods causes your land to appear under the "For Rent" section of Land & Rentals searches. Create a classified ad on the land parcel To create a new classified ad: Stand on the parcel you wish to rent out. Click the search icon at the left of the Viewer to open the Second Life Search window. Click Create a Classified on the Search window home page. The Edit Classified section of the My Profile tab opens. Fill in an appropriate title and description for your land rental classified ad. Click Set to Current Location to set the ad's location. From the Category dropdown, choose Land Rental. Click Publish to publish your new rental advertisement. Set the parcel's land category in the About Land window You can set a land parcel's category to Rental using the following procedure: Choose World > Place Profile > About Land. Click the OPTIONS tab. Set the category dropdown to Rental. The category dropdown can be found just above the parcel snapshot. Make sure Show Place in Search is checked so your parcel appears in search results. Include specific keywords in your parcel name or description If you use certain words or phrases in your parcel's name or description, it appears as a land rental in search results. To set your parcel's name and description: Choose World > Place Profile > About Land. Click the GENERAL tab. Use one of the following case-insensitive phrases in the Name or Description field to mark your parcel as a rental property in search results: Parcel for rent Mainland rental Estate rental Homestead rental Land rental Private Estate rental Additional steps for rentals on private estates If you are renting out parcels on your private estate, you must set the rental parcel for sale. To avoid misunderstandings, set the price as the weekly rental price and disclose any other setup fees or deposits in the parcel description.

Private Regions overview Region maintenance fees Private Region types Event Regions Skill Gaming Regions Homestead Regions Openspace Regions Buying Private Regions Private Regions for Non-Profit and Educators Transferring Private Region ownership Purchasing from the land store Delivery Maturity ratings Guidelines for naming Private Regions Ordering adjacent regions Private Region customizations Initial customizations Renting a region for a special event Rental rate Requesting a region rental Converting Private Regions Canceling a private region Private Regions overview Private Regions are regions in Second Life that are directly paid for and controlled by a Resident. In general, Private Region ownership is an excellent choice for Residents who: Wish to enjoy land ownership separate from the ever-changing Second Life mainland. Want to build and control a Second Life experience with or without adjacent neighbors. Require more land controls than those provided on the mainland. Want to name the region their land is in (within the naming guidelines). Tip To find out who owns a particular region, select World > Place Profile > Estate and locate the listing for Owner. If the owner is listed as (nobody), the region is owned by Linden Lab and is considered mainland. Estates versus Private Regions An estate is an administrative container for regions, much like a country in real life controls a specific piece of land or territory. Estates can have as few as one region or as many as thousands of regions within them. The main advantage to having many regions in the same estate is to allow the same group of Estate Managers to have administrative power in them, like controlling ban lists, managing parcels, or adjusting settings. Estates having control over regions is similar to the idea of a country controlling different land areas in real life. In some ways, estates act like a country's government and control the land regions inside the country's possession. Some countries have many regions in them (like America with its states, or France's administrative régions), while other countries are small and have only one region in them. For example, Barbados is a single island (region) that is also a country (estate). Compare that to Indonesia, which is made up of 17,504 islands (regions) in a single country (estate). In these examples, the islands in the countries share common laws, currency, and government officials -- much like the different regions in an estate share an owner, estate managers, and selected settings like access. Other important notes about estates: A Resident can own many estates. An estate can never have less than one region. All regions in the same estate share the same owner; ownership (and who pays for the region maintenance) is always determined by the estate a region is in. Regions in the same estate share certain common settings, including but not limited to: Ban lists Estate managers Region Maintenance Fees Private region maintenance is charged on a monthly basis (except in the case of some special regions, like educator or non-profit regions operated by schools, charities or businesses). The region's maintenance fee is automatically charged to your account much like a Premium membership would be. To check when your private region maintenance fee will be charged to your account, visit secondlife.com and log in to your account. On the default Account Dashboard page, click the Land Manager link in the left column. Select My Regions Click on the Estate name for the region you'd like to review Your region's next billing date will be listed next to the region name If you have a positive Tilia Account credit from selling Linden Dollars or other transactions, your region maintenance fee will be deducted from your account credit. Any remaining balance due will be charged to the method of payment on file that you've selected for recurring fees. For more information about associating payment methods with different types of Second Life transactions, please see our Billing article. Region maintenance fees by type Region Type Setup Fee (USD$) Monthly Maintenance Fee (USD$) Full Region $349 $209 Homestead Region $149 $109 Openspace Region $99 $60 Skill Gaming Region $600 $345 Skill Gaming Elite Region $699 $599 Event Region Pro None $449 Event Region Elite None $599 The setup fee for a new region includes its first month of maintenance fees. Event Region Pro and Event Region Elite regions have no setup fee, but for new regions the first monthly maintenance fee will be charged on region creation. Existing regions that are upgraded to an Event Pro or Event Elite region will bill at the new monthly maintenance rate on their next regular billing day. Skill gaming regions are available to approved Skill Gaming Operators only. See Skill Gaming regions for more information. You may also choose to convert one or more of your Private Regions into multiple Openspaces or Homesteads, or you may choose to convert some of your Openspaces or Homesteads to different region types. After any conversion, you must always have at least one standard Private Region remaining. For full details on converting between different region types, see Converting Private Regions. Private Region types Undeveloped regions are delivered completely empty of objects and ready to be built and shaped to your liking. The table below explains some of the different types of Private Regions available for purchase in the Second Life® virtual world. In addition to the standard types below, there are also specialized region types available for events and skill gaming. Full Regions Homestead Regions Openspace Regions Description Our flagship region product which offers the greatest flexibility in performance and capacity. Lower capacity than a Full Region; intended for quiet residential or light commercial use. Available for Full Region owners & Premium Plus only. Intended for scenic use such as ocean, forest, or parks. Available for purchase by support ticket only. Size 65,536 m2 65,536 m2 65,536 m2 Setup fee US$349 US$149 US$99 Monthly maintenance US$209 US$109 US$60 Land capacity 20,000 5,000 1000 Max. avatars 100 20 10 Habitation allowed? Yes Yes No Rental allowed? Yes Yes No Events & classifieds? Yes Yes No Conversion to Full Region allowed? N/A Yes Yes Additional types of Private Regions In addition to standard Full Private Regions, existing region owners (and Premium Plus members, for a single homestead region specifically) may purchase other types of regions designed for specific types of activity and usage: event regions, skill gaming regions, homestead regions, and openspace regions. Event Regions Skill gaming regions Homestead regions Openspace regions Event Regions Event Regions are a special type of region with extra capacity for both visitors and objects, depending on the package chosen, as well as other benefits specifically aimed at making large gatherings of avatars possible. To make this additional capacity possible, Event Regions run on a special hardware configuration. Event Regions are available in two configurations, Event Region Pro and Event Region Elite. Event Region Pro The Pro configuration for Event Regions offers support for larger groups of avatars to be present in the region simultaneously with more capacity for scripts and an optional extended chat range to allow for all visitors to take part in events without the need to crowd into a smaller space. Additional services for special events (including an increase in land impact capacity and cloning of event regions) are available as a separate fee if desired. Existing full regions can be upgraded to an Event Region Pro with no additional setup fee; the monthly maintenance fee for the selected region would increase to USD$449 on its next monthly billing. Event Region Pro Specifications Land impact capacity: 20,000 (upgradeable) Avatar Limit: 175 Extended chat range (on request) Available Cloning of Event Region - USD $50 100% original content only Price: USD $449 per month No additional setup fee required; for new regions, the monthly maintenance of USD$449 is charged when the region is created Event Region Elite The Elite configuration for Event Regions includes the features of Event Region Pro but adds additional services as an all-inclusive option, for those who operate frequently recurring high profile events that require more active maintenance than an Event Pro Region configuration allows. Event Region Elite Specifications Land impact capacity: 30,000 Avatar Limit: 175 Extended chat range (on request) Event Region Cloning (100% original content only) No fees for Region Rollbacks Price: USD $599 per month No additional setup fee required; for new regions, the monthly maintenance of USD$599 is charged when the region is created Ordering an Event Region To order an Event Region, please submit a request via our support ticket system. Select Land & Region > Region Purchase Please include which configuration you would like for your region, Event Region Pro or Event Region Elite, as well as your preferred region name and location if you have the information available Skill gaming regions Skill gaming regions are regions specifically permitted to host approved skill gaming machines. They can only be purchased and owned by approved skill gaming operators. Please see the Skill Gaming FAQ for more information on skill gaming regions. Skill gaming regions pricing The setup fee for a new skill gaming region is USD$600 This includes the first month of region maintenance (USD$345) Skill Gaming Regions (Standard Full): USD$345 per month Skill Gaming Regions (Upgraded 30k Capacity): USD$375 per month Skill Gaming Elite regions: USD$599 per month Skill Gaming Elite regions have an increased avatar limit of 175 and an increased land impact of 30,000 included. Upgrading an existing Skill Gaming region to a Skill Gaming Elite region costs $99 USD (the difference between the setup fees). Homestead Regions A Homestead is a type of Private Region intended for such purposes as: Low-density rentals Light commercial use Quiet residential use Other specifications for Homesteads include: Available to full region owners only Premium Plus members may own one homestead without also owning a full region Lower price than a full region Events and classifieds are permitted Comes with lower usage limits than full regions: Land capacity set at 5000 Concurrent avatar limit set at 20 Pricing for Homesteads is as follows: Setup fee of $149 Monthly fee of $109 Land parcels on Homestead Regions Homesteads are approved for rental use within the Region limitations we have set. Openspace Regions Openspace Regions are a type of Private Region intended for light use such as water, hills, or forest. They are not intended for building, home rentals, or events. To own an Openspace Region, you must also own a Full Private Region. Openspace specifications include: Available to full region owners only Lower price than a full region or Homestead Events and classifieds are not permitted Comes with lower usage limits than full regions or Homesteads: Land capacity set at 1000 Concurrent avatar limit set at 10 Pricing for Openspaces is as follows: New Openspace regions are available by support ticket only. Monthly fee of $60 For more information about Openspace Regions, see the article titled Openspace Regions. Buying Private Regions There are several ways to purchase a private region. The quickest and easiest method is to purchase a new region from our online land store, which will automatically deliver your newly purchased region right away. Existing regions can also be purchased from other Residents, who may choose to transfer their region or estate to a new owner via the support ticket process at the Support Portal. Private Regions for Non-Profit and Educators Educators and non-profit institutions may be eligible to purchase private regions at a discount. For more information, please see Information for educators and the Education and Non-Profit Discount Terms and Conditions. Purchasing from the land store Before purchasing a new region from the land store, there are a few important notes to consider: To purchase land from the Land Store, you must have billing information on file. Add billing information on your billing information page. You can only purchase a Homestead region through the Land Store if you own or are also going to buy one or more full regions. Educators & non-profits have a separate purchasing website -- see Information for educators for more information. Premium Plus members who would like to purchase a single homestead without also owning a full region may do so by contacting our Support Team. Orders totaling more than US$10,000 can't be processed through the Land Store. If you're planning on buying more than US$10,000 worth of land, consider making multiple orders. You may have up to 10 items in your cart at once. Items don't stay in your cart forever; they stay in your cart until you or someone else buys them. A region is held as yours for 30 minutes after your last activity in the Land Store. If someone else buys it (or a neighboring region) after those 30 minutes have elapsed, it will appear in your cart as unavailable. Be sure your preferred region name meets the guidelines for naming private regions When you're ready, here's how to purchase your private region at the Land Store: Log into the Second Life Land Portal. Click Buy an Undeveloped Private Region. If you don't need the amount of control and space that comes with a region, you can choose to Buy Mainland. You are presented with thumbnail images and descriptions of several appealing choices. These are all starting points for your creative vision, and you can always reshape your land later. Click Continue to proceed. Use the comparison details on the "Land Detail" page to decide whether you want a Full Region or Homestead. Click Choose under your selection to continue. On the "Name your land" page, type a name in the Create a Region Name field and click Check Availability. If your selected name is not taken, you can proceed. Region Coordinates are automatically filled in; these coordinates are where your Region will be physically located on the World Map. If you'd prefer to override them, click [change], then click a map square that isn't crossed out in red. You can click the arrow buttons to look at different areas on the map. You can also search for another region to be near (for example, one that a friend or colleague owns -- see Ordering adjacent regions for how that works) Select answers to the survey questions -- if you're not sure or prefer not to answer, the Other option is available. Click the Add to Cart button. Once all details have been successfully verified, you can shop for more regions (same steps as above) or click Proceed to Checkout. A summary of your region order will appear on the next page. Click Place Order to confirm your purchase. Delivery Once your region purchase is complete, you receive an email with the details. A new region is generally delivered within 15 minutes. Occasional service updates may affect that time, so see the Second Life Grid Status Reports page if it's taking longer than expected. You're also welcome to contact the Concierge support team at the Support Portal during business hours to check on your new region's progress. Purchasing a private region from another Resident via region transfer If you're interested in purchasing an existing region from another Resident, you may be able to do so by completing a region transfer through support tickets at the Support Portal. When you've found someone who wishes to sell their private region, both the buyer and seller come to an agreement on the sales price and submit tickets to initiate the transfer. Please see Transferring Private Regions for more information on this process. If you already own a private region, and are interested in selling it to another Resident, this may also be possible. Please see Transferring Private Regions for more information. Maturity ratings New regions are delivered with a default maturity rating of Moderate. You can customize this using the Region/Estate tools: From the Viewer menus, go to World > Place Profile > Region/Estate. Click the Region tab. From the Rating dropdown, select either or Adult. Click Apply. Note: If your region is Moderate or Adult, only Residents, including yourself, who have set their maturity preference correctly will be able to access the region. Otherwise, if they try to enter, they'll be prompted either to set their preferences or be age-verified. See Maturity ratings for more information. Guidelines for naming Private Regions Follow these guidelines when naming your Private Region (island) or estate. Private Region or estate names: Must not already be in use. Must be more than 2, but less than 26 characters (spaces count). Must contain three words or less. Must use only alphanumeric characters (no punctuation). Must not be the name of a real life city (however "New York Island" or "Los Angeles City" are fine). Cannot include SL, Linden, Linden Lab, Second Life etc in the name. Must comply with General maturity rating guidelines. Do not use the following as a Private Region name or estate name: The name of another person to the extent that it may cause deception or confusion. A name which violates any trademark right, copyright, or other proprietary right. A name which may mislead other users to believe you to be an employee of Linden Lab. A name which Linden Lab deems in its discretion to be vulgar or otherwise offensive (obscenities in any language and however spelled; language that is racist, sexist or otherwise derogatory in nature). Linden Lab reserves the right to change Private Region and estate names as we see fit. Ordering adjacent regions It is possible for two people to order adjacent Private Regions. The first person must: Order a Private Region, then log into the Second Life website and click the Land Manager tab. Click the My Regions tab. Click the estate name of the estate for which you want to allow neighbors. In the Allowed Neighbors column, click the edit link for a specific region. Type the name of the Resident you want to allow as a neighbor, then click Add. Click Close. The second person must Order a Private Region as described in Purchasing from the land store. During the ordering process, you may place your new region adjacent to the first person's region. Private Region customizations Initial customizations With your region order, you can specify the following customizations: Name: You can select a unique name when creating the region. See the Guidelines for Private Region Naming for details. Terrain shape: You can select from one of the six predesigned templates (including flat green land and open water). Estate: You can assign your region to its own estate or to an estate you already own (with other Private Regions owned by you). Your Estate tools allow you to control settings for more than one region at once. Additional features and controls for Private Regions and Estates Estate owners possess a broad array of powers and options for maintaining their Private Regions and shaping them to fit their desired appearance. Many of these options can be found in the Second Life Viewer's Region/Estate window. For a more exhaustive list of management options such as region rollbacks, covenants, and terraforming tools, see Managing Private Regions. Land parcels on your regions Parcels can be sold to other Residents, but you remain responsible for the monthly payments. You can make arrangements for these new parcel owners to pay you for use of the estate, but that's between you and the other Residents. Many estate owners use the estate's covenant to explain their payment structure. Estate owners can deed out the land parcels on regions in their estate to a group. The actual ownership is not conveyed to the group (you still own the regions), and group members cannot pay for your regions by contributing land allocations. The region owner (you) are always billed the region's monthly payment, no matter how the group land is set up. Read more about estates and groups in Group-owned land. Renting a region for a special event If you don't need to own a private region full time, we may be able to help! Linden Lab offers temporary Full Region rentals for events and limited time usage. Rental amounts are to be paid in full at the beginning of the rental period. Details Reservations must be made 2 weeks in advance and are on a first-come first-served basis. Residents must include a full description of the event when applying. Minimal rental period is 3 days. Residents are allowed to terraform the land and do not incur tier fees for temporary ownership of the land. Residents cannot transfer the land during the rental period. The original state of the regions will be saved immediately before the rental period. At the conclusion of the rental period, the regions will be restored. Rental rate Land rental rates are different depending on whether you want to rent Private Regions or space on the mainland. Private Regions are US$50 per region per day. Mainland regions are L$4,000 per region per day. Mainland rental regions are Iridium, Osmium, Palladium, Platinum, Rhodium, and Ruthenium (named after the platinum group metals.) Linden Lab does not offer discounts on region rentals at this time. Note You must have a premium account to rent mainland regions. You can rent a Private Region with any account type. Requesting a region rental If you're interested in renting, please submit a Land and Region Issues ticket with the Region Request field set to Region Rental from our Support page. Additional information you'll need to submit includes: The number of regions you want Rental start and end dates Whether or not you need to be able to terraform the regions A full description of your event Converting Private Regions You may choose to convert some of your Private Regions from one Private Region type to another. This article covers the different scenarios and costs associated with each possible conversion. For information on converting your Regions from one capacity type to another (such as a full region to a homestead region), please see our article on Converting Private Regions. Canceling your private region If you no longer wish to own a private region, there are two ways to have the region removed from your ownership: You may transfer ownership of the Private Region to another Resident. This requires both you and the buyer to enter support tickets with certain details about the transaction. See Managing Private Regions for more details on the transfer process, cost, and timeframe. You may abandon your Private Region to Linden Lab. There is no fee to do so. No refunds will be given, and you will have the use of your region until the end of the current billing cycle. You need to notify the Concierge staff of your intention by submitting a ticket. Go to the Support Portal and click New Ticket Submission. In the Ticket Type dropdown, select Land and Region Issues. In the Region Request dropdown, select Region Cancellation Request. Fill out the requested details, and at the bottom, click Finish to submit the ticket. When your ticket is processed, you'll receive a response indicating that the region will be taken offline on its next billing date and that you will not be charged any further maintenance fees. Please pick up or return any content on the region; any inventory remaining after the billing date will be deleted. You can see billing dates and fees for all of your Private Regions at the Land Portal. If your Private Region fees are invoiced, you can see the date your billing cycle ends by logging into your Netsuite account. Note If your next billing date falls within 5 business days of when you submit the ticket, please notify the Concierge support team by phone or chat, so that you will not be billed automatically. Please have your ticket number ready, if possible.

Setting your preferences Getting help Resetting graphics preferences Turning off particles The Avatar impostors feature Setting your preferences Choose Me > Preferences or Ctrl-P to set the preferences that control how the Second Life Viewer runs. The preferences window has the following tabs: General - language, maturity preferences, start location, away timeout. Graphics - quality and speed of graphics display; advanced settings. Sound & Media - volume controls, media auto-play, chat settings, input/output devices. Chat - text chat settings, automatic translation, Move & View - view angle and distance, mouselook settings, double-click preference. Notifications - control if and how you're notified when certain events happen. Colors - chat text colors, text opacity. Privacy - whether you appear in search results, who can see you're online, chat log location settings. Setup - cache location and size, web browser settings, whether updates are installed automatically. Advanced - UI text size, multiple Viewers, extra menus. Getting help To get detailed information on each of the fields in the preferences window, simply click the "?" button at the upper right corner of the window to display online help. Using multiple computers You can log in to your Second Life account from any computer. Since your account is stored on the Second Life servers, the Second Life Viewer will have access to your inventory, your friends, groups, your last location inworld, and so on. However, your preferences are stored separately on each system. That means that if you use Second Life on more than one computer, you must set your preferences on each computer. Resetting graphics preferences You can reset your graphics preferences to the way they were when you first installed Second Life by forcing the viewer to auto-detect your graphics hardware and adjust your graphics settings accordingly. To reset your graphics preferences to their original, default values: Choose Me > Preferences Click on the Graphics tab. Click Reset Click OK. Turning off particles Particles are often used for environmental enhancements like fire and smoke as well as laser light shows.To turn them off, choose Advanced > Rendering types > Particles to deselect display of particles. The Avatar impostors feature Avatar Impostors is a performance-improving feature that renders distant avatars more "cheaply" — instead of being drawn in full 3D as usual, impostors are two-dimensional, like cardboard cutouts. This means they look rougher around the edges and aren't affected as fluently by inworld effects like lighting, but it may be worth it for the Viewer FPS (Frames Per Second) you gain, making your overall Second Life experience smoother. This is especially noticeable in large crowds, so go to a popular club or hot event and compare before/after. Avatar Impostors is usually on by default. To toggle it on and off: Go to Me > Preferences > Graphics tab. Click the Advanced button at the bottom to show additional features. Under Avatar Rendering, enable or disable the Avatar impostors checkbox. The Avatars Physics slider (also found here) controls the relative distance at which avatars become impostors. Moving it to the right (High) means avatars become impostors at a further distance, which is preferable if you have a powerful computer. If Avatar Impostors is on, blocking a Resident render thems as a generic gray form: For more information, see Avatar Impostors tech details.

How to set permissions on an object Getting permissions back on a transferred object Next owner permissions Bulk-setting permissions Setting default permissions Setting bulk permissions in an object's contents Tip: To see who created a particular object, right-click the object, select Edit > General, and look for the Creator. You will also find the object's Owner listed here. How to set permissions on an object Permissions enable you to control what other people can do with the things you create. Permissions control: Copying: whether someone can make copies of your work. Modifying: whether someone can change your work. Transferring: also known as "Resell/Give Away." If the the object is inworld (rezzed), right-click it and choose Edit, then navigate to the General tab. If the object is in your inventory, right-click it and choose Properties. Permissions refers to the abilities the next owner will have over the object or item. They are: Modify: Checking this lets the next owner modify your creation. Unchecking it denies any modifications. Copy: Checking this lets the next owner copy your creation. If they drag the object from inventory to inworld, they will retain a copy in inventory. Unchecking it denies any copies; if they drag the object inworld it will leave their inventory until taken back into inventory. Transfer: Checking this lets the next owner give your creation to someone else. If the object permits copying, they can sell copies. If the object does not permit copying, they can only sell the original. Unchecking this means the next owner cannot give the object to anyone else. If the object permits copying but not transferring, they can make as many copies as they want for their own uses, but can never give a copy away or sell it. Important: Permission settings set while object is in your inventory are not cross-checked with contents until rezzed. For example if you place a no-copy item in a copy enabled prim the prim becomes no-copy. If you place that prim in your inventory and change back to copy enabled this state persists even after transferring to another resident because permissions are not cross-checked with contents until the object is rezzed. If you are not careful you can allow receiving resident to copy no-copy items. For safety, always make permission changes to rezzed objects only. First, rez a copy of an object to confirm the permissions look the way you want, then take that object back to your inventory. You can now use this verified copy in vendors, in your Marketplace store, or simply to give away to others, knowing that the permissions are correct. 💡 Tip: Use the object's Name to keep track of changes you make by adding a version number at the end of the name. If you have 14 copies of "Fancy Couch" in your inventory, it can be hard to track which one is the most recent. If you add a version number to the end of the name and update it when you make changes, you'll know which copy is the most recent -- "Fancy Couch v.1.1" is newer than "Fancy Couch v.1.0". Getting permissions back on a transferred object Unfortunately, you cannot regain permissions for an object you have given to someone else. Linden Lab is unable to reset permissions on an object; the permissions you give the next owner are permanently marked as the most lenient permissions the object can ever have in the future. If permissions allow, it is a good idea to create a backup copy of an object before you give it to someone else. This way, you always have a copy of the "most permissive" version of the object! Important: Default permissions are no modify and no copy! Always check permissions before giving objects to others. You can set your own preferred default permissions in the Preferences > Advanced section of the viewer settings. Next owner permissions Permissions let you control what other people can do with things you create. The basic permissions include: Copy (whether someone can make copies of your work), Modify (whether someone can change your work), and Transfer. If the object is inworld (rezzed), right-click it and choose Edit, then click the General tab. If the object is in your inventory, right-click it and choose Properties. Under Next owner: Modify - Checking this lets the next owner modify your creation. Unchecking it denies modifications. One exception to this falls under "fair use": an object can always be removed from the contents of another object, even if the container object is no-modify. Copy - Checking this lets the next owner copy your creation. If they drag the object from inventory to inworld, they retain a copy in inventory. Unchecking it denies any copies; if they drag the object inworld, it leaves their inventory until taken back into inventory. Transfer: Checking this lets the next owner transfer your creation to someone else. If the object is also copy-enabled, they can sell copies. If the object doesn't permit copies, they can only sell the original. Unchecking Transfer means the next owner can't give the object to anyone else. If the object is set to Copy but not Transfer, they can make as many copies as they want for their own uses, but can never give a copy away or sell it. Tip: A firsthand way to learn permissions "in the wild" is to visit stores and see how they display permissions. For instance, the shorthand of "MCT" for "Modify, Copy, and Transfer (Resell/Give away)" is often used on packaging. If a couch is modifiable and transferrable but not copyable, it may look like this: Important: Permissions changes to an object in your inventory are not fully applied to contents until that object is rezzed. This can be problematic if you intended to make an object entirely no-copy but gave it away without confirming the contents were restricted. As a safety precaution, make sure to rez and retake objects before distributing them. Other relevant permissions are: Share with group - If an object is set to a group, this allows other members of the same group to edit it, dependent on restrictive permissions. This can make collaborative building easier since for example, group members can move shared objects. As with permissions in general, be careful of who else has access to your objects, and don't enable this if it's not needed. See also "How do I manage objects on group-owned land?". Allow anyone to move - If this option is checked, anyone can move your object. This is rarely used because most people don't want complete strangers either unintentionally or maliciously destroying their building projects. Allow anyone to copy - Anyone can take a copy of the object by right-clicking it, then choosing More > Take Copy from the pie menu. However, this feature can be confusing to use because the object and all of its contents must be fully-permissive and also have Allow anyone to copy checked. As a result, most people opt to use an easier alternative: set the object for sale as a free (L$0) copy instead. Tip: An object or contents item that is modifiable, copyable, and transferrable is "fully-permissive", or in Second Life lingo, "full perms" for short. Setting default permissions The Second Life Viewer includes some features for setting your default permissions. When you create new items, they'll have your chosen permissions set on them by default. Setting default permissions preferences Go to Me > Preferences > Advanced > Default Creation Permissions. A window appears allowing you to specify Next owner permissions. Check the ones you want to enable for each item type; you can set different defaults for different types of items, like Notecards, Scripts or Objects. Uploads refers to both Textures and Screenshots; Settings are Environmental Settings like skies, water, or day cycles. Click OK to save your selected preferences. Setting bulk permissions in an object's contents The second way to bulk-set permissions is when the items are in an object's contents: Right-click an object with contents you want to change. Click the Content tab. Click Permissions button. Check or uncheck content (item) types whose permissions you want to change. You can also click All or uncheck All to select or deselect them globally. By the way, "Textures" and "Snapshots" are essentially the same thing and both are represented under Textures. (Click Help in the "Bulk change content permissions" window for more technical background and caveats.) Similar to setting default permissions when uploading, there's a Next owner section here. Check the ones you want to enable or disable. Doing this is dependent on an item's already-restricted permissions: you can't make a no-copy object copyable. When you're satisfied with your settings, click Apply and wait a few seconds. The permissions are applied.

