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Showing content with the highest reputation since 10/22/2018 in Knowledge Base Articles

  1. 7 points
    What is Tilia? Processing credit with Tilia Identity verification questions Why am I required to provide personal information to Tilia and what will you do with it? What types of IDs are acceptable? I have already submitted my photo ID. Why do I have to do it again? My bank, credit card company, or PayPal has already verified my identity. Why do I need to verify again with Tilia? I do not have a Social Security Number. How do I proceed? What if I do not want to submit Social Security information? Why wasn't this information asked for during registration? When will I be asked for an ID? Can I voluntarily submit my ID for verification before making a process credit request? How long does this process take? What happens to my US dollar balance if I don't comply? What is an acceptable proof of address? If I change my legal name, what kind of documents do I need to provide? How do I update my email on file so I can see the information request? What kinds of transactions do not normally require ID verification? Tilia usage questions Can I access my Tilia account separately from my Second Life account? Can Tilia credit U.S. dollars directly to my bank account? Do I need to use Tilia to buy Linden dollars? How can I avoid the inactivity fee? Why can't I process credit? What happens if I don't accept Tilia's Terms of Service? Technical and legal questions Is my information stored securely? Is Tilia compliant with GDPR? Does Tilia share my personal information with the government? Will my data be used for data mining purposes? Will my U.S. Dollar balance escheat to the state? What happens if a Second Life Resident dies with a U.S. Dollar balance still on their Tilia account? In other languages: Deutsch Español Français Italiano 日本語 Português Русский Türkçe What is Tilia? Tilia is a subsidiary of Linden Lab that offers certain financial services to the Second Life community and helps Second Life comply with U.S. laws and regulations. As of August 1, 2019, Tilia assumes management of your account's U.S. dollar balance in the form of your Tilia account. Tilia also handles process credit requests and payments made from your Tilia account. A Tilia account associated with your Second Life account is created automatically, and you do not need a separate username or password to access your Tilia account. Processing credit with Tilia In order to stay in compliance with regulatory requirements, if you wish to credit a portion of your U.S. Dollar balance to your PayPal or Skrill account (known as processing a credit) then you must provide certain personal information to verify your identity, including your: Name Address Date of birth Social security number (or government-issued identification if you are not a U.S. Citizen). You may also be required to provide additional information to complete the transaction. Tilia securely stores this information so that you should only need to provide it once. Note: Customers under 18 years of age will not be able to process credit after August 1, 2019 until they reach the age of 18. Important: If your Tilia Account is inactive for a period of 12 months, you will be charged an inactivity fee. Your Tilia Account will be charged this fee each successive month until it is no longer inactive. More information about this fee can be found in Section 3.4 of Tilia’s Terms of Service. Identity verification questions Why am I required to provide personal information to Tilia and what will you do with it? As registered money services businesses, Linden Lab and Tilia are required to comply with applicable U.S. laws and regulations. As part of our ongoing risk management process, we must obtain, verify, and record information about our customers for whom we offer financial-related services. We take your privacy and security seriously, so your personal information will continue to remain protected and will only be used for purposes that are outlined in Linden Lab’s and Tilia’s Privacy Policies. What types of IDs are acceptable? Acceptable forms of photo ID include: Driver's license Passport Any other form of government-issued photo ID If you do not have any of these forms of identification, please contact our customer support team for additional guidance. I have already submitted my photo ID. Why do I have to do it again? The financial-related services that are offered by Linden Lab are now managed by Linden Lab's wholly-owned subsidiary, Tilia Inc. Tilia is required to comply with applicable U.S. laws and regulations. As part of our ongoing risk management process, we obtain, verify, and record information about our customers for whom we offer financial-related services. Your personal information will remain protected and will only be used for purposes that are outlined in our Privacy Policy, which can be accessed on our website. Most Residents will not need to resubmit information if it has been previously provided. However, there may be some instances where Tilia may need to collect and verify the documentation again. My bank, credit card