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  1. 198 points
    As concerns about the current coronavirus outbreak continue, we want to assure the community that we have taken steps to ensure that the Second Life operations stay steady while also helping our employees stay safe through this public health crisis. Our hearts and thoughts go out to those who have been affected by this unprecedented event. Second Life will continue to be available without interruption as we get through this tough time together. Due to our previous crisis contingency planning and the flexible nature of our distributed workforce, we are not expecting any changes to response times for support inquiries and payment processing. We know that Second Life serves a great purpose for our community as people seek ways to stay in touch with their friends and co-workers, as they grapple with new social distancing protocols, mandated remote work requirements, and other precautionary measures. With the closure of many universities and displaced conferences and events, Second Life also continues to be an option for disrupted organizations looking for new remote work, classroom or event solutions. To help, we recently implemented a reduction in pricing to a flat $99/month per region for qualified education and nonprofit organizations. We are seeing an increase in new registrations and returning residents during this outbreak. Please be kind and welcoming to those who may just need a friendly conversation to escape from this crazy world for a moment or more. If you have a friend or colleague who is looking for a safe place to socialize online during these tough times, we encourage you to help them discover how Second Life can enable them to feel less isolated by connecting them to your favorite communities or experiences. Like many companies across the globe, we’ve put into action new remote work policies for our employees to ensure that they can take care of themselves and their families while continuing to work from home. Prior to this incident, a large percentage of our company was already working from the “Moonlab” (that’s what we call remote employees’ locations), so we have been able to transition quickly and efficiently to a fully remote setup. For the past 17 years, Second Life has been a special place that brings people across the world together -- and we appreciate your trust and support as we get through this rough time together. Ebbe and all the Lindens From the Moonlab. 3.18.2020. Pictured: Some of the many Linden Lab employees at a recent meeting in Second Life.
  2. 177 points
    UPDATE: The limited-time opportunity for existing Premium members to lock in their current rates for one more billing cycle, including extending an existing monthly to use the current full year rate by upgrading now to annual is now available on the premium page. Simply renew before June 24th to extend your current Membership at the same low rate. For example, monthly members will be billed at the lower rate for one more monthly billing cycle, while annual members may renew (or monthly users may upgrade to annual) early to add one more year to your existing Membership at the current lower rate. If you have any trouble accessing the website, please note that it may be due to an increase in traffic and that the option will be available until the end of the day on June 24th. On May 29, we made an announcement about future changes to Premium and Basic account features including plans to increase Group Memberships and offline IM limits for Premium account holders while reducing them for Basic accounts. We’ve since heard strong and convincing feedback from many in our community about the impact of changing Group Membership limits for Basic accounts. For example, many Residents have shared how they rely heavily on Groups to stay informed about new product releases as Merchants use this feature to regularly communicate news and updates to their customers, and how much Groups are used for keeping communities active. We hear your concerns and, as a result, Group Membership limits for Basic Residents will NOT be reduced as part of our Premium Membership changes rolling out on June 24. While Basic Members will continue to have an unchanged limit of 42 groups, all Premium Members will still see their limits increased from 60 to 70. Here’s the revised summary of Premium feature changes: Our goal is to increase Group performance for everyone - whether you are Basic or Premium. As a result, we will be prioritizing some development resources to address Group performance. We know change can sometimes be frustrating, so we appreciate your patience. Your feedback is helping to inform some of these revisions, so we’ll continue to listen closely. Please see the original blog post for all pricing changes planned for June 24. Land prices will decrease as announced on June 3, and existing Premium Members can lock in their current rates for one more billing cycle.* Simply pre-pay between June 3 and the end of the day on June 24 to extend your current Membership by one more cycle at the current low rate. Thank you again for all of the feedback. We do not make these kinds of decisions lightly but are always open to the feedback, criticism, and ideas from our incredible community, and willing to listen and learn. * We will update our blog when the availability to lock in your current rate goes live on Monday. If you have any trouble accessing the website on that day, please note that it may be due to an increase in traffic and that the option will be available until the end of the day on June 24th.
  3. 118 points
    Hi everyone. As I’m sure most of y’all have noticed, Second Life has had a rough 24 hours. We’re experiencing outages unlike any in recent history, and I wanted to take a moment and explain what’s going on. The grid is currently undergoing a large DDoS (Distributed Denial of Service) attack. Second Life being hit with a DDoS attack is pretty routine. It happens quite a bit, and we’re good at handling it without a large number of Residents noticing. However, the current DDoS attacks are at a level that we rarely see, and are impacting the entire grid at once. My team (the Second Life Operations Team) is working as hard as we can to mitigate these attacks. We’ve had people working round-the-clock since they started, and will continue to do so until they settle down. (I had a very late night, myself!) Second Life is not the only Internet service that’s been targeted today. My sister and brother opsen at other companies across the country are fighting the same battle we are. It’s been a rough few days on much of the Internet. We’re really sorry that access to Second Life has been so sporadic over the last day. Trying to combat these attacks has the full attention of my team, and we’re working as hard as we can on it. We’ll keep posting on the Second Life Status Blog as we have new updates. See you inworld! April Linden Second Life Operations Team Lead
  4. 118 points
    Recently, the Linden Lab IP team sent a takedown request regarding a YouTube video created by the great Strawberry Singh. She and many others have pointed out that this seems like a mistake, and we agree. We have reversed that takedown request and have reached out directly to Strawberry, but would also like to take this opportunity to publicly apologize to her. Strawberry, we feel fortunate to have you as a member of our Second Life community (and Sansar as well!), and we are grateful for the public support that your blog, YouTube channel, and other social media activity provides. We’re fans of your work, we are sorry for this misstep, and we hope you will continue sharing your awesome videos. Below is some more info on what happened and why, and what we’re going to do differently in the future. Like most businesses, we have policies in place around permissible use of Linden Lab trademarks. These are intended to legally protect our trademarks and brand, and to avoid confusion that can arise about what’s actually from an official source vs. a third party (to help with this, we have the “inSL” program). This policy has prohibited showing portions of the SL join flow, and that’s what triggered the recent takedown request. We’re revisiting that portion of our policy now. The support of the SL community is incredibly valuable. Resident-created videos, blogs, and other social media not only enrich our existing community, but also help it to grow by showing off incredible SL content to the outside world, helping new users to get started, and more. While we still need policies in place to protect our trademarks, we will apply them as permissively as we can with the goal of encouraging and supporting our community. Many years ago, the illustrious SL legal team made news by sending an “un-cease and desist” notice to a parody blog - rather than asking for a takedown, it offered encouragement to the creator. In that same spirit, we would like to offer our encouragement to Strawberry Singh and other Residents helping to evangelize the virtual world on YouTube and other social media. We appreciate your enthusiasm for SL, we are grateful for your support, and we ask you to please proceed and persist.
  5. 103 points
    There’ve been quite a few rumors about changes at the Lab and their possible effects on Second Life and Tilia. The truth is that we have made a few operational and personnel changes to ensure that we continue to stay strong for the next decade and beyond. This means that we had to say goodbye to a few employees, but at the same time we also strengthened our team by bringing back some heavy hitters who will help make Second Life better than ever. So, Second Life is still here and still strong. We’re continuing to invest in its future and you’ll see the results of our commitment this year as we roll out a new mobile companion app, new Linden Home themes, performance and usability improvements, and a number of other new features and enhancements. The ability to change names will be available in the next few weeks, too. These changes reflect our commitment to making SL strong for many years to come. To infinity and beyond!
  6. 98 points
    As the end of the year approaches we’re working hard on improvements to Second Life, including your most-requested features such as Name Changes, enhancements of the Marketplace, Events, and Premium Membership. Here’s a rundown of what to expect, including some important fee changes which will soon take effect. THE RETURN OF LAST NAMES -- UPDATE & CONTEST We heard you loud and clear. Soon it will be possible to change the name of a Second Life account. This is one of our Residents’ most requested features and we’re working furiously to make it available by the end of January. Name Changes will be exclusively for Premium members at an additional fee. Changing one or both of your First and Last Name will be available as a single transaction. Last Names will be picked from a list, which you can help us curate. What’s a last name you would choose for yourself? We’ll soon hold a contest seeking your contributions to the pool of last name options. From all of the suggestions, we’ll pick five, and those five lucky Residents will be able to change their names completely free of charge! You will not need to be Premium to participate or to win. The contest will run December 16 through January 15th, and participation details will be announced shortly. MARKETPLACE CHANGES & FEE UPDATES Effective December 2, 2019, Marketplace Product Listing Enhancement fees will be reduced by 10%. Listing enhancements allow merchants to promote their items by displaying them as “Featured Items” on Marketplace pages. On December 2, 2019, commission rates on Marketplace sales will become 10% of the item price. This will be the first commission increase since the Marketplace debuted a decade ago. This new rate remains significantly lower than most digital content commissions across the industry. Apple and Google charge a 30% commission on sales in their app stores, as do many other popular virtual worlds, VR and gaming platforms, such as Oculus and Sinespace. This fee change helps offset our costs as we invest heavily in new Marketplace features and improvements, which remains the Internet’s largest user-created virtual world Marketplace with more than 5 million items. Over the past year we’ve added a store owner’s ability to designate other Residents as Store Managers, who can help merchants run their businesses. Recently we have taken steps to clean the Marketplace of outdated or inactive listings so that higher-quality listings are more visible to purchasers. We’ve also added long-requested features like customer-initiated redeliveries, a Revenue Distribution page, Wishlists, Favorite Sellers, and much more. More changes are coming in short order. The ability to filter limited quantity and demo items is just around the corner. A number of improvements for navigating shopping and order history for shoppers, and a way to prevent limited-quantity item redelivery for the Merchants. Mobile-friendly layouts are coming. Additionally, we’re working to improve the ability for Merchants to issue refunds. We’re also planning to give the Marketplace a facelift later in the year, and we’re looking into a way to develop a native vendor system that better connects inworld sales and tracking with Marketplace transactions. EVENTS FEES & CHANGES Improvements to the Events pages are in the works for 2020, too. You’ll soon see more functionality and a new look, such as the ability to set an alert on an event you want to attend, to follow your favorite event hosts, to share your event calendar with friends, and to see the latest event developments in a news feed. Here’s a peek at a concept design (subject to change): Pictured: Early concept for redesigned Events pages We’ve heard many complaints from our Residents about duplicated event listings and spam. To combat this problem, we’re introducing a nominal fee which will help discourage spamming and encourage higher-quality events from committed event hosts. Basic members will be charged L$50 to create an event listing while Premium members will pay L$10. On the heels of this change, we will introduce the ability for Premium members to schedule recurring events. PREMIUM PLUS Changes are underway for Premium Membership. In 2020, you’ll see a new membership level, Premium Plus. This new option will join our classic Premium tier as an additional choice for Residents who want to get even more value from their Second Life. We think that many Residents will appreciate the new benefits and features of Premium Plus. Speaking of Premium … some astute Residents have noticed a lot of Mole activity around the Belliseria continent. Could something be afoot? Speculations abound! We are happy to confirm... NEW LINDEN HOMES Yes, it’s true! A new Linden Homes theme is on the way. On the heels of our recent additions of new Traditional, Houseboat, and Camper themes, the final touches are being put on for the next theme. You’ll be able to get an exclusive first peek at the newest Linden Home offerings at the SL Christmas Expo, held Dec. 5-25 in Second Life. MORE TO COME IN 2020 We’ve got more in the works for 2020, too. Don’t forget that you can contribute your own feature requests for our team to review in JIRA. Simply login to create a new JIRA and select “Feature Request.” Did you know that most of the recent improvements to the Marketplace came from Feature Requests? Thanks for your continuing dedication and creative contributions to the Second Life community. We are so excited for everything that lies ahead!