Original, Copy, or Contents Original Copy Contents Original, Copy, or Contents Should you sell your inworld Second Life creations as Original, Copy, or Contents? That depends on how the object is presented and what you intend to do, as this video shows: Tip: There are more advanced ways of selling objects, such as the web-based Marketplace and scripted vendors which can help you track sales, run multiple locations, automate product updates, and more. This article provides a basic overview of the pros and cons of each. Throughout all of this, walk in your customers' shoes and try the start-to-finish buying experience for yourself so you understand firsthand. Original With this option, you sell the actual inworld object "as is." If someone buys it, they're informed they now own the object as they see it inworld. If they want to take it with them, they must take it into their inventory. Otherwise, it stays inworld and could be returned or lost. Pros Selling originals is useful for: Creating "exclusive" or "limited-edition" works of art with a limited number of copies, creating artificial scarcity that some find attractive. For example, you place five vases on a shelf, and as each one is bought, the buyer takes it off the shelf. Yard sales involving no-copy but transferable objects, where you're not the original creator and it's usually preferable to show objects in 3D instead of a packaged picture; or if you have lost or discarded the original packaging. If you've built a structure on someone else's land and want to sell it to them, in-place, without them having to re-rez it. Cons The new owner has to buy each object, and there's no current way to set objects for sale like there is land. However, if you're selling one of your land parcels, there's an option to also "Sell the objects with the land." Copy With this option, you sell a copy of the object you bought. The original stays inworld, while the copy appears in your inventory. Pros If the object is meant to be used as-is, you can rez it inworld. For example, you see a pretty tree inworld and you buy that. An advantage to having the boxed copy is a backup that's more resilient to being messed up, unlike a folder that can have its contents jumbled. A creative way of dealing with that when selling Contents is to also recursively include a boxed object inside the contents. Then, you both (1) remove the need to rez a box inworld and (2) provide a backup. Cons If the object came in a box, you need to not only unrez it, but unpack it, also known as "opening a box" (because the container object is treated as such). For creators, there's a click action you can use so customers can left-click to open a box (simpler than right-clicking and using the context menu). In many cases, you're better off selling Contents rather than Copy, because it reduces the potentially frustrating intermediary steps of opening the box. It can be hard to find somewhere to rez, not to mention the incremental time spent. An exception to this is if you consider packaging an important part of the experience, like if your boxes look really beautiful. Contents With this option, you sell what's inside the container object you bought. It appears in the recipient's inventory in a folder titled with the object's name. The contents are what you see when you right-click an object, choose Edit, and click the Content tab. Selling contents is often the best choice for selling what's inside wall display container objects that show a representation of what's inside instead of the actual object, unless you're confident there's an advantage otherwise. For example, a loveseat you can "try before you buy" can be sold as a Copy, but a box containing several loveseats in different colors should be sold as Contents. In a container object's contents, in addition to the actual product, you can include supplementary items. For example, notecards with "read me" info and other documentation, and a landmark back to your store so the buyer can find you again easily.

Landmarks and teleporting Troubleshooting teleporting SLurls How to use and make SLurls Converting a landmark to a SLurl (and vice-versa) Setting your home and login locations Home location Login location Landmarks and teleporting Landmarks Landmarks are similar to bookmarks or favorites in a web browser. They record a Second Life inworld location, so you can teleport back there whenever you want. To create a landmark for your current location, click the icon in the location bar at the top of the Viewer. Teleporting To teleport, double-click a landmark or a location on the World Map, or click a saved location in your favorites bar. Map - Chose World > World Map or World > Mini-Map. Using SLurls - Click on a SLurl to display the Place Profile, then click Teleport to teleport there. To offer to teleport a friend to your location: Click Click MY FRIENDS Mouse over your friend's name then click Click Teleport Your friend will see a message offering to teleport them to your location; they can accept or refuse the offer. Note: Your intended destination is marked with a red arrow. If you get a message that you can teleport no closer, simply put the landmark on your Map and fly the rest of the way. You can also use the Teleport buttons in Search listings to access locations. See Search FAQ for more information. If you don't arrive at your intended destination If you attempt to teleport somewhere, but don't arrive there, the estate owner may have set up a telehub (teleport hub) to control where visitors initially land. The telehub will be in the same region as your destination, but will generally provide new arrivals with orientation and other welcome information. Infohubs (also known as a Welcome Area) are mainland telehubs owned by Linden Lab and are shown on the world map. See World map and mini-map for more information. Troubleshooting teleporting Check maturity settings If the land you are trying to access has a maturity rating above that set in your own preferences, then you won't be able to go there. See Accessing Adult land and content for more information. To find the maturity rating of the land you are trying to access: Choose World > World map to view the World Map. Type the name of the region, then click Find. The World Map will show the region. Hover your cursor over the region on the map to see the maturity rating. Take off attachments An attachment you're wearing might be preventing you from teleporting successfully. Right-click your avatar. Select Take Off. Select Detach All. Try to teleport to your destination. Teleport to mainland Sometimes, it can help to try teleporting to your intended spot from a different destination. Click Map. Type in "Pooley". Click Search. Select Pooley from the list. Click Teleport. After you arrive at Pooley, try to teleport to your destination. Fly up, then teleport Your current location may be preventing you from teleporting successfully. Fly to an altitude of 200 meters. Try to teleport to your destination. Adjust firewall configuration If your firewall is blocking outbound TCP port 12043, then teleporting, viewing the World Map, crossing regions, and related activities won't work. See Using Second Life with a firewall for more information. Reduce maximum bandwidth Bandwidth settings might be responsible for an unsuccessful teleport. Select Me > Preferences. Click the Setup tab. Reduce the Maximum bandwidth setting to the minimum, "500" kbps. Now, try to teleport to your destination again. Exit Second Life and log in at your destination You can set your preferences so that you can choose your login location, and then enter your destination so you appear there when you log in again. To set your login location: Choose Me > Preferences. Click the General tab. Under Start location, choose Show on login. Click OK. Choose Me > Exit Second Life to log out. Then, start the Second Life Viewer again, and: In the login screen, under Start at, choose <Type region name>. Enter the name of the region where you want to go; for example, Pooley Click Log In. Now you will log in at the region you entered. Check for Network Lag If you are still having problems teleporting, your connection may be too slow. For more information, see How to improve Viewer performance - Troubleshooting tips. SLurls SLurls and landmarks serve the same purpose. The main difference is that a SLurl is simply a text link, while a landmark is an inventory item type which can only be used inside of SL. How to use and make SLurls To use an existing SLurl: Click this example SLurl. On the page it takes you to, click Visit this location to open it in Second Life. To make a new SLurl: Move your avatar to where you want to create the SLurl. Click the place name in the location bar (near the top of the Viewer window) to convert it to a SLurl. It'll look like http://maps.secondlife.com/secondlife/Here/128/128/44. Right-click and Copy the SLurl while it's selected, or use Ctrl+V. Paste the SLurl where you want it. Alternatively, you can also use the World Map to get SLurls: Select World menu > World Map. Click Copy SLurl. You can also enter another place on the map, then click Copy SLurl to get a remote SLurl. Converting a landmark to a SLurl (and vice-versa) To convert a landmark to a SLurl: Select Me > Places. Right-click a landmark and select Copy SLurl. Paste the Slurl where you want it. To convert a SLurl to a landmark: Click or otherwise use the SLurl to get to its location. Select World > Landmark This Place. The landmark is saved to your inventory. Setting your home and login locations Home location There are three types of land you can set as your home location: Land you own Land set to group access for a group to which you belong, if you have the necessary ability. For more information on group land, see Group-owned land. For more information on group roles and abilities, see Creating, managing, moderating, and disbanding groups. Infohubs To set your home: Move your avatar to the chosen location. Use World > Set Home To Here. A message appears confirming if your home is set successfully. You can always teleport straight to your home location by using World > Teleport home. Login location By default, you will always login at your last location inworld. You can also set your login location to be your home and whether to display the option in the login screen. See Change your login location.

How to block a person or object How to block someone How to block an object Disabling chat popups Allow only friends and your groups to call or IM you If someone is abusing you through voice or text chat, the best response is to block them. How to block a person or object When you block another Resident or an object, you cannot: See text chat, hear voice chat, or receive IMs from that person or object. See particles emitted by the blocked avatar or object. Receive items from the blocked object. Likewise, a Resident on your Blocked List cannot hear or see voice or text chat or receive IMs from you. They are also unable to purchase items from your Marketplace store, if you have one. How to block someone There are several ways to mute voice chat inworld: Right-click on the avatar and choose Block. Select Communicate > Nearby people, right-click the person's name and choose Block/Unblock. Click the Chat button at the bottom of the Viewer window to open the Conversations window, right-click the Resident's name, then choose Block Voice and/or Block Text. Either option also visually mutes the Resident's avatar. Note: If you IM with, Pay Linden dollars to, or give inventory to someone you muted, that person is automatically unblocked. Chat history informs you of what's happened. How to block an object After you block an object, you cease to receive messages or items from it. First, locate the offending object. If the object is making noise, you can find it easily by selecting the following settings in the View menu: World > Show > Beacons. Then check Sound sources in the Beacons window. Objects that are making noise are highlighted with a yellow beacon. To block the object, right-click on it an choose Manage > Block. Disabling chat popups To disable incoming chat popup notices: Choose Me > Preferences > Chat. For Friend IMs, Non-friend IMs, Conference IMs, Group chat, Nearby chat, and Object IMs, you may choose a behavior from the dropdown menu. To prevent popup notices, choose No action and make sure that Play sound is not checked. To disable notices from a specific group: Choose Communicate > Groups. Right-click the group and choose View info. Un-check Receive group notices. Allow only friends and your groups to call or IM you To allow calls or IMs only from friends and groups to which you belong: Choose Me > Preferences. Click the Chat tab. Check Only friends and groups can call or IM me and click OK. Note: Non-friends won't get any acknowledgment that you haven't received their message. You may want to note in your profile that you prefer not to be bothered. This can be an alternative to selectively blocking specific Residents, and can be used in tandem with busy mode.

Maturity ratings overview What are maturity ratings? General Moderate Adult Setting your maturity preferences Maturity ratings and media access Voice and maturity ratings Gestures, sounds, and maturity ratings Examples Parcel media and maturity ratings Maturity ratings and search Web Search Second Life Search Classifieds Marketplace Viewer Search General Content Moderate Content Adult Content Classifieds, Events, Land Sales, Places People tab Groups tab FAQs I can't access all of the content checkboxes. Why are they unavailable? I'm getting an error and can only access General content. What do I do? How do I ensure my objects show up in search with the correct maturity rating? I don't see the Adult option in my Preferences. How do I activate it? In other languages: Deutsch Español Français Português Italiano 日本語 Русский Türkçe Maturity ratings overview Important: The Second Life maturity ratings are: General ("PG" in previous Viewers) Moderate ("Mature" in previous Viewers) Adult What are maturity ratings? Maturity ratings designate the type of content and behavior allowed in a region and affect search results. There are three maturity ratings in Second Life: General, Moderate, and Adult. General content is accessible by all Resident accounts, including those owned by individuals who are under 18 years of age. Moderate content is accessible by all Resident accounts over the age of 18 by default. To access Adult search results and regions, you must choose to activate Adult content in your Preferences and be at least 18 years old. For more information on how to access adult content, see Accessing Adult land and content. Note: Regardless of maturity rating, all content in Second Life must abide by our content guidelines. For the official content guidelines, including examples of prohibited content, please see Content Guidelines. General A region designated General is not allowed to advertise or make available content or activity that is sexually explicit, violent, or depicts nudity. Sexually-oriented objects such as "sex beds" or poseballs may not be located or sold in General regions. General regions are areas where you should feel free to say and do things that you would be comfortable saying and doing in front of your grandmother or a grade school class. Institutions such as universities, conference organizers, and real world businesses may wish to designate their regions as General. Likewise their users (and others) may wish to employ Second Life's General search setting to focus and filter search results appropriately. Some landowners and Residents desire a Second Life experience distinct from the activity that occurs in Moderate and Adult regions. Region owners who wish to host this sort of Second Life experience can (but need not) designate their regions as General. If you are a region owner and you feel there is some ambiguity as to whether your content and activities are allowed in General regions, it's probably best to designate your region as Moderate. Tip: Bookmark Community Standards and Second Life Terms and Conditions so you have the overall rules handy! Moderate Second Life's Moderate designation accommodates most of the non-adult activities common in Second Life. Dance clubs, bars, stores and malls, galleries, music venues, beaches, parks, and other spaces for socializing, creating, and learning all support a Moderate designation so long as they do not host publicly promoted adult activities or content and do not use adult search tags. Groups, events and classifieds that relate to this broad range of activities and themes generally should also be designated as Moderate. Residents in these spaces should therefore expect to see a variety of themes and content. Stores that sell a range of content that includes some "sexy" clothing or objects can generally reside in Moderate rather than Adult regions. Dance clubs that feature "burlesque" acts can also generally reside in Moderate regions as long as they don't promote sexual conduct, for instance through pose balls (whether in "backrooms" or more visible spaces). However if any of these businesses uses adult-oriented search tags, the region may be categorized as Adult and blocked from appearing in non-Adult search. Adult The Adult designation applies to Second Life regions that host, conduct, or display content that is sexually explicit, intensely violent, or depicts illicit drug use. A region must be designated Adult if it hosts, advertises, or publicly promotes: Representations of intensely violent acts, for example depicting death, torture, dismemberment or other severe bodily harm, whether or not photo-realistic (meaning that images either are or cannot be distinguished from a photograph). Photo-realistic nudity. Expressly sexually themed content, spaces or activities, whether or not photo-realistic. We broadly define what is "sexually themed" to include any sexually oriented activities and conduct. Groups, event listings and classified ads that reference these themes or content must also be designated Adult. Linden Lab will enforce these rules but cannot monitor all ephemeral content and conduct within Second Life. Therefore: Regions, groups, and event or classified ad listings that employ search tags plainly suggestive of adult behavior or content require the Adult designation, and will be viewable only by Residents that have opted-in and are at least 18 years old. Linden Lab will conduct proactive monitoring and rely on abuse reports that identify adult content or conduct that is promoted or advertised publicly. Where adult content or conduct on a region is publicly advertised or promoted, that region must be designated as Adult (or such content must be removed). We will re-designate such regions if adult content is not removed. Linden Lab may take into account whether apparent or reported adult content or conduct in a particular region serves only an extremely limited or passive function, or an important educational or cultural function, and therefore would be appropriate for all Second Life audiences. As with all reported activity in violation of our policies, we will actively review all reports of adult conduct and provide Residents with a channel for rebuttal. Parcels that host adult activities or contain adult content must be on: The adult mainland continent, Zindra. A private region that has been designated by its owner as Adult. Region owners are responsible for designating a region's maturity level. Occupants of regions will be expected to locate in a region suitable to each occupant's content and conduct. For more information on what qualifies as adult content, see Adult Content FAQ. Setting your maturity preferences Choose Me > Preferences and click on the General tab to choose the maturity rating of content you want to see. For more information, see Accessing Adult land and content. Maturity ratings and media access Your own maturity setting, as well as the maturity setting of land parcels near you, can affect your ability to hear sounds and voices. Voice and maturity ratings Regions that use the Adult maturity rating use a separate estate channel for voice communication. This means that if you are in an Adult region, you can only speak with other Residents who are also in nearby Adult regions. If you are in an Adult region and you stand near the border of a General or Moderate region, Residents in the other region cannot hear you speak, and you will be unable to hear them speak. Text chat crosses region borders normally, regardless of maturity ratings. Note: Group and private voice chats are not affected by region maturity ratings, and always function the same way regardless of your location. Gestures, sounds, and maturity ratings Gestures and other sounds played in Second Life are handled differently than voice chat; your personal maturity rating determines whether or not you are able to hear sounds originating from a Moderate or Adult region. Your personal maturity rating must meet or exceed the maturity rating on the region you wish to hear sounds from. Examples If your rating is set to General, you can only hear sounds and gestures that originate from a region that is also rated General. If your rating is set to Moderate, you can hear sounds and gestures that originate from regions that are rated General or Moderate. If you are at least 18 years old and your maturity rating is set to Adult, you can hear sounds and gestures originating from any nearby region, including Adult regions. Parcel media and maturity ratings By definition, Land parcel media is confined to the parcel for which it is set. If your avatar is not authorized to enter a land parcel, you cannot view or hear streaming media playing on that parcel. Maturity ratings and search The Second Life Viewer filters search results based upon your current maturity preferences and the maturity ratings of the discovered content, while the Second Life website shows only results with a General rating. Web Search You can locate content in Second Life from these web pages: Second Life Search - returns only General results Classifieds - returns only General results Marketplace - returns results based on your chosen maturity level if you are at least 18 years old. By default, all results returned on these web pages are for General maturity. Second Life Search Go to search.secondlife.com or click the Search button on the Second Life website to search for: People Places Events Groups Information on the Second Life Wiki Information on Secondlife.com After executing a search, choose a category tab on the left side of the page to filter results. Select Everything to search all categories. Results are ranked on both relevance to your search terms and on popularity of the item. While logged into the Second Life website, you can filter search results for General, Moderate,and Adult content by checking the respective boxes under the search field. Classifieds Log into the Second Life website and choose Community > Classifieds to browse the Community Classified ad listings. To narrow results: Click + More Options. Select a category from the dropdown. Select a maturity rating. By default this selection will match your preference in the Viewer. Click Submit. Only General classified ads are shown on the website; use the Viewer to browse Moderate or Adult listings if you are at least 18 years old. Marketplace When you search for product listings in the Second Life Marketplace, you can set a maturity level to restrict results. For more information, see Shopping in the Marketplace. Viewer Search Click the Search button on the toolbar to open the Second Life Search window. Enter a search term and click Search. The window has seven filters both on the left and in the dropdown menu, as shown below: By default, results for Everything are shown, drawing from People, Places, and Groups. Click on the other tabs to show only results of that type: Classifieds, Events, Destination Guide, Groups, Land & Rentals, People, and Places. Results are ranked according to relevance to the keyword and the popularity of the item. If you are at least 18 years old, you can also search for Adult content in addition to General and Moderate content by checking the appropriate Maturity box at the top left of the Second Life Search window. General Content If your preferences are set for General and Moderate or General, Moderate, Adult, you can still filter your search for General-only results. Check the General box on the search window. Type your search into the search field and click the Search button. General content includes listings on a General region that do not contain adult keywords. Moderate Content To include Moderate content in your search results, check the Moderate box in the search window. Moderate search results includes listings in a Moderate region that do not contain adult keywords. Adult Content To include adult content in your search results, check the Adult box in the search window. Anything on an Adult region is adult content. You must be at least 18 years old in order to search for adult content. You can help us refine our adult content filtering by submitting a support request if your listing is being blocked or showing up incorrectly. If you find search results listing objects that do not match General or Moderate search filters, please submit an Abuse Report. If you have objects on General or Moderate land that use adult keywords, those objects should not be shown in search, or they may have Abuse Reports filed against them. Classifieds, Events, Land Sales, Places Adult content search is available on these tabs when: You are at least 18 years old. You have enabled your adult preferences. You have checked the Adult content box in the search window. If you enter an adult term in search without having met the above three criteria, the search system filters this term from the search query and provides results using the remaining terms entered. Classifieds and Events Tabs New classifieds and events are filtered for maturity content. If you attempt to create a classified or event using adult terms on non-adult land, you will receive an error message. If you find a classified or event listing in an inappropriate maturity category through search, please file an abuse report. Land & Rentals and Places Tabs On these tabs: Check the General box to show only search results in General regions. Check the Moderate box to show search results in Moderate regions. Check the Adult box to show search results in Adult regions. People tab The search system does not filter keywords when you search for avatar names or profiles. Information in Resident profiles should be General. Please refer to our Community Standards for details. Groups tab The search system filters searches in the Groups tab the same way as in an Everything search. Groups can be marked as Moderate or left unchecked for non-Moderate groups. If a group's name or Group Charter uses adult keywords, the group appears only in Adult searches. FAQs I can't access all of the content checkboxes. Why are they unavailable? By default, Resident accounts of those over 18 years of age have access to General and Moderate content. If you are at least 18 years old, you can opt-in to seeing Adult content by setting your preferences to view content with the Adult designation. Account owners who are under the age of 18 only have access to General content. I'm getting an error and can only access General content. What do I do? If you're seeing the word "Error" on the Second Life Search page next to the maturity checkboxes and only the General checkbox is enabled, and you are not under the age of 18, your Viewer may not have sent the correct authorization token. To reset your authorization, close the Viewer and log back in. If you continue to receive the error, make sure you're using the latest version of the Second Life Viewer before filing a support request. Note: Third-party viewers may not support Moderate and Adult searching. For best results, use the official Second Life Viewer published by Linden Lab. How do I ensure my objects show up in search with the correct maturity rating? Tip: If your land appears in search results at a higher maturity level than you expected, it may be a sign that your content is inappropriate to the maturity rating of your region. Using language that is inappropriate to your region's maturity rating is against Second Life's Terms of Service and can result in disciplinary action. Information about the region you're in, including region name, coordinates, maturity, and parcel name are located at the top of your Viewer. If your region is listed as General, make sure any objects you set to show in search are also General. If your region is listed as Moderate and you would like to show Moderate objects in search, check the Moderate Content box in the ABOUT LAND window's OPTIONS tab. I don't see the Adult option in my Preferences. How do I activate it? You must be at least 18 years old to access the Adult setting. If you are 18 years of age or more, and you don't see an Adult option in your Preferences, please see Accessing Adult land and content for more information. You may need to contact our Support team for assistance.

