Jump to content

Marisa Yip

Resident
  • Content Count

    10
  • Joined

  • Last visited

Community Reputation

0 Neutral

About Marisa Yip

  • Rank
    Member
  1. I wrote before that I was charged 3 times for the same item within 3 days. I need a refund I contacted support and still NO ANSWER I file a JIRA, still NO ANSWER Please someone help me, what else can I do?
  2. Marketplace charged me tree times for ONE product AGAIN I only have two Subscriptions active: *::TD::* Perfect Rounded Nails HUD Feature this item on the home page (L$2,899 every 30 days) November 18, 2012 December 18, 2012 active Trendy Dolls Nail Vendor Feature this item on the landing page for category: Avatar Appearance > Avatar Components > Cosmetic Enhancements > Nail Polish (L$999 every 30 days) October 20, 2012 November 19, 2012 active As you can see, one is for L$2,899 and the other one for L$999 YOU CHARGED ME TREE TIMES L$2,899: 11/18/2012 08:20:47 d54e1ee0 Destination: Commerce Linden MKT2 Subscription Description: Order #1308594689 L$2,899 11/17/2012 19:21:26 f59b33f0 Destination: Commerce Linden MKT2 Subscription Description: Order #1308556604 L$2,899 11/15/2012 11:20:39 76c340d0 Destination: Commerce Linden MKT2 Subscription Description: Order #1308367471 L$2,899 I NEED A REFUND PLEASE. I TRIED TO SEE MY ORDER HISTORY BUT IT'S BROKEN, SAYS: So sorry to keep you waiting. We'll be right back! We've been notified about this issue and we'll take a look at it shortly. Continue shopping
  3. I think you should contact support and file a jira, this way they must refund you
  4. I have been charged at least 3 times for the very same item in two days, it means:L$8697. I am not sure if I was charged also at the begining of this month, becasue I receive this message, when I try to see page 3: So sorry to keep you waiting. We'll be right back! We've been notified about this issue and we'll take a look at it shortly. I contacted support, and they told they can't fix it, told me to file a JIRA, I did but I haven't received any answer. Please somebody help me.
  5. Hello, this happen to me too. I have one product since February in the same status and no I have some products that were supposed to charge 2 or 3 weeks ago... And as you know help center here is very effective I can't find where to report it.
×
×
  • Create New...