  7. 95 points
    Can you believe it? Second Life turns 15 this year! To kick off our year-long birthday celebration, we’ve rounded up 15 exciting improvements and features that make Second Life better than ever in 2018 and beyond! Lower Mainland costs - Did you hear the news? We’ve reduced Mainland costs by over 10 percent. This change is part of our continued commitment to move toward a healthier economy, with more balance between costs and fees associated with land ownership, Premium subscriptions, commissions and transaction fees. For more information and context on this and other pricing changes, see the section “Updates to Mainland Costs & Other Pricing Changes” below. Double Mainland tier - We also recently announced that Premium members get DOUBLE the Mainland allotment! That’s twice as much space to build, create and design your own home, business or experience in Second Life at no extra charge! More Value for Premium Members - In the coming months, we’ll be announcing new features for Premium subscribers — including brand-new advantages that will add more value for Merchants, Creators and Landowners. There’s never been a better time to upgrade to Premium! Environment Enhancements (code name: EEP!) - Soon you’ll see a series of new customizations in the environment rendering system (also known as Windlight). Creators will have more control over the sky, water, lighting and atmosphere. You'll be able to adjust the number of real-world hours in the Second Life "day" to match that of a real world location; the cycle can be as short as the 4 hours it is now - or up to 7 real world days long. These changes will give more value, flexibility and marketability to land. Environment settings will also become tradable assets, so that they can be bought and sold in the Marketplace, creating another avenue for residents to profit from their creativity. More exclusive games and experiences - Last week, we unveiled “Linden Realms: The Wrath of Ruth” — a fiery update to a familiar classic that awards skilled players with unique prizes. There are more exclusive experiences on the way, including something special for our 15th anniversary celebration this summer. Themed Learning Islands - Getting connected to people who share your interests will be easier than ever with “Themed Learning Islands.” Soon newcomers may start their adventures in one of several themed areas, so their first experience in SL will be among Residents who share similar interests. This new initiative is in addition to our existing Community Gateway program which empowers independent communities to develop their own newcomer-friendly experiences. The return of Last Names - You’ve asked for it (a lot!), so we will provide a way to customize your last name in Second Life! More details will be available later this year. Gridwide Experiences - Currently, Creators can use the increased scripting capabilities of an Experience only in a region or parcel whose owner has explicitly enabled their Experience. One of the new Premium abilities will be an Experience that is enabled anywhere on the grid unless the landowner has blocked it. Auctions - We are updating our system for conducting Land Auctions. The new auction system will be integrated with Place Pages, providing much richer possibilities for describing the land for sale. Most importantly, Residents will be able to create an Auction to sell their land. Linden Homes improvements - We're bringing newer and better Linden Home designs this year. Marketplace updates - We've got a number of improvements to Marketplace in the works, too! We’re integrating many long-requested features that will help to reduce clutter and improve the functionality of listings as the Marketplace gets a facelift later this year. Improved performance - We're working on a number of improvements to performance, from faster rendering in the viewer to reduce client lag, to changes in the simulator designed to allow more objects, scripts, and avatars. Animesh - Last year, we introduced Animesh in beta available to all Creator participants. This year, with diligent and invaluable input from the community, we plan to roll out this exciting new feature for everyone! Bakes on Mesh - Extends the Viewer and the Avatar Baking Service to allow wearable textures (such as skins, clothing and tattoos) to be applied directly onto mesh body parts as they are on system avatars. To do this, you'll 'wear' the textures as you would for the system avatar, and then edit the mesh body part to indicate the body part that should be used on each of the mesh faces; the corresponding system body part is then automatically hidden for you. This project also increases the supported resolution of wearable textures by 4 times (from 512 pixels square to 1024 pixels square). Migration to the Cloud - Finally, a huge effort is underway to move our Second Life infrastructure to the cloud. This update aims to enhance the quality and performance of Second Life for all Residents, but it will be of particular value for those who are far across the world from us. We look forward to exploring new products and more flexible pricing possibilities once this migration is complete. UPDATES TO MAINLAND COSTS & OTHER PRICING CHANGES Last year, we shared with you our plans for millions of dollars of new investments into Second Life and its communities to make our virtual world better than ever. Our recent investments are already paying off with numerous improvements including the introduction of a new 64-bit Viewer, Place Pages and a refresh of our starter avatars. We’ve also added more value to Premium subscriptions and a unique grid-wide hunt. We’re also continuing to hire new software and web engineers. We’ve got big plans for this year, as you can glean from above, and we’re continuing to invest even more to ensure that the Second Life economy and community will be around for another 15 years and beyond. A significant part of this effort is continuously re-evaluating the health of our business and the Second Life economy. Currently, Land costs can be quite high, and make up a lopsided portion of our Second Life revenues. To improve this imbalance, we plan to increase revenues in other ways so that we can lower land costs further. In order to avoid shocks to the in-world economy and to take care that we keep the business healthy, we plan to make these changes in a measured way, taking time to assess the impacts of each change as we go. Last week, we announced that we have lowered the cost of Mainland by over 10 percent and doubled the Mainland tier allocation for Premium members. In the coming months some other fees may increase, including Marketplace commissions, Linden Dollar exchange fees, and cashout fees. In addition, we will soon announce new tiered Premium membership offerings that allow Residents to choose the membership level that provides the benefits most important to them. We are committed to keeping Second Life a vibrant and growing community with a healthy economy well into the future. Stay tuned - this 15th year will see some of the biggest improvements to Second Life in many years so that you can continue to enjoy it for the next 15 years. Best, Ebbe Linden, CEO, and the Second Life Team
  8. 84 points
    Today we’re rolling out a new logo for Second Life. Second Life has seen a surge of interest from people new to SL, longstanding residents, and groups and businesses seeking a uniquely interactive place for gatherings and special events. With this renewed attention we decided it was time to update a key part of how we tell the world what SL is all about. Second Life is still going strong, with a devoted and energetic resident community, and we want everyone to know that. The old logo has served us well but no longer projects our vision for SL as we move into this next decade. The new logo uses clearer, bolder type to communicate our optimism and confidence in what the future holds for SL. We retired the soft green color in favor of bright blue to reflect the boundless energy of our residents, who create amazing content and experiences. When it comes to what you can do with SL, the (blue) sky’s the limit! Second Life is a big product. In addition to the Viewer, there are hundreds of web pages, and the old logo is on all of them. We don’t want to distract our teams from the important projects our community knows we’re working hard on. So you will see a mix of new and old logos for a while as teams find time to make updates. We’re all excited to use the new logo and we hope you like it. -- The Second Life team
  9. 79 points
    Back by popular demand! After being gone for almost a decade, last names in Second Life are now available once again! THE HISTORY OF LAST NAMES So, what’s the big deal you say? Well, a bit of context might be helpful for newcomers and those who created an account at any time in the past decade or so. Back in the day, Second Life Residents were given the option at registration of selecting from a variety of pre-determined “last name” options. The use of shared “last names” helped build community among Residents who found instant kinship and bonding amidst these newfound virtual family ties shared with strangers of the same lineage. Similar to the commodity of dot-com domains, some “last names” held a special status in the community. Some were extremely rare and, in some cases, there were perceived attributes and reputations associated with certain last name offerings. To make sense of it all, there was even a dedicated website put together by a third party to track the history and availability status of last names (which tended to rotate in and out of circulation quite quickly). It all came to an end in 2010 when Linden Lab announced that “last names” would no longer be available amidst the roll-out of “display names,” which allow Residents the opportunity to use their real name, nickname, role-play name or social identity in Second Life. While display names do allow for a great deal of flexibility and freedom in expression, some Residents mourned the loss of the common shared “last name” options that helped people across the globe bond together across the metaverse. For those who are curious to learn even more about the sordid history of “last names,” there is an interesting thread that goes into more detail about “the very real panic over virtual surnames” on reddit. THE RETURN OF LAST NAMES Given the ongoing interest in “last names” among our community, we’ve reinstated “last names” effective today as a new option for Second Life Premium Members. If you have a Premium account, you will be able to visit https://secondlife.com/my/account to change your first, last or both names. In the true spirit of the original “last names” option last seen in 2010, participating Residents will once again be able to choose from a rotating list of available last names. Some names may only be available for a limited time, so if you see one you like then you might want to claim it quickly! Already changed your name and want to go back to one of your old names? You can do that too! After you have changed your name once, you will see a list of your previous names below the list of available last names. Please note that “display names” are still available at no charge to everyone. However, “last names” is a new optional feature just for Premium members and a separate $39.99 fee applies when you change any part of your account name. In order to ensure your name changes proceed smoothly, please make sure you are logged out of the viewer before changing your name. There may be a delay of 24-48 hours for your new name to show across all services in Second Life. We know that many of you may have further questions about how this all works and that’s why we’ve put together a dedicated FAQ to help explain things in even more depth. This is the list of current available last names (as of April 13th, 2020).
  10. 76 points
    Like many of you, we are feeling a combination of horror and outrage over the history of racism against Black lives. What we continue to witness is deeply disturbing and demanding of immediate social change. The killing of George Floyd seen on video around the world is only one in a long and unacceptable series of violent and racist attacks and discriminatory behavior directed against people of color. We stand in solidarity with Black Lives Matter, all victims of systemic oppression and violence, and with Black communities across the U.S., the globe, and the virtual world in condemning racism and any and all actions that promote division. Our mission at Second Life has always been to help build a better world, and in support of Black Lives Matter, we will be donating $10,000 each to three charities that are active in helping to fight oppression and injustice including the American Civil Liberties Union (ACLU), National Association for the Advancement of Colored People (NAACP) and the Southern Poverty Law Center (SPLC). How can you help? This weekend, you can participate in the Stand for Justice fundraising effort dedicated to raising funds for Black Lives Matter, Black Visions Collective, Campaign Zero, the National Police Accountability Project, and a Split Bail Fund benefiting 38+ bail funds nationwide. We also highly encourage you to sign petitions, text, call, or donate to show your support, acceptance, tolerance, inclusion, and equal opportunity for all. Now is the time for us to come together as a community and to stand up for what is right, just, and decent. We hope that you will stand with us in our fight for a better world and in recognition that Black Lives Matter today and every day. - The Linden Lab Team CREDITS: Photos: Hoseok Yun (top left), Prophet (top right), Janet Voxel (bottom left), and Nico Sorbet (bottom right)
  11. 69 points
    We’ve got some exciting news for both aspiring and existing Landowners who think the cost of land is too darn high in Second Life. Effective immediately, we’ve reduced Mainland costs by over 10 percent. But, wait...there’s more! Premium members now also get DOUBLE the Mainland allotment! That’s twice as much space to build, create and design your own home, business or experience in Second Life at no extra charge! Premium subscribers now have 1,024m² included with their membership: you could keep your Linden Home and still have another 512m² left over, or use your entire 1024 allotment towards a parcel on the Mainland. To learn more about specifics of this change, view our Pricing and Allotment Comparison chart. We know that costs associated with land ownership can hinder some people from realizing their full creative vision in Second Life or even keep them from participating in Second Life as much as they’d like. In 2015, we decreased land setup fees by up to 40% and restored a 50% discount on set-up fees and ongoing maintenance fees for educators and nonprofits. In 2016, we offered a limited-time “buy-down” opportunity that rolled back maintenance fees on full islands and homesteads. As Second Life begins to celebrate its fifteenth birthday, we hope that this latest price drop will be welcome news to those who aspire to explore their creativity in 2018 and beyond. To learn more about Premium benefits, visit our Premium page.
  12. 58 points
    Hi Residents! This past Sunday wasn’t very fun. Second Life had issues for a bunch of hours. I want to explain what happened. The trouble started back on Thursday. We had some pretty bad problems talking to key services (packet loss) on one of our Internet links. It didn’t impact everything, but the stuff it hit was pretty important. It started for a few hours on Thursday, but just magically went away on its own. It’s never good when a problem just magically fixes itself because it’s pretty likely it’s gonna happen again. The same thing happened again on Friday, but once again it went away on its own before we were able to debug what actually happened. We were nervous going into the weekend, and sure enough, it bit us again on Sunday. We started having more Internet communication problems, but this time, it didn’t just go away. Now that we had it in a bad state we started to troubleshoot and figured out really fast that it wasn’t our equipment. Our stuff was (and still is) working just fine, but we were getting intermittent errors and delays on traffic that was routed through one of our providers. We quickly opened a ticket with the network provider and started engaging with them. That’s never a fun thing to do because these are times when we’re waiting on hold on the phone with a vendor while Second Life isn’t running as well as it usually does. After several hours trying to troubleshoot with the vendor, we decided to swing a bigger hammer and adjust our Internet routing. It took a few attempts, but we finally got it, and we were able to route around the problematic network. We’re still trying to troubleshoot with the vendor, but Second Life is back to normal again. While we were troubleshooting, I happened to look at the forums a few times and noticed people asking if it was related to the power outages we’re having here in California. As much as I want to say that it is, we have no reason to believe that's the case. The people on my team did get hit by them, however! One of our engineers was working in the dark in a house without power, with his laptop being powered by a long string of extension cords that ran to a generator outside. We are actively working on moving some services around to make us more resilient to incidents like what happened this weekend. It’s our top priority right now. We’re really sorry that this past Sunday wasn’t very fun. The weekend before Halloween is a really fun time to be Inworld, and it was a frustrating day all the way around. (I personally love the way our Residents really get into Halloween in a way that’s only possible in Second Life!) Knowing that it wasn't as awesome as it could have been makes me sad, and we’re working to make it better in the future. If you are having problems which you believe began during this outage, Support is ready to help. April Linden, Second Life Operations Manager
  13. 57 points
    It feels like we just packed away all that crystal magic from our 15th anniversary celebration, but our sweet sixteen is just around the corner! This summer, we’re throwing a huge celebration to commemorate 16 years with this incredible community and we wanted to fill you in on just a few of the details. Sixteen years ago, on June 23rd, 2003, Second Life launched to the public. Though it feels like just yesterday and a lifetime ago at the same time, this year we couldn’t pass up the opportunity to go retro and embrace the “Sweet Sixteen” theme for our big party. Sock hops, bowling alleys, and late nights at the diner were a quintessential part of many teenagers lives back in the 1950s, but the 1950s were also a time of political and social change. The world was shocked by the iconic ‘Elvis pelvis,’ and poodle and pencil skirts changed the fashion world forever. Rebellion became the titillating pastime among all that soda shoppe sweetness. It was an era that - like Second Life - rocked and rolled! So, this summer we’re throwing a 1950s themed SL16B with a TON of fun events and happenings. Here is a brief rundown of just a few. Save the Date The dates of this year’s celebration will be June 20th, 2019 through - July 8th, 2019. SL16B Applications for volunteers, performers and exhibitors will be opening soon - so stay tuned to our blog for more updates as these applications become available. SL16B Shopping Event We’re bringing back our multi-region inworld shopping event, complete with gifts and great deals from many Merchants from all over the Grid. If you are a Merchant and you’re interested in submitting an application to participate, please visit and complete this form. The cut-off for submissions will be June 1st, 2019, so be sure to apply sooner rather than later. The shopping event will take place for the duration of the celebrations - June 20th, 2019 through - July 8th, 2019 SL16B Music Faire The 1950s were an exciting time for music - and we have such an incredible live music community in Second Life, we’re going to carry on the spirit of Music Fest with a new event called Music Faire - and will be announcing application for the audition showcase and more very soon. SL16B Gifts and Parties There really ain’t no party like a Second Life party - and there will be some parties within the party that you won’t want to miss. Come As You Were Party (dust off those oldbies and round up those Ruths) and a modern twist on the dance party are just a few of the opportunities you’ll have to come out and shake your virtual tail feathers. There will be costume prizes - so start planning those looks. Dates will be announced as we get closer to the celebration. Last year we introduced the Swaginator at SL15B - and we’re bringing it back again this year with some updates and changes based on feedback. You’ll hear more about this as we get closer - but Swaginator gifts will be easier to get than ever! See You There We’re very excited to hit another incredible milestone this year and can’t wait to shake, rattle, and roll with all our Residents this summer. It’s going to be the ginchiest!
  14. 54 points
    Many Residents have noted that in the last few weeks we have had an increase in disconnects during a teleport. These occur when an avatar attempts to teleport to a new Region (or cross a Region boundary, which is handled similarly internally) and the teleport or Region crossing takes longer than usual. Instead of arriving at the expected destination, the viewer disconnects with a message like: Darn. You have been logged out of Second Life. You have been disconnected from the region you were in. We do not currently believe that this is specific to any viewer, and it can affect any pair of Regions (it seems to be a timing-sensitive failure in the hand-off between one simulator and the next). There is no known workaround - please continue logging back in to get where you were going in the meantime. We are very much aware of the problem, and have a crack team trying to track it down and correct it. They’re putting in long hours and exploring all the possibilities. Quite unfortunately, this problem dodged our usual monitors of the behavior of simulators in the Release Channels, and as a result we're also enhancing those monitors to prevent similar problems getting past us in the future. We're sorry about this - we empathize with how disruptive it has been.