Overview of groups Basic concepts: roles, titles, and abilities Open and closed groups Group visibility in your profile Joining a group Being invited to join a group Finding and joining an open group Inviting someone to join a group To invite one person nearby inworld To invite multiple people Controlling group titles Changing your active group and title Changing your role's title Group communication Group IMs Group voice calls Overview of groups Groups provide a way for you to socialize, share interests, and collaborate with others on projects. With a Basic membership you can belong to as many as 42 groups at one time. Plus members can join up to 50 groups, while Premium accounts may belong to as many as 70 groups, and Premium Plus members can belong to a whopping 140 groups. Regardless of how many groups you belong to, you may have only one active group at a time. Your active group determines the title displayed by default above your avatar name inworld, as well as certain inworld functions like scripted objects or land parcel settings being able to tell that you belong to a certain group. Note: If you choose to downgrade to a different account membership, you can keep your existing number of active group memberships. However, if you wish to join any new groups and currently belong to more than your new membership level allows, you will have to leave some of your active groups in order to join a new one. Group members: Can participate in group text chat and voice chat sessions with others in the group. See Group communication. Receive group notices to others in the group; certain members have the right to send notices, if they have the required ability. See Working with group notices. Can get group dividends and pay group liabilities. Any Linden dollars paid to the group are paid out evenly to all group members each day. See Group dividends and liabilities. Can jointly own land, with each member making a contribution to help pay for the land's cost. See Group-owned land. Can jointly own objects deeded to the group. Access to land parcels may be restricted by group membership. Also, scripted objects may be usable only by members of specific groups. This article provides an introduction to groups primarily for group members. For more on groups, and for information for group owners and managers, see Creating, managing, moderating, and disbanding groups. Basic concepts: roles, titles, and abilities Each group has a set of roles that can be assigned to members. Each role has an associated title and set of abilities that determine what members in that role can do. One person can have multiple roles in a group. By default, all groups start with three roles: Owners: Group owners have full control over their group, and have access to all group abilities. This role can't be deleted, edited, or hidden. The person who creates the group is initially the owner. Default title is "Owner." Officers: Officers have more abilities than regular members, such as the ability to invite others to the group or eject members. Default title is "Officer." Everyone: All members in the group have this role that defines baseline abilities. Default title is "Member." Note: The ability to change roles, titles, role visibility, and abilities is itself an ability. The group owner always has this and all other abilities. Titles The title of your role in your currently active group is shown by default above your display name inworld. For information on how to change your group title, see Controlling group titles. Abilities The abilities of your roles determine what you can do in a group. There is a wide range of abilities available. The owner role always has all abilities. Abilities are provided to control group membership, roles, parcel management and object management. For more information, see Managing abilities. Active group Although you may belong to many groups, you have only one active group at any one time. Your currently active group determines, for example, the title displayed above your name tag. See Changing your active group and title for more information. Open and closed groups There are two basic types of groups:, Open groups are available for anyone to join if they wish. Closed groups require an invitation from an existing group officer to join. Either type of group may have a Linden dollar cost to join. Group visibility in your profile By default, others can see the groups to which you belong in your profile. To hide a group so that it does not appear in your profile: Choose Communicate > Groups or right-click on yourself and choose My Groups. Click the group you want to hide Click Group Profile. Deselect Show in my profile. Click Save. Joining a group There are two ways to join a group: A group member can invite you. This is the only way you can join a closed group. You can join an open group on your own initiative. Being invited to join a group You must be invited to join a closed group; you may also be invited to join an open group or you can join on your own. When you are invited to join a group, a notification appears in your Viewer. If you wish to join, click Accept. If not, click Decline. Tip: If you do not know the Resident who sent you the group invitation or want to learn more about the group before accepting, click the Info button to see the group's profile. Finding and joining an open group To search for a group to join: Click Search. The Second Life Search window opens. Select Groups from the dropdown menu next to the Search button Next to Maturity, check or uncheck the boxes to filter your results as desired. Important: You must be at least 18 years old to view Adult-rated search results. See Age-restricted content for more information. Enter your search criteria and click the Search button. Browse through the search results. When you find a group that interests you, click the link for details. Click More Info to bring up the People window, which displays the group's profile information and indicates the enrollment fee (if any) in L$. To join, click JOIN NOW! A message appears asking you to confirm that you wish to join. Click Yes. Inviting someone to join a group Note: To be able to invite others to join a group, you must have a role with the Invite People to this Group ability. Depending on your role, you may not have this ability. To invite one person nearby inworld To invite someone to a group to which you belong: Right-click their avatar and choose Invite to Group. The GROUPS window opens, displaying all the groups to which you have permission to invite people. Select the desired group Click OK. The person will get a group invitation. To invite multiple people To invite several people into your group at once: Choose Communicate > Groups or right-click yourself and choose My Groups... Click the desired group. Click Group Profile. Click the Roles tab. Click Invite. If you don't have the required ability, the button will be disabled. Click Open Resident Chooser Select a person one of these ways: • In the Search tab, type in the text field, then click Go. Click on the desired person and click Select. • In the Friends tab, choose a friend, then click Select. • In the Near Me tab, click on a person then click Select. Repeat for each person you want to invite, then click Close. Click Send Invitations. Controlling group titles By default, you see others' group titles above their display names inworld. To turn off the display of others' group titles, Choose Me > Preferences. Click the General tab. Under Name tags, deselect Group titles. Click OK. Changing your active group and title The title associated with your role in your active group appears to others above your display name. Whenever you join a group, that group automatically becomes active. Your active group can also affect certain permissions inworld, such as the ability to create objects on group-owned land. To change your active group: Choose Communicate > Groups or right-click on your avatar and choose My Groups. Right-click on the name of the group you wish to make active. Click Activate. The group name changes to bold to indicate that it is active. Changing your role's title Each role in a group has an associated title. If you have more than one role in the same group, you can switch your active title within the group: Choose Communicate > Groups or right-click on your avatar and choose My Groups. Click the name of your active group. Click Group Profile. In the General tab, choose the desired title from the My title dropdown list. Click Save. Group communication As a member of a group, you can converse with other group members, both using text chat and voice chat. The ability "moderator" provides special capabilities to control group voice and text chat conversations. For more information, see Group moderation. Group IMs To start a group IM session with all group members currently inworld: Choose Communicate > Groups or right-click yourself and choose My Groups... Double-click the desired group. The conversations window opens. Type text that will appear to all group members. For more information, see Group IM sessions. Group voice calls When you start a group voice chat call, you will be disconnected from local voice chat. That is, you will no longer hear voice from people nearby and they will not hear you. Those in a group voice call can hear each other regardless of their location inworld. To start a group voice call, follow the above steps then click Call Group. Or to start a group call directly: Choose Communicate > Groups or right-click yourself and choose My Groups... Right-click the name of the group and choose Call. For more information, see Group voice chat.

Telehubs and direct teleport Configuring telehubs Hosting large events Covenants Setting the covenant Covenants and reselling land Covenants and communication Improving region performance Statistics Bar Restarting Private Regions Scheduling Private Region Restarts Transferring Private Regions Transfer fees Monthly billing Moving and renaming Private Regions Pricing for Private Region Management Services Renaming a Private Region Moving a Private Region Land impact change Increasing land impact Pricing for land impact changes Requesting land impact changes Backing up and restoring Private Region terrain To backup your terrain To restore your terrain Allowing neighbors Land sales in Private Regions Reclaiming land parcels from tenants Private Region auto-saves and restores (rollbacks) Requesting a rollback Consequences Canceling a Private Region Grandfathered pricing Region environment settings Setting region maturity In other languages: Deutsch Français Español Português Italiano 日本語 Türkçe Pусский Telehubs and direct teleport There are two basic approaches to controlling where visitors to your estates appear: you can either use a telehub to force all visitors to appear at a set location, or you can allow visitors to teleport directly to wherever they wish. If you choose to use a telehub, you must disable Allow Direct Teleport on the Estate tab of the REGION/ESTATE window (World > Region/Estate). In addition, you should clear any landing points that might be set for the parcels on your estate (using the About Land window's OPTIONS tab), as they can cause the telehub to malfunction. If you choose to allow direct teleportation, you should disable or remove any telehub object that you have in your region. You can, however, use parcel landing points to provide parcel-level control over where people appear when they teleport into the region. Configuring telehubs Telehubs are controlled through the REGION/ESTATE window, on the Region tab. Note: If you are the owner of a Region, you always teleport directly to the center of it instead of to a set telehub or landing point. To connect your telehub: Right-click on the object and select Edit. In the REGION/ESTATE window, click the Region tab. Click Manage Telehub. Click Add Spawn. Click your telehub object again, and click Connect telehub. Here are some things to consider regarding telehubs: Format: The telehub references an object on your Private Region or island. This can be any object, but generally it should be phantom and raised slightly off the ground (avatars arrive in the center of it). You can use any prim. Movement: The telehub is saved as a bookmark to a specific object; it is not saved in the object itself. As a result, you may freely move your telehub object around; the telehub waypoint moves with it. However, if the object ever leaves the region (for example, you accidentally Return it or Take it to Inventory), the telehub waypoint is lost, and you need to create a new telehub. Spawnpoints: You can create multiple spawnpoints for your telehub. Incoming residents arrive at one of the spawnpoints. To make spawnpoints: Create transparent cubes at each location you wish people to spawn. Place the telehub object in the middle. Save the spawnpoints and connect them to the telehub. Spawnpoints are saved as offsets of the telehub (i.e. "two meters west and one meter north of the telehub"). As such, the objects used to create the spawnpoints may be deleted (though the telehub must remain as always). Moving the telehub moves all spawnpoints as a group. Incoming visitors are routed to the nearest spawnpoint or to a random spawnpoint (especially when the nearest gets overcrowded) chosen from the points you designated. Permissions: The estate owner, estate managers, or owners of a group to whom the land is deeded can always freely teleport around the estate. Multi-region estates: Each region in an estate can have its own telehub. If you'd prefer to have one telehub that functions for all regions within an estate, you can try defining a single telehub in just one region on the estate and disabling Allow Direct Teleport at the estate level. Hosting large events Important: If you plan to host a large gathering on a Private Region, please give Linden Lab as much advance notice as possible. Provide the date, expected attendance, location, name of event, event sponsor and event manager. Keep the following technical considerations in mind: The maximum number of avatars on a region can be set to 100, but best practice is to limit each region to 50. Remember to plan for crowd control. Adjust the number of avatars allowed on your region at one time by selecting World > Region/Estate and changing the number in the Agent Limit field on the Region tab. Creating a group can be an effective way to manage Residents and sustain interaction beyond the event itself. Linden Lab recommends considering a multiple-locations strategy for large events. This requires considering how to allocate avatars to the locations manually, via scripting, or by distributing different arrival locations. A four-corners strategy (to get about 200 avatars in one place) has drawbacks, since across-boundary info exchange and drawing will affect performance. If this is your first event, you may want to work with a developer or someone who has already had experience managing large events.You can find developers in the Developer Directory. Event managers can be located through SLClassifieds or one of the many exchanges or periodicals that have grown up around Second Life. Covenants A covenant is a set of terms and conditions determined by an estate owner. It may outline such details as local theme, rental fees, architectural regulations, and rules of behavior in the Private Region. To purchase a parcel on an estate, a Resident must agree to the estate's covenant. You don't need to set a covenant to enable land sale on your estate, but you should do so if you plan to establish zoning or other rules. Covenants are viewable by the parcel owner at all times in the Covenant tabs of the About Land window and the REGION/ESTATE window. Setting the covenant To set or change the covenant for an estate, simply drop a new notecard into the Covenant box in the Covenant tab of the REGION/ESTATE window. Remember: The covenant applies across every region in an estate. Estate managers can set parcels for sale and can reset the covenant. Land parcels can be reclaimed at any time by the estate owner. Deselecting the land sales box does reset parcels already set for sale. Covenants and reselling land To allow Residents to sell or deed land they have purchased from you, select Allow Land Resell in the Region tab. Covenants and communication Covenants are intended to communicate the terms and conditions of owning property on your estate. Do not change the terms of a covenant without informing your Residents — you wouldn't want any service provider you pay to hold you to rules you didn't consent to in advance. Your covenant should be clearly written and include: Features and benefits - Covenants are used for advertising. What makes your land valuable? Do you boast an exceptionally beautiful beach, or do you pride yourself on top-notch service? Payment information - Many estate owners use rental boxes or other automated means to keep track of payments. Your payment system should be as straightforward as possible. Code of conduct - What a renter can and cannot do. Zoning or theming - For example, you can state that no stores are allowed in a residential area; or you can disallow futuristic-looking builds in your ancient Egypt-themed estate. Best ways to communicate with you as the estate owner - If your instant messages easily get capped, make sure to include an email or web form where you can be reached. Some estate owners also delegate support to their estate managers or other staff. Tip: Communication is key! Make sure your renters can easily get in touch with you. Estate owners and managers are the final arbiters of the estate. Individual landowners (renters) on your estate may not directly request rollbacks or other technical support (such as restarts) but should contact you or your estate managers for those needs. Learn from existing covenants Visit Private Regions where estate owners already have covenants before you write your own. Tip: Many estate owners put their covenants on their websites, which are also used to promote their property. Try searching for phrases like "second life land rent covenant". In the Viewer, choose World > Search. The Second Life Search window opens. Choose Land & Rentals from the dropdown menu at the top and click Search (you may specify a keyword if you wish). A list of classified real estate ads appears. In the lefthand column, select For Sale, customize the Area and Price fields as desired, and choose Private Island - Full from the dropdown menu under Type. The filters update the listings automatically. Click on a listing to view more details. When you find a property that interests you, click Teleport. Once you arrive at the region, select World > About Land > COVENANT. Read the covenant to see if it contains anything useful. If yes, take notes. If not, move on. Warning: Do not plagiarize other estate owners' covenants. Be inspired, not lazy. Improving region performance Statistics Bar To gauge the performance of your region, check the region's Frames Per Second (FPS) in the Statistics Bar: Open the Advanced menu by selecting World > Show > Advanced Menu. While standing on your land, select Advanced > Performance Tools > Statistics Bar. Interpreting the Statistics Bar can be a bit overwhelming, so we'll guide you through the relevant parts here. To interpret the Sim FPS performance of your region: 45 FPS: The highest possible value. No action necessary. 35 - 44 FPS: This is good performance; if it never goes below 35 FPS, you don't need to tune if it. 10 - 35 FPS: This is very slow, and should be noticeable. Adjustment is needed to improve your region's performance. 0 - 10 FPS: This is terrible. You may have trouble moving or performing simple tasks. See above. To see more detail on what's slowing down your region, expand the Statistics Bar by clicking on the Time (ms) line; additional region statistics will appear: The Total Frame Time displays the number of milliseconds needed (ms) to display a single frame. Total Frame Time greater than 22.2 ms means your Sim FPS will be below 45 FPS. For a detailed explanation of the values beneath Total Frame Time, see the Statistics Bar KB article's Time's section. Try these tips for improving performance in a region that is running slowly: Having a large number of avatars in a region is the most common cause of low region FPS. Reduce the number of avatars by selecting World > Region/Estate and adjusting the number in the Agent Limit field to specify the number of avatars allowed in your region at any one time. Reduce the number of prims on your region. Reduce the number of objects on your region. In the Statistics Bar, the Script Time line shows how many milliseconds each of the scripts in your region is taking to run. If this value is over 5 milliseconds, check to see which scripts are the busiest in your region by opening the Debug tab in your Region/Estate window and clicking Get Top Scripts. Once you know which scripts are consuming your region's resources, you can remove, replace or optimize them. Also, note that reducing the total number of scripts in your region can improve performance. In the Statistics Bar, the Sim Time (Physics) line shows how many milliseconds your physics calculations are taking. If this value is over 4 milliseconds, check to see which colliders are the most active by opening the Debug tab in your Region/Estate window and clicking Get Top Colliders. Once you know which objects are your top colliders, you can remove, replace or optimize them. Reduce the use of the following items, which slow down region performance: large or numerous textures; sculpted prims, twisted tori, and other geometrically complex objects; particle effects. Restarting Private Regions Region performance can degrade over time due to an accumulation of long-running scripts, physical objects, and object collisions. If your region has not been restarted recently, restarting it may provide a boost in performance. You can restart your regions from inside Second Life using the Region/Estate window, or from the Land Manager on the Second Life website. Restarting a region from inside Second Life To restart a region from inside Second Life: Go to the region you would like to restart. Choose World > Region/Estate from the top menu bar. In the Region/Estate window, click the Debug tab. Click the Restart Region button. A two minute countdown begins and all visitors to the region are notified that the region is about to restart. If you need to cancel the restart within the two minute countdown, click Cancel Restart to cancel the countdown. Restarting a region from the Land Manager To restart a region from the Second Life website: Visit the Land portal on the Second Life website. If you are not logged into the website, you are prompted for your credentials. On the left side of the page, click Land manager to expand the list of Land Manager pages. Click My Regions to see a list of your current Estates. Under My Estates, click the name of the Estate that contains your region. On the My Regions page, find the name of the region you would like to restart and click Restart or Safe Mode: Restart - Begins a two minute countdown and notifies all visitors that the region is about to restart. Restarts initiated from the Land Manager cannot be canceled. Safe mode - Restarting the region in Safe Mode causes it to come back online with scripts, physics, and collisions disabled, which will affect operation of content in the region until those features are manually re-enabled. Safe Mode persists through additional restarts of the region; the only way to return to normal operation is to manually re-enable scripts, physics, and collisions in the region using the Region/Estate window. Re-enabling scripts, physics, and collisions after restarting in Safe Mode To re-enable scripts, physics, and collisions after restarting in Safe Mode: Go to the region that is in Safe Mode. Choose World > Region/Estate from the top menu bar. In the Region/Estate window, click the Debug tab. Un-check the boxes for Disable Scripts, Disable Collisions, and Disable Physics, then click the Apply button. Scheduling Private Region Restarts Private region owners and estate managers may schedule recurring restarts for their regions from the Region Debug Console. Restarts will occur on the scheduled days within a 10 minute window at the specified scheduled time. As with most Region Debug Console commands, help region_schedule entered in the Region Debug console window will show a list of command variables available and a basic explanation of how to use the command. Scheduling Recurring Restarts from the Region Console Restarts may be scheduled to occur either every day at a particular time or only on particular days of the week. All times are specified in 24 hour UTC, sometimes referred to as 'military time' – so, 1:00 p.m. becomes 13:00, 2:00 p.m. becomes 14:00, etc. To schedule regular restarts: Open the Region Debug Console (World > Region/Estate > Debug tab > Region Debug Console button or the keyboard shortcut ctrl-shift-`) At the prompt, enter the region_schedule options of your choice For command assistance, type help region_schedule in the Region Debug console and hit enter Some examples of region_schedule commands include: region_schedule set restart daily <HH:MM> region_schedule set restart weekly <days> <HH:MM> How to schedule daily restarts To schedule a daily restart on the region enter the following command: > region_schedule set restart daily <HH:MM> Where HH:MM is the time at which to restart in Coordinated Universal Time (UTC). So to restart the region daily at 6:00 a.m. Pacific (13:00 UTC) enter: > region_schedule set restart daily 13:00 For an 11:00 p.m. Eastern (03:00 UTC) daily restart the command would be: > region_schedule set restart daily 3:00 How to schedule weekly restarts For scheduling restarts on particular days of the week, the command takes the format: > region_schedule set restart weekly <days> <HH:MM> HH:MM is once again the time at which to restart in UTC in hours (HH) and minutes (MM). In the console command, days refers to a short sequence of letters which indicate which day of the week to restart the region, with each day represented by a unique single letter as follows: S = Sunday M = Monday T = Tuesday W = Wednesday R = Thursday F = Friday A = Saturday To schedule a restart on Sunday, Tuesday, and Thursday at 4:30 a.m. SLT/Pacific, we first determine the UTC time (11:30am UTC). Thus, the command would look like: > region_schedule set restart weekly STR 11:30 For restarts on Monday and Friday at 9:00 p.m. Eastern, we determine the UTC time (1:00am UTC) and the command looks like: > region_schedule set restart weekly TA 1:00 ? Because the UTC timezone is ahead of Eastern time, scheduling a restart for late in the evening Eastern would be after midnight UTC, pushing the day of the week forward. At 9:00 p.m. in New York on Monday, it's 1 a.m. Tuesday in London. Checking the Region Restart Schedule To see currently scheduled region restarts, enter the command region_schedule in the Region Debug Console without any other text and hit enter. By default, the current restart schedule should be displayed. Clearing Scheduled Region Restarts To clear a region's scheduled restarts, use the unset command in the Region Debug Console. > region_schedule unset restart This will clear any scheduled restarts from the region. Transferring Private Regions ✏️ Interested in buying or selling a private region from another Resident? The Land Forum at the Second Life Community Forums is a great place to find interested buyers and sellers of private regions. Linden Lab can perform Resident-to-Resident transfers of Private Regions (islands), but both buyer and seller need to agree on a price. Both buyer and seller must submit support tickets, via the Support Portal, naming the region to be transferred and the transaction amount agreed upon in Linden dollars (L$). Both sides also have to confirm other details about the region being transferred. We can rename the Private Region and move it from its original location at the time of the transfer for no additional cost. Please include these requests in the buyer's transfer ticket. Either party can cancel the transfer by closing out their ticket prior to the transfer being performed. Important: If the buyer's payment fails for any reason, then the transfer is cancelled and no action is taken. Both Second Life accounts must be in good standing for the transfer to take place. Here's how to submit a ticket: Go to the Support Portal and log in with your Second Life account. Open a new support case. Under What type of problem are you having? select Land & Region. Under Land & Region, choose Initiate Region Sale or Initiate Region Purchase as appropriate. Complete the other required fields. The information must be consistent for both the buyer and seller tickets. When all the details have been entered, scroll to the bottom and click Submit. If both tickets match (that is, they state the same details and value), we charge the buyer's Second Life account in Linden dollars (L$). Once the charge goes through, we credit the seller the same amount minus the transfer fee. Private Region transfers usually take 5-10 business days from the time both tickets are received. Transfer fees There is a transfer fee per region, debited from the seller's account, which pays for backend work by Linden Lab, including: Changing estate ownership settings Billing transfer Region name change Moving the region Transfer fees are set in USD, though they may be paid in L$ as shown by the table below. The L$ Transfer Fee cost may be updated from time to time based on the changing LindeX Market Rate. The transfer fee amount depends upon the type of region being transferred, and whether it will maintain its grandfathered pricing status, if applicable: Region Type Keep Grandfathered Pricing? USD Transfer Fee L$ Transfer Fee Full Island Yes $300 L$78,000 Full Island No $100 L$26,000 Homestead Island Yes $150 L$39,000 Homestead Island No $100 L$26,000 Openspace Island Not Applicable $100 L$26,000 Monthly billing The new owner assumes the monthly billing, which is charged on the same day of the month as always. Private Regions, unlike the mainland, bill for the coming month. If the Private Region bills on the 12th of the month, it will continue to bill on the 12th of the month. This means that if the Private Region is transferred on the 14th, the current owner pays for that month. If the Private Region is transferred on the 10th, the new owner pays the fee for the month. Moving and renaming Private Regions Pricing for Private Region Management Services If you own one or more private regions in Second Life, there are several special services you may occasionally need, such as region moves and region name changes. The fees for these services depend on the number of private regions you own; please refer to the following chart to determine the cost of each service: To request one of these services, please submit a case through the support portal on the Second Life website. Additional information on how to move and rename private regions can be found in the next sections. Renaming a Private Region To initiate the renaming process, submit a support case stating that you would like to change your region's name and that you accept the fee. The new name must comply with the Guidelines for Private Region Naming. Private region names are granted at the sole discretion of Linden Lab. Moving a Private Region Private region owners can request to move a region to another location on the World Map, subject to availability. Certain areas of the World Map are reserved for special purposes, including the mainland and themed expansions provided by Linden Lab. If you would like to move your region adjacent to another Resident's region, they must allow you as a neighbor in our system prior to your request for the region move. Note that your private region cannot be rotated, so what is currently North will always be North. The fee for moving a region is charged for each private region, for any movement. Note: Moving your private region causes links made from the Picks tab of the Profile window to become inaccurate. Landmarks continue to function after a move, but home locations may need to be reset. The World Map may take several hours to update with the new Private Region location. Land impact change It is possible for you to increase the amount of land impact that your Private Region can support. Increasing land impact Private Region owners have the option to upgrade full Private Regions from 20,000 to 30,000 prims. This option is only available for full Private Regions. Mainland regions, in addition to private Homestead and Openspace regions, are not eligible to upgrade land impact. Pricing for land impact changes The cost to upgrade a full Region to 30,000 prims is $30 USD per region at the time the upgrade is performed, plus an additional monthly maintenance fee of $30 USD per region. If a region's land impact is upgraded, you must maintain the upgraded status for at least one calendar month. If you choose to downgrade a Private Region back to 20,000 prims, a charge of $30 USD per region applies at the time of the downgrade. No pro-rating or discounts are permitted for any of the costs listed above. Requesting land impact changes To request an upgrade or downgrade of land impact, please submit a case through the portal on the Second Life website under the case type Land & Region > Land Impact Change Request. Backing up and restoring Private Region terrain If you own a Private Region, you can back up your region's terraformed terrain to a texture file on your computer and use that file to restore your region's terrain to its saved shape. This is a great safety net in case you experience a terraforming accident, and it is also useful if you want to apply the same terrain to multiple regions you own. To access the terrain backup and restore controls, choose World > Region/Estate in the Second Life Viewer®, and click the Terrain tab. Then: To backup your terrain Click Download RAW terrain. A file browser dialog appears. Choose a location to save to and give your terrain file a specific name so it's easier to find. Click Save. Next, you see: "Terrain file written, starting download." The download process may take several minutes. Do not leave the region, and don't make any other terraforming changes until the download completes! When the download completes, you see: "Finished download of raw terrain file to:" and the directory it was saved to. Click Close. To restore your terrain Click Upload RAW terrain. Select a .raw terrain file on your hard drive that you or someone else saved earlier. Click Open (or Choose on Mac). You see: "Upload started." It may take up to two minutes, depending on your connection speed. When the upload is complete, you see: "Terrain upload done." The terrain changes to the contents of the .raw file. If you would rather not terraform the region yourself, you can purchase terrains on Marketplace. You can upload these as described above to get great results fast. Allowing neighbors If you own an estate in the Second Life® world, you can allow others to buy land in spaces that are directly next to the land you own. You can specify Residents in the Allowed Neighbors list for each region in your estates. For example: Joe Resident and Helen Resident are friends who own their own estates and want to be able to buy land in the Land Portal next to each other. Joe's estate, Joegalaxy, contains a Private Region called Joetopolis. In the Land Portal's Estate Management tab, Joe can specify that Helen is an allowed neighbor for Joetopolis. Helen can now use the Land Portal to buy Private Regions that are next to Joetopolis, including spaces that only share a corner with Joetopolis. To specify a Resident you want to be able to buy land next to yours: Log into the Land Portal. Click Land Manager > My Regions. Select the estate for which you want to specify allowed neighbors. In the Allowed Neighbors column, click the edit link for a specific region. Type the name of the Resident you want to allow as a neighbor into the text field and click add. Click close. The Resident you specified can now buy land next to that region. To remove a Resident from the Allowed Neighbors list for a Region: Log into the Land Portal. Click Land Manager > My Regions. Select the estate for which you want to specify allowed neighbors. In the Allowed Neighbors column, click the edit link for a specific region. Click the X next to the name of the Resident you want to remove. Click close. The Resident you specified can no longer buy land next to that region Be aware that adding and removing other Residents to your Allowed Neighbors list can result in some interesting circumstances. Consider the following example: Joe Resident adds Helen Resident to the Allowed Neighbors list for his Private Region Joetopolis. Helen Resident buys a Private Region next to Joetopolis and names it Helen City. Now, suppose... Joe wants to buy a Private Region next to Joetopolis that also shares a corner or side with Helen City. Joe can't actually do this unless Helen adds Joe to the Allowed Neighbors list for Helen City. Joe removes Helen from the Allowed Neighbors list for Joetopolis. Now neither Joe nor Helen can buy a Private Region that shares a corner or side with Joetopolis or Helen City. Joe removes Helen from the Allowed Neighbors list for Joetopolis, and Helen adds Joe to the Allowed Neighbors list for Helen City. Now only Joe can buy a Private Region that shares a corner or side with Helen City. Land sales in Private Regions The mechanics of buying and selling land in a Private Region is very similar to the process used on the mainland, however there are a few key differences to keep in mind. Similarities As the seller, the Private Region owner can split parcels of the region and set them for sale. The mechanical act of buying the land remains unchanged. Differences Parcels in Private Regions are governed by covenants. If you buy land in a Private Region, it does not count against your land use tier, but the owner of the Private Region may charge you a similar fee for continuing use of the land. The Private Region owner may evict you from your parcel in a Private Region at any time. Private Region owners have absolute power over their estates and are within their rights to reclaim land as they see fit. Make sure to read your region's covenant closely for terms of use before you buy your parcel. Private Region owners control access to their land (using the Region/Estate window), for example by restricting access to Residents based on payment status or by setting region maturity to General, Moderate, or Adult. Tip: If a region owner changes the maturity setting for their region, it may have an effect on who can access your parcel and view search listings made from it. Read the region covenant and communicate with the region owner (or estate manager where applicable) to avoid any disruptions to your parcel settings or access. Reclaiming land parcels from tenants If one of your tenants has violated the terms of your covenant and you wish to evict him and reclaim his land in your Private Region, you can choose the Reclaim Land... button from the ABOUT LAND window: Reclaiming land switches ownership of the parcel, but not the objects on it, back to the estate owner. Private Region auto-saves and restores (rollbacks) Note: We don't perform rollbacks on mainland regions. All regions, including your estate, are automatically backed up at regular intervals throughout the day; we hold several days' worth of these backup states. This saves everything about your estate: the terrain, the land parcels, the builds, the textures and settings. The only things not saved are avatars themselves. This means that under certain circumstances, your region can be rolled back to a previous state. In the event of an emergency, a region owner can request a rollback via the Concierge service. Performing a rollback can have serious consequences and should therefore not be thought of as an "Undo" feature on your estate; rather, it's a safety mechanism to be used only when something goes very badly wrong. Rollbacks are performed at our discretion. Requesting a rollback Rollbacks must be requested via support ticket and can only be requested by the estate owner or estate manager. ⛔ As of June 23, 2022, region rollback requests will incur a $25 USD fee per rollback. Generally, regions can be rolled back a maximum of 72 hours before the original event; please be aware that we cannot roll back indefinitely. The longer you wait before requesting the rollback, the greater the chance that we will be unable to help you, so please make the request as soon as the problem occurs. Please explain: What has happened. Why you need the rollback. Which region it is. Precisely how far back in time you need to go to repair the situation. Tip: It helps if you provide the time in 24 hour format. Please use Pacific time (also called Second Life Time or SLT), not your local time. If you are a region owner or a region estate manager, you can request a rollback by submitting a ticket through the Support Portal. Log in (if prompted) and choose Land & Region from the What type of problem are you having? dropdown menu. Specify Request a rollback in the second dropdown and fill out the form below. Rollback requests are processed in the order they are received, with emergency requests taking precedent. Please note that rollbacks that are not time sensitive may take up to 2 business days to process. Consequences The backups taken are exact copies of the state of the region at the exact moment it was saved. We cannot roll back inventory or avatars. When we perform a rollback, we set the estate back to the exact state it was in when the backup was made. All changes — everything that has happened between the moment the save happened and now — are lost, undone or reset. It is very important to understand what this means before you request a rollback. Some examples of unexpected consequences of a rollback include: People who are banned become unbanned for all parcels and the estate itself. People granted access suddenly find they are banned. Any land parcel changes are undone. Land sold or abandoned to tier down reverts to the prior owner, potentially pushing that person back over the new tier. Residents lose any land purchased after the backup, along with any content on that land. Recently edited parcel layouts revert to their prior form. Objects placed (rezzed) inworld after the backup are lost. No-copy objects are lost for good. Conversely, no-copy objects rezzed at the time of the backup but subsequently taken back into your Inventory reappear where they were. Warning: Deliberate use of rollbacks to obtain additional copies of no-copy content can be considered abuse and is dealt with accordingly. Any changes to builds themselves are undone: textures are reverted and prims reset to the state they were in at the moment the backup was taken. This may mean that recent tenants lose their prefab or their furniture and that new sale items disappear. Any terraforming that has been done is undone and any recent changes to land textures are lost. Script changes to objects performed after the backup point are lost. Scripted vendors that updated with new content after the backup have those changes removed. As you can see, rollbacks have significant repercussions and should only be requested when absolutely necessary. Canceling a private region If you no longer wish to own your private region, you have a couple of options: You may transfer ownership of the Private Region to another Resident. This requires both you and the buyer to enter support tickets with certain details about the transaction. See Transferring Private Regions for more details on the transfer process, cost, and timeframe. You may abandon your Private Region to Linden Lab. There is no fee to do so. No refunds will be given, and you will have the use of your region until the end of the current billing cycle. You need to notify the Concierge staff of your intention by submitting a ticket. Go to the Support Portal and click New Ticket Submission. In the Ticket Type dropdown, select Land and Region Issues. In the Region Request dropdown, select Region Cancellation Request. Fill out the requested details, and at the bottom, click Finish to submit the ticket. You can see billing dates and fees for all of your Private Regions at the Land Portal. If your Private Region fees are invoiced, you can see the date your billing cycle ends by logging into your Netsuite account. Note: If your next billing date falls within 5 business days of when you submit the ticket, please notify Concierge by phone or chat, so that you will not be billed automatically. Provide your ticket number in that conversation. When your ticket is processed, you'll receive a response indicating that the region will be taken offline on its next billing date and that you will not be charged any further maintenance fees. Please pick up or return any content on the region; any inventory remaining after the billing date will be deleted. Grandfathered pricing Some older regions have "grandfathered" or discounted pricing on their monthly maintenance fees. In February 2010, it was announced that these grandfathered maintenance fees would no longer be offered and that changing ownership or converting a grandfathered region would change its maintenance fee to the current monthly rate for its region type. As of November, 2015, you may now transfer grandfathered-priced Regions in accordance with the transfer pricing schedule. We are unable to swap the price of a current grandfathered region with a non-grandfathered region. Grandfathered pricing stays with the region for the life of the region or until it is transferred or converted. If a grandfathered region is abandoned and subsequently reactivated, its maintenance fee is updated to the current monthly rate for its region type. Region environment settings Region environment settings provide region managers the ability to customize the environment settings for their region. For example, a gothic castle might have a dark and gloomy environment, or a tropical island might be always bright and sunny. Residents who enter the region automatically see those settings unless they have chosen personal overrides. You may also see this feature referred to by its old name, Windlight Environment Settings. Environment settings control how you see the water and the sky (including the air around you) in Second Life. When you enter a region, by default you see the environment settings that have been configured for that region. If no region-specific settings have been configured, you see the default Second Life environment. The environment controls provide some sample pre-defined settings, but you can create your own settings and either use them as personal settings or apply them to any region for which you are an estate manager. For more information on setting a region's environment, visit the Environment editor page of our KnowledgeBase. Region boundaries The environment you see depends on the region you are in at the time. If adjacent regions have different environment settings, any parts of the adjacent region you can see still appear with the environment settings of the region you are looking from. When you cross a boundary into a region with different settings, the environment transitions smoothly over a few seconds to the new local settings. Teleports When you teleport into a region, there may be a brief period during which you see your previous environment or the default environment before the local environment settings are established. Setting region maturity Maturity ratings designate the type of content and behavior allowed in a region and affect search results. There are three maturity ratings in Second Life: General, Moderate, and Adult. To access Adult search results and regions, you must be at least 18 years old. For more information on how to access adult content, see Accessing Adult land and content. Note: Regardless of maturity rating, all content in Second Life must abide by our content guidelines. For the official content guidelines, including examples of prohibited content, please see Content Guidelines. To set your region's maturity rating: Open the World > Region/Estate > Region tab From the Rating dropdown menu, select General, Moderate, or Adult Click Apply For more information about maturity ratings in Second Life, see Maturity ratings.

