I normally don't respond to the rare lashing out by unhappy former tenants. However, seeing as the only response I recieved from Kat after THREE messages to her, letting her know her rent was in arrears. was a link to her posting here, I am happy to give the details she has failed to.
We are very generous with our grace period when a tenant falls into arrears, especially if they communicate with us during it. Our rent boxes send remindersdaily that rent is soon due 3 days before it expires and then daily to tell them it is in arrears. After 4 days of rent being in the red and 3 more messages from me personally to her having gone unanswered, we reclaimed the land, hit return on the land to return the items and set it back up for rent. Tenants sometimes leave SL or move to a different land and don't feel the need to tell us or respond. I do more than needed to attempt to contact them, as I did Kat.
To assume that a landowner knows, looks or is required to look to see if any objects on the land are no copy, is absurd.
As we all know, the excuses of only logging in once a week and/or not recieving IM's to email, is the tenants choosing and does not abscond them from keeping current if they want to retain their land.. It is the tenants responsiblilty when they agree to the covenant, to maintain their rent payments or have the land reclaimed. As with most covenants, ours also has a clause stipulating that objects lost upon return are not our responsibility. A covenant is a contract that is agreed to.
I also sent a private message to Kat after she sent me this link, explaining how to clear inventory cache and check for coalesced objects.Also that if she had kept her rent current or had at least responded to one of my messages, she would have avoided this dilemna. I also asked if she intended to pay for the rent owed.
Again, she did not bother to reply.
I wish Kat much luck and happiness in her Second Life adventures.