company, or PayPal has already verified my identity. Why do I need to verify again with Tilia? As a money services business, Tilia is required to comply with the various state and federal laws regarding money transmission, which require us to collect and verify this information regardless of whether you have provided this information to other financial institutions, such as your credit card company or PayPal. I do not have a Social Security Number. How do I proceed? If you are not a U.S. Citizen, you can provide a passport and a utility bill to verify your identity. If you are a U.S. Citizen and do not have a Social Security number, please contact customer service. What if I do not want to submit Social Security information? We will not be able to process your transaction without your Social Security information; the law states that we must collect and verify this information. Why wasn't this information asked for during registration? The requirements for collecting information only apply to certain financial transactions, such as using funds in your stored value wallet to process credit to US dollars. There are no such regulatory requirements for registering to use Second Life. When will I be asked for an ID? You are asked for ID when you initiate a process-credit request and send US dollars to your payment method on file. Can I voluntarily submit my ID for verification before making a process credit request? Yes. You can voluntarily submit your ID for verification without making a process credit request. This will ensure that you do not experience a delay when attempting to process credit for the first time with Tilia. Please visit your Billing Information page on the Second Life website. You can access the submission form by clicking We may need some additional information in order to process credit from your Tilia account. Once your identity has been verified, the message changes to read, "We have all the information we require to process credit from your Tilia account. Thank you!" For more information about this process, please see this blog post: Voluntary Regulatory Information Submission. How long does this process take? Requests are usually processed within one to three days, but in some cases the process may take up to 30 days. What happens to my US dollar balance if I don't comply? Your stored U.S. dollar balance remains on your account. We will not accept any process-credit requests until we have received and reviewed the requested documents. You may continue to use your U.S. Dollar balance to pay for Second Life services and Linden dollars. What is an acceptable proof of address? Acceptable documents are listed below, and must be dated within the last 3 months: Current utility bill Bank, credit card, or financial statement Cell phone bill Rental agreement or lease Tax form Voter registration Insurance statement Photos of these documents must be clear and in-focus, cover the full document, and must clearly show the required information. If I change my legal name, what kind of documents do I need to provide? If you change your name, you must submit updated information. Acceptable documents include: Name change certificate Marriage certificate Certificate of Divorce Certificate of commitment How do I update my email on file to make sure I can receive communications from Tilia? If you would like to update your email account to a more current one, you may do so by clicking this link: https://accounts.secondlife.com/change_email/. We encourage you to verify your email address and make sure it remains current. What kinds of transactions do not normally require ID verification? ID verification applies to process credit requests, which are requests to credit some or all of your U.S. Dollar balance to a PayPal or Skrill account. Therefore, the following types of transactions do not normally require you to send your personal information: Buying Linden dollars with any payment method Using a credit card, PayPal, or Skrill to pay for Second Life services such as Premium membership or land use fees Spending Linden dollars Selling Linden dollars on the LindeX Tilia usage questions Can I access my Tilia account separately from my Second Life account? This is currently not possible. Your Tilia account is integrated with your Second Life account, and is accessed through the Second Life website with your Second Life login credentials. Services that are provided by Tilia will be clearly marked. Can Tilia credit U.S. dollars directly to my bank account? Tilia cannot process credit directly to bank accounts at this time, but can credit your U.S. Dollar balance to a PayPal or Skrill account. Do I need to use Tilia to buy Linden dollars? No. Tilia is not involved in the Linden dollar purchase process. You can continue to use your payment method on file to buy Linden dollars and do not need to provide any additional personal information. How can I avoid the inactivity fee? If your Tilia account is inactive for a period of 12 months, you are charged a small, monthly inactivity fee of no more than $3.00 to offset the engineering, support, accounting, and compliance costs of maintaining your account. This inactivity