  15. 52 points
    ***This blog has been updated as of 9:00 am PT on 06/11/2019 to reflect that Quarterly premium payment options will continue to be available to new signups until we are ready to unveil the new additional Premium plan. *** ***This blog post has been updated as of 2:40 pm PT on 06/03/2019 to reflect that the purchase option to lock in another cycle is now available. Please read below for more information *** *** This original blog post has been updated as of 04:55 pm PT on 05/31/2019 and is noted below where the updates have been made*** UPDATE: The limited-time opportunity for existing Premium members to lock in their current rates for one more billing cycle, including extending an existing monthly to use the current full year rate by upgrading now to annual is now available on the premium page. Simply renew before June 24th to extend your current Membership at the same low rate. For example, monthly members will be billed at the lower rate for one more monthly billing cycle, while annual members may renew (or monthly users may upgrade to annual) early to add one more year to your existing Membership at the current lower rate. If you have any trouble accessing the website, please note that it may be due to an increase in traffic and that the option will be available until the end of the day on June 24th. LAND PRICE REDUCTIONS Full Region Prices Reduced Again! It’s happening again! As Second Life begins its 16th birthday next month, we’re celebrating by reducing Full Region prices by as much as $20/month! That’s more savings than ever to build, create and design your own home, business or experience in Second Life. This round of pricing changes continues our commitment to improving the overall health of the Second Life economy, which had historically overly relied on payments for land. This change follows last year’s 15% Private Estates price drop and 10% Mainland price reduction and doubling of land allotment for Premium Members. Excitingly, this is the first time we’re also lowering prices on grandfathered and buydown regions! Check out the latest savings: * Please note that these price reductions do not apply to Skilled Gaming Regions. Education/Nonprofit (EDU/NP) discounted full islands will be re-priced to maintain their 50% discount off the regularly priced full islands. Further, Residents who live in some European Union countries may also be charged value-added tax (VAT) on Land fees in accordance with sales tax regulations. Please visit our VAT Policy page for more details and our Corporate Pricing page for a list of impacted countries. PREMIUM & BASIC ACCOUNT CHANGES New Perks, Price Changes & More We’re also increasing the value of Premium Membership with higher limits on Group memberships and increasing caps on offline Instant Messages (IMs). These changes are coming just a few weeks after the debut of new themes and larger options for Linden Homes, which are available exclusively to Premium Members (who may alternatively opt to use their 1024m² tier allotment towards a parcel on the Mainland). Other Premium benefits remain unchanged, including the weekly L$300 stipend, Premium virtual gifts, expanded live-chat customer support, exclusive access to Premium areas, priority access to nearly full regions and experiences, and more. Here’s a breakdown of what’s changing: ***This blog post edited @ 4:50 p.m. on May 31 to update the Premium Feature Changes chart and remove references to Basic Group Membership Limit changes. See the blog post Group Limits Update for more details.*** Even more improvements to Premium Membership are coming later this year: more new Linden Home themes and options as well as the introduction of an all-new membership level for those who want to get the absolute most out of their Second Life. Look out for updates to Events and more limit increases as well. While we continue to enhance the quality of Premium Membership, we’ve also made the difficult decision to make our first Premium price increase in over a decade. To see what’s changing, check out the chart below: * Quarterly plans may be renewed, but are no longer available for new Premium Memberships ** Plus VAT in some European Union countries (if applicable) Please note that monthly and quarterly Premium Memberships for Residents who live in some European Union countries may also be charged value-added tax (VAT) in accordance with sales tax regulations. Please visit our VAT Policy page for more details and our Corporate Pricing page for a list of impacted countries. To help with the transition to the new pricing, starting June 3, we’re offering a limited-time opportunity for existing Premium members to lock in their current rates for one more billing cycle, including extending an existing monthly to use the current full year rate by upgrading now to annual. Simply renew before June 24th to extend your current Membership at the same low rate. For example, monthly members will be billed at the lower rate for one more monthly billing cycle, while annual members may renew (or monthly users may upgrade to annual) early to add one more year to your existing Membership at the current lower rate. We will update when the option becomes available on June 3rd. Until then - if you are not up for renewal already, you will not see the option to lock in your current price. Keep an eye out for updates. CREDIT PROCESSING FEE CHANGE Effective June 24, the fee for processing credit transactions (i.e. paying real money into a PayPal or Skrill account) will be 5% per transaction with a minimum fee of US$3 (there is no maximum fee). The fee is currently 2.5% per transaction. This fee change offsets increased regulatory and compliance costs to Linden Lab and is in line with our continued commitment to the long-term successful operation of Second Life. IN CONCLUSION This is a lot of change, and we appreciate that Residents will have questions and thoughts about the impact of these announcements. Please know that we are always aware of the responsibility we have in keeping Second Life a vibrant and successful world, and we do not make these changes lightly. Our goal with today's announced pricing and feature changes is to proactively evolve and strengthen the Second Life economy. We hope that these ongoing efforts to bring a better balance to Second Life will ensure a prosperous future for the entire community for the next 16 years and beyond.
  16. 52 points
    UPDATE: Currently, new Linden Homes are sold out - but more are on the way. Please stay tuned to our blog and to this forum thread for updates. New Linden Homes Have Arrived! One of the many benefits of becoming a Premium Second Life member is access to an automatic waiver of the monthly land fees for a Linden Home or 1024m² tier allotment for use towards a parcel on the Mainland. A pretty incredible perk, but it was time to make it even perkier. Let’s be honest - those Linden Homes from 2010 were long overdue for some updates and improvements. It was clear a fresh coat of paint and some new landscaping were just not going to make the amount of curb appeal we were shooting for. In fact, it was time to return to the drawing board and start a better-built Linden Home experience, from the ground up - literally. The first of several planned Linden Home updates launches today - with the introduction of New Linden Homes - exclusive to Premium members. Your new home may be in the mountains, along the shore, or in a rolling landscape of low hills and river valleys, but you’ll also be part of a large community experience, with navigable waterways, a network of roads, and community areas to socialize and have fun. There are two new themed styles in this release - Traditional and Houseboats - and some are twice as big as previous Linden Home offerings. Traditional Our new Traditional suburban homes are available in several single or two-story options and are located within a convenient distance from a communal park area where you can join your friends for picnics, sports, or family activities. Houseboats For something a bit less conventional, try one of the many new Houseboat theme options with large rooms and a high ceiling and skylights. There’s also a deck area outside for you to relax or entertain friends and family under the blue skies and over the even bluer waters! Existing Premium Member with Linden Homes Out with the old, and in with the new! If you’re already a Premium Member, you qualify to switch to a new Linden Home in one of our new styles including Traditional Homes and Houseboats. Old Linden Homes will be phased out over time, but there’s no rush. If you’re not ready to make the big move, that’s okay. Many of these new home options are twice the size of previous offerings, and even more new Linden Homes are coming later this year. Once you’ve seen the improvements and additions, you’re going to want to claim your new place to call home as soon as possible. How to Get Started Moving into a new place may seem a bit overwhelming, but we’ve got you covered. Everything you need to know about the new Linden Homes is available on the New Linden Homes wiki. There is a walk-through on how to claim your new Home if you’re new or returning to Premium Membership, or if you’re an existing Premium member and ready to make the switch. All the details on what makes these new homes better than ever, and the how-tos to get you into your new place are all there. Are you ready for your new life on the Bellisseria continent? Now may be the perfect time to upgrade to Premium! Your new home is waiting for you!
  17. 50 points
    Hi Residents! We had one of the longest periods of downtime in recent memory this week (roughly four hours!), and I want to explain what happened. This week we were doing much needed maintenance on the network that powers Second Life. The core routers that connect our data center to the Internet were nearing their end-of-life, and needed to be upgraded to make our cloud migration more robust. Replacing the core routers on a production system that’s in very active use is really tricky to get right. We were determined to do it correctly, so we spent over a month planning all of the things we were going to do, and in what order, including full rollback plans at each step. We even hired a very experienced network consultant to work with us to make sure we had a really good plan in place, all with the goal of interrupting Second Life as little as we could while improving it. This past Monday was the big day. A few of our engineers (including our network consultant) and myself (the team manager) arrived in the data center, ready to go. We were going to be the eyes, ears, and hands on the ground for a different group of engineers that worked remotely to carefully follow the plan we’d laid out. It was my job to communicate what was happening at every step along the way to my fellow Lindens back at the Lab, and also to Residents via the status blog. I did this to allow the engineering team to focus on the task at hand. Everything started out great. We got the first new core router in place and taking traffic without any impact at all to the grid. When we started working on the second core router, however, it all went wrong. As part of the process of shifting traffic over to the second router, one of our engineers moved a cable to its new home. We knew that there’d be a few seconds of impact, and we were expecting that, but it was quickly clear that something somewhere didn’t work right. There was a moment of sheer horror in the data center when we realized that all traffic out of Second Life had stopped flowing, and we didn’t know why. After the shock had worn off we quickly decided to roll back the step that failed, but it was too late. Everyone that was logged into Second Life at the time had been logged out all at once. Concurrency across the grid fell almost instantly to zero. We decided to disable logins grid-wide and restore network connectivity to Second Life as quickly as we could. At this point we had a quick meeting with the various stakeholders, and agreed that since we were down already, the right thing to do was to press on and figure out what happened so that we could avoid it happening again. We got a hold of a few other folks to communicate with Residents via the status blog, social media, and forums, and I kept up with the internal communication within the Lab while the engineers debugged the issue. This is why logins were disabled for several hours. We were determined to figure out what had happened and fix the issue, because we very much did not want it to happen again. We’ve engineered our network in a way that any piece can fail without any loss of connectivity, so we needed to dig into this failure to understand exactly what happened. After almost four very intense hours of debugging, the team figured out what went wrong, worked around it, and finished up the migration to the new network gear. We reopened logins, monitored the grid as Residents returned, and went home in the middle of the night completely wiped out. We’ve spent the rest of this week working with the manufacturer of our network gear to correct the problem, and doing lots of testing. We’ve been able to replicate the conditions that led to the network outage, and tested our equipment to make sure it won’t happen again. (Even they were perplexed at first! It was a very tricky issue.) As of the middle of the week we’ve been able to do a full set of tests including deliberately disconnecting and shutting down a router without impact to the grid at all. Second Life is a really complex distributed system, and it never fails to surprise me. This week was certainly no exception. I also want to answer a question that’s been asked several times on the forums and other places this week. That question is “why didn’t LL tell us exactly when this maintenance was going to happen?” As I’ve had to blog about several other times in the past, the sad reality is that there are people out there who would use that information with ill intent. For example, we’re usually really good at handling DDoSes, but it requires our full capacity being online to do it. A DDoS hitting at the same time our network maintenance was in progress would have made the downtime much longer than it already was. We always want what’s best for Second Life. We love SL, too. We have to make careful decisions, even if it comes at the expense of being vague at times. I wish this wasn’t the case, but sadly, it very much is. We’re really sorry about this week’s downtime. We did everything we possibly could have to try to avoid it, and yet it still happened. I feel terrible about that. The week was pretty awful, but does have a great silver lining. Second Life is now up and running with new core routers that are much more powerful than anything we’ve had before, and we’ve had a chance to do a lot of failure testing. It’s been a rough week, but the grid is in better shape as a result. Thanks for your patience as we recovered from this unexpected event. It’s been really encouraging to see the support some folks have been giving us since the outage. Thank you, you’ve really helped cheer a lot of us up. ❤️ Until the next time, April Linden Second Life Operations Manager
  18. 47 points
    Hi Residents! We rolled out some changes to how region crossings work this week, and I want to explain a little about why and what we changed. Please note that this blog post is gonna be a bunch more technical than my normal posts, because this is a tricky technical thing. Here’s a really quick summary, however: As part of moving regions to the cloud we discovered that region crossings between the cloud and our data center were terrible. Since we now had an easy way to reproduce the issue, we dug into it, and were able to find some really old bugs, and fixed them. Hooray! And now for a fuller description! The process of crossing from one region to another when you’re riding in a vehicle is pretty involved. The region you’re leaving needs to be able to tell the region where you’re arriving everything it knows about the vehicle, and has to do it really quickly. That includes all of the scripts in the vehicle, everything that’s attached to it, the direction and how fast it’s going, and lots of other stuff. To make this happen quickly, early on in Second Life’s history we made some assumptions about our network, including things like how big a packet can be. Those assumptions generally worked okay on our own network, but not outside it. When you crossed from one region to another, the regions were putting a lot of information into large packets and sending them across our network. This was usually okay because our network was purposefully built to run Second Life. Then, as soon we tried to do this on someone else’s network (in the cloud), things didn’t work quite right. The problem was most noticeable when crossing from a region in our data center to one in the cloud. The first thing our engineering teams tried was breaking those large packets up into smaller ones, but that actually made the problem worse. Rather than send one big packet and wait for the other side to say it received the data, with smaller packets, it had to repeat that bunch of times for each packet. (Send, get an acknowledgement, send another piece, get an acknowledgement, etc.) It was still mostly okay across our network, but way worse when a region in our network was talking to one in the cloud. We now knew this code would never work well, so we needed a different approach. Next, our engineering team decided to use another way to send the data across the network, using the same protocol and method we use for other types of data. Most importantly, it is faster and more reliable. That did the trick! We’re still collecting statistics on the impact this change has, but things are looking very positive. Once this new code was written, the performance when going from region to region got a lot better, and it worked between our data center and the cloud! The improvement was so dramatic that we decided to not make our Residents wait for uplifted simulators, and rolled the changes out right away. That code is what rolled out to the grid this week. It’s really exciting that the cloud migration is helping us find really old bugs and make Second Life better as we go. A gridbun that’s really ready to hop among the clouds, April Linden
  19. 47 points
    Sharpen your quill! Get your wits about you! We are happy to declare the Last Names contest is officially open. What contest, you say? What name changes? We will make Name Changes available to Premium account holders in early 2020. It will be possible to change First Name, Last Name, or both. There will be a one-time fee per Name Change. Just like in the olden times, First Name will be freeform, Last Name will be from a list - and here is where this contest comes in: we want your help coming up with the first batch of Last Names! Send us your best ideas. BoatyMcBoatface* is not gonna suggest itself. Three submissions per entry. No reusing of old names. From all of the suggestions, we’ll pick five (5), and those five lucky Residents will be able to change their names completely free of charge (or designate another account for the name change)! You will not need to be Premium to participate or to win. The contest will run December 16 through January 15th, and participation details will be announced shortly. All previous last names can be searched through in this wiki. Enjoy the trip down memory lane! All the Rules, Terms and Conditions * but please don’t suggest it. We get it.
  20. 44 points
    The big day is here! The Environmental Enhancement Project has been released grid-wide. As of today the default viewer download and all regions on the grid fully support EEP! If you have not been following this exciting project, you can check out this wiki page and the community discussion. EEP offers: Environment objects that you can keep in your inventory and share with others Parcel-level control of environments Up to four different, independently controlled sky layers More options for customization New LSL functions rolling out as part of EEP allow scripts to interact with parcels’ environments: llGetSunDirection and llGetMoonDirection allow scripts to accurately track both the sun and the moon as they move through the sky. llGetEnvironment gives a script access to all the parameters that go into generating the parcel's environment. For example, flowers can change their color based on the ambient light color. An experience script can set up a distinct environment for each visitor to the experience, using llReplaceAgentEnvironment and llSetAgentEnvironment. Many thanks go to all the devoted Residents who have spent so much time and effort to help us test EEP and make it solid. Beta testing would not have been possible without those who participated in forums and at our inworld User Group Meetings. We’re excited to see the new environments you create, the experiences that feature dynamically changing environments, and the scripts that will read and react to the environment around them in real time. As ever, we welcome your comments and bug reports in Jira.
  21. 44 points
    Happy Monday, Everyone! Today we are happy to announce the release of a brand new feature for our viewer which has been in production for a very long time. We’re quite excited by the possibilities offered by the new Bakes On Mesh feature for our content creators, and judging by their engagement thus far, they are too! What is Bakes On Mesh? In short, Bakes On Mesh is a feature that allows you to apply a server baked texture to a mesh attachment, similar to the way that standard system avatars currently work. Using this feature, you’ll be able to apply several texture layers to customize skin, tattoos, clothing, etc on your mesh object as a single server baked texture without the need for multiple transparent layers. Major Features Any face of a mesh object can be textured using any of the server baked textures. The corresponding region of the system avatar is hidden if any attached mesh is using a baked texture. New texture bake channels have been introduced to give more control over how meshes get textured. A new “universal wearable” is now provided with support for the new texture channels. Benefits Avoid the need for appliers, leading to an easier customization workflow. Avoid the need for “onion” avatars, leading to fewer meshes and fewer textures at display time. Allow for customization of any mesh that’s set to use Bakes on Mesh by simply equipping the appropriate wearables, without needing to modify the mesh itself. You can read more about how Bakes On Mesh works, and the wide variety of possible uses, in our Knowledge Base article on the topic, or watch an early demo created after our original post! We are excited to put this new tool into your hands and see what you all come up with! You can download the Bakes on Mesh enabled viewer release and start checking out Bakes on Mesh now.
