Jump to content

Leaderboard


Popular Content

Showing content with the highest reputation since 11/07/2019 in Knowledge Base Articles

  1. 1 point
    Creating a store Listing items for sale The Marketplace Listings window Version folders Stock folders Creating a new listing Changing versions of a listed item Changing the item associated with a listing Previewing your store Delivering items to the buyer Store managers Third-Party Viewer developer resources In other languages: Deutsch Español Français Italiano Português 日本語 This article explains the basics of how to get started as a merchant on the Second Life Marketplace. Once you are familiar with these steps, check out How to market your products for tips on how to make your business stand out, or learn about Managing your Marketplace store. Creating a store The first step to becoming a merchant is to create your store on the Second Life Marketplace. Your store is where customers can browse and purchase items you have listed for sale. Once a purchase is made, the items are delivered directly to the buyer's inventory in Second Life and the proceeds are added to your Linden dollar (L$) balance. To create your store: Make sure your Second Life account is at least five days old and has payment information on file. On any Marketplace page, click My Marketplace in the upper-right and click Create a Store. Read the Marketplace Terms of Service carefully, check I agree to the Second Life Marketplace Fee and Listing Policies, then scroll down to the bottom and click Continue. (Optional) Customize your store profile to make it more attractive and easier to find. Restart your Second Life Viewer before attempting to upload items to the Marketplace website. Listing items for sale Once you have set up your Marketplace store and restarted the Second Life Viewer, you can begin using the Marketplace Listings window to manage your store's inventory. Make sure you understand Second Life's next owner object permissions before listing your items for sale; these permissions allow you to control how your object may be copied or redistributed after you've sold it. The Marketplace Listings window Video Tutorial: Learning Listing, Version, & Stock Folders The Marketplace Listings window is an extension of your Second Life inventory that allows you to manage all inventory in your Second Life Marketplace store. By dragging and dropping items from your inventory window into the Marketplace Listings window, you can immediately begin setting up new listings, add updated versions of your existing products, and even list or unlist items on the Marketplace Store. You can access the Marketplace Listings window by choosing Me > Marketplace listings from the top menu bar of the Second Life Viewer. Version folders Each Marketplace Listing folder contains one or more version folders that allow you to easily manage updated versions of a product without creating a new listing. Version folders look like normal inventory folders with three lines drawn on them, like this: . Only one version folder may be active at a time for each listing; when a customer buys your product, they receive a copy of the active version folder and its contents. To activate a version folder for a Marketplace Listing, right-click the appropriate version folder and choose Activate. If a listing folder contains only one version folder, it is activated automatically. Currently active version folders are marked by the word "(active)". Note: When you drag objects from your regular inventory to a version folder, they are moved, not copied. This means that they no longer appear in your main inventory and will be lost permanently if deleted from their respective version folder. You may instead copy an item from your inventory to the Marketplace Listings window by right-clicking the item in your inventory and choosing Copy to Marketplace Listings. Stock folders You can use the Marketplace Listings window to sell a limited stock of no-copy items. No-copy items that you drag into the Marketplace Listings window are automatically placed into a stock folder. Stock folders look like normal inventory folders with a grid of squares on them, like this: . Stock folders also show the number of items they contain next to their names. For example, "Example Crate (stock=7)". Each stock folder must be inside a version folder, and represents the sale of a single item in the listing, even though there may be many items inside the stock folder. For example, if your active version folder consists of a copiable notecard and a stock folder containing 25 no-copy objects, each customer will receive a copy of the notecard and one randomly selected object from the stock folder until no items remain in the stock folder. The no-copy items within a stock folder must be of the same inventory type, but may have different names. For example, some identical limited-run items may have serial