fee cannot reduce your U.S. Dollar balance below zero, and will never result in a new credit card charge. The inactivity fee does not affect your Linden dollar balance. To avoid this inactivity fee, you need only to log into your account on the Second Life website at least once every 12 months. Additionally, Residents with a Premium membership will not incur an inactivity fee for as long as their Premium membership is current. Why can't I process credit? If we have not yet been able to verify your personal information documents, we will not be able to accept any process-credit requests. What happens if I don't accept Tilia's Terms of Service? If you maintain a U.S. Dollar balance (such as through the sale of Linden dollars on the LindeX), it is important that you review and accept the Tilia Terms of Service. You will be prompted to do so when you log into Secondlife.com. If you have a U.S. Dollar balance on August 1, 2019 and do not accept the Terms of Service, you will have until October 31, 2019 to do so or you will no longer be able to use your U.S. Dollar balance. If you do not accept the Terms of Service, you will still be able to log into Second Life and use your payment method on file (such as a credit card) to pay for items and services, but you will no longer have the ability to request a process credit transaction, or make payments for Second Life services from your U.S. Dollar balance. Technical and legal questions Is my information stored securely? We understand your concerns. Your information is protected as outlined in our Privacy Policy. If you do not feel comfortable providing the information through the internet, please contact customer support for additional methods. For more information about how we protect your data, check out our blog post: Information about Privacy and Security in Tilia. Is Tilia compliant with GDPR? Tilia is fully compliant with the General Data Protection Regulation (GDPR). For more information, please see our Privacy Policy. If you have specific questions about your individual account and situation, please contact our customer support team. Does Tilia share my personal information with the government? Tilia will not provide your information to any government unless compelled to do so through a legal process, such as a subpoena or search warrant. Will my data be used for data mining purposes? Tilia is not associated with data mining in any way, and your data will not be used for this purpose or sold to third parties. Tilia is a subsidiary of Linden Lab, and exists to strengthen our processes and better protect your data while allowing Second Life’s commercial backbone to thrive. Will my U.S. Dollar balance escheat to the state? Yes. Tilia will comply with unclaimed property laws in every state. What happens if a Second Life Resident dies with a U.S. Dollar balance still on their Tilia account? To see our current policy, visit our wiki article on this topic: Linden Lab Official:Death and other worries outside Second Life.
  2. 4 points
    Introduction Themes Traditional homes Houseboats Campers First-generation themes Features Getting your Linden Home Prerequisites Checking if you have enough land tier available Signing up New premium accounts Existing basic accounts Existing premium accounts Troubleshooting Finding your Linden Home Abandoning or changing your Linden Home Enjoying your Linden Home What you can do Covenant and restrictions Etiquette House controllers House control panels Content creation packs Textures Privacy Getting help Requesting terraforming of adjoining land Bellisseria Fairgrounds In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe Introduction Linden Homes are ready-to-move-in homes in themed communities that are available only to premium account members. Premium account holders can get a free Linden Home, in addition to the other benefits of premium membership. For more information, see Premium membership. Themes Linden homes come in themed communities, each with choices of individual homes: Traditional homes Traditional suburban homes are arranged along tree-lined streets on 1024 sq m parcels. The homes are one and two-story buildings with shingle roofs, and in most models, a porch or patio area. A typical home has a two or more large rooms on the main floor and may have one or two upstairs. As described in a later section of this guide, you may use the House Controller on your parcel to choose among the styles pictured here, and you may use the house controller to change colors and details both inside and on the outside of the house. A traditional home is set back from the sidewalk and may have a hedge, a wall, or a low fence to set it apart from its neighbors. You may add to the planting or other landscaping elements on the parcel . Traditional homes are all within a convenient distance from communal park areas where you can join your friends for picnics, sports, or family activities. Some communal areas offer a dining or dance area, or a pool where you can relax. Houseboats With a houseboat home, you can enjoy life in coves and inlets around the perimeter of the continent or the large nearby island, or along rivers or around