  22. 42 points
    Well, this is awkward... Due to the ongoing public health crisis, we’ve experienced an unprecedented surge in demand for new Second Life regions. While we are thrilled by the heightened interest, the increased demand has consumed our available inventory of full regions and homesteads (there are still many parcels available on existing regions, both on the mainland and from private estates). We are committed to maintaining (and improving) the stability and performance of Second Life. So while we are very gratified that we can be of help to people in these trying times, unfortunately, our current server systems cannot accommodate unlimited growth without adversely impacting that stability and performance. This means that region inventory in Second Life will be extremely limited and may not be readily available until early fall. WHY DID THIS HAPPEN? As we’ve discussed previously, Second Life is in the process of migrating from our existing dedicated servers to a cloud hosting service. That migration has already moved a number of the most important services and databases, but we are not quite ready to host simulators in the cloud. We have a crack team working on that and are making lots of progress, but there are significant changes needed to make sure that we can provide the performance, stability, and security required. When that process is complete we will have a nearly unlimited region capacity, but until then we are constrained by the size of our existing server fleet. While our migration project has been underway for some time, even our most optimistic business projections did not anticipate a surge of the magnitude we have seen in recent weeks for additional regions. While we planned for growth driven by improvements to Second Life and other factors, we didn't expect demand to be created by a global pandemic. As a result, we are in the unfortunate position of hitting the maximum capacity of our “old” servers until the “new” cloud servers are fully operational. WHEN WILL REGIONS BE AVAILABLE AGAIN? Regions may be intermittently available as existing regions are returned to us by their current owners. Due to the economic impact of the public health crisis, we do expect that some limited number of landholdings will be returned to the general inventory in the coming weeks. This means that there may be some regions available on-and-off, but it is more likely that normal region sales will not resume until our migration to the cloud is complete. While we do not have an exact date at this time, we anticipate it will be early fall. WHAT IMMEDIATE OPTIONS ARE AVAILABLE IN THE MEANTIME? So, what are your options if you are seeking land sooner? Owning land on the Mainland is an alternative. We can offer abandoned Mainland directly for sale with a range of various parcel sizes from 512sqm per parcel to an entire full region (minus infrastructure). You can learn more about purchasing abandoned Mainland in our Knowledge Base. Consider renting from an existing landholder. If you do not need an entire region, there are plenty of rental options available from established Second Life landholders right now. Learn more about how rentals work in our Knowledge Base. You can also explore Land Auctions in Second Life. Much like an auction on the popular auction-based shopping site eBay, Second Life Land Auctions allows individuals to place their bids on open inventory for available parcels across the virtual world. You can learn more about how the auctions process works in our Knowledge Base. There are also third-party sellers that offer both parcel and full land rentals and sales. For example, some of the better-known entities are listed on the Land & Estates category in the Destination Guide but you can also find many on the Forums or through the Land & Rentals tab in Second Life Search (on the web or in the Second Life Viewer). We’ll update the community as soon as we can when normal region sales resume, but in the meantime, we recommend any of the above alternatives until things get back to normal. Questions or comments? Please visit our related forum thread “Limited Availability of New Second Life Regions.”
  23. 42 points
    Dear Second Life Residents, It’s been an exciting summer at Linden Lab. Second Life celebrated its 14th anniversary, and shortly thereafter we also opened Sansar’s creator beta to the world. In addition, we are thrilled to announce a set of investments into Second Life and its communities that will include enhancements to our engineering support, customer support, billing systems and upgrades, and customer acquisition outreach. In all, we’ve budgeted many millions (USD, not L$...) in the coming year to make SL even better, and we’ll keep everyone up to date on improvements as they roll out (or sooner). This summer’s milestones have given us all another opportunity to reflect on just how strong the Second Life community is, what an incredible history SL has had so far, and what an amazing future lies ahead for the virtual world and its Residents. For more than 14 years, you’ve created memorable experiences, diverse communities, close relationships, thriving economies, engaging art, exciting events, and amazing creations of all kinds. You’ve made the world, and we’re proud to provide the platform and tools that help you to do so. We at Linden continue to be impressed by what we witness from Residents every day, and we want you to know that we share that commitment to and love for Second Life. Here are a few of the things you can look forward to soon: We are hard at work upgrading all of the SL infrastructure and moving it to the cloud, which will bring a wealth of opportunities to Residents near and far, and allow us, among many other things, to make SL more performant for Residents across the world from us. It may also allow us to introduce new products with more flexible pricing. We’re working on several features to increase the value of Premium subscriptions. Most recently we gave Premium members priority access to near-full events, and shortly, we’ll be ready to unveil another bit of exciting news for subscribers. We're building out a series of great extensions to Windlight (code name: EEP!), which will give value, flexibility, and new marketability to land, and will make Windlight settings tradeable assets. We have an extension to the animation system in the works (code name: Animesh) that will allow non-avatar objects to use more powerful and efficient skeletal animations the way avatars can today, and even more changes planned for creators and merchants later in the year. We’ve also got new experiences and events coming. An exciting new grid-wide gaming experience is coming soon! The team can’t wait to share the details with you in just a few days. Also in the works for this fall is an updated Halloween Haunted Tour, with new spooktacular events to celebrate. Not to mention, we’re turning 15 next year - SL15B, baby! That’s an incredible milestone and we are looking forward to collaborating with you to produce an amazing celebration. Long live Second Life and long live the creative process in the amazing worlds that you've trail-blazed! Thank you for filling SL with your creations and communities all of these past 14+ years, and here’s to many, many more together. Best, Ebbe Linden, CEO & the Second Life Team
  24. 41 points
    Happy Thursday everyone! We hope everyone had a great Halloween and had their fill of tricks and treats. We’re excited to have more marketplace updates to share with everyone - like a pumpkin full of the best candy, it brings you a good mix of fixes and features. We’ve added three new Categories to Marketplace: Gachas Anthropomorphic Animated Objects We’ve also added “Anime” to the list of Marketplace communities. Marketplace order confirmation mail should include a product link and seller data. So it will from now on. "Items per page" kept resetting to 12 in wishlists. Annoying! Any search field will now display an x on the right side once the user has started typing. This will allow you to quickly remove/delete all text in the field instead of having to backspace out the information. Merchants can no longer review their own listings. Obviously, yours are the best. Store favorites used to say "Sold by [current user]" instead of the store owner. That’s silly! Merchant dashboard Report pages were missing the store banner Updates to search for more precise results Fixed searching within "manage listings" Marketplace review helpfulness rating buttons were broken, but we unbroke them. We will now notify a marketplace shop owner if items have their rating changed Marketplace profile - some incorrect truncation of Policies box content was going on, so we put a stop to it You could not preview listing with no price, but now - you can. Buying item for users not in the marketplace would throw an error, but that’s fixed. New Marketplace wishlist didn’t work in other languages than English. Wishlist Joy to the world! Added a helpful popup for the keywords field, which describes Boolean search functionality, so more people can discover it. Additionally, we’ve started cleaning up some older listings. Only merchants who have not logged in in five years were affected, and only those items which have not sold within two years. If you find that your listings have unlisted, please file a Jira and we’ll look into it presently. Thank you all for making Second Life great! We look forward to hearing from you.
  25. 39 points
    Per this forum update post from Patch Linden - some news on the release process for Linden Homes. "I have an update to our release process I want to share with everyone. As I alluded to here, we are going to try and change our release strategy for a little while to see if a particular process works better for everyone involved, including many of you who have been very patiently waiting for one of the new Linden Homes. Many of you have already been witness to the new process unfolding in front of you whether you knew it or not. Those regions that have been called out in various places such as New Hamsterdam down to SSPE136 (soon to be officially named). We did this for multiple reasons, mostly in an effort to show all of you some of the process we go through in real-time to make these beautiful new regions come to life, and give a glimpse into the timeline involved. Starting today, we’re going to try to release a region’s worth of new Linden Homes on a regular cadence. We’re aiming to try for a region per every other day, but as we can not control all the factors involved in the lengthy process, we may have some gaps which could last anywhere between a day to several days and especially on the weekends. This will also mean that I will not update this post with each region release, but keep it for larger release updates, announcements, news, information, etc. This will be followed by the future initial release of the new Campers & Trailers theme that has also now been revealed here at SL16B. This release will be large-scale like other releases we have done in the past, and then also potentially follow the release process I’ve outlined above. Next up, is an area that is going to be our first community events space called the Bellisseria Fairgrounds! Our vision for this space is to grant communal access to an area that is clear and ready for set-up of an event. We are going to supply the outlying basic infrastructure which includes water taxi access to the main continent, an airstrip and landing pad. We will have a scheduling calendar and process in place where the space can be reserved in advance. The first events already in line for use of this space will be around the 4th of July holiday coming up. More information to come about how the reservation process will work in the near future."
  26. 39 points
    As Second Life continues its 15th birthday festivities this month, we’ve got a new pricing announcement that is definitely worth celebrating. How about lower land prices and reduced set-up fees? Effective July 2, monthly maintenance fees on Private Estates are dropping by up to 15%! In addition, one-time land set-up fees are also reduced by as much as 41%. And remember, the setup fee includes your first month’s payment. Discounts will vary based on the type of land, so here are the details on current vs. new pricing: The fine print? These price reductions do not apply to Skilled Gaming Regions. New Openspace Regions will no longer be available after June. However, existing Openspace Region landowners will benefit from this newly-reduced monthly pricing beginning July 2. Also, these changes will not impact any grandfathered or “bought down” land prices, since those are still below the newly-reduced rates. Lastly, Education/Nonprofit (EDU/NP) discounted full islands will be re-priced to maintain their 50% discount off the regularly priced full islands. The new price of $124.50 will go into effect at the start of that island's next invoiced billing term. OTHER PRICING CHANGES These latest price reductions continue our commitment to improving the overall health of the Second Life economy, which historically has relied a lot on costs incurred by landowners. For example, in March we lowered Mainland costs by over 10 percent and doubled the Mainland allotment for Premium Members. In addition to dropping prices on land, on July 2, we will also increase the cost to buy Linden Dollars to $1.49 per transaction (compared to the current rate of 99 cents per transaction). This increase will help us offset the revenues lost on land, and to keep Second Life a vibrant world that continues to push the limits of possibility - for another 15 years to come. Best, The Second Life Team
  27. 37 points
    We’re excited to announce our very first live-streaming show - “Lab Gab” with Xiola and Strawberry Linden. We’ll be coming to you live on YouTube every two weeks or so, starting Wednesday, August 28th at 3 pm SLT/PT. You can join us for these live streams on our Official YouTube Channel here when we go live! (We’re working on bringing Lab Gab to more streaming platforms in the very near future - so stay tuned!) What’s Lab Gab? Well, it will be a variety show of sorts - we want to explore Second Life, answer your questions, talk to Residents from all over the world, and stream it through the internet and into your homes, phones, and wherever you get your quality entertainment. In our first show, we’ll be introducing ourselves, talking a little bit about what Lab Gab is, and interacting with you through YouTube live. In the future, we will invite special guests to come visit us on the set and talk about events and issues that impact the communities in Second Life. As long-time Residents and now Lindens, we can’t wait to get gabbing! Tune in at 3 pm SLT on Wednesday, August 28 for our launch and stay tuned to our social media and blog for updates about future shows.
  28. 37 points
    As 2018 comes to a close, it’s time to look back at some of the key accomplishments and new feature highlights that helped to make it one of the best years ever for the Second Life community. Celebrating 15 Years. Here’s to 15 More! Second Life recently turned 15 and, to mark the occasion, the community held a jam-packed SL15B celebration across several crystal-themed sims. In addition, Linden Lab organized several birthday events including MusicFest and an ambitious Shopping Event. Relive the highlights in the SL15B Flickr feed. So… is anyone ready for SL16B yet? Lower Costs & More Land? That’s Crazy Talk! What a way to start the year! Early in 2018, we announced a 10 percent reduction in Mainland costs and doubled the Mainland allotment for Premium members. Then, in July we continued to reduce costs by lowering monthly maintenance fees on Private Estates by up to 15% with one-time land setup fees reduced by as much as 41%. As a result, land is now more affordable than ever! Performance & New Features As part of our commitment to improving Second Life, we announced plans for 15 enhancements and features on our product road-map. Many of these improvements are already in place or are close to completion, while work continues to perfect additional enhancements and features for 2019. We’ve started making significant improvements to Marketplace including the introduction of many long-requested features, such as wishlists and tracking your favorite sellers (with a feed of their most recent items). We also added more categories to the Marketplace: Animated Objects, Gachas, Anthropomorphic, and a dedicated anime community, too. Estate Owners also saw improvements to the Land Manager page including web-based region restarts. There is also an Estate Access Management Release Candidate Viewer, which simplifies many Estate Management tasks, including ban list improvements. It will be making its way to the default release soon. Speaking of land … there is the overhaul for Auctions with several key improvements and a serious facelift - and we’ll soon add the ability for Residents to create Auctions to sell the land that they own. In November, we unveiled the long-anticipated debut of Animesh, which allows independent objects to use rigged mesh and animations. We’re already starting to see some creative ways to take advantage of Animesh. This new “dancing Santa” from Blow Up is an Animesh companion, which can follow you around and even dance with you as you celebrate the holidays in Second Life. Or for you. Santa is cool with whatever. A few Creators have already put out quite a number of cool early creations. Check out the Animated Objects category on the Second Life Marketplace to see what’s available. We are always striving to help our Residents achieve an immersive experience. The Environment Enhancement Project (EEP), is a series of new customizations in the environment rendering system (also known as Windlight). Soon, you will be able to create and share even more advanced environment settings including up to four different sky layers which can be set independently. Check out this preview video that shows early testing on the Second Life Beta grid from Resident Silas Merlin: Testing also continues for Bakes on Mesh, a new feature that allows system avatar baked textures to be shown on mesh attachments. We’re hoping this will help us all ditch some of those avatar onion layers in the new year. New Experiences & Activities Fans of Linden Realms new and old saw not one, but two updates in 2018. A limited-time and dramatic update Linden Realms: The Wrath of Ruth soon gave way to its full-featured successor Linden Realms: The Search for Magellan. We also introduced the new Swaginator with two ambitious seek-and-find events. As part of our SL15B event, we created 15 limited-edition gifts for a Birthday Gift Grab grid-wide hunt that extended over a whopping 15 weeks! More recently, we held the Winter Swaginator Hunt which included five hidden gifts created exclusively for holiday hunters. There were also numerous exclusive shopping and community events, which are always a blast! Look out for the traditional Snowball Fight. 2018 In Numbers As the year comes to a close, we’ve rounded up some interesting statistics to share insight into how the Second Life community is spending its time and money. One thing is clear: Second Lifers were a busy bunch in 2018. You spent an estimated 336 million hours inworld in the past year alone! And there are 50 million+ chat messages daily. Our daily concurrency rates remain stable, too. Take a look at this chart, which shows the overall traffic trends on logged in Second Life users over the past two years. Pictured: Second Life concurrency rates from early 2017 to late 2018. This active population helped keep the Second Life economy healthy in 2018. Approximately $65 million was paid out to Residents in the past year for a variety of items and services. On the Marketplace, there are currently over 5 million virtual goods for sale. Since we lowered prices on the Mainland and maintenance fees on Private Estates, we’ve seen some growth in the overall land market as well. For example, we saw increases across the board in land ownership - more Region owners, more parcel owners, more group-owned land, more Regions on the Grid. As many owners traded up from Openspaces and Homesteads to full Regions to take full advantage of the lower pricing, we saw growth in overall SQM owned by Residents. So, what was popular with the Second Life community in 2018? Here are some interesting insights into General and Mature-rated places and items: TOP MARKETPLACE CATEGORIES 2018 (by Web Traffic) 1. Apparel (General) 2. Women's Apparel 3. Avatar Accessories 4. Home & Garden 5. Complete Avatars 6. Avatar Components 7. Avatar Appearance 8. Animations 9. Buildings & Other Structures 10. Men's Apparel TOP DESTINATION GUIDE CATEGORIES (by Web Traffic) 1. Games 2. Editor's Picks 3. Recently Added 4. Premium Gifts 5. Photogenic Spots 6. Shopping Events 7. Adventure & Fantasy 8. Featured Events 9. Freebie Spots 10. Role-playing Communities 2019...Here We Come! In true Linden tradition, we didn’t get through everything we wanted to do in 2018 … but we certainly feel proud of the developments already out and we’re excited for the things to come. Stay tuned for even more improvements, including progress on our migration to the cloud, Linden Home updates, Gridwide experiences, and the much-anticipated ability to change your name! Thank you from the entire Linden Lab staff for your continued creativity and contributions to the Second Life community. We cherish the opportunity to help this unique and amazing world flourish year to year, and we can’t wait to see what adventures await in 2019! We wish everyone happy holidays and a wonderful New Year!