numbers written into their object names, but they can still be sold from the same stock folder. Note that while it is still possible to sell a limited quantity of copiable items using the appropriate listing field, the quantity of items available from a stock folder is determined by the number of items in the folder and cannot be changed using the Available quantity listing field. When a stock folder runs out of no-copy items, the Marketplace de-lists your listing and sends an email alert reminding you to add more units. Creating a new listing Video Tutorial: Creating a New Listing Follow these steps to create a listing for a new product on the Second Life Marketplace: Open the Marketplace Listings window in the Second Life Viewer by choosing Me > Marketplace listings from the top menu bar. Open your Inventory window by choosing Me > Inventory from the top menu bar. Drag your product from the Inventory window to the section of the Marketplace Listings window labeled Drop folders here to create new listings. It now appears under the Unassociated tab. Under the All or Unassociated tabs, right-click the listing folder containing your product and choose Create listing. The folder is moved to the Unlisted tab and now displays a listing number. Under the All or Unlisted tabs, the single version folder inside the listing folder is automatically made active. Right-click the listing folder or version folder and choose Edit listing to fill out the required listing fields on the Marketplace website. If you try to list your product before filling out the required listing fields, you will receive an error message explaining which fields still require input. Click the Update button to save your listing. On the All or Unlisted tab of the Marketplace Listings window, right-click the listing folder and choose List to list your product on the Second Life Marketplace. You may list or unlist items from the Marketplace website as well. Changing versions of a listed item Video Tutorial: Updating a Listing As you develop updates for your products, you can easily update your Marketplace listings with the new items without deleting the older versions: Open the Marketplace Listings window in the Second Life Viewer by choosing Me > Marketplace listings from the top menu bar. Open your Inventory window by choosing Me > Inventory from the top menu bar. Drag your updated product from your Inventory window to the listing folder for that product in the Marketplace Listings window; this creates a new, inactive version folder containing the updated product. Right-click the new folder and choose Activate to make it the active version folder for that listing. All new sales through the associated Marketplace listing will deliver products from the active version folder. At any time, you can revert your listing to sell a previous version of your product by right-clicking its version folder and choosing Activate. Changing the item associated with a listing Video Tutorial: Migrating Listings & Checking for Errors Under rare circumstances, you may need to completely change the item associated with a Marketplace listing. The most common reason for needing to change the item associated with a listing is accidental deletion of the inventory folder associated with a listing and need to re-associate items with an existing listing. To associate a listing folder with a pre-existing Marketplace listing: In the Second Life Viewer, choose Me> Marketplace listings. Find the listing number in parentheses next to your existing listing. For example, "Example Crate (3757)". Click the Unassociated tab of the Marketplace listings window. Right-click an unassociated item you wish to associate with your listing and choose Associate listing. In the Associate Listing window that appears, enter the listing ID of your existing listing and click OK. The unassociated item now replaces the existing item (if any) in the Marketplace listing. Note that changing the item associated with a listing in this way causes the item to become unlisted because you are replacing the active version folder. You will need to activate a new version folder and re-list the item as described in Creating a new listing. Previewing your store After you have listed at least one item, you can preview your store: On the Marketplace website, go to My Marketplace > My Store. This is how your customers see your store — but it also helps to browse the Marketplace as an alt to really walk in your customers' shoes. Important: To see items in your store that you have listed as Moderate or Adult content, make sure you set Show maturity levels to General, Moderate, Adult when you search! Delivering items to the buyer The Marketplace automatically delivers items for you. Occasionally, the delivery system fails, and a delivery gets lost on its way to the customer. If that happens, you can easily redeliver the item. Store managers A store manager is a Resident you have designated to manage some operations of your store in the Second Life Marketplace. Store managers can perform many of the same actions as the store owner, taking allowing them to take on some of the burden of managing your store. For full details on store managers, see Second Life Marketplace store managers. Third-Party Viewer developer resources There are two API wiki pages targeted at Third-Party Viewer developers. This API documentation is helpful for developers who want to integrate Marketplace features into their Third-Party Viewers, but is not necessary for most Marketplace merchants or their customers: Marketplace API for VMM AIS V3 API