How to join and split land Transferring land between two accounts How to get more objects on your land Region capacity Object bonus (Private Regions only) Managing objects on your land Manual returns Returning groups of objects About auto return The Region/Estate Window Parcel encroachment Managing other Residents on your land Age restriction Allowing access for specific avatars Hiding avatars and restricting sounds Freezing, banning and ejecting Script Use Combat Blocking teleport access to your land Private Region owners Land parcel owners Setting a landing point About object entry Problems accessing land The About Land window The Tools window The Preferences window The Media Browser window How to join and split land The steps below apply to joining or splitting both personally- and group-owned land. Note: If you wish to make changes to group-owned land, you must be authorized to subdivide and join parcels. Splitting land To subdivide one parcel into two parcels: Stand on your parcel. Select World > Show > Property Lines (or Ctrl + Alt + Shift + P). Your land boundary appears in red. Right-click the ground and choose Edit Terrain (or press Ctrl-5 on your keyboard). The Build Tools window opens. Use your mouse to left-drag the yellow selection box around the part of your land you want to divide into its own parcel. With the land selected, click Subdivide under Modify Parcel. A prompt asks you to confirm the split. Once you agree, your land is divided into two separate parcels. Both parcels can have their own names, land options, and so forth, and will accrue traffic independently of one another. Joining land You may combine two parcels into a single parcel if they: Are in the same region. You cannot join land across a region boundary. Have the same owner. You cannot join your group land to your personal land. Share a common border. Note: When you join land, the combined parcel takes its name, settings, and database ID from the larger of the two parcels. This may have an impact on search rankings, so proceed with caution. To join two parcels: Stand on one of the parcels you wish to join to another. Select World > Show > Property Lines (or Ctrl + Alt + Shift + P). Right-click the ground and choose Edit Terrain or press Ctrl-5 on your keyboard. Use your mouse to left-click and drag the yellow selection box so that it spans the border between the two parcels you want to join. Tip: You must select land from both parcels that are to be joined, but you do not need to select the entirety of both parcels. In the Edit Terrain window, click the Join button under Modify Parcel. Right-click the ground and choose About Land to make sure that your settings are correct. The smallest parcel you can create in Second Life is 16m2 (4m x 4m). Transferring land between two accounts To transfer a mainland parcel from one account you own to another, one account must sell the land to the other account for L$0. Keep in mind that both accounts must be premium accounts, and the account that ends up owning the land needs to have enough available land tier. Important: Be sure that when you set the land for sale, you set it for the specific account you want to end up owning it — otherwise, anybody could theoretically swoop in and take the land you wanted your other account to have. How to get more objects on your land Every parcel of land in Second Life can support a limited number of objects. This is called land capacity, but older Residents may also use the outdated term "prim limit". The number of objects a parcel supports is directly related to its size; larger parcels have a greater capacity to support more objects. Under certain conditions, it is possible to increase the number of supported objects on a parcel. Region capacity If you own more than one parcel in a region, the land capacity of those parcels is a unified pool. For instance, if you own one parcel with a capacity of 117 and another parcel in the same region with a capacity of 33, you have a total capacity of 150 on your land in that region. You can distribute your objects across your parcels however you see fit. Note: You cannot share land capacity between parcels in different regions. Object bonus (Private Regions only) An object bonus is a multiplier for land capacity on any given parcel and may have a value between 1.0 (the default) and 10.0. Set at 1.0, each 512m2 parcel has a land capacity of 117. Set at 2.0, each 512m2parcel has a capacity of 234, and so on. The maximum land capacity per region is 20,000, (or 30,000 for regions with an increased Land Impact), regardless of the object bonus. If you are the owner or estate manager of a Private Region, you can set a global object bonus for all parcels in the region. You may want to do this if you plan on building heavily in small parcels while leaving large areas of your region empty. To change your region's object bonus: Select World > Place Profile > Region/Estate. Make sure you are on the Region tab of the Region/Estate window. Set an Object Bonus multiplier and click Apply. Example: One regular region has a capacity of 20,000. If you divide it into two equal parcels, each parcel has a capacity of 10,000. If you set the object bonus to 2.0, each parcel shows that it has a capacity of 20,000. The region cannot actually support 40,000 land impact from objects! In order for one of the parcels to hold 20,000, the other parcel must be completely empty. The "bonus" for one parcel equals the land impact not being used on the other parcel. Important: The object bonus setting does not increase the total land impact the region supports; if the total land impact in the region exceeds the region's limit, no new objects will be allowed to rez, regardless of a local parcel's limits. Warning: Once set, lowering the object bonus may cause objects to be returned or deleted. Managing objects on your land The OPTIONS tab of the ABOUT LAND window has checkboxes for Object Entry: This gives you, as a landowner, the ability to block other Residents' objects from coming onto your parcel. You can also stop other Residents from building on your land by unchecking Everyone next to Build in the OPTIONS tab of the ABOUT LAND window. This prevents objects from being rezzed on a parcel. If someone leaves something on your land that doesn't belong there, you can return it using one of the options below. Manual returns You can return any object on your land to the object's owner. Simply right-click the object and select Manage >Return. Returning groups of objects The ABOUT LAND window lets you pick whole groups of objects to remove at once. There are three categories of objects, as listed in the Objects tab of the ABOUT LAND window (accessed by selecting World > About Land😞 Owned by parcel owner: Objects owned by the landowner or deeded to the group. Set to group: Objects owned by group members that have been set to the group. Owned by others: Objects owned by people who are not in the group as well as objects owned by group members but not set to the group. To remove all objects belonging to one of these categories, simply click the Return button next to the appropriate type of object. About auto return If a parcel is filled past capacity, it automatically returns objects. It starts with objects in the Owned by others category, then returns objects that are Set to group, and finally returns objects Owned by parcel owner if needed. Auto return proceeds from the newest to oldest objects in each category. You can also set auto return to automatically return any objects in the Owned by others group after a given number of minutes. You can find the auto return setting in the Objects tab of the ABOUT LAND window; it's the field labeled Auto return other Residents' objects (minutes, 0 for off). As the name implies, you should set this field to 0 to turn it off. Objects categorized as Owned by others (from newest to oldest) are auto returned before any objects belonging to the group. This helps prevent malicious users from trying to attack your build by bringing in their own objects. When you enter a number for auto return, it is set instantly and retroactively, so entering 15 (for example) immediately causes any objects left for more than 15 minutes and marked as Owned by others to return to their owners. The Region/Estate Window If you own or are an estate manager for a Private Region, you may return a single Resident's objects from the entire region using the following procedure: Parcel encroachment Parcel encroachment occurs when: Objects from a neighbor's land overlap or overhang onto your land. Someone leaves objects on your land. Governor Linden has land nearby that is filled with litter. If your parcel is being encroached upon by overhanging objects, contact your neighbor—who probably doesn't realize that your property line has been crossed—and ask that the overhanging objects be moved or removed. If someone has left a car or other object on your land, try the following: Right-click it and select Manage > Return. Contact the object owner about removing it. You can also return objects by selecting World > About Land and clicking the OBJECTS tab. Click the Refresh icon, select the Resident's name, and click Return Objects. You also have the ability to stop objects from moving onto your land from other parcels by unchecking the Object Entry checkbox for Everyone in the ABOUT LAND window's OPTIONS tab. If you discover Governor Linden-owned land on which auto return does not appear to be set, please submit a support ticket informing us of the situation. If none of the solutions above work, send an abuse report by selecting Help > Report Abuse. As always, please provide us with as many relevant details as possible. Managing other Residents on your land You can exercise your rights as a Second Life landowner by restricting access to your property. Age restriction You can restrict access to parcels and estates you own or manage based on whether users are over 18 years old and whether they have payment information on file with Linden Lab. Important: If your land contains adult content, as defined by the Second Life Maturity Ratings, it is your responsibility to restrict access only to those who are at least 18 years old. To restrict parcel access: Choose World > About Land. Alternatively, right-click the ground and choose About Land. In the ABOUT LAND window, click the ACCESS tab. Make sure Allow Public Access is checked. To restrict access to those who are at least 18 years old, check Must be 18+. To restrict access to those who have registered a payment method (such as a credit card or PayPal) with Linden Lab, check Must have payment info on file. Allowing access for specific avatars If you wish to allow only certain avatars on your land: Right-click your parcel of land and choose About Land. Click the ACCESS tab. Select the Allow group [group name] with no restrictions checkbox to restrict access so only group members may enter. (Go to the General tab and click Set to select or change this group.) Alternatively, click Add under the Always allowed field. The CHOOSE RESIDENT window appears. Using the three tabs in the CHOOSE RESIDENT window, you may Search for specific Residents, add Friends (from your list) or add nearby Residents (using the Near Me tab). For each Resident you wish to add, highlight the Resident's name and click Select. Hiding avatars and restricting sounds Second Life provides several features to protect parcel owners' privacy: Ability to hide avatars on a parcel from those outside the parcel and vice-versa. This feature enables you to hide avatars and their activities and conversations from those outside a parcel and vice-versa. Ability to restrict sounds emitted by avatars on the parcel. To set these features for a parcel, you must use Second Life Viewer 2.8 or later, or a compatible third party viewer. However, if a parcel has hidden avatars or has restricted avatar sounds, you are affected regardless of which Viewer you are using. Hiding avatars on a parcel may be useful for: Meetings and classrooms - when you want to meet with people without being observed or overheard by others on the region. Home dressing rooms - you can experiment with clothing, skins or avatars outside your neighbors' view. Store dressing rooms - retail establishments can provide areas in which customers can try outfits, skins and avatars without exposure to other shoppers. Warning: Adult activities are not allowed on parcels in General regions, regardless of whether the parcel has hidden avatars. On Moderate land, such activity is only permitted privately, behind closed doors. For more information, see Maturity ratings. Restricting sounds on a parcel may prevent them from disrupting an immersive experience or being used for griefing. Enabling this feature is analogous to muting all cell phones in a theater. It may be used to minimize unwanted distractions in performance settings. Hiding avatars The owner of a parcel (or, for group-owned land, a group member with the necessary rights) can hide avatars and their chat from those outside the parcel. By default, parcels DO NOT have hidden avatars. When enabled: Those outside the parcel can't see avatars on the parcel and vice-versa. Other objects are not affected (EXCEPTION: vehicles ridden by hidden avatars are also hidden.) Those outside the parcel can't see nearby text chat from those on the parcel, and vice-versa. Group text chat is not affected. To be clear, when a parcel has avatars hidden, anyone outside the parcel cannot see (or communicate with) those on the parcel; conversely, if you are on the parcel, you can't see (or communicate with) anyone outside of it. The communication restrictions apply only to nearby (regular) chat, not group chat. The world map and mini-map are unaffected. LSL sensors function normally, and detect the presence of avatars on parcels with this setting enabled. To hide avatars on a parcel: Choose World > About Land or right-click on the parcel and choose About Land. Click the OPTIONS tab. De-select the Avatars on other parcels can see and chat with avatars on this parcel checkbox. By default, this checkbox is selected. How to know when you are on a parcel with hidden avatars An icon in the navigation bar shows the status of this setting for the current parcel: The icon appears when you are on a parcel with hidden avatars, and will not be displayed otherwise. The Places Profile window displays the same icon. LSL Pass the PARCEL_DETAILS_SEE_AVATARS parameter to llGetParcelDetails(), and it will now return an integer flag indicating if the avatars are hidden for the parcel. Restricting avatar sounds Hiding avatars on a parcel does not affect voice chat, nor does it affect gesture and object sounds. To restrict these sounds to a parcel: Choose World > About Land or right-click on the parcel and choose About Land. Click the SOUND tab. To restrict gesture and object sounds to this parcel, select Restrict gesture and object sounds to this parcel. To restrict nearby voice chat to this parcel, select Restrict Voice to this parcel. Second Life Viewer 2.8 gives you the ability to restrict avatar sounds emitted on a parcel, which include sounds from: Gestures Sounds played from inventory Scripts on attachments You can set a parcel to allow sounds to be played by everyone (the default), only by group members, or by no one. Note: This feature actually "mutes" sounds (prevents them from playing), in contrast to the procedure described above in Restricting sounds to a parcel, which merely restricts them to the parcel. To restrict sounds from avatars on a parcel: ChooseWorld > About Land or right-click on the parcel and choose About Land. Click the SOUND tab. By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played by No one: Clear both the Everyone and Group checkboxes. Group members only: Clear the Everyone checkbox, leaving Group selected. Freezing, banning and ejecting Freezing, banning and ejecting are tools landholders may use to deal with troublemakers on their property. To freeze, eject, or ban someone, you must either own the land or be a member of the group that owns the land and be authorized to Eject and freeze Residents on parcels and Manage parcel Ban lists. Freezing someone Right-click on the avatar and select Freeze. You may also release a frozen avatar with Unfreeze from this list. A frozen avatar cannot move, interact with objects, or chat but can still send and receive IMs. Ejecting someone Right-click on the avatar and select Eject. You may also choose to save time with Eject & Ban, which does both at once.The avatar is ejected from your land onto an adjacent parcel. Denying access to specific people (banning) If the person is on your land, you may wish to follow the Eject procedure above using the Eject & Ban option. Otherwise, follow this procedure: Right-click your parcel of land and choose About Land. Click the ACCESS tab. Click Add under the Always banned field. Type in the name of the Resident you wish to ban and click Go. Click on the Resident's name and click Select. You may enter additional names or click Close. A banned person cannot move onto or over your land (at less than 800m above the ground level) and sees a barrier of red lines, stretching upwards, that says "Access Denied." (Other Residents who are not allowed on land but not explicitly banned must be at least 50m above the ground.) Tip: If you find ban lines unsightly, you can hide them by disabling World > Show > Ban Lines. Script Use You can use scripted objects to enhance your land ownership tools. Generally, such scripts should: Provide adequate warning to the undesired Resident. Only work within the property lines (this includes projectiles that cannot operate beyond the parcel boundaries). Not be excessive in the removal of the unwanted Resident. Pushing an avatar off the property or teleporting them home is generally acceptable; intentionally applying a script to disrupt someone's Second Life connection or online status is not allowed. Scripts or no scripts, you cannot use land ownership as a way to unfairly restrict another Second Life Resident's personal freedoms. Combat To allow combat on your land, open the ABOUT LAND window (World > About Land), click on the OPTIONS tab, and de-select Safe (no damage). Whenever you enter a parcel where combat is permitted, a heart indicator appears in your navigation bar, along with a percent meter indicating your current health: Tip: If you do not see the combat indicators, right-click on your navigation bar and select Show parcel properties. Blocking teleport access to your land If you do not want to allow other Residents to enter your land by teleporting, you have several options for diverting or blocking such attempts. Private Region owners As the owner of a Private Region, you may set up a telehub to collect all incoming teleports to your region. For more information about setting up a telehub, see Telehubs and direct teleport.To block all teleports to your estate (consisting of one or more Private Regions), you can disallow public access: Choose World > Region/Estate. Click the Estate tab. Choose the Allow only residents and groups listed below radio button. If you disallow public access, only the Residents on your Always allowed and Groups always allowed lists are allowed to teleport to your estate. Land parcel owners You may also control teleport access at the parcel level by changing your parcel's Teleport Routing settings: Stand on your parcel and choose World > About Land. Click the OPTIONS tab on the ABOUT LAND window. Choose an option from the Teleport Routing dropdown menu: Blocked prevents any attempt to teleport to your parcel. Any Resident who tries to teleport onto your land is diverted to the nearest available parcel instead. Landing Point diverts any incoming Resident to a specified landing point on your parcel. Setting a landing point Stand on the location on your parcel where you want to make a landing point and choose World > About Land. Click the OPTIONS tab on the ABOUT LAND window. Select Landing Point from the dropdown menu under Teleport Routing. Press the Set button. Note: If you are the owner of a Region, you always teleport to the center of that Region rather than to a telehub or landing point. Problems accessing land There are several reasons you may experience trouble accessing land owned by yourself or others: If there is a rolling restart going on, the region your land is in may be temporarily offline. Check the status blog. The region you're trying to enter may be full. Take a look at the region on the World Map to see how many green dots are on it. Check the ABOUT LAND window's OPTIONS tab to see if Teleport Routing has been set to Blocked. If so, you might be able to get around this by teleporting into a neighboring parcel and walking or flying in. Your account may be delinquent. Check by viewing your Account Summary in your Dashboard (shown by clicking Account on the left). It is possible that the estate owner has changed the access permissions or that the region has been taken offline due to issues with the owner's account. Contact the estate owner to find out what's going on. Your maturity settings may not accord with the region's maturity rating. For more information, seeMaturity ratings. If other avatars are having trouble accessing your land: In the ACCESS tab of the ABOUT LAND window, make sure either Anyone can visit or Allow group [group name] with no restrictions are enabled, or that individual names are added to the Always allowed list. If you choose to limit access to a certain group, make sure your friends are in the group! If you want your friends to be able to teleport onto your land, make sure that Teleport Routing is enabled in the OPTIONS tab of the ABOUT LAND window. If your land is in a Private Region, verify that the region either has a Telehub set up or has Allow Direct Teleport enabled in the Estate tab of the Region/Estate window. Residents who cannot enter your land should check their maturity settings in the Preferences window. For more information, see Maturity ratings. The About Land window Landowners can select and display a variety of online media content including web pages, movies, images, text documents and audio. Currently, the displayed media is entirely non-interactive, meaning you cannot click web links, use scroll bars, or press buttons on web pages displayed on parcels. The MEDIA tab of the About Land window contains many options for displaying media on your land in Second Life. To access the About Land window for a parcel of land, right-click the ground and select About Land. You must own the parcel, or have sufficient group abilities on a group-owned parcel to modify the land's media settings. Type - This dropdown menu allows you to override the media you would like to play on your land. Use this option if the media type is set incorrectly or set to No Content. The text to the right of this dropdown box displays the media's MIME type. Home Page - Address of the media you would like to show on your parcel. For example,http://secondlife.com is the URL for Second Life's Knowledge Base. Set the Media URL by pressing the Set button and entering the new URL into the SET MEDIA URL window. Description: Enter a description of your Media URL. Replace Texture - Objects using this texture show your movie or web page after you click the play arrow. To change the texture, click the box containing it. Size - Allows you to define the size of the displayed media, in pixels. This option is not available for video media. Control other features in the SOUND tab: Sound: Restrict gesture and object sounds to this parcel - Enabling this means an avatar needs to be on this parcel to hear gesture and object sounds originating from within it. This is useful if you have environmental ambience like birdsong and don't want to disturb the neighbors, or if you have an Adult-rated establishment and prefer that passerby don't hear sexually explicit noises. As cautioned above, maturity ratings take precedence. Avatar Sounds - By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played by No one: Clear both the Everyone and Group checkboxes. Group members only: Clear the Everyone checkbox, leaving Group selected. Voice Enable Voice - This is turned on by default and means people on this parcel can use voice chat to communicate. However, if voice is disabled at the estate level (in World > Region/Estate then clickEstate tab), this and Restrict Voice to this parcel will be grayed out. Restrict Voice to this parcel - Similar to Restrict gesture and object sounds to this parcel, enabling this prevents voice chat from being heard by avatars unless they are on this parcel. Good if you want to have a spatial voice chat in the open yet maintain some privacy. The Tools window There are two media-related options available in the General tab of the Tools window, accessed by right-clicking an object and selecting edit. Select an option from the dropdown menu next to Click to: Play: When the object is clicked, it acts as a play/pause button for the parcel's media stream. The same effect can be achieved by pressing the Play button in the lower-right corner of your Viewer. Open: When the object is clicked, your browser of choice (the Viewer's media browser or an external web browser, depending on your Preferences; see below) attempts to open the parcel media URL. Note: This option will not work on a movie media type, which alwaysfunctions as Play parcel media if the media is not already playing on your Second Life viewer. The Preferences window The Setup tab of the PREFERNCES window (Me > Preferences) allows you to choose your default media browser for Second Life: Use my browser (IE, Firefox, Safari): If you select this option, all web hyperlinks in Second Life open in your computer's default web browser (Firefox, Safari, Internet Explorer). Use built-in browser: If you select this option, web hyperlinks in Second Life open inside Second Life's media browser. Use this option to view web content without switching away from the Second Life Viewer. Enable plugins: Check to enable the built-in web browser to run plugins such as Flash. Accept coolies: Cookies are bits of info stored by websties, used for a number of purposes, including personalizing content. If you have privacy concerns, reject cookies by unchecking this option. Enable Javascript: Check to enable the built-in web brower to run Javascript on web pages. The Sound & Media tab includes a checkbox to Allow media to auto-play. If you check this box, media automatically plays when you enter a parcel with a media URL and media texture set. Otherwise, you have to play media manually. The Media Browser window The media browser is a specialized Mozilla web browser you can use inside Second Life. It does many of the same things a normal web browser can do; type in a URL and press Go to navigate to a new web page. The < and > buttons help you navigate between previously-visited pages, and the Reload button refreshes your currently viewed media. The media browser also has a few buttons that are specific to Second Life: Open in My Web Browser: Pressing this button opens the current media browser URL in your computer's default web browser (Firefox, Internet Explorer, Safari). You may wish to use this option if web content is not displaying properly inside Second Life.