  29. 33 points
    Just in time for Valentines’ Day! Second Life is proud to announce the debut of “Love Made in SL,” a new limited-run mini-series showcasing the many real stories of romance in the virtual lives of the Second Life community. Love Made in SL logo created by Marianne McCann with permission from Linden Lab Over the next few months, we’ll unveil a series of short video profiles that tell the many stories of couples discovering love in Second Life. As you’ll see in our first episode, these virtual connections can also extend successfully into long-term relationships in the physical world. Meet Teal and Wolf, a charming couple that met 10 years ago in Second Life within the “Tiny” community of RaglanShire. After several years of a long-distance relationship, Teal recently decided to move from the US to the UK to be with Wolf and they are getting married this week! Pictured: Wolf and Teal, a soon-to-be-married couple that met in Second Life. “I think virtual worlds have that ability to allow people to just see whether their souls match up,” says Wolf. Watch the full video below, or on our Official YouTube Channel here. Catch future episodes of “Love Made in SL” on Second Life’s official Facebook page or YouTube channel. “Love Made in SL” is produced for Second Life by virtual journalist Draxtor Despres. If you’d like to be considered for a future edition, please contact Draxtor inworld.
  30. 33 points
    The long wait is over: Project Animesh has been released Grid Wide! As of today the default viewer download and all regions on the grid support Animesh. Animesh, first announced a year ago (!), allows independent objects to use rigged mesh and animations, just as you see today with mesh avatars. This means that you can now have wild animals, pets, vehicles, hair, zombies …. The possibilities are in your hands! We’ve created a Wiki which outlines how you can begin playing with Animesh. If you are a Premium Account, you will be able to attach two Animesh attachments instead of one. Note: You will need to be on an Animesh Enabled Viewer to see Animesh objects work correctly; if you are using a third party viewer they can let you know when support will be available. A huge “Thank you!” goes out to those Second Life Residents who participated in our year-long Beta, both in the forums and at our inworld User Group Meetings . We’re can’t wait to see what you will create and share with the rest of the community using these new capabilities. To help everyone find new animesh content, we’ve added a category on the Marketplace for it: Animated Objects We look forward to your comments and bug reports in Jira. Examples courtesy of Silas Merlin
  31. 32 points
    We at Linden Lab are dedicated to creating the future of virtual experiences via both our pioneering virtual world Second Life and new virtual multiverse Sansar. We also recently launched Tilia, which powers our virtual worlds’ commerce. As a company, we do things that no one else does and we aren't afraid to take on complex challenges that drive innovation and improvements on both our established and emerging virtual world platforms. That’s why we’re excited and proud to share with you the latest news about what we’re up to for both Second Life and Sansar. Today Sansar introduces new features including improved avatar editing, experience points and titles, and new core worlds. We also have first-of-their-kind partnerships with several established music and entertainment companies. Now with a rich backstory and new quests, Sansar has come a long way since it debuted in beta in 2017 and is worth a second look! As for Second Life, we continue to work hard on making substantial improvements and new additions to ensure that it stays fresh and relevant for many years to come. Here’s an update on what we’re working on: New Features & Enhancements Over the past year, we’ve shared our plans to add multiple new features and enhancements to Second Life. Our engineering and product operations teams are continuing to do the heavy work on making these and other improvements available as fast as possible. Animesh We’ve already delivered Animesh, which allows independent objects to use rigged mesh and animations. We’ve been having so much fun watching residents’ creations come to life! So far, the creator community has developed over 1,300 animated objects on the Marketplace. Bakes on Mesh Just last month, we released the official Bakes on Mesh-enabled Viewer, the last piece of the Bakes on Mesh project. To learn more about this cool new capability, watch the video below! Learn more about Bakes on Mesh in this community-created “How To” video from Novata. EEP We're also getting the Environmental Enhancement Project (EEP) Viewer into shape to promote to our default official Viewer. EEP is a series of new customizations in the environment rendering system that will allow for the creation and sharing of advanced environment settings, including up to four different sky layers which can be set independently. EEP We're also getting the Environmental Enhancement Project (EEP) Viewer into shape to promote to our default official Viewer. EEP is a series of new customizations in the environment rendering system that will allow for the creation and sharing of advanced environment settings, including up to four different sky layers which can be set independently. This video from Tao UminoB shows Second Life EEP skies deployed in the Miyazaki Region Migration to the Cloud We have been hard at work moving the services that bring you Second Life from our existing data center to cloud hosting. Our goal is to make almost all of it seem invisible to you; in general we won't announce that a service has been moved until it's been working in the cloud for a while. Some things already qualify, though: Your inventory data has been in the cloud for quite some time, and the maps website moved a little while ago. We have several more things that your viewer uses that are being tested internally now, so expect more updates in the next couple of months. We are very excited about the new product possibilities that cloud hosting will enable. More to come! There’s more in the works, too! Stay tuned for updates on when to expect the return of Last Names, availability of a new mobile app beta, changes to Premium options, improvements to Events, Search, the Destination Guide, and much more. New Linden Home Theme: Campers! Pictured: New camper-style Linden Homes. We continue to innovate and expand upon our Linden Homes offerings. Recently we debuted (and quickly sold out of) new Traditional and Houseboat styles...we’ve been making more to accommodate the incredible interest these generated, and now we’ve introduced the newest theme: CAMPERS! Clustered in central Bellisseria, the new Camper regions offer a secluded, rural environment, with more nature and parcel privacy than the previous themed locations. We’ve already seen amazing creativity in decorating and customizing these campers from our Residents. Like all Linden Homes, these are first-come, first-served, so keep checking for availability and act fast to claim yours if you see any available! New Growth & Community Initiatives Linden Lab also has several new initiatives aimed at growing awareness of Second Life through a combination of new ad campaigns, original video content programming and other growth-focused community efforts. Second Life Blogger Network Are you a Second Life blogger looking to expand your reach to a wider audience? You’ll want to consider joining the new Second Life Blogger Network (SLBN). This new initiative will promote high-quality independent blog content to the Second Life community. More details coming soon! Halloween & Community Events One of the most popular holidays in the Second Life community is Halloween - and this year we’ve got a bunch of tricks and treats that are sure to delight (or is it fright?) Second Lifers. Residents can expect a mix of new events, freebies and other spooky surprises throughout October - including a special haunted edition of the Swaginator! New Video Programming & Ad Campaigns Eagle-eyed Residents may have noticed a flurry of activity on our official YouTube channel and other social networks, which are now filled with dozens of new community-focused videos aimed at better showcasing the diversity and creativity of the Second Life community. More than 30 episodes of our weekly “Second Life Destinations” series have already debuted this year with many more to come! There’s also our ongoing “Made in Second Life” series, which goes deeper to discover the people behind the avatars including explorations on themes as varied as romance, gaming and education. Many episodes of “Made in Second Life” and “Second Life Destinations” are also trimmed down into 15- or 30-second ads. In addition, we’ve started the first of several new initiatives that involve live streaming programming about Second Life. First up is the recently announced bi-weekly talk show “Lab Gab.” (Don’t miss the next episode on Wed. at 3 p.m. SLT/Pacific). Finally, we’ve already started production on a new round of video tutorials aimed at new, intermediate and advanced Second Life Residents. Our own Strawberry Linden serves as your guide to topics such as “Getting Started,” “Shopping & Buying Linden Dollars,” and “Customizing your Avatar Shape.” Each video is also translated into multiple languages, too. Check out this playful clip to see if you can identify each language: We are so proud of how far we’ve come and we’re excited for the road ahead. As always, we appreciate all the amazing creativity found in both the Second Life and Sansar communities. Thank you for joining us on the journey! - The Linden Lab team
  32. 31 points
    Happy Monday everyone! As we posted last month the Web Team has been busy with an array of different project and fixes. One we’d like to highlight is our effort to clean up Marketplace listings. We’ve had many of you give us feedback on absentee store owners who cannot offer sales support for their products. You also told us there were older products which were still in demand even though the Merchant hasn’t been currently active. Keeping all this feedback in mind, we had undertaken a cleanup sweep of the marketplace in the past, and had very positive response. Today, we have taken a second one: If the Merchant hasn’t logged in in two years *and* a specific product hasn’t sold in 1 year, the product will be unlisted. If the Merchant hasn’t logged in in two years *and* the store hasn’t sold anything in 1 year, their store will be disabled. This means that if a product has sold within the past year, that product listing will remain available on the marketplace. If a store has products, which have sold within the past year, it will remain enabled. We are confident that a more relevant selection of products and search results will benefit the shoppers on the Marketplace, as well as active Merchants. Spring is in the air!
  33. 31 points
    Hello amazing Residents of Second Life! A few days ago (on Sunday, October 28th, 2018) we had a really rough day on the grid. For a few hours it was nearly impossible to be connected to Second Life at all, and this repeated several times during the day. The reason this happened is that Second Life was being DDoSed. Attacks of this type are pretty common. We’re able to handle nearly all of them without any Resident-visible impact to the grid, but the attacks on Sunday were particularly severe. The folks whothat were on call this weekend did their best to keep the grid stable during this time, and I’m grateful they did. Sunday is our busiest day in Second Life each week, and we know there’s lot of events folks plan during it. We’re sorry those plans got interrupted. Like most of y’all, I too have an active life as a Resident, and my group had to work around the downtime as well. It was super frustrating. As always, the place to stay informed of what’s going on is the Second Life Grid Status Blog. We do our best to keep it updated during periods of trouble on the grid. Thanks for listening. I’ll see you inworld! April Linden Second Life Operations Team Lead
  34. 30 points
    We have been very pleased to see the response to the return of last names back in April. The response thus far has been mostly positive, with some residents opting to wait for names that feel more personal to them. Much as we did with the original legacy surnames, we plan to update and change the available last names regularly. That way, a good variety of first and last name combinations are available at any given moment. We are taking a number of factors into consideration on making the decision about when to change up the names, most importantly how popular, or unpopular, a name is. Today, we are announcing the retirement of some of the last names from the first round. Effective Thursday, June 25 the following names will no longer be available for purchase: Alpaca Covfefe Damballar Float Jazzhands Mainsail Nimble Piggins Plumday Yeetly All residents that have purchased name changes using these last names will retain ownership of the name, but no more additional purchases of these names will be available. If you wish to claim one of these last names for yourself, now is your last chance! Be sure to do so no later than Wednesday, June 24th, as the names will no longer be available for purchase. Simultaneously, ten new last name options will be made available for purchase. These new names will be announced upon release, so stay tuned!