  2. 1 point
    What is abandoned land? How to abandon land How to tell if land is abandoned What happens to abandoned land I abandoned my land by mistake! How to request purchase of abandoned land Review of land that looks abandoned In other languages: Deutsch Español Français Italiano 日本語 Português What is abandoned land? Abandoned land is a mainland parcel that has been returned to Linden Lab by the previous owner. How to abandon land Open the World menu and select About Land. The About Land window opens. In the General tab of the About Land window, click Abandon Land. Review the confirmation and click Ok. How to tell if land is abandoned Abandoned land is owned by Governor Linden and contains the term "Abandoned Land" in the parcel name. The parcel description often includes the name of the previous owner. Land that is owned by another Resident is not abandoned, even if it appears to be unused. What happens to abandoned land When a mainland parcel is abandoned, the ownership of the parcel changes to Governor Linden. There is no Linden dollar (L$) grant related to abandoned land. Once abandoned, the parcel settings are amended to reflect the abandoned status and auto-return settings are enabled after one week. Note: This program applies only to Linden-owned Mainland areas and does not include Private Regions. I abandoned my land by mistake! You should never expect to be able to reclaim abandoned land. Please use care to make sure that any abandonment action is intentional. However, if you do make a mistake, please submit a support case as soon as possible. Include the parcel location and explain that you would like to reclaim a parcel you abandoned by mistake. We can attempt to make a one-time courtesy effort to recover the land for you. How to request purchase of abandoned land To request the sale of abandoned land, submit a support case of the type Land & Region, and choose Abandoned Land from the second dropdown. Provide the details of your request. In many cases, we can assist by making a larger or smaller sized parcel available rather than the actual parcel that has been requested. If you require a different size parcel than what is currently available, please request the desired size (in square meters) and provide a SLurl to the parcel's location. We will attempt to assist with a direct sale to the Resident who has made the request, so please submit a ticket as soon as you are aware of the abandoned location. We attempt to give priority to those who already have land in the region, so please let us know if the request is for neighboring or additional land within the same region. We will try to assist with a direct sale of the abandoned land at a the price of L$1 per square meter. In some cases, abandoned land may not be eligible for a direct sale. In these cases we will attempt to make the land available for sale via the auction system. Here are some of the reasons that requested land may need to be offered as an auction: The location has a limited amount of abandoned land in the region. The location is neighboring protected land or waterfront. The location is in a themed area such as Bay City, Horizons, or Nautilus. The location offers bonus object use. The location is Adult rated. The location is newly abandoned and not known to be available. These are only guidelines; each request is considered on a case-by-case basis and we may not be able to assist by making an abandoned parcel available as a direct sale or auction. Review of land that looks abandoned If you find a parcel that appears to be owned by a defunct account or group, there is a possibility that we can make the parcel available for sale. However, please note that land owned by a valid account or group is not abandoned, even if it appears to be unused. Please bear in mind that many Residents have annual accounts, and it may take many months for the account status to expire if they have chosen to leave or use a different account. Land cannot be reclaimed simply due to inactivity. If you have a premium account, you can trigger an auction for abandoned land by opening a support case with the following information: The parcel's SLurl. The concern that prompted you to investigate the parcel's status.