Creating a group Prerequisites Process Opening the group profile Inviting others to your group Working with group notices Sending a group notice Opting out of group notices Viewing group notice archive Controlling group visibility Removing a group from Second Life search Revealing members' roles Managing roles and abilities Creating new roles Managing abilities Group moderation Moderating text chat Moderating voice chat Group dividends and liabilities Leaving a group Ejecting members from a group Disbanding groups This article explains how to create and manage groups and focuses on tasks that group owners, officers, and moderators would typically perform. Before reading this article, be sure to read Joining and participating in groups for a general introduction to groups. Creating a group Prerequisites Anyone can create a group in Second Life, but remember: It costs Linden dollars to create a group, determined by the founder's membership type: Basic, Plus, and Premium members: L$100 Premium Plus members: L$10 Any group that has less than two members for 48 hours is automatically disbanded. When you create a group, you automatically become the group's owner. That is, you will be assigned the Owners role. The Resident who initially created a group is also sometimes referred to as its Founder, and the founder's name will always be visible on a Group's information page, even if they leave the group in the future. Note Coded systems within Second Life treat all members with the Owners role the same, meaning that any Owner may change settings within the group, eject members, etc. However, Linden Lab may choose to give certain administrative privileges related to special requests solely to a group's Founder, as the Founder is the only permanent and visible owner that is always associated with a group. Group creation process To create a group: Choose Communicate > Groups or right-click on your avatar and choose My Groups. Click the + button then choose New Group... Enter the name of the group. The name must be at least four and less than 36 characters long. Every group name must be unique in Second Life; you won't be allowed to create a group that has the same name as an existing group. Please see the list of standard ASCII symbols for available characters (eg. a-z, 0-9, and punctuation like ~@#%*) Optionally, create a group insignia (image) by clicking on the image thumbnail and then choosing a texture from your inventory. Optionally, write a brief description of the group. To make the group open (anyone can join without an invitation) select Anyone can join. If you don't select this, then only those invited will be able to join. If you want the group to have a cost to join, select Cost to join and choose a number of L$. Select the group's maturity rating. Click Create Group and confirm your choice when prompted. After you create a group, one of the first things you will want to do is to set up roles and abilities. See Creating new roles for more information. Important Once you create a group, you cannot change its name. So be certain of the name you choose, since you won't be able to rename it! Opening the group profile To view the profile of a group and modify it (if you have the required abilities): Choose Communicate > Groups or right-click on your avatar and choose My Groups. The People window opens to the Groups tab. Select the desired group. Mouse over the group name and click the View profile button. The group profile window opens. The group profile window has four sections, described in the following table. Section Settings you can view and edit What you can do (if you have required ability) General Group description Member list Whether group is open or closed Cost to join Group maturity rating Whether group is shown in search results Change your role Roles List of members, their roles, and abilities List of roles and associated abilities List of abilities and which roles have each ability Invite new members Notices View notice archive and open attachments Send notices Land/Assets View land holdings Change your land contribution Inviting others to your group To invite someone to a group to which you belong: Right-click their avatar and choose Invite to Group. The Groups window opens, displaying all the groups to which you have permission to invite people. Select the desired group Click OK. The person immediately sees a group invitation. You can also invite multiple people at one time. See Inviting someone to join a group for more information. Note Your group must have at least two members within 48 hours or else it will be automatically disbanded! Working with group notices Group notices are text messages that group members can send to everyone in a group. All members see the notice immediately if they are inworld; otherwise, they see it when they next log in. All members also get an email with the notice text. Group notices can also have attached objects. Sending a group notice If you have the Send Notices ability, you can send group notices to all the members of a group. To send a group notice: Open the group profile. Click Notices to display the Notices section. Click + New Notice. Enter the subject and message text for the notice. The combined length of a subject and notice must be 510 characters or less. Additional characters may be truncated from the end of the final notice. Optional: To attach an object to the notice, click the Inventory button and drag it to the dark grey box. You must have copy and transfer permissions on the object. Click Send. Important You cannot delete a group notice once you have sent it. Opting out of group notices To stop receiving notices from a group: Open the group profile. In the General section, deselect Receive group notices. You will no longer receive group notices nor get the associated emails. Viewing group notice archive To view the group notice archive: Open the group profile. Click Notices to display the Notices section. You will see a list of all the group notices sent in the last 14 days, up to a maximum of 200 per day. Click on a notice to see its text; if there is an attached object, click Open Attachment to take a copy of it into your inventory. Controlling group visibility Note To change these aspects of a group, you need to be the group's owner or have the appropriate abilities in the Roles and Group Identity categories. Removing a group from Second Life search By default a group will appear in Second Life search results. To remove it from search results: Open the group profile. In the General section deselect Show In Search to remove the group from Second Life search. Click Save. Revealing members' roles A group's public profile always shows the group owner. By default, it also shows members that have the Officers role and any other roles for which you have selected to reveal members. Group members will generally always be able to see the list of members and their roles. For performance reasons, some very large groups may not load a full membership list for anyone but owners, officers, or those with specific moderator powers. To reveal members of a given role in a groups' public profile: Open the group profile. Click Roles to display the Roles section. Click the Roles tab. Select the desired Role Name from the list. Select Reveal members to show members with the selected role in the group profile. Deselect Reveal members to not show members with the role in the group profile. Click Save. Managing roles and abilities Roles determine the abilities group members have and thus what they can do in a group. Additionally, each group role has a corresponding title. Each group can have up to ten roles, including the default roles owner, officer, and everyone. For a basic introduction to roles, titles and abilities, see Joining and participating in groups. Creating new roles To create a new role, you must have the Create new Roles ability. To create a new group role: Open the group profile. Click Roles to display the Roles section. Click the Roles tab Click New Role. Enter: • Role Name for the new role. • Role Title for the role. If you have this role in your active group, the title appears inworld above your avatar name. • Description of the role. Select abilities for the new role under Allowed Abilities. Note Group members with the ability to create new roles can only assign abilities they have within their own active role. Managing abilities Abilities define a role's level of control over group matters such as land, Linden dollars, membership, titles, and so on. To see a complete list of group abilities and their descriptions: Open the group profile. Click Roles to display the Roles section. Click the Abilities tab. You will see a list of all abilities. Click on an ability to see a description and a list of roles in the group that have that ability. Note When Create Objects is set only to Group in the About Land Options tab, it is necessary to wear the group title from the same group the land is set or deeded to in order to rez objects. Group moderation The Moderate Group Chat ability gives you special capabilities over a group's text and voice conversations. A person in a role with this ability is called a moderator. By default, a group's owner and officers have this ability; the ability may also be granted to other members as desired. The moderator can selectively mute the voice and disable text chat from participants in a group chat session. The moderator: Sees special controls for these actions in the Group chat window. Is labelled as a Moderator in the list of participants. Moderation abilities are only available in group chat sessions, not local chat nor any other kind of conversation. Moderating text chat In a group IM session, regardless of whether or not a voice call is in progress, a moderator can disable text chat for individual participants. To do this, if you are a moderator, click on the person's name in the list of participants and deselect Allow text chat for that person. To re-enable text chat, conversely, select Allow text chat. When a moderator disable text chat for someone, that person will not be able to type anything into the text chat field for that group IM session. Moderating voice chat A moderator can mute voice chat for individual speakers in a group voice call. To do this, if you are a moderator, click the speaker's name in the list of participants and deselect Allow voice chat. Others in the group chat session will no longer hear that person and their voice dot changes into a "disabled" symbol. A moderator's action overrides everyone else's personal mute settings for that person. For example, even if a third participant did not choose to mute that particular person, he won't hear that person once the moderator disallows the person's voice. Default voice chat setting The moderator can set the whether new participants in a group voice call have voice enabled or not using the dropdown list at the top Group Call window. Initially the setting is Voices on by default: as new participants join the call, they can speak. Also, everyone's voice who has been disabled will be allowed to speak again, though their voices may be selectively disabled subsequently by the moderator. If a moderator sets the default to Voices off by default, then everyone's voices in the call are disabled all at once, and voices will be disabled for all new participants as they join the voice conversation too! This is useful since certain speakers can then be allowed to use voice chat and "have the floor" of the conversation. Even as other participants join the session late with their microphones open, they will not be able to disturb the conversation. At any time, a moderator can switch between Voices on by default or Voices off by default. Important If the moderator quits the group call, but keeps the setting Voices off by default, it will remain that way until every participant leaves and the session is completely closed. Therefore, the moderator should generally set the session back to Voices on by default before leaving the session. Group dividends and liabilities A group may receive income, for example if it sells an object deeded to the group or rents out group-owned land. Such income is referred to as a group dividend. Group dividends are distributed equally among all group members who have the Pay group liabilities and receive group dividends ability associated with their role. Likewise, all group liabilities are also spread evenly among group members with this ability. If no one else in the group has this ability, then group liabilities and dividends are paid to the group's owner. If there are no enabled accounts in the group that have the Pay group liabilities and receive group dividends ability, then liabilities and dividends are spread evenly between group members. The following video tutorial explains group liabilities. Leaving a group To leave a group: Go to Communicate > Groups or right-click on your avatar and choose My Groups. Right-click on the group's name and select Leave. You will be prompted to confirm the action. Click OK to confirm that you want to leave the group. Leaving a group: Removes any land contribution you have given a group (to pay for group-owned land). Removes your ability to edit, change, or sell land held by the group. Makes you ineligible for any pending group dividends. After you've left a group, no trace remains on the group's membership list. Group notices that mention your name are not edited automatically, and continue to exist for the usual timespan. Note If you're the last owner of a group, you are not allowed to leave it without appointing another person to the role of group owner first. Ejecting members from a group If you have a role with the Eject Members from this Group ability, then you can remove people from a group. Exception: you can't remove a group owner. To eject someone from a group: Open the group profile. Click Roles to display the Roles section. Click the MEMBERS tab Select the group member you want to remove. Click Eject. ⚠️ Warning: If you make someone an owner of a group, you won't be able to kick them out of it later. Be careful to whom you assign that role. Disbanding groups While there's no explicit mechanism for simply deleting a group while it has members, you can disband a group in which you are an owner by ejecting all the other members and making sure nobody new can join the group. After 48 hours with a membership of one or zero, a group is disbanded automatically. If your group has not disbanded after 7 days despite there being only one member/owner in the group, please contact our customer support team for assistance with disbanding your group. Note Once you disband a group, you cannot recreate it. You can create a new group, but the new group cannot use the exact same name as the dissolved group.

Error messages Waiting for region handshake Your account is not accessible until (date/time) Second Life cannot be accessed from this computer. DNS could not resolve the host name Possible causes Linden Lab may have temporarily restricted all logins Wrong password Account disabled due to delinquency Account on hold due to disciplinary action The system is logging you out Connection issues while using a VPN What to do Change your login location In other languages: Deutsch Español Français Italiano 日本語 Português Русский Türkçe This article helps you identify your problem and choose an appropriate solution. Before you start troubleshooting: First check Second Life grid status to make sure there are currently no known issues that prevent login. Error messages If you can't log in to Second Life, the error message may indicate the source of the issue. Waiting for region handshake The "Waiting for Region Handshake" message occurs when the Second Life Viewer does not receive an acknowledgement from the server. The usual cause of this error is a firewall blocking UDP packets. You may need to reconfigure your firewall to resolve this problem. For information on how to configure firewalls, see: Using Second Life with a firewall. Your account is not accessible until (date/time) If the error states that you are already logging in (or out), then Second Life is still attempting to log out your avatar. Close Second Life, wait five minutes, then attempt to log in again. If you see this error message: Login failed; Your account is not accessible until (date/time) — this usually means that your Second Life account has been administratively blocked. Short-term blocks (less than an hour) may be the result of inappropriate behavior inworld. Longer blocks are typically the result of abuse. You will be unable to use Second Life until the indicated time; if that is more than an hour away, you will receive an email from the abuse team on the matter. Be sure to check your spam filters. Linden Lab is unable to remove administrative blocks for abuse. Second Life cannot be accessed from this computer This messages generally indicates you have been blocked from the Second Life servers by Linden Lab as the result of: Documented cases of fraud Use of Second Life by a minor Exceptionally flagrant abuse activity Note that someone else in your household may be responsible for this activity, not necessarily with your account. If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location. DNS could not resolve the host name This error may also appear as: Host http not found Login failed. Unable to connect to a simulator. These messages indicate that your computer has a general networking issue with the domain name service (DNS) that translates numerical IP addresses into human-readable ones, or that the domain name service (DNS) you're using cannot locate Second Life's servers. Confirm that you can reach internet sites such as secondlife.com, Google, or others. If you have difficulty connecting to other websites, you may be experiencing an internet outage. Consider contacting your internet provider for assistance. You can check the Status Blog for Second Life for information about potential outages, too. Sometimes, restarting your computer and your router will resolve this issue. If not, contact your internet service provider. From time to time, internet service providers have issues with their DNS services failing to update to a new route to Second Life's servers. When that happens, changing your computer's settings to use an alternative DNS provider can help get around the connection problem. You may wish to try using a public DNS provider like Cloudflare's 1.1.1.1 DNS service or Google DNS to see if that will resolve the issue. See Google's documentation on Using Google Public DNS for more information. Possible causes Linden Lab may have temporarily restricted all logins Linden Lab occasionally restricts access to Second Life when its servers experience severe technical difficulties or require major maintenance. These outages affect all Residents and are not limited to your computer or account. Check the status of the Second Life at http://status.secondlifegrid.net. This page lists any known issues. Wrong password Incorrect passwords are a common cause of login failure. Passwords are case-sensitive, so remember to check Caps Lock if you know you entered your password correctly. If you've forgotten your user name or password, follow the instructions in Account credentials to retrieve it. Account disabled due to delinquency If you do not pay your tier or private Region fees in a timely fashion, your account and your alternate accounts may be disabled for delinquency. For more information, see Delinquency Policy. Account on hold due to disciplinary action If we find that a Resident has broken our Terms of Service, Community Standards, or other policies, we may place that Resident's account on hold as a disciplinary measure. When we place an account on hold in this way, we send an email to the account holder at the address registered to that account. Important: Make sure you add "secondlife.com" and "lindenlab.com" to your email client's trusted senders list to prevent our messages from getting marked as spam or junk mail. The system is logging you out Your previous session must be logged out before you can get back into Second Life. Sometimes, usually after a recent logout or crash, Second Life mistakenly thinks you are still logged in. If you receive a login failure message stating that "The system is logging you out...," try waiting a few minutes before logging in again. If you continue to receive this message, you may be a victim of "stuck presence," which can be fixed by restarting the region in which your avatar is stuck. Residents with Premium, Premium Plus, or Concierge level accounts may request a region restart via live chat, ticket submission, or phone support. Residents with a Plus membership can request assistance via a Support ticket. Basic accounts do not have access to avatar-level support at this time. Connection issues while using a VPN VPNs (virtual private networks) can be very useful for Residents for a number of reasons, including general Internet privacy, navigating regional connection issues, or accessing Second Life from a location or institution which doesn't generally support connections to services like Second Life. However, VPNs do have some limitations and drawbacks that can affect connections to Second Life. In some instances, VPN traffic to Second Life's servers may be limited or restricted based on the activity of other users, or for other security and network reasons. Some VPNs also limit or shape network traffic in ways that aren't optimized for Second Life usage. If you use a VPN and experience connection issues only while connected to it, please contact your VPN provider for assistance. What to do If you're not sure why you can't log in, try these things: Double-check your username and password. If you continue to receive an error message, try logging into the Second Life website. If you are unable to log into the website, the problem is likely to be your username or password. Follow the Forgot your login information? instructions on the website to reset your password. Change your login location to a different region. See below for instructions on how to do this. Restart your computer, modem, and router. When restarting, make sure to leave everything powered off for at least ten seconds before restarting. This step can often fix routing issues and other connection-related problems. If you use a VPN, try disconnecting from the VPN. If your connection issue resolves when your VPN is disconnected, contact your VPN provider for assistance -- you may need to update your settings or service in order to continue using a VPN with Second Life. If you are still unable to log in, premium and Concierge Residents may contact customer support via live chat, support cases (tickets), or telephone. Basic customers may file a support case. See How to contact customer support for more information. Change your login location A starting location field appears on the login screen; you may choose to log in at your last location, your home, or you may enter the name of any Region in order to attempt to log into that Region directly. (Optional): Set these preferences in order to enable your favorite locations in the dropdown on the login screen: Start Second Life. At the login screen, go to Me > Preferences. Click the General tab. Check the box marked Show favorite locations on login screen. Click OK.