the large bay in the center of the continent. You cannot travel on a houseboat, but each houseboat parcel has room for you to moor your own sailboat or other watercraft. All water areas around the New Linden Homes continent are navigable and public. The houseboat models have large rooms with a high ceiling and skylighting, plus a deck area outside for you to relax or entertain on. Most houseboats are on 16 m x 64 m water parcels. Some are on square 32 m x 32 m parcels. Therefore, all have an area of 1024 sq m. All are accessible by open water. You may also walk easily from one place to another, along wooden docks that divide the parcels, or along sandbars and spits from the mainland. Houseboats are all within convenient reach of community areas and cultural venues (lighthouses, beaches, and community buildings where you may gather with friends). Campers Experience the country life while you sit back and relax in your own Linden Homes camping trailer. Spacious trailers -- 8 different models in all -- are all set on 512 sqm (16m X 32m) parcels in beautiful wooded regions. Depending on the model you choose, your home can be a sleek, aerodynamically designed trailer, or one that looks more like a Roma caravan, or one of several other designs. Take a look: To encourage you to get out and enjoy the area, camping trailer homes are in a rolling landscape with roaring streams and waterfalls nearby, and with plenty of hiking trails and places to sit around a campfire or have a picnic lunch. For large-scale socializing, visit the Campwich Lodge, which offers large areas for dancing or games, plus an expansive overlook of the nearby lake. Rez your pleasure boat or jetskis, or explore as a mermaid. Visit camping trailer regions by teleport or your own favorite ground or air transportation or, a brand new option with this Linden Homes theme, by rail. First-generation themes First-generation Linden Homes have limited space and land capacity. Homes in these themes are still available for purchase, but provide less land capacity and use older-style control panels: Tahoe - Rustic cabin retreats with winding roads among hills and pine forests. Elderglen - Fantasy dwellings with winding roads around hills and giant trees. Sahreta Osumai - Traditional Japanese homes nestled in picturesque areas with mossy rocks and colorful trees. Meadowbrook - California modern suburban homes with decks perfect for barbeques! First-generation Linden Homes have a land capacity of 175 on a 512 m2 parcel. Features Linden Homes contain one or more of the following features, depending on the type of home: Touch entry - Left-click the front door to enter and exit your home. Touch lighting - Click the lights to toggle them on and off. Working fireplace - Click the fireplace to toggle a fire on and off. You'll also get a control panel that enables you to manage your home accessories and to change the textures used in your home. For more information, see Using the control panel. Getting your Linden Home You can get a Linden Home when you sign up for a premium account, upgrade your basic account to premium, or if you already have a premium account and have not claimed your Linden Home yet. Prerequisites If you have a premium account and you have 512m2 available tier then you qualify for a Linden Home. For example, if you have a new premium account — you've just joined Second Life as a premium account or upgraded from a basic account — and haven't changed your land usage, then you have exactly 1024m2 of available tier. Note: You don't have to use your premium account 1024m2 land tier for a Linden Home. You can use it instead towards other mainland purchases or you can contribute it to group tier allocations. Also, if you abandon your Linden Home, you can use your 1024m2 tier to buy other mainland parcels. Checking if you have enough land tier available If you don't have any land already in Second Life, then you will always have enough land tier, because each premium account comes with 1024m2 of land tier. There are two ways to check if you have enough available tier: Inworld: From the Viewer menus, choose World > My land holdings.... Your available land tier is listed in Available for land purchases. Website: If you already own land, then you can also check if you have enough land tier on the Second Life website: Go to Your Account. On the left side of the page, click Account Summary. Find the section called Land Holdings Available square meters for purchase at your current tier is listed under Available for purchase. Signing up The Linden Home registration process offers options for theme, home type, and home name. Once you submit your registration, your selected home is immediately generated on the next available parcel within your selected theme. You cannot request a specific region or parcel location. New premium accounts Go to join.secondlife.com. Complete your registration. Upgrade to premium as prompted. Go to Linden Home registration and log in with your Second Life account and password. Existing basic accounts Go to Premium Membership registration and log in with your Second Life account. Follow the account upgrade process. Once your