  3. 1 point
    Questions about searching How do I use the search window? What is the difference between the Everything tab and the other tabs? Why doesn't the Everything tab show what I searched for? Is search functionality available on the web? What about search in Viewer 1.23? Why don't I see the item I'm looking for? Why am I getting an error that some search terms have been removed from my query? Why isn't my last search showing? What's included in the Everything tab of the Search window? How can I search classified ads only? How do I sort search results alphabetically? Can I use Boolean operators or other advanced search techniques? Can I filter search results by maturity rating? Do searches match partial words? Privacy concerns Land parcels Groups Profiles Objects What happens when I transfer an object set to show in search? Events Questions about creating search listings Why is my listing lower than it should be? Why isn't my listing shown? Why isn't my event or Destination Guide listing on the home page? Why are search results so different with newer Viewer versions? What do I do if I can’t find my parcel or region when I search for it? Why can’t I find Events in "Everything"? Why do you hate me, my store, my parcel, my friend? Are objects on "private land" that are set for sale included in search? Do objects with the default name "Object" affect results? What about things inside a vendor? Are people able to use a search result teleport link to access a private parcel? When are search results updated? How do I list my land as a rental? Create a classified ad Set land category Set parcel description Questions about searching How do I use the search window? The Second Life search window has four top-level sections: Events - Displays events that are currently in progress. You may teleport directly to the events or click through for more information. Destination Guide - The guide lists inworld locations hand-picked by Linden Lab and sorted into a wide variety of categories. See What is the Second Life Destination Guide? for more information. Land & Rentals - Lists prominent real estate offerings. Classifieds - Shows top classified ads. This section is always visible at the bottom of the search window home screen, no matter what other tab you have selected. See Classifieds FAQ for more information on classified ads. Once you enter a search term and press Enter or Search, you may filter your search results using the tabs on the left side of the window: Everything Classifieds Events Destination Guide Groups Land & Rentals People Places Check a Maturity rating to filter results to GENERAL, MODERATE, or ADULT content. What is the difference between the Everything tab and the other tabs? The Everything tab combines results from multiple collections to bring you relevant results from a variety of sources. The other tabs restrict your query to that single collection only. Why doesn't the Everything tab show what I searched for? Everything search finds items listed in People, Places, and Groups, depending on relevance. When searching for people in Everything, you must enter their full names. If you do not know the full name, use thePeople category. Note: A Resident's full info appears in search results only if he or she has checked Show me in Search results in Me > Preferences > Privacy. Is search functionality available on the web? Search results are available to the public; anyone with a Web browser can view results athttp://search.secondlife.com/. External search engines such as Yahoo, Bing, and Google may also pick up the search results, although we're not explicitly asking search engines to crawl them at this time. It's important to remember that this information is not tied to your real life identity and is the same information anyone can access with a free Second Life account. What about search in Viewer 1.23? Viewer 1.23's search feature still mostly works, but All and Group searches no longer work in Viewer 1.23. Why don't I see the item I'm looking for? Results on the Everything tab are ranked differently than on the other tabs, so the results are shown in a different order. It may be that the item you are looking for is ranked either higher or lower than on other tabs. Why am I getting an error that some search terms have been removed from my query? There are content restrictions that affect search results in all of Search. Certain words are not allowed in search, or are only allowed if you are an adult at least 18 years old and have set your preferences to see adult content. Why isn't my last search showing? Your last search is shown if you reopen the search window within 15 minutes of running your query. Otherwise the search home page is shown. What's included in the Everything tab of the Search window? Places People Groups Note: Classifieds are shown in a separate column in search results on the right. How can I search classified ads only? To search only classified ads, choose Classifieds from the dropdown menu next to the search field. Search results are listed in descending order of the price the Resident paid for the ad. How do I sort search results alphabetically? On most tabs, you can filter search results by choosing a sorting method from the Sort by dropdown menu. You may not sort Land & Rentals or Everything in this way. Can I use Boolean operators or other advanced search techniques? No, you cannot use Boolean operators when searching Second Life. Can I filter search results by maturity rating? To filter search results by maturity rating, check the boxes for General, Moderate, and Adult in the Search window; for more information, see Maturity Ratings and search. To view Adult search results, you must be at least 18 years old. Do searches match partial words? No. However, you can use an asterisk * as a wildcard character for searches on the People tab. For example, a search for Jer* Lin* returns "Jeremy Linden" and any other matching results. Privacy concerns You can specify what's included in search. For the initial population of the search, we made some assumptions for the default settings of each type of result (explained below). You can change the default after it has been set, although it may take one to two days before changes are reflected in the search results. Due to the nature of search indexing, we cannot make any guarantees about when changes will appear. Be aware that search results are available to the public; anyone with a web browser can view them from the proper search page. External search engines like Yahoo and Google may also pick up search results, but we are not explicitly asking search engines to crawl them at this time. It is important to remember that Linden Lab does not tie this information to your real life identity. However, if you provide real life information in any of the content types indexed by All search, it could be viewed by people via the Web as well as by anyone with a free Second Life account. Land parcels Warning: There is a L$30 per week fee to show your parcel in search. Parcels must be at least 128 square meters in order to appear in the All Results or Places search. Do not spend L$30 to list parcels smaller than 128 square meters, since they won't be listed! By default, land parcels do not appear in search results. To make a parcel appear in search results: Right click on the parcel and select About Land or choose World > Place Profile >About Land. Select the Options tab. Check Show Place in Search. Select a Category from the drop-down list. Groups If you are an officer or owner of a group, you can make the group visible in search results. UnderMy Groups / General, select the Show in searchcheck box. Groups with fewer than two active members (that is, members who have logged into Second Life in the past 6 months) do not appear in search results. Profiles All Resident profiles are included in search by default. You can limit the amount of information others can search in your profile by unchecking the Show me in Search results check box in the PREFERENCES window, under the Privacy tab. When you do this, search results show only: Your avatar's name Your avatar's portrait You profile's maturity level, based on the maturity level of its content Objects The Show in Search option for an object is unchecked by default. To make an object visible in search: Right click on the object and select Edit. Click the General tab. Check Show in Search. What happens when I transfer an object set to show in search? Objects for sale and set to show in Search default back to the Show in search option unchecked for the purchaser of the object. Objects set to show in Search that are transferred to another Resident keep the Show in search option checked. The new object owner can uncheck this option. Note: For an object to be visible in Search, it must be on a parcel of land that has Show Place in Search checked. Events All events are automatically included in search in the Events tab. You can search on any information within the event details. Events also appear in search results on the Everything tab but have a reduced ranking; for the best results, use the Events tab. For more information on events, see Inworld events. Questions about creating search listings Why is my listing lower than it should be? The new search engine determines relevance of items differently than the old system. In comparison tests, Residents indicate that the new search engine results are more relevant three out of four times. If your listing is lower than you expect, make sure that your description is human-readable: avoid keyword stuffing. Refer to the Guidelines for creating search listings for more tips on how to affect your search ranking. Why isn't my listing shown? There are several reasons your listing may not be showing up: It may take up to six hours for new items to show in search. The "Everything" tab is a much stricter search than the other tabs; otherwise there would be too many results. When looking for Residents or places on the "Everything" tab, try searching for the full name. If your listing isn't shown in the expected category, verify that the Show in Search check box has been checked. Parcels for sale or rent show only if they are at least 512m2 in size. Why isn't my event or Destination Guide listing on the home page? The Events and Destination Guide listings on the home page only appear if they are currently active. Why are search results so different with newer Viewer versions? Viewer 1.x search looks only for the exact words you typed into the search field and returns results that contain all of those exact words. Searches using the current Second Life Viewer attempt to find matches using possible suffixes (-ing, -ed, -s) and other factors to determine the relevance of results before returning them to you in order of relevance. What do I do if I can’t find my parcel or region when I search for it? Please be aware that if you've created a new parcel or recently purchased one, it can take 2 days for it to appear in Search. Also, if you have split your parcel and it is less than 128 m2, it will not show in results. If you've changed the title or description of your parcel, you may need to wait up to two days for the change to be reflected in search rankings. Why can’t I find Events in "Everything"? Events receive a lower search ranking when shown in the Everything tab. Why do you hate me, my store, my parcel, my friend? We are not, in any way, punishing individual stores, listings, or residents in Search, and we have no plans to do so. The search system treats classes of content in the same way. For example, the maturity ratings system flags some content, but it flags all listings using the same criteria. Are objects on "private land" that are set for sale included in search? If your