Buying and selling Linden dollars Inworld On the LindeX Market buy and sell Limit Buys and Limit Sales How to get Linden dollars without buying them Earning Linden dollars The premium account stipend Common LindeX issues I bought Linden dollars (L$) but my balance hasn't updated I was not charged what expected when I bought Linden dollars (L$) I can't buy anything on the LindeX because of billing and trading limits I can't tell how many Linden dollars I have; it just says "Loading" Is it possible to view transactions older than 30 days? I don't have an option to use the Best Rate Buy or Sell on the LindeX. See also In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe Buying and selling Linden dollar The unit of trade in Second Life is called the Linden dollar or L$. You can purchase Linden dollars both inworld and online on the LindeX. Linden dollars are used to buy and sell content in Second Life, to purchase land, to tip or pay other Residents for services, and many other things. Some Residents earn enough Linden dollars inside Second Life that they choose to convert their L$ into a US dollar (USD) credit on their Tilia account by selling their Linden dollars on the LindeX. They can then use their USD account credit to pay for Second Life services like subscriptions or land fees, or they can choose to send those US dollars to their real life accounts via something called a process credit request. For more information on how to use a USD Tilia account credit to pay fees or to request it be sent to a PayPal or Skrill account, please see Account balance. Important: You must have payment method on file and have accepted Second Life's Terms of Service (when logging into Second Life) in order to purchase Linden dollars. Register a payment method. Inworld To buy Linden dollars in the Second Life Viewer, click the BUY L$ button next to your current Linden dollar balance. In the BUY L$ window, simply enter the number of Linden dollars you want to buy and click Buy Now. Buying Linden dollars inworld yields the same value as a market buy on the Second Life website. On the LindeX The LindeX is the official virtual exchange of Second Life run by Linden Lab where you can: Buy Linden dollars for the current market rate. Make limit buy offers at a requested exchange rate (or better). Sell Linden dollars. For a list of accepted payment methods and currencies, see Billing. All LindeX transactions are subject to transaction fees. To sell Linden dollars on the LindeX, you must have a payment method (such as PayPal or Visa) on your account. Market buy and sell Market buys and sells are the quickest and easiest ways to purchase or sell Linden dollars on the Second Life website. LindeX automatically matches your order with the best exchange rate. The quoted exchange rate includes transaction fees. To set up a market buy: Go to https://secondlife.com/my/lindex/buy.php. Enter either the quantity of Linden Dollars (L$) you wish to buy or the quantity of US Dollars (US$) you wish to spend. Click Place Order. Enter your Second Life password when prompted. To set up a market sell: Go to https://secondlife.com/my/lindex/sell.php. Enter the Quantity of L$ you wish to sell. Click the Sell button. Note: Unlike market buys, market sells do not necessarily complete instantly. Sell orders complete once the L$ are purchased by other Residents, so it may take a short while for a market sell to complete depending on how many Residents are buying L$ at that time. Limit Buy (Best Rate Buy) and Limit Sell Limit Buys (Best Rate Buy) and sells allow you to specify the amount of Linden dollars and the exchange rate you are willing to accept. LindeX automatically matches up buy and sell offers as they come in. If you are buying, you will be charged immediately for the purchase. The order may be cancelled by going to LindeX Order History. If the order is canceled, the funds will be returned to your Second Life account's US Dollar balance. To set up a Limit Buy: Go to https://secondlife.com/my/lindex/buy.php Under Best Rate Buy, enter the Quantity of L$ you wish to purchase. Next to Exchange Rate in L$ / US$1.00, enter the minimum exchange rate you will accept. Click Place Order. Enter your Second Life password when prompted. To set up a limit sell: Go to https://secondlife.com/my/lindex/sell.php Under Offer to Sell Linden Dollars (Limit Sell), enter the Quantity of L$ you wish to sell. Next to Exchange Rate in L$ / US$1.00, enter the maximum exchange rate you will accept. Click Offer to Sell. If you change your mind about how many Linden dollars you wish to buy or sell, or the rate you are willing to accept, you can cancel an offer in progress on the LindeX: Transaction History page. When a limit buy is canceled, the funds used to set up the order are returned to your Tilia account balance as a USD credit, which can be used immediately for a new order if you wish. When a limit sell is canceled, the Linden Dollars are returned to your avatar's L$ balance. If you have any questions about canceling a limit buy or limit sale, please contact our Support team for assistance. 💡 LindeX transactions are between Residents, which means someone has to be willing to buy or sell L$ at the price you want in order for your order to complete. Because LindeX exchange rates fluctuate, you may have to wait for some time before your Limit Buy (Best Rate Buy) or sell completes at your desired rate. If you set your minimum exchange rate too high, your transaction may be delayed indefinitely because there are no buyers or sellers willing to pay that price. To complete your transaction more quickly, you can adjust your rate settings by canceling your order and making a new one. ⚠️ There may be some scenarios where, for regulatory purposes, we will be required to collect identification information from you prior to completion of a Linden Dollar Sale. Please see our Tilia FAQ for more information about Tilia's relationship with Second Life. How to get Linden dollars without buying them Earning Linden dollars You can earn Linden dollars by selling goods or offering services to other Residents. If you're interested in becoming a merchant, read about Selling in the Marketplace. Check out the Guide to Jobs in Second Life for a tour through some of the jobs our Residents have come up with. The premium account stipend Premium members get a weekly stipend of Linden dollars. Upgrade your account from basic to premium to begin collecting your stipend. See Premium membership for more information. Common LindeX issues I bought Linden dollars but my balance hasn't updated If you bought Linden dollars (L$) through the LindeX as an Instant (Market) buy, they should show up fairly quickly. In certain instances, it can take up to 25 minutes for Linden dollars to arrive after purchase. If they haven't arrived within 25 minutes, please check the Second Life Blog to see if we're already aware of the problem and working to fix it. Chances are good that if it's something that affects a large number of Residents, we're already on it. If it looks like a problem that only affects you, then please contact our Support team for assistance. ❓ Is it possible that you made a Best Rate (Limit) Buy instead of a Market Buy? Limit Buys can take significantly longer to complete because they have to find Linden Dollars available at the rate you've specified. If you selected a rate that doesn't match available Linden dollar sale offers, your order will remain open and unfilled until someone sells L$ at the price you've selected. I was not charged what I expected when I bought Linden dollars The rates quoted on the LindeX are approximate estimates, and not a guarantee of an exact transaction amount. When a market order is placed, the order is filled with the lowest-priced L$ available at the time the order is placed. The market is very active, so an order seen as available might be gone by the time you place a new order. If you'd like to purchase L$ at a specific price, consider placing a limit order. I can't buy anything on the LindeX because of billing and trading limits See Billing and Trading Limits to check your limits and ensure that your difficulties are actually related to your billing and trading limits. Your level will be highlighted if you're logged in. If this does appear to be the difficulty, you may request a review of your account to increase your limits by submitting a support case: Under Issue Type select Billing. Under Billing, select LindeX Limits Review. Fill out the remaining fields as instructed, then click Submit. We'll review your request and get back to you within five business days. I can't tell how many Linden dollars I have; it just says "Loading" Don't panic! If you just logged in and your L$ amount, shown in the upper-right corner of the screen, says "Loading", it just means your L$ balance hasn't been loaded yet and will eventually appear. Sometimes, this is due to server issues, when we're experiencing heavy load and the data can't be retrieved quickly. Remember, while you wait inworld, you can also check your Linden Dollar balance on the Your Account section of the website. Tips If you have waited five full minutes and your L$ balance still reads as "Loading", you can try the following tricks to try to force your balance to appear: Teleport to another Region. Log out of Second Life, and then log back in, preferably in a different Region. Giving the viewer a second chance to load your information often resolves the problem. Ask a friend to pay you L$1. If you're really nice, give it back afterward! Try bulk uploading a single image, sound, or animation. Make sure only to try to upload one item! Each attempt costs you L$10. Obviously we don't expect you to spend large sums of Linden dollars in order to find out how many you have; if your problem persists, you should file a help ticket via our Support Portal. Is it possible to view transactions older than 30 days? Second Life Residents with a Basic or Plus membership may only view transactions up to 30 days old. However, Premium and Premium Plus members can view transactions up to 90 days old. You can also download all currently viewable transactions as an Excel spreadsheet for later reference. To download your transaction history: Go to https://secondlife.com/account/transactions.php In the Date Range field, choose choose a range that starts at the earliest possible date Click the View button View your transactions or download them in CSV, XML, or XLS format. I have sold Linden dollars. How do I transfer my money out of Second Life? You may choose to credit your US dollar balance via PayPal or Skrill. To process a credit transfer, go to Process Credit. For more information about your options and limitations, see Account Balance and the Tilia FAQ. I don't have an option to use the Best Rate Buy on the LindeX. There are two modes to use the LindeX at secondlife.com: Basic and Advanced. Basic mode shows simple LindeX market data, and Advanced shows all available LindeX market data, including available rates. To view advanced LindeX market data and be able to use the Best Rate option to buy Linden dollars, edit your L$ Exchange Settings to enable Advanced mode. Login at secondlife.com to visit your Account Dashboard On the left, under Linden Exchange, click Manage Click L$ Exchange Settings Select the radial dot next to Advanced (displays all market information) Click Submit The Best Rate Buy (Limit Buy) option will now appear on the Buy L$ page. See also LindeX™ Exchange: Billing and Trading Limits

Introduction Features Themes Bellisseria First-generation themes Getting your Linden Home Prerequisites Checking if you have enough land allowance available Signing up Troubleshooting Finding your Linden Home Abandoning or changing your Linden Home Enjoying your Linden Home What you can do Covenant and restrictions Etiquette House controllers House control panels Content creation packs Textures Privacy Getting help Requesting terraforming of adjoining land Bellisseria Fairgrounds In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe Introduction Linden Homes are ready-to-move-in homes in themed communities that are available only to Premium and Premium Plus account members. Premium and Premium Plus members can get a free Linden Home, in addition to the other benefits of premium membership. For more information, see Premium membership. Note Linden Homes are limited in quantity, and only one Linden Home may be held by a Resident at a time. Features Linden Homes contain one or more of the following features, depending on the type of home: Touch entry - Left-click the front door to enter and exit your home. Touch lighting - Click the lights to toggle them on and off. Working fireplace - Click the fireplace to toggle a fire on and off. You'll also get a control panel that enables you to manage your home accessories and to change the textures used in your home. For more information, see Using the control panel. Themes ✏️ Note: For detailed photos of our Linden Home offerings and more information about the new Linden Home continent of Bellisseria, visit our New Linden Homes 2019 page on the Official Second Life wiki. Bellisseria The second generation of Linden Homes -- the New Linden Homes -- started to become available in 2019. They occupy a large continent named Bellisseria with close to 1500 regions of residential land and navigable waterways, a network of roads, and community areas, with more being created all the time. These new homes may be located in the mountains or along the shore or in a rolling landscape of low hills and river valleys. Unlike the first generation of Linden Homes, which offered themed areas on separate Regions, the Bellisserian homes blend themes across the entire continent. Depending on the theme you choose to live in, your home’s parcel may be either 1024m2 or 512m2. Your house might overlook houseboats along the ocean or might be inland in a traditional suburban neighborhood. Wherever you live, you will be within range of recreational and shopping areas and will be able to travel around the continent by car or boat if you wish. If you'd like to learn more about the Bellisserian community and available options, tutorials, and more, visit the BelliHub region to get a close-up look at all of the current Linden Home themes and models. Traditional homes Traditional suburban homes are arranged along tree-lined streets on 1024m2 parcels. The homes are one and two-story buildings with shingle roofs, and in most models, a porch or patio area. A typical home has a two or more large rooms on the main floor and may have one or two upstairs. As described in a later section of this guide, you may use the House Controller on your parcel to choose among the styles pictured here, and you may use the house controller to change colors and details both inside and on the outside of the house. A traditional home is set back from the sidewalk and may have a hedge, a wall, or a low fence to set it apart from its neighbors. You may add to the planting or other landscaping elements on the parcel . Traditional homes are all within a convenient distance from communal park areas where you can join your friends for picnics, sports, or family activities. Some communal areas offer a dining or dance area, or a pool where you can relax. Houseboats With a houseboat home, you can enjoy life in coves and inlets around the perimeter of the continent or the large nearby island, or along rivers or around the large bay in the center of the continent. You cannot travel on a houseboat, but each houseboat parcel has room for you to moor your own sailboat or other watercraft. All water areas around the New Linden Homes continent are navigable and public. The houseboat models have large rooms with a high ceiling and skylights, plus a deck area outside for you to relax or entertain on. Most houseboats are on 16 m x 64 m water parcels. Some are on square 32 m x 32 m parcels. Therefore, all have an area of 1024m2. All are accessible by open water. You may also walk easily from one place to another, along wooden docks that divide the parcels, or along sandbars and spits from the mainland. Houseboats are all within convenient reach of community areas and cultural venues (lighthouses, beaches, and community buildings where you may gather with friends). Campers Experience the country life while you sit back and relax in your own Linden Homes camping trailer. Spacious trailers -- 8 different models in all -- are all set on 512m2 parcels in beautiful wooded regions. Depending on the model you choose, your home can be a sleek, aerodynamically designed trailer, or one that looks more like a Roma caravan, or one of several other designs. Victorian Homes Be prepared for late 19th century living when you choose a spacious Victorian-themed home. All homes in this theme are on 32 x 32m parcels and sited in the sort of small community that would have been new 150 years ago -- complete with cobblestone streets and wrought iron street lamps. By using your House Controller, you may select any of four models, featuring signature Victorian features like turrets, expansive porches, and elegant bay windows. Log Homes The log homes are your opportunity to enjoy comfortable country living. Nestled in forested hills and valleys, these upscale log homes bring you close to nature and still let you enjoy the clean, modern lines of a house that you can live in year-round. Four styles each offer high ceilings and both upstairs and downstairs rooms. Other amenities include balconies, large windows, and a porch. Stilt Homes The stilt homes offer upscale living along the coasts of Bellisseria. Homes are raised on stilts, well above sea level, in the style of many shoreline homes in the Southeastern USA. Some homes are placed along or very near to the beach. Others are over water, attached to wooden piers. Others still are freestanding over water, only accessible by boat. Enjoy the luxury of home on a full-sized 1024m2 parcel and access to nearby shared public recreation areas. You may choose any one of the four one- or two-story styles from your house controller, regardless of where your stilt home parcel lies. Each has a large deck, where you can enjoy an evening meal or watch the waves. Chalets Chalet theme homes are modeled after stylized European alpine wood-timbered houses (fachwerkhaus), of a type that you might expect to find in mountains of Germany, Austria, Switzerland, Slovenia, Croatia, or northern Italy. These are not rustic buildings, but contemporary homes ready for 21st century living. There are four basic models, named Reizend, Edelweiss, Matterhorn, and Alpenrose. Each is also available in an open-plan version that looks the same as one of the basic models but has fewer interior walls, so that you can add your own walls to create a customized floor plan. The open plan versions are named Ravensburg, Eikelen, Moritzburg, and Albus. Fantasy Homes The Fantasy theme is designed to appeal to residents with a flair for the magical and mystic side of Second Life. Homes are situated on an isolated subcontinent, accessible only by teleportation or through the misty seaway from the coast at Rigamarole. There, you can wander among fanciful giant mushrooms and glowing crystals or take a silent ride on a huge moth. Streets and regional parks are full of bioluminescent trees that come alive after dark with a fairy-like glow, as do the streets, the rocks, and even the roof of your home. You can imagine yourself in a world populated by faeries, wizards, and mythical creatures, a place where anything is possible, including life in a mystical treehouse. There are six basic models, named Amberbrooke, Fairybrooke, Mistbrooke, Pixiebrooke, Rosebrooke, and Stonebrooke. Each will also be available in an open-plan version that looks the same as one of the basic models but has fewer interior walls, so that you can add your own walls to create a customized floor plan. The open plan versions are named Angelspell, Fairyspell, Pixiespell, Moonspell, Ragespell, and Steepspell. Newbrooke Homes The Newbrooke theme neighborhoods recall one of the most popular themes in the original Linden Homes regions, the Meadowbrook homes. There are eight house models, each designed with sleek, modern lines and plenty of windows. These are homes for today's suburban lifestyle. As a homeowner, you can customize the exterior of any home by choosing wood, stucco, or metal siding and you can select among preset colors to tint the siding, trim, and brickwork. Four of the models (Aldridge, Bradbury, Coniston, and Heaton) are designed to fit on 1024m2 parcels. You may choose any of the other four (Denver, Ender, Faraday, and Gatewood) for either a 1024m2 parcel or a smaller 512m2 parcel. Sakura Homes The word “sakura” means “cherry blossom” in Japanese – an appropriate name for this part of Bellisseria, where there are cherry trees everywhere you look. When you live or visit here, you are stepping into neighborhoods inspired by Japanese communities, a mix of modern architecture that respects classical design concepts. Homes are set on land that is gently rolling – although occasionally surprisingly high – and full of small parks and canals. Homes have traditional tile roofs and stucco exterior walls with wood trim. There are eight basic models also named after flowers in Japanese: Shion, Ajisai, Renge, Kaneshon, Kosumosu, Tenjikubotan, Botan, and Himawari. The first four of those models are designed for 1024m2 parcels; the other four may be rezzed on either 1024m2 or 512m2 parcels. In addition, each of the eight basic models is also available in an “open plan” version that has fewer interior walls, so you can customize the interior space easily. The open plan versions are named Sumire, Asagao, Rabenda, Kuchinashi, Kinmokusei, Tsubaki, Benibara, and Haibisukasu. Altogether, then, you may choose among 16 homes. Ranch Homes The ranch theme is your invitation to step into life on the grasslands of central North America. This is farm country, a land of rolling prairie and big sky. It’s a place where you can imagine raising wheat or corn or soybeans and having a few cattle, a horse or two, and a flock of chickens. You might have a barn stocked with hay bales and a tractor and harvest machinery. Or, perhaps, you could have the large garden for vegetables and flowers that you always wanted. Ranch homes are designed for Premium Plus members. They each are on 32m x 64m (2048m2) parcels. These are wood frame homes with wide porches and shingle roofs and wide eaves. All are designed as open plan homes, so there is at least one large room that you can divide with add-on walls to create your own floor plan. Some styles are small – meant for simple country living – and some are larger two-story homes that are suited for people who need room to spread out. First-generation themes First-generation Linden Homes have limited space and land capacity. Homes in these themes are still available for purchase, but provide less land capacity and use older-style control panels: Tahoe - Rustic cabin retreats with winding roads among hills and pine forests. Elderglen - Fantasy dwellings with winding roads around hills and giant trees. Sahreta Osumai - Traditional Japanese homes nestled in picturesque areas with mossy rocks and colorful trees. Meadowbrook - California modern suburban homes with decks perfect for barbecues! First-generation Linden Homes have a land capacity of 175 on a 512 m2 parcel and have slightly different guidelines in their covenant. Please review the About Land > Covenant section of your first-generation Linden Home for the specific guidelines that apply to your home. Getting your Linden Home You can get a Linden Home when you sign up for a premium account, upgrade your basic account to premium, or if you already have a premium account and have not claimed your Linden Home yet. Prerequisites If you have a Premium or Premium Plus account and you have at least 512m2 available tier then you qualify for a Linden Home. For example, if you have a new Premium account — you've just joined Second Life as a premium account or upgraded from a basic account — and haven't changed your land usage, then you have exactly 1024m2 of available tier. Note: You don't have to use your membership's land allowance for a Linden Home. You can use it instead towards other mainland purchases or you can contribute it to group tier allocations. Also, if you abandon your Linden Home, you can use your included land allowance to buy other mainland parcels. Checking if you have enough land allowance available If you don't have any land already in Second Life, then you will always have enough land tier, because each premium account comes with 1024m2 of land tier. There are two ways to check if you have enough available tier: Inworld: From the Viewer menus, choose World > My land holdings.... Your available land tier is listed in Available for land purchases. Website: If you already own land, then you can also check if you have enough land tier on the Second Life website: Go to Your Account. On the left side of the page, click Account Summary. Find the section called Land Holdings Available square meters for purchase at your current tier is listed under Available for purchase. Signing up The Linden Home registration process offers options for theme, home type, and home name. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. You cannot request a specific region or parcel location unless you are a Premium Plus member -- please see the Premium Plus FAQ for more information on how to do that. If you don't have an account yet: Go to join.secondlife.com. Complete your registration. Upgrade to premium as prompted. Go to Linden Home registration and log in with your Second Life account and password. If you have a Basic or Plus membership and would like to upgrade: Go to Premium Membership registration and log in with your Second Life account. Follow the account upgrade process. Once your account is upgraded to Premium or Premium Plus Membership, the page will redirect to Linden Home registration. Existing premium accounts Go to Linden Home registration and log in with your Second Life account and password. View the available themed communities and home options within each theme. Click on your preferred home image. Name your home. Click Next. Read the Terms and Conditions and check the box agreeing to them. Click Accept. Review your Linden Home information on the confirmation page. Click Go to your Home or use the SLurl provided. Note: Confirmation is sent to the email address you provided to register your Second Life account. Troubleshooting If you didn't receive your email confirmation, be sure to check your email application's spam folder. It's also possible there has been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a landmark is sent to you inworld. If there appears to be such a problem, head to the Support Portal and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall. Finding your Linden Home Your welcome email will provide the location of your Linden Home. If you lost or did not receive your welcome email, then there are two ways to locate your Linden Home: On the Second Life website: Log in using your Second Life username and password. Go to your Account Dashboard. On the left, click Land Manager. Click My Mainland. Look for the name of the Linden Home that you chose when you registered. Click the link in the Location column to teleport there. Inworld: Login to Second Life with the Second Life Viewer Choose World > My land holdings... Select the parcel that matches your chosen Linden Home name. Click Teleport. You will be teleported to your Linden Home. Abandoning or changing your Linden Home To change your choice of Linden Home type, you must abandon your current Linden Home and then register for a new one. To abandon your Linden Home: Choose World > About Land and click the General tab. Click Abandon Land. After you confirm your choice, the land is removed from your account. Now if you wish, you can register for another Linden Home. Warning: Please use this reasonably: if you abandon and choose a new Linden Home five times in 24 hours, you are temporarily blocked from choosing another. You will need to wait 24 hours before registering again. Enjoying your Linden Home What you can do You can: Decorate your home with furniture or other items from the Second Life Marketplace. Please see the Covenant for your Linden Home region for more details. Your partner or friends can help you decorate as well. Linden Home parcels work just like any other parcel of land in that regard; who can rez objects on your land depends on the About Land settings. See Managing land for more information. Customize textures used in your Linden Home via the control panel. See Using the control panel. Covenant and restrictions Linden Home regions are special communities, and as such, they have special rules that govern them which are available in the region's covenant. The covenant describes how you can use Linden Home land. The covenants for the original Linden Homes and the Bellisseria continent Linden Homes are slightly different, so please be sure to review the covenant that applies to the region your home is located in. To view the covenant which applies to your Linden Home, go to your Linden Home's land and choose World > Region / Estate, then click the Covenant tab or right-click on the ground and choose About Land then click on the COVENANT tab. You are not allowed to: Terraform Linden Home land, sell it, deed it to a group, join it with another parcel, or divide the land. Modify the structure. For example, you cannot move or eliminate individual components of your Linden Home such as the fireplace or a window. Move or rotate the structure. Your Linden Home must remain as it came on its parcel. If you want both a Linden Home and more land for your premium account, you can use your remaining tier and/or upgrade on the Land Use Fees page. Tip: Linden Home land can't be group-owned. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members. Also, you agree that your Linden Home: Is for residential use only. Business use of any kind is prohibited, including parcel rental, rental boxes, classified ads or other forms of advertising, and event listings. Will be kept presentable and in-theme. Does not include traffic tracking. Land cannot contain temporary object rezzers or individual prims beyond the maximum size allowed by the Second Life Viewer build tools. Skyboxes are allowed on the Bellisseria continent above 2000 meters. Skyboxes are not allowed for first-generation Linden Homes. Etiquette Living in a community includes courtesy towards your neighbors. Here are some guidelines for etiquette in Linden Home regions: Use local chat say, rather than shout. Adhere to the maturity rating for the Linden Home region you are in. Respect your neighbors' privacy. Review general Second Life etiquette suggestions and incorporate them into your Linden Home experience. House controllers Each Linden Homes parcel is equipped with a House Controller like the one shown here. It is just outside the parcel boundary, often near a street or sidewalk or on the dock next to a houseboat parcel. Yours may look like a mailbox or some other marker appropriate to the neighborhood. A House Controller is your tool for selecting the specific model of home you want to erect on the parcel. To use it, simply left-click on it. The House Controller will only respond if you are the current owner of the parcel. It will not respond to guests, friends, or strangers. When you rez a new home, we advise you to wait for 30 seconds before using any of the house controls. This will allow time for the home to download important information about its decor and access permissions. Choose a home from one of the available models by clicking one of the numbered buttons. Your new home will appear near the center of the parcel, replacing whichever home was there before. You cannot rotate the home (except for Camping Trailers) or move it to another spot on the parcel. Linden Homes are always rezzed with the front door facing the House Controller. You may replace the model on your parcel at any time. Homes within a theme all fit in the same parcel area, so they will not interfere with vegetation, fencing, or other objects that Linden Lab has placed on land next to your parcel. However, because each model has a different floor plan, you will usually need to move furniture or other items that you have placed in a previous home so that it is arranged well in your new home. If you select the notecard option, you will receive an instructional notecard. It will explain the features of your house in greater detail than they are covered in this guide. If you select the Content Creation Pack option, you will receive a folder of items that you may use to landscape your parcel and decorate your home. House control panels As you enter a Linden Home, you will find a Control Panel just inside the front door. The control panel is your tool for customizing the appearance of your home and for controlling access. The layout of menu buttons for a Control Panel varies slightly from one theme to another, but all Linden Homes have the same basic set of functions described here. Click on the Control Panel to see the main menu of your options: When you make most changes with the Control Panel, you receive confirmation in chat. A notice appears within a few seconds to tell you that the new information has been recorded in the system. The Door button offers you a choice between allowing your doors to Stay Open when you click on them, or to AutoClose within ten seconds after they are opened. The Windows button on the main menu toggles the window covering (blinds) up or down. Using this button in the Control Panel toggles all windows in the house at once, so that they are all either up or down at the same time. If you (or a person you have granted access to) want to raise or lower a single window covering, you can do that by simply left-clicking on the window covering (Note: Some house models also offer the option to open and close individual windows. Where that option is available, it is not managed in the Control Panel. To open a window, you just left-click on it). The Access button, which is only visible to you as the parcel owner, will let you give additional people permission to use the Control Panel menus. Using its Add Name menu option, you create a whitelist and add anyone you choose. The person does not need to belong to a special group. You may remove the person’s access permission at any time by clicking this same Access button and using the Remove Name option. If you have created a whitelist, you may check to see who is on it by using the View List option. The Access menus allow you to control who has permission to use some features in your home. There are three access levels: ONLY ME is the highest level. If you click that menu button, nobody else may use the Control Panel, operate the window blinds, or open doors. LIST is the middle level. If you have created a whitelist, selecting LIST gives people on the list permission to operate window and door functions, and most functions in the Control Panel (but not the Access functions). ANYONE is the lowest level. If you click that button, anybody may open doors or operate the blinds. Only you and people on the whitelist may use the Control Panel. Please note that the Access menu does not control permission to rez objects in your home, or change its music stream. Manage those permissions by creating a group for your home, as discussed later in this guide. The Redecorate button offers options which are different in each home theme, although some features are found in all themes. The Outside button offers different color schemes for painting the siding on the home. The Wall button lets you change the color of the walls inside your home. The Floor button lets you choose among options for flooring inside the home, so you may opt for carpeting or different types of wood flooring. Submenu buttons on some themed homes include options for changing the color of the Roof, Trim, Deck, or other parts of the home that are special for that theme. Most menus in your Control Panel also contain two other buttons. The Done button closes the Control Panel menus and saves your most recent changes in the system’s memory. The Back button opens the previous dialog menu. Custom interior wall colors Starting with the Victorian Homes, introduced in late 2019, the Control Panel includes a new option for decor, the ability to create up to nine custom colors to apply to interior walls in your home. Clicking on the My Colors button in either the Main menu or the Redecorate > Walls menu opens a submenu that lets you decide whether to create a New Color or apply one that you have created before: You may then use either a Color Picker (graphic interface) or may type in RGB values for a color that you may have designed elsewhere. The Color Picker is similar to the interface that you will find in your SL viewer’s Edit > Texture > Color panel: If you choose the Type <RGB> option instead, it opens a text box where you may enter numerical values for the Red, Green, and Blue components of a color Once you have created a color using either method, you may apply it to the walls in any room in the house. You may also apply any of nine preset colors if you wish. Content creation packs As a homeowner, you may want to personalize your parcel by adding vegetation, pathways, rocks, or other decorative items. Please remember to stay within the theme of your neighborhood. For more specific details, refer to the covenant in World > About Land when you are standing in your parcel. As an aid, your Linden Home comes with a free Content Creation Pack. In it, you will find items that you may use to spruce up your home/parcel -- items such as decor items, textures, wall/fence kits and lighting may be included. Unlike the house itself, which does not add to the Land Impact on your parcel, these extra objects and anything else that you rez will add land impact, so be careful to stay within your limit. Refer to World > About Land > Objects to verify your available land impact. You may receive the Content Creation Pack by clicking on the appropriate menu option in your House Controller. Textures Texture packs with the building textures for each first-generation Linden Home theme are available at the Linden Home infohubs. Resale of textures is prohibited. Texture pack locations: Meadowbrook Infohub Tahoe Infohub Elderglen Infohub Shareta Osumai Infohub Privacy Total privacy in an open community like Linden Homes is not possible, but there are ways that you can manage access to your home and its features. As noted above, for example, you can use your home’s Control Panel to control who may enter your home and use its redecorate functions. You may also use the Options tab in World > About Land to determine who is allowed to rez objects on your parcel and whether people outside the parcel can see and hear what you are doing. You may not use selections in the Access tab of About Land to set ban lines around your parcel, but you may use the Linden Homes Security System (found in the Content Creation Pack) to eject unwanted visitors from your parcel. You may not use other security systems that have a shorter warning time or a greater detection range than the Linden Homes Security System. The security system is designed to be wall-mounted. When activated, it scans your parcel as much as 400m above and below the control unit, provides a warning to unauthorized visitors, and then ejects them from the parcel. It does not detect people in neighboring parcels. You may adjust the system’s range and the amount of warning time (minimum 15 seconds), and may tell the system to ignore members of your group or specific people that you have added to its whitelist. The system will not function if it is placed at an altitude between 100m and 2000m above sea level, but can be used in your Linden Home or in a skybox above 2000m. Instructions for setting up the system and operating it are provided on a notecard with the unit, and in shortened form, by clicking on the system’s help (?) button. Getting help Many issues with Linden Homes can easily be solved by using the home controller to rez a new copy of your preferred home. This new copy will appear in exactly the same position as the current home, but should be new and fully operational. To rez a new copy of your preferred Linden Home: First, please note the name of your current Linden Home style. You can hover over the house to see its name, which will usually be some variation of 'LH - Theme - Style' -- for example, 'LH - Fantasy - Amberbrooke'. Once you're sure of the style name, stand outside your home and click once on the house controller. In many Linden Home themes, this looks like a mailbox, but in some themes it may look a bit different. See house controllers for more information on what the controller looks like for your theme. When the controller pop up appears, click the number that corresponds with your preferred home style. Your old home object will disappear and be replaced with a fresh copy of the home style you've selected. If you need further assistance with your Linden Home, please contact our Support team for help. As a premium account holder, you're eligible for live chat and ticket support from the Support Portal. If you need support for your Linden Home: Go to the Support Portal and choose Submit a Support Case. Select Land and Region from the first dropdown menu. Select Linden Home Issues from the second dropdown menu. Fill out the required fields; make sure to include as much relevant information as possible when describing your issue. Click Submit to submit your ticket. Requesting terraforming of adjoining land If there is an issue with the terraforming of your parcel or nearby land that you suspect is an error: Go to the Support Portal. Click Contact Support. Click Submit a Support Case form. From the dropdown menus, choose: Land and Region Linden Home Issues - Terrain or Content Fill in the rest of the required fields. Click Submit to submit your ticket. Bellisseria Fairgrounds The Bellisseria Fairgrounds is open to all Premium Residents of Second Life to use for their events. Private events that require the Fairgrounds to be restricted to a certain list or group of people are not a good use for the space; however, if you are happy to welcome anyone to your events then the Bellisseria Fairgrounds is a great place to choose to plan your next party, get together, shindig or whatever! Any Premium member can reserve the Bellisseria Fairgrounds for their event, though preference will be given to members of Bellisseria Resident groups. While any public event is welcome at the Fairgrounds, we encourage the planning of events that contribute to and support the Bellisseria community spirit. Use this form to reserve the Bellisseria Fairground to host an event: http://bit.ly/BellisseriaFairgroundsCalendar Bellisseria Snapshots