account is upgraded to Premium Membership, the page will redirect to Linden Home registration. Existing premium accounts Go to Linden Home registration and log in with your Second Life account and password. View the four themed communities and home options within each theme. Click on your preferred home image. Name your home. Click Next. Read the Terms and Conditions and check the box agreeing to them. Click Accept. Review your Linden Home information on the confirmation page. Click Go to your Home or use the SLurl provided. Note: Confirmation is sent to the email address you provided to register your Second Life account. Troubleshooting If you didn't receive your email confirmation, be sure to check your email application's spam folder. It's also possible there has been an error in the email process, and your Linden Home is ready and waiting for you. If your Linden Home is ready, a landmark is sent to you inworld. If there appears to be such a problem, head to the Support Portal and submit a ticket. Identify whether the email did not go through and your home is actually available, or whether there was a problem with the registration process overall. Finding your Linden Home Your welcome email will provide the location of your Linden Home. If you lost or did not receive your welcome email, then there are two ways to locate your Linden Home: On the Second Life website: Log in using your Second Life username and password. Go to your Account Dashboard. On the left, click Land Manager. Click My Mainland. Look for the name of the Linden Home that you chose when you registered. Click the link in theLocation column to teleport there. Inworld: Login to Second Life with the Second Life Viewer Choose World > My land holdings... Select the parcel that matches your chosen Linden Home name. Click Teleport. You will be teleported to your Linden Home. Abandoning or changing your Linden Home To change your choice of Linden Home type, you must abandon your current Linden Home and then register for a new one. To abandon your Linden Home: Choose World > About Land and click the General tab. Click Abandon Land. After you confirm your choice, the land is removed from your account. Now if you wish, you can register for another Linden Home. Warning: Please use this reasonably: if you abandon and choose a new Linden Home five times in 24 hours, you are temporarily blocked from choosing another. You will need to wait 24 hours before registering again. Enjoying your Linden Home What you can do You can: Decorate your home with furniture or other items from Second Life Marketplace. Your partner or friends can help you decorate as well. Linden Home parcels work just like any other parcel of land in that regard; who can rez objects on your land depends on the About Land settings. See Managing land for more information. Customize textures used in your Linden Home via the control panel. See Using the control panel. Covenant and restrictions The covenant describes how you can use Linden Home land. To view the covenant, choose World > Region / Estate, then click the Covenant tab or right-click on the ground and choose About Land then click on the COVENANT tab. You are not allowed to: Terraform Linden Home land, sell it, deed it to a group, join it with another parcel, or divide the land. Modify the structure. For example, you can not move or eliminate individual components of your Linden Home such as the fireplace or a window. Move or rotate the structure. Your Linden Home must remain as it came on its 512m2 parcel. If you want both a Linden Home and more land for your premium account, you can use your remaining tier and/or upgrade on the Land Use Fees page. Tip: Linden Home land can't be group-owned. But if your personal Resident account is eligible for Linden Home land, you can set the land to a group to collaborate with other group members. Also, you agree that your Linden Home: Is for residential use only. Business use of any kind is prohibited, including parcel rental, rental boxes, classified ads or other forms of advertising, and event listings. Will be kept presentable and in-theme. Does not include traffic tracking. Land cannot contain temporary object rezzers or individual prims beyond the maximum size allowed by the Second Life Viewer build tools. Skyboxes are allowed on the Belliseria continent above 2000 meters. Skyboxes are not allowed for first-generation Linden Homes. Etiquette Living in a community includes courtesy towards your neighbors. Here are some guidelines for etiquette in Linden Home regions: Use local chat say, rather than shout. Adhere to the maturity rating for the Linden Home region you are in. Respect your neighbors' privacy. Review general Second Life etiquette suggestions and incorporate them into your Linden Home experience. House controllers Each Linden Homes parcel is equipped with a House Controller like the one shown here. It is just outside the parcel boundary, often near a street or sidewalk or on the dock next to a houseboat parcel. Yours may look like a mailbox or some other marker appropriate to the neighborhood. A House Controller is your tool for selecting the specific model of home you want