kelli Enderfield

My friend can log into sl somedays and then he will crash and log in and crash soon as he logs.. can some one help please.. Phoenix Viewer 1.6.1 (1691) Mar 19 2012 11:12:11 (Phoenix Viewer Release Mesh) Release Notes Built with MSVC version 1400 (SSE2, LAA) CPU: Intel(R) Celeron(R) CPU 450 @ 2.20GHz (2194.5 MHz) Memory: 2037 MB OS Version: Microsoft Windows Vista 32-bit Service Pack 2 (Build 6002) Graphics Card Vendor: Intel Graphics Card: Intel Bear Lake B Windows Graphics Driver Version: 7.14.0010.1409 OpenGL Version: 1.4.0 - Build 7.14.10.1409 libcurl Version: libcurl/7.20.1 OpenSSL/0.9.8j zlib/1.2.3 J2C Decoder Version: OpenJPEG: 1.4.0.697, Runtime: 1.4.0 Audio Driver Version: FMOD version 3.750000 Qt Webkit Version: 4.7.1 Vivox Version: Unknown

I'm having trouble consistently logging in to Second Life. The login takes about twice as long as it should, and once everything finally gets loaded, I'm floating in an underwater void with nothing around me, and my avatar is invisible. It says I'm in the sim I was last in or chose to log into, with the coordinates 10,10,10, but I can't move, access anything, or teleport, and eventually it logs me out as if I had disconnected. Occasionally I'll manage to log in fine. it was working fine last night i have wireless internet also Singularity Viewer 1.7.2 (2956) Sep 15 2012 22:14:27 (Singularity) Release Notes Grid: Second Life Built with MSVC version 1600 CPU: Intel(R) Pentium(R) CPU B960 @ 2.20GHz (2195.05 MHz) Memory: 4044 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: Intel Graphics Card: Intel(R) HD Graphics Family Windows Graphics Driver Version: 8.15.0010.2353 OpenGL Version: 3.0.0 - Build 8.15.10.2353 Viewer SSE Version: SSE2 libcurl Version: libcurl/7.21.1 OpenSSL/1.0.0g zlib/1.2.5 c-ares/1.7.1 J2C Decoder Version: OpenJPEG: 1.4.0.635, Runtime: 1.4.0.635 Audio Driver Version: FMOD Ex 4.42.02 Qt Webkit Version: 4.7.1 (version number hard-coded)

Cant stay logged in... everytime i try to i crash... im on singularity and when i log in it loads up and screen freezes and it crash..

i wear a collar could that be it

its still doing it my mouth keep opening and closing

I HAVE UPDATED THE POST

IM ON SINGULARITY...FACE IS STUCK.... HOW DO I CHANGE IT