The About Land window The Preferences window The Media Browser window Want more? Make your own media screen Click actions Important: Land and maturity access restrictions may prevent you from accessing media on a parcel or other media content. For a full breakdown of media access rules, see Maturity ratings and media access. Landowners can select and display a variety of online media content including web pages, movies, images, text documents and audio. Currently, the displayed media is entirely non-interactive, meaning you cannot click web links, use scroll bars, or press buttons on web pages displayed on parcels. Note: The Second Life Viewer uses a modified version of the Mozilla web browser to connect directly to web content. As a result, the web pages you see can potentially differ from what other Residents see depending on locally stored cookies and authentication information on your computer. The About Land window The MEDIA tab of the About Land window contains many options for displaying media on your land in Second Life. To access the About Land window for a parcel of land, right-click the ground and select About Land. You must own the parcel, or have sufficient group abilities on a group-owned parcel to modify the land's media settings. Type - This dropdown menu allows you to override the media you would like to play on your land. Use this option if the media type is set incorrectly or set to No Content. The text to the right of this dropdown box displays the media's MIME type. Home Page - Address of the media you would like to show on your parcel. For example, http://secondlife.com is the URL for Second Life's Knowledge Base. Set the Media URL by pressing the Set button and entering the new URL into the SET MEDIA URL window. Description: Enter a description of your Media URL. Replace Texture - Objects using this texture show your movie or web page after you click the play arrow. To change the texture, click the box containing it. Size - Allows you to define the size of the displayed media, in pixels. This option is not available for video media. Control other features in the SOUND tab: Restrict gesture and object sounds to this parcel - Enabling this setting means an avatar needs to be on this parcel to hear gesture and object sounds originating from within it. This is useful if you have environmental ambience like birdsong and don't want to disturb the neighbors, or if you have an Adult-rated establishment and prefer that passerby don't hear sexually explicit noises. As cautioned above, maturity ratings take precedence. Avatar Sounds - By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played by No one: Clear both the Everyone and Group checkboxes. Group members only: Clear the Everyone checkbox, leaving Group selected. For more information, see Hiding avatars and restricting avatar sounds. Voice Enable Voice - This is turned on by default and means people on this parcel can use voice chat to communicate. However, if voice is disabled at the estate level (in World > Region/Estate then click Estate tab), this and Restrict Voice to this parcel will be grayed out. Restrict Voice to this parcel - Similar to Restrict gesture and object sounds to this parcel, enabling this prevents voice chat from being heard by avatars unless they are on this parcel. Good if you want to have a spatial voice chat in the open yet maintain some privacy. The Preferences window The Setup tab of the PREFERENCES window (Me > Preferences) allows you to choose your default media browser for Second Life: Use my browser (Edge, Chrome, Firefox, Safari): If you select this option, all web hyperlinks in Second Life open in your computer's default web browser (Firefox, Safari, Internet Explorer). Use built-in browser: If you select this option, web hyperlinks in Second Life open inside Second Life's media browser. Use this option to view web content without switching away from the Second Life Viewer. Enable plugins: Check to enable the built-in web browser to run plugins such as Flash. Accept coolies: Cookies are bits of info stored by websites, used for a number of purposes, including personalizing content. If you have privacy concerns, reject cookies by unchecking this option. Enable Javascript: Check to enable the built-in web browser to run Javascript on web pages. Enable Web proxy: Check to set a web proxy to access Second Life in the Proxy location field. Enter the port in the port number field. The Sound & Media tab includes a checkbox to Allow media to auto-play. If you check this box, media automatically plays when you enter a parcel with a media URL and media texture set. Otherwise, you have to play media manually. The Media Browser window The media browser is a specialized Mozilla web browser you can use inside Second Life. It does many of the same things a normal web browser can do; type in a URL and press Go to navigate to a new web page. The Back and Forward buttons help you navigate between previously-visited pages, and the Reload button refreshes your currently viewed media. The media browser also has a few buttons that are specific to Second Life: Send Current Page to Parcel: When pressed, this button replaces your current parcel media URL with the URL loaded in the media browser. You must own the land you are standing on, or have sufficient group abilities on group-owned land in order to use this button. Open in My Web Browser: Pressing this button opens the current media browser URL in your computer's default web browser (Firefox, Internet Explorer, Safari). You may wish to use this option if web content is not displaying properly inside Second Life. Always open in my web browser: If you check this box, web URLs always open in your computer's default browser. You can reverse this setting on the Setup tab of the PREFERENCES window. Want more? PARCEL MEDIA: Play webpages, movies, & more from Torley on Vimeo. Make your own media screen PARCEL MEDIA: Make your own media screen from Torley on Vimeo. Click actions PARCEL MEDIA: Click actions from Torley on Vimeo.

System folders About What are the system folders? Why can't I delete system folders? What about the Library? How does the library work? How do I retrieve an item that used to be in my Library? What is the Library? Change your avatar with the Library How do I hide the Library? System folders About A system folder is a special folder in your inventory which has several unique attributes: System folders can't be moved or modified. They always reside in the top-level of your inventory (shown in the My Inventory tab of the INVENTORY window, accessed by clicking the Inventory icon on the toolbar). You can't delete, rename, or edit any system folder properties. Like regular folders, you can put items inside of them. Common usage is to create sub-folders inside of each folder. For example, "My Favorite Anims" inside the Animations folder. Inventory items you create are automatically sorted into an appropriate system folder. For example, in the INVENTORY window, if you choose the + > New Notecard menu, the notecard appears in the Notecards system folder. Similar behavior is true when you get items. For example, if another Resident or an object gives you a notecard, it appears in your Notecards folder. If you create a landmark, it appears in your Landmarks folder. If you upload a texture, it appears in your Textures folder. And so on. Snapshots appear in the Photo Album when you save them to your inventory via the Snapshot Preview. While they can be sorted independently, they're basically the same thing as textures. Receiving a folder puts it in your inventory's top level, regardless of its contents. System folders appear by default on top of all other folders, but this can be changed. In the INVENTORY window, uncheck Sort System Folders to Top. This lets other top-level folders you've created to get mixed in by sort order. No inventory item type is restricted to a single system folder. For example, if you create a pair of pants in the Clothing folder, you're free to move it into another system folder, or to a folder within a folder in the Clothing folder. Special cases: The Lost And Found and Trash folders are specifically for stuff you might throw away. You can right-click either folder and choose Empty Lost And Found or Empty Trash, respectively, to permanently delete everything inside the folder. Lost And Found contains items that have been returned to you — for example, if you left a car on a parcel with autoreturn on and it got sent back — so you may want to sort it out before deleting. The Current Outfit and My Outfits folders are specifically about your avatar's appearance. Current Outfit has links to everything you're wearing, and actually shows the same stuff as My Appearance - Wearing. My Outfits contains individual folders, each with a icon and usually containing a complete avatar look. My Outfits' folders can contain original items if you intentionally move them in here, but otherwise they contain links. Outfit folders are not system folders; they can be moved outside of My Outfits. When you create an outfit, body parts, clothing, and attached objects automatically get inventory links that refer to the original items. Tip: Learn more about inventory links. What are the system folders? Animations Body Parts Calling Cards Clothing Current Outfit Gestures Landmarks Lost And Found My Outfits Notecards Objects Photo Album Scripts Settings Sounds Textures Trash System folders are marked by a special folder icon with the Second Life hand logo visible. Why can't I delete system folders? As the name implies, the system depends on these folders to sort and help you organize your inventory. Deleting them can cause the viewer to become unstable, prevent login, or otherwise cause havoc. However, you can create additional folders, including sub-folders within system folders. What about the Library? The Library is a special case. While it can be considered a system folder in some ways, and it does appear in your inventory, you can't alter it or its contents at all. That's because it contains stock content provided by Linden Lab that isn't local to any one Resident's inventory. Think of it like accessing a read-only network hard drive you can browse, but can't modify. How does the library work? The Library folder in your inventory contains content provided by Linden Lab® for use by all Residents. The way this folder works is similar to a "shared drive" on your computer network. All Residents share the same content at any given time. You cannot use objects in the Library until you copy them to your own inventory. You can drag a copy onto the ground, your avatar, or another folder in your inventory. From time to time, Linden Lab adds, edits or deletes content from the Library to ensure that it remains a useful resource for all Residents. How do I retrieve an item that used to be in my Library? To make sure that any changes to your Library cause a minimum amount of inconvenience, we've archived all of the content and made it available for you at any time at the following inworld location: http://slurl.com/secondlife/Stillman/136/75/23 Simply click on the wooden box that says 'Old Library Content' to retrieve a package containing all items that have been removed from the Library. Trivia: All library items list Alexandria Linden as their owner. Last but not least, here are two video tutorials: What is the Library? What is the Library? from Torley on Vimeo. Change your avatar with the Library Change your avatar with the Library from Torley on Vimeo. How do I hide the Library? While you can't delete the Library, you can hide it: Enable the Advanced menu. Choose Advanced > Show Debug Settings. Type noinventoryLibrary. It autocompletes. Select TRUE. Close the Debug Settings window and restart the Viewer.

Inventory management tips Get organized Be specific Organization tips Received items Other useful features Advanced Inventory Management How to get an inventory item-count Tips for recovering lost items How to find the UUID of an inventory item Inventory management tips Searching for an item in your inventory can be a frustrating affair; some Residents have over 150,000 inventory items to sort through! Large inventories can present many problems, from difficulty finding objects to technical problems like inventory lists which fail to load completely or even difficulty logging in. Luckily, you have many handy features at your disposal to help you organize and keep track of all your worldly possessions. Get organized The first step toward keeping track of your items is keeping them organized. By creating a system of folders in your inventory, you can easily categorize objects you've acquired. You can make as many folders in your inventory as you want, but try to create your folders using a nested system -- this means having a few major category folders in the top level My Inventory folder, then creating sub-folders in those major categories. ⚠️ Important Tip Folders that are directly in the My Inventory folder are called "top level folders". This is the list of folders that Second Life loads when you log in. If there are too many folders in your My Inventory folder, your login may take a long time (or even fail altogether). Be sure to organize your folders! To create a new folder: Right-click an existing folder in the Inventory window and choose New Folder. Give your folders names that really help you remember what you put in them. "Cars," "Board Game Pieces," and "Hippo Costume Parts" are good examples, but a more detailed naming system may be necessary if your inventory is extensive. Note: Folders with unique icons (such as Library or Clothing) cannot be deleted, moved, or renamed. Be specific How can you best organize your objects such that you can easily find them later? You may find that sorting items into categories can help narrow your search considerably. For example: Having distinct categories for textures can make it easier to find similar content: Textures: Fabric Glass Liquid Metal Stone Wood Once you're comfortable with your folder structure, move things into the new folders (just drag-and-drop) so that you can find them easily. You can also select and move multiple items at the same time by holding down the Shift key. Organization tips You can create multiple copies of objects in your inventory. For instance, you may want to wear the same shirt as part of two different outfits: to make a second copy of the shirt, right-click it, select Copy, select the folder for your second outfit, right-click it, and select Paste. For more information on managing your wardrobe, see Outfits. You can open a second inventory window for easy organizing (drag items from one window to a folder in the other window) and easy passing of objects (drag things from one window to a calling card in the other). To open a second window, click the Gear icon at the bottom of the Inventory window and select New Inventory Window. Empty your trash often! Reducing the total number of items in your inventory helps it load faster. If you find yourself with a large number of duplicate objects cluttering your inventory, you can use the following procedure to find and eliminate them: Open your Inventory window by clicking the Inventory button at the side of your screen. Enter the exact name of the duplicated item in the search bar at the top of the Inventory window, and press the Enter key. Wait a few moments while Second Life indexes and searches your inventory. If you have a very large number of objects in your inventory, this step may take a few minutes. Select all the duplicate items found in your search. Make sure to leave at least one for yourself! Press the delete key. To restore your normal Inventory view, click the X button in the search bar, or close your Inventory window and reopen it. ⛔ Warning! Once you empty your trash, there is no way to retrieve deleted items! Be careful! Received items The Received items feature allows you to conveniently manage all recently received Marketplace items in your inventory. Whenever you receive new inventory items or folders from shopping on the Marketplace, they appear in an expandable pane at the bottom of the Inventory window. To use your newly purchased items, drag the folder either into your main Inventory window for storage and organization, or drag an object icon onto the ground to be rezzed. You can also right-click an object and select "Add" to attach it to your avatar; many purchases arrive as a HUD which unpacks the content for you when you wear it. ℹ️ Important Note Be sure to move your purchases out of your Received Items folder! Filling up the Received Items folder can cause inventory issues or potential content loss. Other useful features There are several subtle-but-welcome features on the Inventory window, including: X Marks the Spot: An X, which clears the current query when pressed, appears at the very right of the search bar when you've entered text. Inventory window configuration options are available by clicking the gear icon (⚙️) on the lower left of the window. Sort Folders Always by Name: When you check this it forces your folders to display alphabetically, even if Sort by Most Recent is also selected. If you uncheck Sort Folders Always by Name, folders with the newest received items appear at the top of the list. Try sorting folders alphabetically and by date and see which method you like best! Sort System Folders to Top: Selecting this option places all system folders on top. Show Filters: Lets you modify and reset the current filters, showing and hiding categories of inventory items to declutter your view. You can also choose to show only items added Since Logoff or since a certain number of Hours Ago or Days Ago. Tip: The My Inventory and Recent tabs each have their own unique filter settings, meaning that what you filter in one tab does not affect the other. You can use this feature to your advantage by sorting your inventory into two different views at the same time. If you've never used filters before, try this to get a hands-on feel: In the Inventory window, click the My Inventory tab and open a lot of folders by clicking on the white arrows. As they expand, the arrows rotate to point downwards, indicating that the folders are open. Click on the Gear icon and select Show Filters. In the Filters window, uncheck all the category checkboxes and watch things "disappear." Don't worry, you haven't lost anything! It's all still there; it's just hidden. Re-check the boxes to make the items reappear. You can also toggle all item types with a single click by using the All and None buttons in the Filters window. Below these is Always show folders, which displays all folders when doing a search. Unchecking it displays folders containing matches. Tip: If ever you think you've lost inventory, check that your filters are showing everything! Try selecting Reset Filters from the Gear icon menu in the Inventory window. Advanced Inventory Management There are a number of other tricks which aren't immediately obvious but are extremely useful for highly-efficient organization of your inventory. Multi-View: Click on the Gear icon and select New Inventory Window so you have two inventory windows open at once. Now you can move items back and forth between two folders and have a different view in each one. What's more, each window has its own set of filters. Drag and Drop: This is very useful if you want to sort your recent items. Just click-and-drag any folder or item (Ctrl+Left-click to select multiples) from within one tab to the other tab's title: the view switches immediately. Move the cursor over the folder you're looking for, and release the mouse button. The folders spring back quickly, and your items have been moved! Filter Master: Check Since Logoff or enter a time for both tabs, and you have what amounts to two Recent tabs. If unsure of your changes, just use the Gear icon menu to Reset Filters. Note: Main system folders, meaning the ones with special icons like Body Parts and Objects, can't be moved. Neither can the Library's contents or the Trash. How to get an inventory item-count To find out how many items you have in your inventory, type anything into the search field at the top of the Inventory window. Wait a few moments while Second Life indexes your inventory, then look at the item count in the title bar of the window. Tips for recovering lost items If an item mysteriously disappears from your inventory, use the the procedures below to locate it. Click the Inventory button on the toolbar and select the Recent tab. Items returned since last log off will be stored here. Clear the Second Life Viewer's cache. Search for the item by entering its name in the Filter Inventory field of the Inventory window. Search the Lost And Found folder. Search the Trash folder. Search folders listed at the top of the Inventory window. Your filter settings may be hiding some of your inventory items. To reset them, click the Gear icon at the bottom left of the Inventory window and choose Reset Filters. How to find the UUID of an inventory item If you make extensive use of LSL scripts, you may want to know the UUID (Universally Unique Identifier) of a texture or sound in your avatar's inventory. You can easily copy any inventory item's UUID to your computer's clipboard by right-clicking it and selecting Copy Asset UUID. This method is great for finding sound and texture UUIDs, but is not always effective for other inventory types. Here is a short list of exceptions: A notecard's UUID changes every time it is edited and saved. There is no way to find an object's UUID until it is rezzed inworld; this is because each rezzed copy of the object must have a unique UUID. Similarly, if you take an object into your inventory, it is assigned a new UUID the next time you rez it. There is no way to find an LSL script's UUID while it is in your inventory, for similar reasons. You must have full permissions on any inventory item to copy its UUID; this also applies to calling cards, which are by nature "no-transfer" items. LSL has several detection functions that can help determine an object or avatar's UUID. If you are interested in learning to use LSL for this purpose, see the LSL Portal. .example-table td { padding: 30px; }