  35. 30 points
    Happy Thursday! We’re happy to announce that another long-requested feature is now a reality! With the latest update deployed to the Marketplace, we’ve added the ability to nominate up to five additional residents as ‘store managers’. All store managers will have basic access to a number of abilities to assist the store owners in administration of their store: Edit store details Edit product details List an unlisted item View store and product details Store owners will also be able to provide the following additional permissions to their designated store managers, to be set individually. Store managers will be unable to perform any of these functions without the specific permission being granted: Unlist an item Redeliver items (including changing automatic redelivery status) Add/remove revenue distributions Add/remove listing enhancements Change prices Regardless of individual permissions, we’re always looking out for the interests of our store owners: All actions taken by a store manager are logged and review-able by store owners Additionally, no store manager will be able to: Archive products Add/remove other managers To learn more about how store managers work along with the various abilities and permissions available, please consult our knowledge base article detailing the feature. Please take a look and let us know what you think. We look forward to your comments and bug reports in Jira
  36. 27 points
    We’ve gotten quite a few questions lately about how we market Second Life to potential new residents. Insight into our current and future marketing strategies is important because it provides a glimpse into our efforts to help grow the Second Life population and economy as it enters its 17th year of operations. That’s why our current Marketing team has been working hard over the past year to sharpen our growth initiatives with more efficient and targeted campaigns that reach across many paid, organic and social channels. Keep reading to learn what we’re doing now and in the near future - we’ll be discussing our plans in even more detail this Friday on the live video stream of our weekly “Lab Gab” program (found on YouTube, Facebook, Mixer and Twitter). PAID/PERFORMANCE MARKETING On the paid/performance marketing front, we modernized our acquisition efforts last year by putting into place the use of new technologies that allow us to more precisely target new users across numerous themes, communities and genres. As part of this effort, we’ve identified a few dozen strategically-relevant, high-impact community segments and themes -- all of which now have new related display, search and video ad content served against specific matched keyword inquiries and sites. Some ads are also served across social media to those with social profiles that express an interest in some or all of our targeted themes. That means that you might see new sci-fi roleplaying ads appearing on some sci-fi fan sites, social media pages, or new romance ads on long-distance relationship forums - the list goes on… In many cases, Second Life ads are also set up as multivariate tests that help us determine which combination of images, text, and call-to-actions perform the strongest for click-through rates and retention. So, some ads may look identical except for one variation in text or imagery as we test and learn which combinations convert best. Among the themes with high traffic volume and interest among potential new residents are those that involve fashion and/or avatar customization, identity exploration, fun socialization and chat (“meet new friends,” etc.) and several specific roleplaying communities (with many campaigns going deep into specific areas such as maternity, fantasy, sci-fi and vampire themes). One consistently high-volume (but often polarizing) theme is “romance” as these ads tend to have high click-through rates that ultimately bring a large number of new people into Second Life. However, SL is so much more than a place where you might meet or hook up with a potential partner - so we aim to balance out the overall portfolio with a range of themes across the overall marketing mix. Striking the right balance with a combination of heart and science in our ad creatives is a key concern and goal. DISPLAY AD CAMPAIGN EXAMPLES While we have hundreds of ads in rotation at the moment, here are a few examples of some of our more recent ads that are performing particularly well for click-through and conversion rates across multiple languages: To be clear, we don’t want to limit our messaging just to those themes that get the most clicks - that doesn’t do justice to the true creativity and diversity of the Second Life community, culture, and overall experience. That’s why our overall ad strategy includes campaigns that aim to appeal to a more diverse mix of users (even if those themes have a lower volume of potential new users). In fact, some of the most successful retention rates we see come from campaigns with smaller and niche themes. Further, some communities tend to spend more L$ than others and/or login more often and for longer periods of time. Among the most promising new and forthcoming campaigns are those targeting themes that better explore issues of identity formation and creative freedom of expression. In particular, we are looking to expand our campaign efforts to further embrace the furry/anthro, tiny, creator and LGBTQ+ communities. If you think we’re missing the boat on any specific themes or communities and/or have a question about our segmentation content strategy, then please give us your feedback and we may address your comments in this Friday’s “Lab Gab.” VIDEO ADS One of the newer areas of focus in our marketing is the use of paid video advertising. We’re now in the process of developing dozens of new video ads to promote Second Life across YouTube, Twitter, Facebook and other outlets that support video advertising. You may have already noticed our recent “Second Life Destinations” video series, produced in partnership with Draxtor Despres. This web series, which is distributed across our social media channels, explores a different community or theme each week. While these longer fly-through videos are not intended to be ads, we do simultaneously create shorter ad edits from each episode. That means that each episode is accompanied by shorter fifteen- and thirty-second formats that are used for targeted paid advertisements to non-residents. Here’s a side-by-side comparison of how a longer video about surfing destinations was truncated into a fifteen-second ad edit: Original Social Video - "Second Life Destinations - Surfing Hot Spots" 15-Second Ad Edit - Catch a Wave in Second Life Here’s an example of how our “Love Made in Second Life” series was truncated into shorter ads, too: Original Social Video ("Love Made in SL" videos) - Romance 30-Second Ad Edit (Sourced from multiple videos) - Romance So far, we have dozens of these community-specific video ads in rotation with more added each month. Here are some examples of the more popular segment ads currently in rotation: Avatar Customization/Fashion Medieval Roleplaying Communities Online Hangout/Social Chat Art & Creation (French Language) Virtual Travel & Exploration (Japanese Language) These examples are just the tip of the iceberg. Among the dozens of other active video campaigns are those that focus on virtual pets (horses, cats, etc.), 3D art and exhibitions, cyberpunk, haunted attractions, adventure and exploration, SL Pride, motorcycle enthusiasts and skill gaming. There's even an ad that's all about Second Life hair! AD REACH With all of these new video, search and display ads, we are running MORE ads now than ever -- across more channels than ever. So, where then do these ads run? Some of these ads and the longer social media edits are found organically amidst Google and social media search results but also on the open web: display, social and video ads are appearing across many, many sites and networks. In some cases, we work with external ad or affiliate network partners to help us maximize our ad reach -- but we also now have better expertise in-house to manage and strategize our performance marketing efforts. In the next episode of “Lab Gab,” you’ll meet Darcy Linden, our Senior Marketing Manager who oversees our performance marketing efforts and strategy. Still...one of the most common bits of feedback we hear is “I never see ads for Second Life”...and that is somewhat by design as we don’t want to be inefficient with our precious ad dollars to serve acquisition-focused ads to our existing community. However, that doesn’t mean that we don’t want to reach out to you. In addition to ads aimed at non-Residents, we also have separate “retargeting” campaigns that include content specifically created to inform existing Residents about new events or experiences. For example, we might want existing users to check out a specific high-profile event or experience -- or maybe let them know about Premium memberships and discounts. While these efforts are still in their infancy, we expect to do much more retargeting in the coming year. All marketing efforts have to work hand-in-hand with our product teams to ensure that once we get a new Resident in the door, there is a positive experience once they arrive. There are many ongoing experiments underway (and improvements to be made) on that front that we’ll perhaps address in a different blog post. MESSAGING Einstein is alleged to have once stated, “Imagination will take you everywhere.” That's certainly true in Second Life and we intend to stick with the "Your World. Your Imagination" tagline that captures the many wonders and possibilities of SL. However, in today's world of programmatic advertising, segmented ad buys and keyword search advertising, our campaigns are often customized with messaging and images that are optimized to appeal to and elicit clicks from specific targeted audiences. These efforts can be highly cost-efficient and effective, but we also recognize the necessity of keeping the heart, soul and spirit of Second Life alive amidst the algorithms. This is one of our biggest challenges in the coming year. It isn't enough to be data-driven. We also want to do justice to the community with campaigns that accurately capture and convey the cultural and creative energies that charge our virtual world. To do this, we may need to think further "outside the box" with bolder experiments in messaging and design for future campaigns and acquisition channels. That may include more mainstream ad efforts that reach untapped audiences, including those found on cord-cutting platforms. We'd love your ideas as this is a conversation that is very much alive and active inside and outside the Lab. You can share your thoughts on our feedback submission form for this Friday’s “Lab Gab.” ORGANIC MARKETING, SOCIAL MEDIA & INFLUENCER MARKETING Of course, not everything we do in marketing involves paid campaigns. We recently brought aboard one of our top social influencers - Strawberry Singh - now Strawberry Linden to help with our social efforts - and she worked closely with our former community lead Xiola to help boost our social strategy. On our social channels, you may have noticed we’ve been quite active over the past year. In addition to our ongoing presence on Facebook, Twitter, Plurk, Tumblr, Pinterest, Flickr and YouTube, we’ve recently expanded to Instagram and we are testing out younger-skewing social channels TikTok and Byte. We look closely at what types of posts get the highest reach and engagement and a key lesson is that video posts consistently perform higher than other forms of content. That’s one of the reasons why we have prioritized the launch of new original video programming , such as the weekly “Second Life Destinations” videos that showcase a different location with a fly-through. We also launched the “Made in Second Life” mini-series that offers in-depth interviews with creators and communities (recent episodes showcased the aviation community, museum curators, artists and fashion creators). Interestingly, some of the most-viewed videos we’ve seen are those that explore the true stories of people who found love in SL. Last year, we also debuted live streaming programming across multiple channels including YouTube, Facebook, Twitter/Periscope and the new Mixer platform. Expect to see more “Lab Gab” episodes that include interviews with Linden executives and community creators, as well as many more spontaneous and scheduled live streams that showcase inworld locations and events. Additionally, one of the most visible contributions from Strawberry has been her work on the production of numerous new user tutorials - all of which are localized in eight languages with unique voice-overs in each language - a first for us. Here’s a teaser of how these tutorials sound in each language: PROMOTING COMMUNITY CONTENT We recognize that we have an abundance of amazing creative content from our community - so why not promote it? After all, who knows SL better than those who use it, love it and create content about it? That’s why we recently launched the Second Life Blogger Network (SLBN) to better call attention to high-quality community blog posts, videos, images and e-zines. Through the SLBN, we are now sharing a significant amount of community-created content distributed our social channels, official blog and the login page of the official SL Viewer. In addition to giving the community more reasons to log back in, this effort also aims to build better mutual web traffic as well as to establish improved search engine relevance and indexing for both Second Life and many community bloggers. We are also working closer and more directly with many community members to amplify some of their events and experiences, too. Now we can’t do this for every event or creator but we are looking at high-impact partnership opportunities that we think can help grow SL. For example, SL creator Astralia secured an official license from Sanrio that covers many well-known characters such as Hello Kitty - and we’ve collaborated directly with Astralia and Sanrio for some cross-promotion opportunities that introduce completely new audiences to SL. We’ll continue to look at additional high-profile strategic partnerships with creators and micro-influencers to help grow SL, too. While not new, there is also an ongoing opportunity for Second Life creators and venue owners to continue to promote your Second Life events or locations in the Destination Guide. Each week, we add over a dozen new entries to help drive traffic to new and exciting experiences in Second Life. This gives heightened visibility to participating venues on the official SL website, inworld search, external search engines and even the login page of the official Viewer. ...AND MUCH MORE TO COME IN 2020! We hope that this information helps to demystify some of the machinations and motivations of our marketing efforts -- but we also know that this just scratches the surface of what needs to be done to continue growing Second Life in the future. For example, our Marketing Analyst Maveric Linden is hard at work on several new email marketing initiatives, such as “Rez Day” notifications, a refresh of our new user emails, new community newsletters, and other useful announcements for those who opt-in. We’re also looking to do more to increase awareness of SL in both mainstream and specialized media outlets and blogs with several new “earned media” initiatives that help better connect reporters to compelling SL community stories and trends. So, what are we missing? Are there things that you think we can do better and/or what feedback do you have for the Marketing team as it ramps up its efforts for the rest of 2020? Share your thoughts and questions with us directly via this form - and we’ll do our best to respond on this Friday’s "Lab Gab"! Pictured (Left to Right): The Second Life Marketing team including Sr. Director of Marketing Brett Linden, Marketing Content Specialist Strawberry Linden and Sr. Digital Marketing Manager Darcy Linden. Not Pictured: Marketing Analyst Maveric Linden. Disclaimer: Pictured cats are not official members of the Marketing team.
  37. 27 points
    Today, we’re happy to announce a brand new feature for the Land Manager page for private Estate Owners: web-based region restarts! Starting now, Estate Owners will be able to restart their regions remotely from their land.secondlife.com My Regions page. We’ve been listening to the feedback from our Private Region owner community and we know that sometimes it’s impractical or even impossible to access your region inworld to perform the more traditional in-viewer region restart using the Region/Estate menu. With this new feature, Estate Owners can proactively select and restart their regions directly from the website without needing to log inworld and travel to each region individually. Since we know that sometimes the reason a region cannot be accessed easily inworld is due to active griefing scenarios, we have also included the ability to restart the region in safe mode, in which the region will be brought back up with all the scripts, physics, and collisions disabled, making it possible to enter and remove any lingering item that may be causing issues. To see the new features available to you as a private Estate Owner, just log in to SecondLife.com and visit your Land Manager page. We are always listening to your feedback, and we’re committed to continuing to make Second Life easier, safer, more efficient, and more fun! Thank you for making Second Life great! We look forward to sharing more exciting new features with you soon. You can learn more about becoming a private Estate Owner here.
  38. 25 points
    VIRTUAL WORLDS DOCUMENTARY Directed by: Olivia De Camps Produced by: Tom Sidi ABOUT THE PROJECT Every day, all around the world, millions of people log onto virtual worlds such as Second Life. Through a series of individual stories, this documentary aims to explore the core of basic human interaction. For many individuals, virtual worlds not only serve as escapism, but also morph into an expansion of their real life— where genuine friendships are formed, economy thrives, and often romance is built upon a virtual image that is frequently transferred to the real world. Users have the ability to immerse in the world they have always dreamed of living in, exploring their gender, racial, or sexual identity and creating strong bonds with people they might never get a chance to meet off screen. As we have been stuck at home without a possibility to physically meet, the idea of a digital world has become even more attractive. The documentary is directed by Olivia De Camps, a Dominican-American film student in her Senior year at New York University Tisch School of The Arts and produced by Tom Sidi, a TV and commercial producer. The film will be submitted to film festivals and uploaded online. CASTING Through interviews (all filmed digitally due to COVID) and re-enactments on SL, we are searching for stories to tell from an experiential, non-judgmental and visually-driven way. Tell us your story! How has SL been a world for you in quarantine? Has it helped you find your identity? Did you form a special relationship on the platform If you're an artist, do you come here to share your works (design clothes, host virtual raves, digital photography)? We are looking for people who would like to share their SL experiences with us during or before quarantine. You can choose to remain anonymous if you wish. For any questions or additional information, you can reach us at: oliviadecamps@gmail.com or t@boraxcfm.com
  39. 25 points
    ‘Tis the season to be jolly - and what could be more jolly than a ton of new gifts? From now through most of December, we will be giving away some goodies for everyone. We introduced the Swaginator this last summer during SL15B, and now we’re bringing it back, better than ever, with 5 weeks of gifts - starting today! Each gift will only be available for one week, so you’re going to want to make sure you do not miss out on any week! How to get started: Follow the first clue (below) to grab your Winter Swaginator HUD Equip your HUD from your inventory, by finding it, right-clicking it and selecting “ADD” Find and collect your gift! Stay tuned to our blog, MoTD, and Social Media channels for new clues each week. We’ll get you well on your way to gift-o-rama, and get you started today with the first of our clues. Are you ready? Week One Clue: It’s a Winter land full of frolics and fun. Can you find the hidden chest for the prize to be won? Go! You may find yourself in a familiar location - the return of Winter Wonderland is here - so you know there will be plenty of fun activities including an upcoming Snowball Fight - stay tuned! Pro Tip: Premium members will see a very special new and exclusive gift soon (HINT: to go with your Winter Swaginator gifts) , so make sure that your premium membership is up to date!
  40. 23 points
    As the end of 2017 draws closer, we wanted to take a moment to reflect on just a few of the major beats that made this another great one for Second Life. From technical improvements to new features, to community happenings, the virtual world’s 14th year was a busy and fun one! Baby Got Backend Enhancements We rolled out a number of upgrades to SL’s backend and build systems. This behind-the-scenes effort helps to improve stability and performance, and also is part of the future-proofing and prep work needed for the “Brave New World” project - i.e. moving SL to the cloud. Tons of Fun Inworld We launched our first-ever grid-wide game experience: Tyrah & the Curse of the Magical Glytches! Thousands have already enjoyed playing so far, and there’s even more to come. This year also saw the introduction of a brand new group of starter avatars, and some awesome events inworld, including great shopping events like the one going on now, our annual Linden-vs-Resident snowball fight, the Halloween creepy-crawl, and some massive celebrations for SL14B - our 14th anniversary! We hope you had as much fun in SL this year as we did. Next year is SL’s 15th birthday and we’re planning an absolute blow-out to celebrate. Stay tuned for more on that soon - we’re talking way more than one month’s worth of parties... More Primo Premiums In addition to regularly rolling out fresh gifts exclusively for subscribers, we added new benefits to Premium membership to make it even more, well, premium! We launched Premium Access to full regions, and extended the L$ transaction history for Premium subscribers up to 90 days. We’re very pleased to share that as a result, we did see some growth in Premium account membership this year. Happy as we are, we think we can do even better, so look forward to new initiatives in 2018 aimed at making the benefits of going Premium even more valuable. But Wait There’s More! This year, we introduced a whole of new features and capabilities as well. For example, Animesh (which you can now test on Aditi using our Project Viewer) allows independent objects to use rigged mesh and animations, just like mesh avatars, and Residents have already used this feature in impressively creative ways. We also rolled out more land features - Estate owners have more control over their land, we improved region capacity, and introduced Place Pages to help make your favourite SL places much more discoverable on the web. Along those same lines, we brought back an improved version of the Community Gateway Program (and RegAPI), enabling communities to grow their ranks (and SL’s user-base) by registering and onboarding new users. Last, but not least, we revamped our Support Portal and Community Forums to make it easier for Residents to get help when they need it and connect, discuss, and share with other users on the web. Onward to 2018! Not only does SL celebrate our 15th birthday next year, but we’re also working on some exciting new initiatives and enhancements we can’t wait to share with the community. As we announced earlier this year, we’re investing many millions in SL and 2018 is going to be a big one. See you inworld!