parcel is set not to show in Search, your objects will not be listed, even if they are set to show in Search. If your parcel is set to show in Search, your for-sale objects are listed on your parcel page and do affect your search ranking. Do objects with the default name "Object" affect results? The search system ignores all objects with the default name of "Object." What about things inside a vendor? Vendor kiosks must be explicitly set to Show in Search, the same as any other object to be included in search. From the server's perspective, a vendor is just a scripted object — it doesn't really know that the object is selling something. Likewise, it is not possible to search inside the vendor, although you could use the name and/or description of the vendor object to list keywords describing what's inside it. Are people able to use a search result teleport link to access a private parcel? Only if the private parcel owner has given them access. If the owner has enabled Show Place in Search, the parcel search results page shows links to the parcel and to the objects on the parcel. The object links allow people to find things on any parcel more easily, but the links do not circumvent privacy settings. When are search results updated? The pages on world.secondlife.com update within two hours of changes. Results shown in the Viewer update in less than 8 hours. How do I list my land as a rental? You have three options to list a land rental that appears in search: Classified ad Set land category in About Land window Set the parcel description In addition, if you are an estate owner listing a rental on a private estate, you need to set the parcel for sale. We recommend that you set the price as the weekly rental price and disclose any other setup fees or deposits in the description. Warning: Do not set your parcel for sale if you are on the mainland and you want it to be shown as a rental. Any mainland parcel that is set for sale will show up in the Sale section and can be purchased by another Resident. Create a classified ad Create a classified ad on the parcel in the Land Rental category. Either click "Create a Classified" in the search page or: Choose My Profile > MY PICKS. Click the "+" near the bottom of the panel. Choose New Classified. Then: For Category, select Land Rental. Fill in other information. Click Publish. Set land category In the SL Viewer: Choose World > Place Profile > About Land. Click the OPTIONS tab. Set the Category dropdown to Rental. Be sure Show Place in Search is also checked. Set parcel description Choose World > Place Profile > About Land. Click the GENERAL tab. Use any one of the following phrases (case insensitive) in the parcel's Name or Description: Parcel for Rent Mainland Rental Estate Rental Homestead Rental Land Rental Private Estate Rental
  4. 0 points
    US dollar balance Ways to use your US dollar balance Pay for Second Life expenses Process credit (withdrawal) Wire transfers Sending money to Linden Lab Receiving money from Linden Lab In other languages: Deutsch Español Français Italiano Português Pусский Türkçe 日本語 US dollar balance Note: As of August 1, 2019, your US dollar balance is managed by Tilia, a subsidiary of Linden Lab. For additional details about Tilia and how it interacts with your Second Life account, please see the Tilia FAQ. All Second Life® accounts have both a Linden dollar balance and a US dollar balance. You can see both balances in the Linden Dollar Summary and Tilia Account Summary on your Account page at secondlife.com. When you have a new Second Life account, your US dollar balance is $0. You can increase your US dollar balance by selling L$ on the LindeX. The L$ can be used to make purchases inworld or on the Second Life Marketplace; the US$ can be used for other purposes related to your account. Using your US dollar balance You can put your US dollar balance to work in several ways, explained below. Pay for Second Life expenses When you pay your premium membership fee, land use fees, private estate fees, buy Linden dollars or buy a Private Region, Linden Lab charges your US dollar balance. If your US dollar balance does not cover your expenses, all available US$ credit is applied to the fee. Then we charge the remainder via your preferred payment method. (Bill the full amount to your payment method by clicking "DON'T USE" next to your USD balance.) If you make enough Linden dollars, you can sell them on the LindeX to increase your US dollar balance. Some Residents' premium accounts pay for themselves! Process credit (withdrawal) Update: As of June 6, 2016, Turkish Second Life Residents are unable to use PayPal to process credit on their US dollar balances. It is, however, still possible for Turkish Residents to make purchases or to process credit using Skrill. For more information about PayPal's suspension of operations in Turkey, please visit PayPal's website (in Turkish). Net proceeds from your sales of Linden Dollars remain as credit on your Second Life account, and this credit is automatically applied to your account fees as described above. If you do not wish to apply your Linden Dollar sales proceeds to your fees, you may withdraw this portion of your account credit through a real-world credit process. (See Process Credit) Note that you may only process credit due to net proceeds from sales of Linden Dollars. Purchases of account credits and credits due to gift codes or other promotional account credits are nonrefundable, and may not be processed as a payment to you. You must be in full compliance with our Terms of Service to receive any payment through the credit payment process. This includes, without limitation, the requirement to have accurate and complete registration information, including verifiable billing information. Under certain circumstances, Linden Lab may request additional information from you before processing a request. If