to erect on the parcel. To use it, simply left-click on it. The House Controller will only respond if you are the current owner of the parcel. It will not respond to guests, friends, or strangers. Choose a home from one of the available models by clicking one of the numbered buttons. Your new home will appear near the center of the parcel, replacing whichever home was there before. You cannot rotate the home or move it to another spot on the parcel. Linden Homes are always rezzed with the front door facing the House Controller. You may replace the model on your parcel at any time. Homes within a theme all fit in the same parcel area, so they will not interfere with vegetation, fencing, or other objects that Linden Lab has placed on land next to your parcel. However, because each model has a different floor plan, you will usually need to move furniture or other items that you have placed in a previous home so that it is arranged well in your new home. If you select the notecard option, you will receive an instructional notecard. It will explain the features of your house in greater detail than they are covered in this guide. If you select the Content Creation Pack option, you will receive a folder of items that you may use to landscape your parcel and decorate your home. House control panels As you enter a Linden Home, you will find a Control Panel just inside the front door. The control panel is your tool for customizing the appearance of your home and for controlling access. The layout of menu buttons for a Control Panel varies slightly from one theme to another, but all Linden Homes have the same basic set of functions described here. Click on the Control Panel to see the main menu of your options: When you make most changes with the Control Panel, you receive confirmation in chat. A notice appears within a few seconds to tell you that the new information has been recorded in the system. The Door button offers you a choice between allowing your doors to Stay Open when you click on them, or to AutoClose within ten seconds after they are opened. The Windows button on the main menu toggles the window covering (blinds) up or down. Using this button in the Control Panel toggles all windows in the house at once, so that they are all either up or down at the same time. If you (or a person you have granted access to) want to raise or lower a single window covering, you can do that by simply left-clicking on the window covering (Note: Some house models also offer the option to open and close individual windows. Where that option is available, it is not managed in the Control Panel. To open a window, you just left-click on it). The Access button, which is only visible to you as the parcel owner, will let you give additional people permission to use the Control Panel menus. Using its Add Name menu option, you create a whitelist and add anyone you choose. The person does not need to belong to a special group. You may remove the person’s access permission at any time by clicking this same Access button and using the Remove Name option. If you have created a whitelist, you may check to see who is on it by using the View List option. The Access menus allow you to control who has permission to use some features in your home. There are three access levels: ONLY ME is the highest level. If you click that menu button, nobody else may use the Control Panel, operate the window blinds, or open doors. LIST is the middle level. If you have created a whitelist, selecting LIST gives people on the list permission to operate window and door functions, and most functions in the Control Panel (but not the Access functions). ANYONE is the lowest level. If you click that button, anybody may open doors or operate the blinds. Only you and people on the whitelist may use the Control Panel. Please note that the Access menu does not control permission to rez objects in your home, or change its music stream. Manage those permissions by creating a group for your home, as discussed later in this guide. The Redecorate button offers options which are different in each home theme, although some features are found in all themes. The Outside button offers different color schemes for painting the siding on the home. The Wall button lets you change the color of the walls inside your home. The Floor button lets you choose among options for flooring inside the home, so you may opt for carpeting or different types of wood flooring. Submenu buttons on some themed homes include options for changing the color of the Roof, Trim, Deck, or other parts of the home that are special for that theme. Most menus in your Control Panel also contain two other buttons. The Done button closes the Control Panel menus and saves your most recent changes in the system’s memory. The Back button opens the previous dialog menu. Content creation packs As a homeowner, you may want to personalize your parcel by adding vegetation, pathways, rocks, or other decorative items. Please remember to stay within the theme of your neighborhood. For more specific details, refer to the covenant in World > About Land when you are standing in your parcel. As an aid, your Linden Home comes