  41. 22 points
    The SL17B Shop & Hop is almost here -- and this year it is bigger than ever! The event opens Friday, June 19 at 9 a.m. SLT with more merchants, more regions, and more free gifts than ever! This year, you’ll find a record-breaking 200 participating merchants across 10 regions. In addition to deep discounts and deals, there are also exclusive and completely new gifts available for free at many shops. There’s something for everyone this year -- you’ll find a broader range of items than in the past including home and garden, breedable pets, and many miscellaneous items and toys that range from fun to obscure. Whether you are into fashion or roleplaying, you’ll find items across a variety of themes including fantasy, cyberpunk, historic and more. We can’t wait until it formally opens to the public on Friday - but who wants to wait when you get early access! If you are ready to shop now, join the official Second Life Birthday group inworld and you’ll be granted access before the general public. Before you jump inworld, you can get a sneak peek at many of the items that will be available in the official Second Life Shop & Hop Flickr pool. Don’t forget to share photos of your haul and SL17B explorations in the Second Life Birthday Celebration Flickr group, too. To visit the SL17B Shop & Hop event - start at any one of the Regions - but be sure to visit them all to see everything that's available. A complete list of participating Merchants is below*! AURELIAN REGION STORE NAME STORE LOCATION .: Runic :. https://maps.secondlife.com/secondlife/Aurelian/99/23/53 [ keke ] https://maps.secondlife.com/secondlife/Aurelian/60/100/53 [Krescendo] https://maps.secondlife.com/secondlife/Aurelian/100/200/53 {Limerence} https://maps.secondlife.com/secondlife/Aurelian/23/159/53 #ADORED & VICE X #ADORED https://maps.secondlife.com/secondlife/Aurelian/88/164/53 Addams https://maps.secondlife.com/secondlife/Aurelian/165/93/53 Bauhaus https://maps.secondlife.com/secondlife/Aurelian/228/158/53 Birth https://maps.secondlife.com/secondlife/Aurelian/167/168/53 ChicChica https://maps.secondlife.com/secondlife/Aurelian/161/233/53 Dahlia https://maps.secondlife.com/secondlife/Aurelian/202/101/53 Fantavatar & Moonstruck https://maps.secondlife.com/secondlife/Aurelian/99/51/53 Foxy https://maps.secondlife.com/secondlife/Aurelian/197/158/53 Harshlands https://maps.secondlife.com/secondlife/Aurelian/158/26/53 Juna Artistic Tattoo https://maps.secondlife.com/secondlife/Aurelian/229/102/53 K&S https://maps.secondlife.com/secondlife/Aurelian/54/161/53 Lilith's Den https://maps.secondlife.com/secondlife/Aurelian/155/60/53 LOVE SUPERSTORE https://maps.secondlife.com/secondlife/Aurelian/99/228/53 MIWAS https://maps.secondlife.com/secondlife/Aurelian/158/203/53 pixicat https://maps.secondlife.com/secondlife/Aurelian/92/89/53 Spyralle https://maps.secondlife.com/secondlife/Aurelian/28/99/53 FROSTED REGION STORE NAME STORE LOCATION .EscalateD. https://maps.secondlife.com/secondlife/Frosted/99/51/53 {le fil cassé} https://maps.secondlife.com/secondlife/Frosted/165/93/53 Ashbourne & Co. Fine Jewellers https://maps.secondlife.com/secondlife/Frosted/100/200/53 Avi-Glam https://maps.secondlife.com/secondlife/Frosted/88/164/53 Blossom&Seeds https://maps.secondlife.com/secondlife/Frosted/54/161/53 Devinz Designz https://maps.secondlife.com/secondlife/Frosted/158/26/53 Dragon Magick Wares https://maps.secondlife.com/secondlife/Frosted/23/159/53 e.marie https://maps.secondlife.com/secondlife/Frosted/167/168/53 Enchante' https://maps.secondlife.com/secondlife/Frosted/99/228/53 Entice https://maps.secondlife.com/secondlife/Frosted/161/233/53 Eudora3D https://maps.secondlife.com/secondlife/Frosted/158/203/53 Faida https://maps.secondlife.com/secondlife/Frosted/60/100/53 Fallen Gods Inc. https://maps.secondlife.com/secondlife/Frosted/92/89/53 Fourth Wall https://maps.secondlife.com/secondlife/Frosted/202/101/53 Gabrielle Hamelin https://maps.secondlife.com/secondlife/Frosted/228/158/53 Infinite Furniture https://maps.secondlife.com/secondlife/Frosted/99/23/53 reBourne prefabs https://maps.secondlife.com/secondlife/Frosted/229/102/53 Stories&Co. https://maps.secondlife.com/secondlife/Frosted/197/158/53 unstable. https://maps.secondlife.com/secondlife/Frosted/28/99/53 VENGE https://maps.secondlife.com/secondlife/Frosted/155/60/53 GILDED REGION STORE NAME STORE LOCATION . Hanzel . https://maps.secondlife.com/secondlife/Gilded/100/200/53 [Sheba] https://maps.secondlife.com/secondlife/Gilded/54/161/53 adorsy https://maps.secondlife.com/secondlife/Gilded/88/164/53 alaskametro<3 https://maps.secondlife.com/secondlife/Gilded/158/26/53 Astara https://maps.secondlife.com/secondlife/Gilded/99/228/53 Baiastice https://maps.secondlife.com/secondlife/Gilded/99/51/53 Chop Zuey https://maps.secondlife.com/secondlife/Gilded/228/158/53 Dark Passions https://maps.secondlife.com/secondlife/Gilded/158/203/53 Dead Dollz https://maps.secondlife.com/secondlife/Gilded/92/89/53 Kunglers https://maps.secondlife.com/secondlife/Gilded/165/93/53 Mangula https://maps.secondlife.com/secondlife/Gilded/54/161/53 Mossu https://maps.secondlife.com/secondlife/Gilded/155/60/53 ND/MD https://maps.secondlife.com/secondlife/Gilded/99/23/53 Sweet Art & Lyrium https://maps.secondlife.com/secondlife/Gilded/202/101/53 Pink Cream Pie https://maps.secondlife.com/secondlife/Gilded/28/99/53 PULSE https://maps.secondlife.com/secondlife/Gilded/60/100/53 Silvan Moon Designs https://maps.secondlife.com/secondlife/Gilded/197/158/53 Stargazer https://maps.secondlife.com/secondlife/Gilded/229/102/53 Sweet Thing https://maps.secondlife.com/secondlife/Gilded/161/233/53 Valentina E. https://maps.secondlife.com/secondlife/Gilded/167/168/53 WINGSDG https://maps.secondlife.com/secondlife/Gilded/23/159/53 GLEAMING REGION STORE NAME STORE LOCATION :::boyberry::: https://maps.secondlife.com/secondlife/Gleaming/229/102/53 .::WoW Skins::. https://maps.secondlife.com/secondlife/Gleaming/100/200/53 [satus Inc] https://maps.secondlife.com/secondlife/Gleaming/54/161/53 Alantori https://maps.secondlife.com/secondlife/Gleaming/202/101/53 DaD - Virtual Living https://maps.secondlife.com/secondlife/Gleaming/161/233/53 etham https://maps.secondlife.com/secondlife/Gleaming/60/100/53 Lapointe & Bastchild https://maps.secondlife.com/secondlife/Gleaming/167/168/53 Myth https://maps.secondlife.com/secondlife/Gleaming/99/228/53 Petrichor/Plastik https://maps.secondlife.com/secondlife/Gleaming/88/164/53 REINVENT https://maps.secondlife.com/secondlife/Gleaming/165/93/53 RNK https://maps.secondlife.com/secondlife/Gleaming/99/51/53 ROZOREGALIA https://maps.secondlife.com/secondlife/Gleaming/92/89/53 Sahi Designs https://maps.secondlife.com/secondlife/Gleaming/28/99/53 Salt & Pepper https://maps.secondlife.com/secondlife/Gleaming/23/159/53 Simply Shelby https://maps.secondlife.com/secondlife/Gleaming/158/203/53 Sintiklia https://maps.secondlife.com/secondlife/Gleaming/228/158/53 Slink https://maps.secondlife.com/secondlife/Gleaming/197/158/53 Son!a-Edge https://maps.secondlife.com/secondlife/Gleaming/158/26/53 spectacledchic https://maps.secondlife.com/secondlife/Gleaming/99/23/53 Supernatural https://maps.secondlife.com/secondlife/Gleaming/155/60/53 GOLDEN REGION STORE NAME STORE LOCATION .Tardfish. https://maps.secondlife.com/secondlife/Golden/99/23/53 *Elite Equestrian* https://maps.secondlife.com/secondlife/Golden/100/200/53 *paper moon* https://maps.secondlife.com/secondlife/Golden/202/101/53 /studioDire/ https://maps.secondlife.com/secondlife/Golden/197/158/53 3rd Eye Perceptions https://maps.secondlife.com/secondlife/Golden/155/60/53 Digital Farm System (DFS) https://maps.secondlife.com/secondlife/Golden/161/233/53 FlyingArts https://maps.secondlife.com/secondlife/Golden/60/100/53 HILTED https://maps.secondlife.com/secondlife/Golden/167/168/53 Jinx https://maps.secondlife.com/secondlife/Golden/88/164/53 L'Etre&DOUX https://maps.secondlife.com/secondlife/Golden/28/99/53 Mini A Chuu https://maps.secondlife.com/secondlife/Golden/228/158/53 Moon Rabbit https://maps.secondlife.com/secondlife/Golden/99/228/53 Polenth's Mushporium https://maps.secondlife.com/secondlife/Golden/99/51/53 REVOUL https://maps.secondlife.com/secondlife/Golden/54/161/53 Rumah Kita https://maps.secondlife.com/secondlife/Golden/158/26/53 Schadenfreude https://maps.secondlife.com/secondlife/Golden/92/89/53 solares https://maps.secondlife.com/secondlife/Golden/158/203/53 spoiled https://maps.secondlife.com/secondlife/Golden/229/102/53 Wilds of Organica https://maps.secondlife.com/secondlife/Golden/23/159/53 WK - Wild Kajaera https://maps.secondlife.com/secondlife/Golden/165/93/53 HALCYON REGION STORE NAME STORE LOCATION {CdB} Casa de Bebe https://maps.secondlife.com/secondlife/Halcyon/100/200/53 A N E https://maps.secondlife.com/secondlife/Halcyon/92/89/53 ACORN https://maps.secondlife.com/secondlife/Halcyon/155/60/53 anxiety https://maps.secondlife.com/secondlife/Halcyon/161/233/53 Aphrodite Shop https://maps.secondlife.com/secondlife/Halcyon/54/161/53 Bella Moda & Zed for MEN https://maps.secondlife.com/secondlife/Halcyon/158/26/53 Blueberry https://maps.secondlife.com/secondlife/Halcyon/167/168/53 Bonbon https://maps.secondlife.com/secondlife/Halcyon/228/158/53 BONDI https://maps.secondlife.com/secondlife/Halcyon/28/99/53 Bowers House Designs https://maps.secondlife.com/secondlife/Halcyon/158/203/53 Glam Affair https://maps.secondlife.com/secondlife/Halcyon/165/93/53 Love https://maps.secondlife.com/secondlife/Halcyon/229/102/53 Luane's World https://maps.secondlife.com/secondlife/Halcyon/202/101/53 lunar https://maps.secondlife.com/secondlife/Halcyon/99/23/53 MALified https://maps.secondlife.com/secondlife/Halcyon/99/51/53 Mandilena Gestures https://maps.secondlife.com/secondlife/Halcyon/60/100/53 MUSU https://maps.secondlife.com/secondlife/Halcyon/197/158/53 PIXEL BOX DESIGN https://maps.secondlife.com/secondlife/Halcyon/23/159/53 Tableau Vivant https://maps.secondlife.com/secondlife/Halcyon/88/164/53 Tentacio https://maps.secondlife.com/secondlife/Halcyon/99/228/53 JUBILANT REGION STORE NAME STORE LOCATION . Infiniti . https://maps.secondlife.com/secondlife/Jubilant/155/60/53 [ Aleutia ] https://maps.secondlife.com/secondlife/Jubilant/28/99/53 [C8] https://maps.secondlife.com/secondlife/Jubilant/100/200/53 [CIRCA] Living https://maps.secondlife.com/secondlife/Jubilant/23/159/53 * SK * ( Sweet Kajira ) https://maps.secondlife.com/secondlife/Jubilant/99/23/53 ATTIC https://maps.secondlife.com/secondlife/Jubilant/99/228/53 Body Language Sweet Lovely Cute https://maps.secondlife.com/secondlife/Jubilant/165/93/53 Bumblebee https://maps.secondlife.com/secondlife/Jubilant/202/101/53 ChiC buildings https://maps.secondlife.com/secondlife/Jubilant/54/161/53 Crowded Room https://maps.secondlife.com/secondlife/Jubilant/158/203/53 FaceDesk Creative Creations https://maps.secondlife.com/secondlife/Jubilant/197/158/53 FOXCITY https://maps.secondlife.com/secondlife/Jubilant/167/168/53 Ingenue https://maps.secondlife.com/secondlife/Jubilant/229/102/53 Inner Demons https://maps.secondlife.com/secondlife/Jubilant/99/51/53 Laminak https://maps.secondlife.com/secondlife/Jubilant/60/100/53 Miss Chelsea https://maps.secondlife.com/secondlife/Jubilant/161/233/53 Paragon Dance Animations https://maps.secondlife.com/secondlife/Jubilant/88/164/53 SEmotion https://maps.secondlife.com/secondlife/Jubilant/92/89/53 TIS https://maps.secondlife.com/secondlife/Jubilant/228/158/53 VOZ https://maps.secondlife.com/secondlife/Jubilant/158/26/53 SNOWFLAKE REGION STORE NAME STORE LOCATION [sau]motorcycles https://maps.secondlife.com/secondlife/Snowflake/99/51/53 {ViSion} https://maps.secondlife.com/secondlife/Snowflake/158/203/53 A&D Clothing https://maps.secondlife.com/secondlife/Snowflake/28/99/53 AlaFolie https://maps.secondlife.com/secondlife/Snowflake/161/233/53 ALMA Makeup https://maps.secondlife.com/secondlife/Snowflake/23/159/53 CHEZ MOI FURNITURES https://maps.secondlife.com/secondlife/Snowflake/229/102/53 ChiMia https://maps.secondlife.com/secondlife/Snowflake/167/168/53 Fancy Decor https://maps.secondlife.com/secondlife/Snowflake/165/93/53 LYBRA https://maps.secondlife.com/secondlife/Snowflake/158/26/53 MINIMAL https://maps.secondlife.com/secondlife/Snowflake/54/161/53 Narcisse https://maps.secondlife.com/secondlife/Snowflake/202/101/53 Native Urban https://maps.secondlife.com/secondlife/Snowflake/155/60/53 NeverWish https://maps.secondlife.com/secondlife/Snowflake/99/228/53 OA-MEO https://maps.secondlife.com/secondlife/Snowflake/60/100/53 PinkRayne https://maps.secondlife.com/secondlife/Snowflake/100/200/53 Rainbow Sundae https://maps.secondlife.com/secondlife/Snowflake/228/158/53 Rebel Pill https://maps.secondlife.com/secondlife/Snowflake/197/158/53 Safira https://maps.secondlife.com/secondlife/Snowflake/99/23/53 Sway's https://maps.secondlife.com/secondlife/Snowflake/92/89/53 Trompe Loeil https://maps.secondlife.com/secondlife/Snowflake/88/164/53 SUGARPLUM REGION STORE NAME STORE LOCATION .peaches. https://maps.secondlife.com/secondlife/Sugarplum/28/99/53 [^.^Ayashi^.^] https://maps.secondlife.com/secondlife/Sugarplum/60/100/53 *Epic* https://maps.secondlife.com/secondlife/Sugarplum/99/228/53 1313 Mockingbird Lane https://maps.secondlife.com/secondlife/Sugarplum/23/159/53 Avanti https://maps.secondlife.com/secondlife/Sugarplum/23/159/53 Belle Epoque https://maps.secondlife.com/secondlife/Sugarplum/158/203/53 Candy Kitten https://maps.secondlife.com/secondlife/Sugarplum/228/158/53 Cube Republic https://maps.secondlife.com/secondlife/Sugarplum/165/93/53 Fantasy China https://maps.secondlife.com/secondlife/Sugarplum/99/51/53 GenesisLab https://maps.secondlife.com/secondlife/Sugarplum/229/102/53 Ghoul 喰種 https://maps.secondlife.com/secondlife/Sugarplum/202/101/53 Hayabusa Design https://maps.secondlife.com/secondlife/Sugarplum/167/168/53 Holli Pocket https://maps.secondlife.com/secondlife/Sugarplum/99/23/53 lassitude & ennui https://maps.secondlife.com/secondlife/Sugarplum/100/200/53 MADRAS https://maps.secondlife.com/secondlife/Sugarplum/92/89/53 Modulus https://maps.secondlife.com/secondlife/Sugarplum/155/60/53 Secrets of Gaia https://maps.secondlife.com/secondlife/Sugarplum/161/233/53 Stardust https://maps.secondlife.com/secondlife/Sugarplum/197/158/53 The Stringer Mausoleum https://maps.secondlife.com/secondlife/Sugarplum/158/26/53 What Next https://maps.secondlife.com/secondlife/Sugarplum/88/164/53 TINSELED REGION STORE NAME STORE LOCATION :UNA: https://maps.secondlife.com/secondlife/Tinseled/54/161/53 .:Tm:.Creation https://maps.secondlife.com/secondlife/Tinseled/100/200/53 ~Mythril~ https://maps.secondlife.com/secondlife/Tinseled/60/100/53 Ade https://maps.secondlife.com/secondlife/Tinseled/165/93/53 Astralia https://maps.secondlife.com/secondlife/Tinseled/167/168/53 Boudoir https://maps.secondlife.com/secondlife/Tinseled/88/164/53 CELESTE https://maps.secondlife.com/secondlife/Tinseled/158/26/53 Dope+Mercy https://maps.secondlife.com/secondlife/Tinseled/161/233/53 JUSTICE https://maps.secondlife.com/secondlife/Tinseled/228/158/53 keikumu https://maps.secondlife.com/secondlife/Tinseled/155/60/53 Lemon Chilliz https://maps.secondlife.com/secondlife/Tinseled/229/102/53 Petit Chat https://maps.secondlife.com/secondlife/Tinseled/23/159/53 Spargel & Shine Homes https://maps.secondlife.com/secondlife/Tinseled/99/228/53 Tachinni Clothing https://maps.secondlife.com/secondlife/Tinseled/99/51/53 Teegle https://maps.secondlife.com/secondlife/Tinseled/92/89/53 The Annex https://maps.secondlife.com/secondlife/Tinseled/158/203/53 Umi Surf and Snow https://maps.secondlife.com/secondlife/Tinseled/28/99/53 United Colors https://maps.secondlife.com/secondlife/Tinseled/197/158/53 Vanity Hair https://maps.secondlife.com/secondlife/Tinseled/99/23/53 VARONIS https://maps.secondlife.com/secondlife/Tinseled/202/101/53 *Merchant list is subject to change.