provided in a timely manner, this extra step should not significantly delay processing times. Additionally, you must be in compliance with Tilia's Terms of Service and provide Tilia with adequate documentation for ID verification in order to process credit. Tilia is a subsidiary of Linden Lab that offers certain financial services to the Second Life community and helps Second Life comply with U.S. laws and regulations. For additional information about Tilia and the documentation required for ID verification, please see the Tilia FAQ. The following table provides an estimate for when you should receive your USD in your account based on the day of the week you submit your request. You should expect to see the USD in your account on or before the date listed. For most requests, you should receive payment to your PayPal or Skrill account within two business days. However, for a minority of requests, this process may take five business days. Business holidays in the US will extend the two or five business day window by one day. Requested Day Two Business Days later Five Business Days Later Monday Wednesday Following Monday Tuesday Thursday Following Tuesday Wednesday Friday Following Wednesday Thursday Following Monday Following Thursday Friday Following Tuesday Following Friday Saturday Following Wednesday Following Monday (Eight calendar days later) Sunday Following Wednesday Following Monday (Seven calendar days later) How can I withdraw USD credit from my account balance? You may choose to credit your US dollar balance to a PayPal or Skrill account. This is known as a process-credit request, because you are requesting to process credit from the Second Life system to your real-world account. Depending on which option you choose, you may be subject to fees and minimum withdrawal amounts. How do I select a payout method? When you request to process a credit from Second Life to your real-world account using the new system, you will be required to choose a payout method. To place a process-credit request to PayPal, you will need to select your PayPal email address from the request form. The form lists the PayPal account(s) you currently have on file at secondlife.com, as well as the PayPal account that you used for process-credit requests (if you have made previous requests in the old process-credit system). To place a process-credit request to Skrill, you need to select your Skrill email address from the request form. The form lists the Skrill account(s) you currently have on file at secondlife.com, as well as the Skrill accounts that you used for process-credit requests (if you have made previous requests in the older process-credit system). Choose one of the existing accounts, or add a new PayPal/Skrill account as a payment method in the Change Payment Method window: Note: If you change your payout method, we may require additional information to verify your identity before we process the request. This verification is for your security. Can I send funds to someone else's PayPal or Skrill account? Process-credit requests must be sent to a PayPal or Skrill account that you control. They are not meant to be used to pay someone else. Is there a minimum or maximum amount? The minimum process-credit amount allowed is $10, plus any fees. The maximum amount per transaction is $9,999 minus fees. If necessary, you can process a larger amount over multiple smaller transactions. If you are permanently closing your account, you may request a withdrawal of the full US dollar balance, even if it is less than $10. This is the only circumstance where the $10 minimum does not apply. To begin this process, please contact Support for assistance. How much does it cost to process credits? There is a fee per process-credit transaction. Fees are subtracted from the amount you enter in the form, so you will receive less than that amount in your PayPal or Skrill account. You can view the relevant fee amounts on the Transaction Fees and Payment Priority page. How long does it take to process credits? For processing a credit to a Paypal or Skrill account, requests generally take up to five business days (Monday-Friday, not including U.S. holidays) to be completed. We always strive for quick turnaround; however, holidays and the volume of transactions may affect processing times. Also, in the event that Linden Lab requires additional information from a Resident, the processing time will depend on the timely submission of the information by the Resident. How can I check on my previous and pending requests? To view a full history of your process credit transactions, see the Process Credit History page. Any recent requests that have yet to be sent to PayPal or Skrill will say "processing" next to the timestamp. If the request looks to have been completed, but you haven't received funds in your PayPal or Skrill account, please contact Support for assistance. How can I cancel a process-credit request? You might have entered the wrong amount or the wrong PayPal/Skrill account information when requesting a credit. If you think you've made a mistake, check your Process Credit History and then contact Support for assistance. You'll need to tell us which request is to be canceled (use the date/time and the amount to identify it). Please notify us as soon as you can, so that we can reverse the request and restore the funds to your account balance. Afterward, you may request the withdrawal again, or you may use the funds to pay Second Life account fees. Wire transfers Sending money to Linden Lab Linden Lab is not currently able to accept payment from your bank via wire transfer. Please pay for balances through credit card, Paypal, or Skrill. Receiving money from Linden Lab Linden Lab is not currently able to support payment to your bank via wire transfer. If you wish to credit your USD balance to an external account, please do so through Paypal or Skrill.