Inventory links About A link is not the same as a copy Finding links in your inventory Creating new links Does wearing a link also wear the original item? Can an outfit contain a mix of original items and links? If I copy an original item and modify it, will links created to each copy be independent? Do links cause inventory bloat? Caveats Inventory links About An inventory link points to an original inventory item. If you're familiar with aliases on Mac OS X and symbolic links on Windows and Linux, inventory links behave similarly. A link itself is meta, meaning it's entirely referential, dependent on the original, and carries no unique properties that can be modified independently of the original. A link is shown in italics with the word "(link)" beside it: Links were introduced to accompany the new outfit system in Viewer 2, which makes it easier to switch between sets of clothes or entire avatar looks. In Viewer 1.23 and earlier, making a new outfit would copy all copyable items and move all no-copy items into a single folder, meaning that you could not include no-copy items in multiple outfits. Now, making a new outfit creates a link to each item instead. By making multiple outfits, multiple links to a single item can be created, which simplifies keeping track of your original inventory items. Great if you have a pair of shoes you like wearing with several outfits. Here's a popular example: You go on a shopping spree and buy several clothing items, each of which comes in its own folder. Some of these items have multiple variations in their own folder which you won't be wearing all at once, like a skirt that comes in several lengths, or hair that comes in several colors. You want to wear these items as a cohesive outfit for quick future retrieval so you won't have to waste time digging around in each folder. But, you don't want to wreck the original folder structure since there may be other items in them like documentation you want to preserve. (Fashion-related goods often include a "read me" notecard, a landmark to the shop, and sometimes a texture with a picture preview.) By saving a new outfit, a folder with links to all of the items you're wearing is created. You can easily wear all the items the folder's contents are linked to in a few clicks. A link is not the same as a copy Warning: Be careful when deleting original items if you've made links to them. If you delete an original item, all links to it break since there's nothing to point to. While links may be convenient when you want to refer to the same item in several outfit folders, each link is entirely dependent on an original item. Copying an item creates a unique instance of the item that can be copied further, and, dependent on permissions, can be modified or transferred. Keep in mind that links are references without unique properties. For example, you can rename a copied item, but you can't rename a link. Finding links in your inventory Search your inventory for "(link)" to see all links. To find the original item that a specific link is connected to, right-click the link and choose Find Original. Inversely, if you click an original item in inventory, you can find all links pointing to it by clicking at the bottom and choosing Find All Links. Creating new links You can't arbitrarily create a link via the usual right-click context menus. To create links, items must be worn on your avatar, and you must create a new outfit, either by clicking the Save Outfit button in the My Appearance sidebar tab, or clicking the Make Outfit button in the Appearance editor. However, links can be deleted from your inventory just like any original item: Click the My Appearance sidebar tab. Click the My Outfits tab. Right-click a link and choose Remove Link. If the item is worn, you need to choose Detach From Yourself or Take Off, then right-click again to see Remove Link. This throws the link in your Trash. Alternatively: Click the Inventory sidebar tab. Find the link you want to delete. It may be in the My Outfits system folder. Click the link. Press the Delete key or right-click the link and choose Delete. Note: Links are always dependent on original items, never the other way around. Deleting a link doesn't affect the original in any way. The reverse isn't true: deleting an item breaks all links to it. Does wearing a link also wear the original item? Not exactly. Remember, the link merely points to the original item. You aren't actually wearing the link per se, the link tells you (1) the name of the original item and that (2) the original is worn. Therefore, if you "wear" a link, all instances of the link become bold in your inventory, as does the original item. This doesn't mean you're wearing multiple copies of the same thing, because links are not copies. Can an outfit contain a mix of original items and links? Yes. This only happens if you manually drag original items into an outfit folder. It doesn't happen if you use Make Outfit as described above, because that always creates links to original items. Similarly, an outfit can contain entirely original items with no links, which may be the case if you dragged a pre-Viewer 2.0 "outfit folder" into the current My Outfits system folder. We know being able to make an outfit that has copies of the original items is desirable in some cases, like if you're a content creator making color variations of a suit, so we're investigating future possibilities. If I copy an original item and modify it, will links created to each copy be independent? Yes. Here's why: copying an original item then modifying it results in the the copy being its own unique instance. (You can verify this by right-clicking an item in inventory, choosing Copy Asset UUID, then pasting that. For example, copy a shirt, change the copied shirt's color, then compare UUIDs.) Therefore, links to a copy of an item treat this copy as its own "original item". If you copy "item A" so that the copy is "item B" and link to "item B", deleting "item A" doesn't break the links. Updating existing links with a new object You can change which object a link points to, allowing you to simultaneously update many outfits with an updated item. To update a link with a new object: Open your inventory by clicking the Inventory button. Find the original object you used in your outfits (the one all your links point to). Right-click the object in your inventory and choose Replace Links to open the Replace Inventory Links window. The window also shows how many links have been made to this original object. In your Inventory, find the new object you wish to replace your old object with. Drag the new object onto the New field in the Replace Inventory Links window. Click Start to update all links with the new object. Do links cause inventory bloat? If you're specifically referring to the total time it shows "Fetching X items..." after you've cleared cache, links count the same as other inventory items. For example, if you were to create 100 outfits and each contains 10 links, that has the same net effect as loading 1,000 original items. You might think of this like a giant spreadsheet, where each original item and each link has a row. Keep in mind that this is a simplified example; other factors like server lag may also affect loading time. However, there are a couple advantages to using links: From your perspective, convenience is a big advantage of links. While it still takes time to load your inventory, particularly if you have 10,000s of items, it can take you less time to switch between outfits instead of micromanaging nested folders as was commonly the case before Viewer 2.0. From Linden Lab's technical perspective, by reducing the need for redundant copies of the same items worn in multiple outfits, asset space is saved. An inventory link counts as an "entry" in our database, but doesn't have a corresponding unique asset, so the original item that's referred to by a link doesn't take up twice (or more) of the space that making a copy of it would. Linden Lab strongly recommends you keep your inventory item count relatively low, just like you wouldn't want a real backpack full of clutter. Periodically archiving or trashing items you never use goes a long way towards saving you future time. Caveats Some of these limitations may be changed in the future. They include common confusions Linden Lab has been asked about frequently. As of Viewer 2.0.1, it's important to know: Links can't be copied-and-pasted freely. Any changes to an original item affects all links. In other words, no matter how many links point to an original item, there's only one original item. For example, say you have a no-copy pink hat that you've linked to from two outfit folders. You want the hat to remain pink in one outfit folder, but be green in the other outfit folder because that suits the rest of your outfit better. This doesn't work, since the link merely points to the original, and doesn't circumvent the permissions system by creating new copies. Along the same lines, renaming an original item also renames links to it. All of a link's properties are dependent on the original item. Links incorrectly show as broken in some circumstances. For example, if the target inventory item hasn't been fetched (loaded) yet. Wait and see if it resolves. If that doesn't work, try right-clicking a link and choosing Find Original to confirm. Rezzing a no-copy object that a link points to breaks the link. This is because a link depends on an object's unique key, its UUID, to refer to. By removing a no-copy item from your inventory, the link has nothing to point to. Taking the item back into your inventory doesn't restore the link. If you want to edit no-copy attachments, the workaround is to edit it while attached, rather than dropping it on the ground. You will get a warning before dropping an attachment, but it won't tell you that doing so breaks the link. Finding originals that are linked to only works in the My Inventory tab, not the My Outfits tab. My Outfits is a subset view of My Inventory that only shows original items and links that are within the My Outfits system folder, with each outfit in its own folder with this icon:

1.1 What is an Infohub? 1.3 Finding Infohubs 1.2 Official Infohubs What is an Infohub? An Infohub (also known as a Welcome Area) is a place where Residents congregate and socialize, and where there are usually kiosks providing Second Life information. Infohubs can be fun places for new Residents to hang out and learn about the world. Official Infohubs are owned by Linden Lab and mostly built by Residents, but some Residents run their own, unofficial social spaces which they also call Infohubs. Infohubs are represented on the World Map with blue i's, like this: To show them, make sure that Infohub on the right-handLegend is checked. If you find an infohub that you really like, you can set it as your home location. Finding Infohubs All the official Infohubs are listed below. You can also find Infohubs using search: Choose Search > Places tab. Change Any Category to Linden Location. Search for "infohub" (not case-sensitive). This shows most of the Infohubs, although some are listed using other keywords. Official Infohubs First generation Ahern (Ahern Welcome Area) Ambat Infohub Anzere Infohub Bear Infohub (Bear Dream Lodge) Bonifacio (Ahern Welcome Area) Braunworth Infohub Calleta Infohub (Calleta Hobo Railroad) Clementina Infohub (Governor Lindens Mansion) Dore (Ahern Welcome Area) Gukyeol (Hanja Welcome Area) Hangeul (Hanja Welcome Area) Hanja (Hanja Welcome Area) Hyles Infohub (Hyles Swamp) Idu (Hanja Welcome Area) Iris Infohub (Temple of Iris) Isabel Infohub Korea (Korea Welcome Area) Mahulu Infohub Mauve Infohub Miramare Infohub Morris (Ahern Welcome Area) Periwinkle Infohub (Railroad Station) Ross Infohub Violet Infohub Warmouth Infohub Wengen Infohub Second generation Moose Beach Degrand Bay City Municipal Airport Boardroom Castle Valeria Hyannisport Helfell Zebrasil Zindra Arapaima Nelsonia Oritz Ungren Vilania

HUD basics Using HUDs Troubleshooting HUDs Moving your HUDs If wearing one HUD makes another disappear If you can't see your HUD Advanced usage HUD basics A heads-up display (HUD) is a two-dimensional user interface element that controls inworld elements, such as your avatar or animations. A HUD typically consists of a control panel with buttons that do certain things; you activate it by "wearing" it as you would an article of clothing. HUDs are created by Residents using LSL. For more information, see HUD. HUDs are used in many kinds of products where information needs to be directly communicated to you. Popular uses include: Animation overrides - Click buttons to change how your avatar looks when moving. Books - HUDs are useful for viewing info that may be tricky to camera-zoom in on. Combat systems and games - See your health, stamina, experience points, and other relevant in-game info. An HUD can be a whole game experience, similar to casual gaming in a web browser. (In fact, with Shared Media, an HUD can show Flash-based games.) Customizable attachments - Click color swatches to change your hair, clothes, shoes, or more exotic accessories like neko tail and ears. Make particle effects (like fire and smoke). Multi-tools - Gadgets that consolidate various practical functions in one HUD. Photo enhancements Vehicles - Use HUDs to display features such as dashboards with speedometers, gear indicators, and distance traveled. Location - Shows a GPS position indicating where you are on the sim with the X and Y location on a map. Tip: You can browse and buy many HUDs on the Second Life Marketplace Using HUDs After you get a HUD (and unpack it if necessary), it appears in your inventory, perhaps in a folder (with notecard instructions and a landmark to the store it came from). Right-click the HUD and select Wear to automatically attach it to the point the HUD creator set when they made it. If there are buttons, they may be labeled, and you can often safely explore by clicking them to see what they do. Note: Any Second Life object can be attached to any attachment point. However, attaching something as a HUD that is not designed as one may not be very useful. For example, attaching a house object may show up as a big, wood-textured square that obscures your field of view. Troubleshooting HUDs Moving your HUDs To move an HUD you're wearing: Right-click the HUD onscreen (not in your inventory) and select Edit. Drag the arrowheads to reposition the HUD. The HUD remembers its position the next time you log in. In some circumstances (like a sudden Viewer crash), the HUD may forget its position, so use this workaround in addition to the above: Right-click the HUD and select Detach. Find the HUD in your inventory, right-click it and select Wear. Reposition the HUD following the steps above. If wearing one HUD makes another disappear These HUDs are being worn on the same attachment point. To solve the problem: In your inventory, right-click one of the HUDs and select Attach To HUD. You will see the list of attachment points and, in brackets, which HUDs are currently attached to them. Select an attachment point that isn't already occupied. Reposition the HUD as desired using the steps above. Also, in Viewer 2.4 and newer, you can attach multiple objects to the same point. If you can't see your HUD Follow these steps to retrieve an off-screen HUD. Create a cube. Right-click the cube and select Put On > Attach HUD > Center. Move your scroll wheel down or hold Alt + left mouse button and drag your mouse cursor down. The screen reduces and anything offscreen becomes viewable. Locate the missing HUD and put it into edit mode by right-clicking on it and selecting Edit. Using the arrows that appear in edit mode, move the missing HUD back onto the screen. Scroll the mouse wheel or hold Alt + left mouse button and move the mouse up to bring it back to size. Right-click the cube you attached as a HUD and select Detach. If the HUD is hidden: Go to World > Show > Advanced menu. From the Advanced menu at the top of the Viewer window, select Highlighting and Visibility > Show HUD Attachments. Advanced usage For advanced information on using HUDs, see Creating HUDs.

How to tell if land is owned by a group Deeding land to a group Estates and Private Regions Buying land for a group Excess group land Restricting access to group land Managing objects on group-owned land About auto return Reclaiming group land Removing your existing land contribution Group-owned land facilitates collaboration between group members, making it easy to work together on builds and other projects. How to tell if land is owned by a group To find out if land is deeded to a group: Right-click the land and choose About Land. Click the GENERAL tab If it says next to Owner you see (Group Owned), then the land is deeded to a group. Deeding land to a group Group-owned land is held collectively by a group, not by any one group member. For the group to own land, its members must submit land contributions, donations that members make from their own personal land tier allowance. The group can own a total amount of land whose area equals 110% or less of the sum of all group contributions. Tip: The Land Use Fees calculator shows your current fees and has the option to calculate your estimated fees for square meters owned or donated to group. To give land to a group but continue to pay for it yourself: Right-click the land and choose About Land. In the GENERAL tab, click Set and select the desired group. Select Allow Deed To Group, then Owner Makes Contribution With Deed. Click Deed. Note: To deed land to a group, you need the ability to deed and buy land for the group. Furthermore, the region needs to have Allow Land Resell set in the Region/Estate window. Estates and Private Regions Provided that it is not an Openspace region, you can deed land on an estate if you are the region owner or if the covenant on the estate allows you to resell your parcel. This process is handled slightly differently than on the mainland. A few things to consider: It is best if the group you select does not own any land on the mainland. Estate land and mainland are handled differently, and groups that own both often run into complications. Your group may for example lose certain features (such as traffic reporting) that are calculated differently for estates and mainland. The estate owner is the only person responsible for paying Linden Lab for land on an estate; mainland rules for land use fees (tiers, group land contributions, etc) do not apply. Accordingly, do not select Owner Makes Contribution With Deed, as the estate land requires no tier contribution. The land management system considers deeding a change of ownership, so you cannot deed land to a group if the Allow Land Resell checkbox is unchecked in the Region tab of the Region/Estate window. To deed estate land to a group: Select World > Place Profile > About Land to open the About Land window. Select the group you want to deed to. As always, you must have the ability to deed land to this group. Select the Allow Deed to Group checkbox. Click the Deed button. Important: Do not select the Owner Makes Contribution With Deed option. Note: Group members do not gain access to the estate tools. Group land on an estate can be reclaimed by the estate owner at any time. Buying land for a group When shopping for land, you can buy a parcel for your active group. This puts the parcel directly under the group's ownership without first belonging to you. Before purchasing, confirm that your group's land allocation is equal to or higher than the size of the parcel, and that your active group is the group for which you wish to buy the parcel. Follow these steps to buy land for a group: Right click the ground on the parcel, then choose About Land. Click the Buy For Group button in the ABOUT LAND window. Confirm your purchase on the BUY LAND window, then click Purchase. Important: When you use the About Land > Buy for Group option and the objects on the land are included in the sale, any transferable objects are automatically deeded to group. Excess group land If at any time a group owns more land than they have land contributions for, Linden Lab contacts the founder of the group. Groups members must contribute more land tier credits to the group or release land within 72 hours, or the group risks losing some of their land. Restricting access to group land If a parcel of land is owned by (or set to) a group, the landowner (who may also be the group owner) or another group member with the right abilities can restrict access to allow group members only. This is useful for private events. Here's how: Choose World > Place Profile > About Land. Click the GENERAL tab. Verify that the desired group is shown next to Group. If not click Set, choose the right group, and click OK. Click the ACCESS tab. Deselect Allow Public Access. Select Allow Group Access. Region-wide maturity ratings take precedence over land parcel group access within a region. This means that you can't visit group-owned land in a region that exceeds your maximum maturity rating. If you are at least 18 years old, make sure to set your preferences to access adult content. For more information, see Age-restricted content and Age restriction parcel and estate management features. Tip: If your group is buying land on an Adult region, check beforehand that all of the intended group members will be able to access it. Group income and liabilities Group members share all income and expenses of group-owned land, IF they have the Pay group liabilities and receive group dividends ability. Like Linden dollars (L$) paid to a group, parcel directory fees are divided evenly among all group members with the ability Pay group liabilities and receive group dividends associated with their group role. If nobody in the group has this ability, the fees are paid by the group owner, who always has all abilities. If group-owned land is sold, the proceeds are distributed evenly the next day to everyone in the group who has the ability Pay group liabilities and receive group dividends associated with their group role. If nobody in the group has this ability, the L$ go to the group owner, who always has all abilities. If you own land that you've deeded to a group and subsequently abandoned, the land is returned to Governor Linden and is lost to the group. After abandoning your land, you still need to adjust the amount of land you've donated to the group in order to be billed accurately. Land tier donated to a group is always considered active, whether or not it's currently being used to hold land; in other words, land tier donated to a group always counts toward your own peak usage, and you are responsible for paying the associated fees. If you are owner of a group and plan to disband it, withdraw all donations to avoid unexpected tier charges during the shutdown waiting period. Managing objects on group-owned land Group-owned land provides great flexibility for multiple users to collaborate on builds. However, a poorly organized group-owned parcel can make it difficult to remove other Residents' objects from your land without accidentally removing your own. There are three categories of objects on group-owned land, as listed in the OBJECTS tab of About Land window (accessed by selecting World > Place Profile > About Land). Owned by parcel owner These are objects that have been deeded to the group. Tip: Deeding to the group is an excellent choice for any object that is going to be a permanent fixture of the land, but group-deeded objects cannot pay Linden Dollars to other Residents, and group-deeded objects that accept L$ (like donation boxes) divide the L$ evenly among all eligible group members. To deed an object to the group: Right-click the object and select Edit. Under the General tab, click the Edit Wrench to choose a group. Select the Share checkbox and click Deed. Set to group These are objects owned by group members and set to the group. To set an object to the group: Right-click the object and select Edit. Under the General tab, click the Edit Wrench. Select a group. The object is set to this group. Owned by others These are objects owned by people who are not in the group, as well as objects owned by group members, that are not deeded or set to the group. This distinction is very important; anything you build that isn't set to the right group gets placed in this category. About auto return If all the objects on your group land are either deeded or set to the group, any third-party objects appear in the Owned by others category, where they can be returned through the About Land window or through auto return. You can set auto return in the OBJECTS tab of the About Land window; it's the field labeled Auto return other Residents' objects (minutes, 0 for off). Auto return returns all objects categorized as Owned by others (in order of most recent to oldest) before any objects belonging to the group, which helps your group prevent malicious users from trying to attack your build by bringing in their own objects. When you enter a number of minutes, auto return is set instantly and retroactively, so entering 15 (for example) immediately causes any objects marked as Owned by others that have been left for more than 15 minutes to return to their owners. See also Managing land. Reclaiming group land If you wish to reclaim land you have donated to a group, you must complete both of the following steps. Remember that your land contribution to the group (in square meters, not parcels) counts against your total land usage, and does not automatically decrease if you reclaim a parcel of land from the group. Failure to remove group land contributions before reclaiming a parcel for your personal use can result in an increase in land tier fees if your total land usage in group contributions and owned parcels exceeds the next land tier. Remove your existing land contribution Do this to avoid an unnecessary increase of land tier. Go to Communicate > My Groups. Select the group the land is deeded to from the MY GROUPS tab of the People window. Click the Group Profile button. Select Land/Assets. Set Your contribution to "0" sq meters. Click Save. Sell the land to yourself for L$1 Important: Be sure to specify that you want to sell the land only to yourself, or someone else may buy it. Follow these steps: Right-click the land and select About Land. Click the OBJECTS tab and set Auto return other Residents' objects to "0". Warning: Failure to turn off auto return may result in the return of all objects on the land! On the GENERAL tab, click the Sell Land button. Enter L$1 under Set a price. Under Sell the land to, choose Specific person from the dropdown menu and click Select. Enter your name in the search field of the CHOOSE RESIDENT window and click Go. Select your name and click OK. Under Sell the objects with the land? option, choose No, keep ownership of objects. Click the Set Land For Sale button. Right-click the land and select Buy Land. Click the Purchase button. If desired, deed the land to a new group.

Graphics card basics Cost What to do if you're having graphics problems Tip: If you want to learn about whole systems that run Second Life well, see choosing a computer! Graphics card basics Your graphics card (also called a video card) is the hardware that creates the images shown on your monitor. This card does much of the work involved in calculating and drawing the 3D world for applications like the Second Life Viewer. As a result, your graphics card plays a crucial part in your Second Life experience. To find out what kind of graphics you have, get your system info. Important: Make sure your graphics card is Second Life capable! If your card doesn't meet our System Requirements, you may not be able to use Second Life at all. Cost While prices around the world vary, these days you can easily find a graphics card that exceeds our Recommendations — one substantially above the minimum Requirements — for US$50-100. The Buying graphics cards page contains helpful suggestions from fellow Residents about where to purchase your card. What to do if you're having graphics problems Important: Always carefully follow the manufacturer's instructions. Consult the websites below for details and support. On Windows: ATI/AMD drivers NVIDIA drivers Intel drivers Apple integrates hardware and software more closely than Windows. Problems are less likely, but there are fewer revisions and workarounds (provided through Software Update). The following procedure, called a clean install, will often fix problems related to graphics cards and drivers: Download the latest graphics driver from the chipset manufacturer (ATI, Nvidia, or Intel), not the maker of your graphics card or computer. Save the file where you can easily find it, but do not install it yet. Run Windows Update and make sure your system is fully patched. Reboot your computer and enter Safe Mode by pressing F8 at the Windows logo screen. Uninstall your old video driver. On Windows XP use Control Panel > System > Hardware > Device Manager (steps will be different on other operating systems). Then open Display Adapters, right-click and choose Uninstall. Reboot your computer. If Windows displays a message that it found new hardware, do not let it automatically install drivers. Instead, run the installation program that you downloaded in step 1. Reboot your computer You should now have a clean version of your video driver. If this doesn't solve the problem, try searching the Issue Tracker for known issues. Note: Intel Extreme graphics are not compatible with Second Life. It may be possible for certain configurations of hardware and software to successfully run Second Life while using Intel Extreme graphics; however, these configurations are inherently unstable. Note about NVIDIA drivers NVIDIA graphics cards may cause driver-related problems. After installing the latest NVIDIA drivers, the Second Life® Viewer may crash with an error message that states: "Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware." This appears to be a problem with the NVIDIA drivers' initial installation: the first time the install process is run, something fails silently — a file or set of files doesn't copy properly, but the installer doesn't give you any notice that something went wrong. There is a solution: ensure that all of your applications are closed, and install the NVIDIA drivers again. For some reason, the drivers almost always install correctly the second time. If these steps do not solve your problem, please see NVIDIA's Driver Installation Hints. Note about Windows Vista Second Life requires that the Windows drivers for the system's graphics card fully support the OpenGL graphics standard. Any graphics card whose installed driver does not support OpenGL detects as a "GDI Generic" instead. This message means that Second Life has detected no hardware with OpenGL support. It's up to the graphics vendor (Nvidia or ATI) to provide drivers that support both OpenGL and your operating system. As of this writing, we have successfully run Second Life on Vista under several PCs equipped with Nvidia's Geforce graphics cards. If you receive this message under Vista, are running graphics hardware that meets our Minimum System Requirements, and can't find a driver provided by your graphics vendor that provides OpenGL support, you'll be unable to run Second Life under Windows Vista on that computer.

Using gestures How to make a gesture Using voice levels to trigger gestures Troubleshooting gestures Using animations How to start an animation How to stop an animation Using gestures Gestures are a type of inventory item that trigger your avatar to animate, play sounds, and/or emit text chat. Created with a series of steps, gestures can be used for practical purposes or to amuse friends. For example, a cartoon "Squish!" noise accompanied by your avatar falling down. In Second Life culture, many gestures are openly shared because they make social activity more fun. You can trigger a gesture with: Local text chat Keyboard shortcuts Public voice chat volume There are a variety of sample gestures in your inventory's Library folder. Search your inventory for "gesture" and scroll down. How to make a gesture There are many approaches to making gestures. Here's a simple exercise to get you started: Click the Inventory button in toolbar. The INVENTORY window opens. Right-click the Gestures folder and select New Gesture from the context menu. Type in a unique name for the gesture. You can always change this later. The Gesture editor window appears. Under Steps there are sample steps. Click the Previewbutton to see and hear what the gesture does as a whole. For example: Click the first step, Start Animation: Wave. Click the dropdown below and select a different animation, like Afraid. The steps update to show this. Click Preview again. Add and remove steps using the Add >> and Remove buttons. Change the order of the steps by selecting a step, then clicking Move Up and Move Down. Enter a Trigger and/or Shortcut Key. Changing the Description is optional, but you should at least have one way to easily trigger the gesture. Make sure Active is checked. Gestures must be active to be triggered. When you're done, click Save button and close the gesture window. Test the trigger or shortcut key. Using voice levels to trigger gestures There are three voice level triggers for gestures, shown below, where 1 is the softest and 3 the loudest voice level: /voicelevel1 /voicelevel2 /voicelevel3 To use voice levels to trigger gestures: Search your inventory for the Speech Gestures folder (which is included in the Library > Gestures folder). Drag the folder onto your avatar. Experiment in voice chat by speaking at different volumes. Your avatar's arms should gesticulate more dramatically when speaking loudly. Like any other gesture, you can edit a speech gesture. Troubleshooting gestures If a gesture isn't working, one of two things is wrong: either you are using the incorrect trigger, or the gesture is inactive. Use one of the following methods to make sure that the gesture is active: Search your inventory for "(active)". There's a dropdown called Gestures to the right of your chat bar. Click it to see gestures sorted by text trigger. Go to Communicate > Gestures. A special window opens that shows you the trigger, key, and name for all your activated gestures. If the gesture is inactive, right-click it and choose Activate. You can also drag a gesture from your inventory onto your avatar to activate it. Conversely, you can follow the same steps, then choose Deactivate to turn off gestures. Tip: Switch between male and female gestures by activating or deactivating the gestures in the Female Gestures and Male Gestures folders in your inventory as desired. Using animations An animation is a set of intructions that cause an avatar to engage in a sequence of motions. You can use animations in gestures, but don't confuse the two. To activate an animation in your inventory, double-click the animation name. This opens a dialog box with the animation name, a field in which to see or enter a description of the animation, and two buttons: Play Locally allows you to see the animation, but it will not will be visible to other Residents. This is useful to make sure the animation is really something you want others to see your avatar doing. Play in World allows the Residents within visual range to see your avatar perform the animation. For more information, see How to create animations. How to start an animation When you take an animation into your inventory, it goes into the Animations folder. Play an animation by double-clicking it in your inventory, then clicking the Play In World button.There are many free animations in Second Life passed around in collections from one Resident to another, so don't be afraid to ask others for animations. Use inventory filters to easily locate all animations in your inventory. Click the Inventory toolbar button to open your Inventory window. Click the Gear Icon and choose Show Filters. Click the None button to clear all filter checkboxes, Select the Animation checkbox. When finished, click All to show all of your inventory. Places like nightclubs have scripted dance machines. To search for a club, click the Search button in the toolbar, then click Places in the drop-down selection to the right of the search field. Try searching for club, dance, party or another keyword. If you are unsure how to use a dance machine, try asking someone nearby how it works.Depending on how the specific machine operates, you can usually click on one to start dancing; clicking on it again should stop you. How to stop an animation Depending on how you started an animation, use one of the following ways to sop it: Choose Me > Movement > Stop Animating Me. If you have animation windows open, close them. If you started dancing after clicking a dance machine, click it again. If you are in a social environment like a crowded club, try asking one of your fellow patrons for help. Some dance machines work differently than others, and the regular visitors around you may be familiar with the one you're using. As a last resort, you can fly or teleport far away and restart Second Life.