  42. 22 points
    Lab Gab is a live streaming show that showcases events, destinations, and different talents across Second Life. Join our host, Strawberry Linden, as she speaks with our beloved VP of Product Operations, Patch Linden, as well as some very hard-working Moles on his team: Squeaky Mole, Alotta Mole, Notta Mole, and Mischievious Mole. They will be discussing the upcoming Second Life 17th birthday celebrations, as well as Linden Homes! Do you have a question about SL17B or Linden Homes that you’d like Strawberry to ask them on your behalf? Fill out the Google Form and submit your question today, and it may be selected! Tune in on Friday, February 28th at 11am PT/SLT. Watch us live on YouTube, Facebook, Mixer, or Periscope!
  43. 22 points
    We’re excited to announce that production has started on “Made in Second Life,” a new original web series that will debut across our various social media channels later this year. This new series (made in partnership with Draxtor Despres) expands upon the concept of Second Life storytelling that was first introduced with “Love Made in Second Life,” an original limited-run production that showcased stories of Residents who fell in love and married after meeting in Second Life. Check out this sneak preview of the new “Made in Second Life” series below: In each episode, “Made in Second Life” aims to tell a different story about one of the many communities and creators found across our virtual world. You’ll soon see episodes that feature Second Life musicians, machinima makers, bloggers, fashionistas and much, much more. Next up in the series is “Fashion Made in Second Life”, debuting later this year. Logos courtesy of Marianne McCann Do you have an interesting story to share about your Second Life? We’re now casting for episodes including but not limited to the following themes: romance, fashion, music, moviemaking/machinima, roleplaying communities, game making, education, and blogging! We’re also continuing to look for cool and unique Destinations to spotlight for our ongoing “Second Life Destinations” video series. Contact madeinsl@draxtor.com and tell us your story. You might be featured in a future episode of “Made in Second Life.” If you have a destination that you’d like to be considered for “Second Life Destinations,” then reach out to us via this suggestion form. P.S. Even more original video productions are also on the way! You may have noticed that we have already started a refresh of our new user tutorials. Also, stay tuned for news about a new recurring Second Life-themed live streaming program that will debut later this month.
  44. 21 points
    At Linden Lab we appreciate and support the creativity of our community - a community based on the very idea that the only limit to your creativity is your imagination. That is why we feel it is important to clarify our stance on and process for the protection of community-created content. Our goal is to nurture the overall creative and competitive ecosystem that enables each member of our community to prosper -- even when that means making difficult determinations in disputes between our Creators. While we cannot comment publicly with a definitive analysis of any one case or dispute, we want to reassure our community that we closely consider all perspectives (and applicable law) before arriving at any dispute determination. When there is disagreement in our community over the integrity of a creation, we strive to be fair in our review of the facts. In particular, we do not take actions for or against any Creator lightly as we know that our Creator community is passionate about and protective of their work. So, why make this statement now? Due to the size of the Second Life economy and its user base, there will always be Creator conflicts and complaints under review. Recently, there’s been some debate about one of the more esoteric aspects of content creation, which impacts many in our community. For example, one high-profile complaint under review deals with a fundamental question about whether UV mapping can be considered proprietary and protect-able or part of the public domain. Linden Lab recognizes that there are passionate arguments to be made on both sides of this and similar discussions. However, the determining factors are quite nuanced and not easily assessed without a closer review of the facts in the context of the Digital Millennium Copyright Act (or DMCA). Ultimately, Linden Lab will always comply with the DMCA process, and continue to determine the validity of each DMCA notice (and any counter-notice) on a case-by-case basis. That is precisely why we have a team dedicated to reviewing all properly-submitted IP claims and determining the fairest outcome within the guidelines of the policies and laws governing the process, which is described in the Intellectual Property Infringement Notification Policy. We are ever-amazed by the ways this community utilizes the Second Life platform for creativity. Keep innovating - you make Second Life even better as we roll out new features and tools to create with -- and keep supporting your fellow Creators! Image courtesy of Torley Linden
  45. 21 points
    Second Life is turning 15 this summer...but why wait to celebrate? Last month, we wrote about 15 exciting new features and other things that we have on the roadmap for this year, including lower tier prices and double allotment on Mainland, and the return of Last Names - but there’s still more to come! As part of our year-long 15th anniversary celebration, we’re making numerous appearances inworld to talk about Second Life and the Second Life roadmap directly with our communities! These ongoing meetups and events will provide opportunities for you to interact with and ask questions to Linden Lab executives and staffers. To kick things off, Linden Lab CEO Ebbe Altberg will be holding two “Town Hall” chat sessions on April 20th at 9:30 a.m. (SLT/Pacific) and 1 p.m. (SLT/Pacific). Ebbe will be sharing his vision for Second Life in 2018 and beyond, as well as taking questions from the community. Got a question for Ebbe? Post it in the Community Forum thread “A Conversation with Linden Lab CEO Ebbe Altberg” in advance of next week’s meeting. Questions will be selected from submissions for as many as can be answered in the time frame. To join either meetup, head over to one of these Town Hall Regions in Second Life on April 20. In the coming months, we plan to hold additional conversations and meetups directly with many of our communities including Firestorm users/developers, Designing Worlds, Bay City and more. Finally, don’t forget to mark your calendars for the official SL15B Community Celebration! This year’s event, held June 17-30, is going to be spectacular! We are hearing rumblings about a few new special events linked to this year’s celebrations, too. Stay tuned for more specific dates and details. We’ll see you inworld soon!
  46. 21 points
    We at Linden Lab believe that net neutrality is extremely important. Lifting the FCC’s Open Internet Rules would not only jeopardize the experience of Residents using Second Life, but can also negatively impact all aspects of our online lives. Later this week, Congress will vote on this issue, and we encourage Second Life residents to join us in calling on our representatives to preserve net neutrality. To that end, we have joined the “Break the Internet” initiative, and if you visit SecondLife.com or login to Second Life today, you’ll notice a pop-up tool (snapshot below) that makes it easy to send a message in support of net neutrality. Of course, if you’d prefer not to use this, you can simply close the pop-up and login as usual, but we hope you’ll consider adding your voice to this important issue.
  47. 21 points
    These creepy creatures are NOT avatars, but Animesh! Animesh is a new Second Life feature that will allow independent objects to use rigged mesh and animations, just as you see today with mesh avatars. This means that you can now have wild animals, pets, vehicles, scenery features and other objects that play animations! Today Animesh is available as a beta project, and to get it to its final state, we need your help! Please try it out and give us your feedback in the Animesh Forum or in Jira . We’d love to hear from you what works and what might use some further improvements. If you’d like to experiment with and help test Animesh, there are a few things that will help you get started. First, you’ll need the Project Viewer build. We’ve also created a Wiki which outlines how you can begin playing with Animesh. Once you’ve downloaded the Project Viewer, you’ll need to access and upload any test content to the Aditi Beta Test Grid. Once the Animesh beta is over, and we’ve finalized the project, uploads to the main Second Life grid will be enabled, and the real fun can begin! We’re looking forward to seeing what you come up with using Animesh, and look forward to hearing your input about this exciting new soon-to-be feature.
  48. 21 points
    Hello Residents! Whether it's the significance of one's appearance or persona to fellow residents or how they impact the performance for all users, avatars have always played an important role in Second Life. Because of this, we are constantly trying to improve the quality, overall selection or choices and how performant these Linden curated avatars are. Every iteration we hope to be better and more efficient. Today we’re excited to announce a set of 8 new starter avatars which are themed Renaissance, Mystic Heroes and Angels & Demons. In this release, for the first time ever, we’re offering Bento avatars! Yes you heard it right, all but the Mystic Heroes in this offering will be Bento-equipped. Some of the avatars are ride-alongs, which mean they include horses as a Bento attachment, while others boast animated wings! These avatars are available through the viewer in the "Choose my avatar" section. You can also view or choose them from your inventory and customize each to your liking. We hope you enjoy trying them out as much as we did creating them!
  49. 20 points
    Looking for a full calendar of SL16B events? Here it is! Keep checking this page for updates to the daily SL16B calendar of events. Here you'll find the specifics on live deejay events, Music Faire performances and more! Also, don't miss our complete SL16B preview of community exhibits in the Destination Guide. If you have an SL16B-related event or exhibit that isn't listed, please submit it via the Destination Guide submission form or contact us at editor@lindenlab.com. Do you use Google Calendar? If so, you can also add this Birthday Calendar directly to your own calendar by clicking here.
  50. 20 points
    Currently, when a region is full, access to the region is simply on a first come first served basis. This leads to a sort of distributed race to enter the full region; users repeatedly try to teleport or cross into the region and fail until someone leaves. The next attempt made by anyone succeeds, which makes the region full again. Even the region owner and estate managers must compete with other Residents to get into their own region if they find themselves outside of the region when it is full. We are introducing some improvements to how region limits and region entry work: The Region Owner or an Estate Manager can always enter, even when the region is full In effect, the region occupancy limit does not apply to the Region Owner or an Estate Manager for the purposes of entry. Having entered the region, the owner or manager does still increase the count in the region. For example, if there is a region that already has the maximum number of avatars in it, the Region Owner or an Estate Manager would be able to enter, but that would bring the number in the region to 1 over the limit, so 2 would need to leave before the next non owner/manager could enter. The default limit on the number of avatars in each region type is increased Full Regions by 10% (100 to 110) Homesteads by 25% (20 to 25) Open Spaces by 20% (10 to 12) This new bonus capacity is, however, available for entry purposes only to Premium users - for Basic users the occupancy limits remain the same. For example, when a Full Region with a limit of 110 users has 105 users in it, Basic members will be unable to enter - they will see the region as full - but 5 more Premium users will still be able to enter. The current (owner controlled) limit on each region will automatically be reserved for Premium entry by the same bonus %: If the owner of a Full Region had reduced the default 100 avatar limit to 50, the same bonus percentage (+10%) is reserved for Premium entries, so 45 entries will be usable by Basic members, and 5 additional spaces will only be available to Premium members. Once an avatar is in a region, whether they are Premium or not will not matter; they count the same as anyone else. It doesn't matter what the mix of Premium, Basic, or owner/managers in the region is: they all just each count as one occupant. We will be rolling these features out slowly to regions in and around you. We’re excited to offer this new functionality, improving the experience of Land Owners and Premium Members in Second Life. Login and keep your eyes open for another announcement once the rollout is complete!
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