  5. 0 points
    Requirements Creating an auction Re-scheduling an auction Cancelling an auction Completing an auction In other languages: Deutsch Español Français Italiano 日本語 Português Notice: As of October 14, 2019, new Resident-to-Resident auctions have been disabled while we make improvements. All existing auctions will be allowed to complete as originally scheduled. For more information, please see the official Second Life Blog. It is possible to create your own land auctions for individually owned parcels on the Second Life mainland. Requirements The parcel must be owned by an individual resident and the parcel must be on the mainland. Group owned parcels and parcels on private islands cannot be auctioned. Your parcel must also be marked Show in Search (see Place Pages for more information). Auctions can only be created by the parcel owner, and the owner must have a verified email address. Creating an auction Go to https://places.secondlife.com/ and click on My Places in the menu bar. Select a parcel to be auctioned and click Visit. This takes you to the Place Page for that parcel. Click the Auction This Parcel button in the left column. This takes you to the form to schedule the auction for this parcel. There are four fields, all required: Start Time: The time when the auction will begin, in Pacific Time Close Time: The time when the auction will end, in Pacific Time Starting Bid: The minimum bid required for the first bidder, in Linden dollars (L$) Bid Increment: The increment by which bids must be increased (for example, if the current bid is 500 and the bid increment is 10, then the next bid must be at least 510). Note: These fields are populated with default values, but you are free to adjust them. The following limitations apply: Start Time: Must be in the future, but cannot be scheduled more than four weeks in the future. Close Time: Must be at least 48 hours after the start time but auctions can last no more than one week. Starting Bid: The default starting bid is L$0.50 per parcel square meter, but you can change it to whatever you like. Bid Increment: The default bid increment is 10. Bid increment must be set in multiples of 10, and the maximum increment is 100. When you have set the desired values, click the Create Auction button. Your parcel then appears in the Scheduled Auctions list until the start time, and the Place Page indicates that an auction has been scheduled. After the start time, your parcel appears in the Open Auctions list and the bidding box appears on your parcel's Place Page. When you create the auction, the ownership of the parcel is transferred to a temporary holding account named AuctionServices Linden. You will no longer be listed as the owner. You will not be able to edit, cut, sell, or change the parcel in any way once you create the auction. If you cancel the auction, or if the auction completes without any bids, then the ownership of the parcel returns to you. Re-scheduling an auction At any time before the auction begins, you can change the scheduled times and bid amounts. When the auction has been scheduled but not started, a Re-Schedule This Auction button appears on the place page for the parcel owner. Clicking this button takes you back to the schedule form, where you can change any of the previously set values. Cancelling an auction You may cancel an auction at any time before it starts. You can also cancel an auction that has already begun as long as there are no bids. Simply click the Cancel This Auction button on the Place Page and then confirm cancellation on the next page. When you cancel the auction, the ownership of the parcel reverts back to you. Note: You cannot cancel an auction if it has received at least one bid. Completing an auction When the Close Time arrives, the auction is completed automatically. You receive an email notification that the auction has been completed, but no action is required on your part. Ownership of the parcel is transferred to the auction winner, and the winning bid amount (minus a 15% commission) is transferred to your account. If the auction closes without having received any bids, the ownership of the parcel is transferred back to you from Auction Services.
×
×
  • Create New...