with a free Content Creation Pack. In it, you will find items that you may use to spruce up your home/parcel -- items such as decor items, textures, wall/fence kits and lighting may be included. Unlike the house itself, which does not add to the Land Impact on your parcel, these extra objects and anything else that you rez will add land impact, so be careful to stay within your limit. Refer to World > About Land > Objects to verify your available land impact. You may receive the Content Creation Pack by clicking on the appropriate menu option in your House Controller. Textures Texture packs with the building textures for each first-generation Linden Home theme are available at the Linden Home infohubs. Resale of textures is prohibited. Texture pack locations: Meadowbrook Infohub Tahoe Infohub Elderglen Infohub Shareta Osumai Infohub Privacy Total privacy in an open community like Linden Homes is not possible, but there are ways that you can manage access to your home and its features. As noted above, for example, you can use your home’s Control Panel to control who may enter your home and use its redecorate functions. You may also use the Options tab in World > About Land to determine who is allowed to rez objects on your parcel and whether people outside the parcel can see and hear what you are doing. You may not use selections in the Access tab of About Land to set ban lines around your parcel, but you may use the Linden Homes Security System (found in the Content Creation Pack) to eject unwanted visitors from your parcel. You may not use other security systems that have a shorter warning time or a greater detection range than the Linden Homes Security System. The security system is designed to be wall-mounted. When activated, it scans your parcel as much as 400m above and below the control unit, provides a warning to unauthorized visitors, and then ejects them from the parcel. It does not detect people in neighboring parcels. You may adjust the system’s range and the amount of warning time (minimum 15 seconds), and may tell the system to ignore members of your group or specific people that you have added to its whitelist. The system will not function if it is placed at an altitude between 100m and 2000m above sea level, but can be used in your Linden Home or in a skybox above 2000m. Instructions for setting up the system and operating it are provided on a notecard with the unit, and in shortened form, by clicking on the system’s help (?) button. Getting help As a premium account holder, you're eligible for live chat and ticket support from the Support Portal. If you need support for your Linden Home: Go to the Support Portal and choose Submit a Support Case. Select Land and Region from the first dropdown menu. Select Linden Home Issues from the second dropdown menu. Fill out the required fields; make sure to include as much relevant information as possible when describing your issue. Click Submit to submit your ticket. Requesting terraforming of adjoining land If there is an issue with the terraforming of your parcel or nearby land that you suspect is an error: Go to the Support Portal. Click Contact Support. Click Submit a Support Case form. From the dropdown menus, choose: Land and Region Linden Home Issues - Terrain or Content Fill in the rest of the required fields. Click Submit to submit your ticket. Bellisseria Fairgrounds The Bellisseria Fairgrounds is open to all Premium Residents of Second Life to use for their events. Private events that require the Fairgrounds to be restricted to a certain list or group of people are not a good use for the space; however, if you are happy to welcome anyone to your events then the Bellisseria Fairgrounds is a great place to choose to plan your next party, get together, shindig or whatever! Any Premium member can reserve the Bellisseria Fairgrounds for their event, though preference will be given to members of Bellisseria Resident groups. While any public event is welcome at the Fairgrounds, we encourage the planning of events that contribute to and support the Bellisseria community spirit. Use this form to reserve the Bellisseria Fairground to host an event: http://bit.ly/BellisseriaFairgroundsCalendar
  3. 4 points
    In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe As of March 14, 2018, pricing for each mainland tier allotment has been reduced by 10%. Additionally, Premium subscribers now receive 1024m² of bonus land allotment, doubled from the previous 512m². Pricing and allotment comparison Previous tier structure New tier structure Total land allowance (m²) Pricing (USD) Total land allowance (m²) Pricing (USD) 512 Free with Premium account 1,024 Free with Premium account 1,024 $5.00 1,536 $4.00 1,536 $8.00 2,048 $7.00 2,560 $15.00 3,072 $13.00 4,608 $25.00 5,120 $22.00 8,704 $40.00 9,216 $35.00 16,896 $75.00 17,408 $67.00 33,280 $125.00 33,792 $112.00 Not available Not available 49,152 $150.00 66,048 $195.00 66,560 $175.00 Above the maximum shown on this table, tier allotment increases in quarter-Region increments at $44.00 each.
  4. 4 points
    What is abandoned land? How to abandon land How to tell if land is abandoned What happens to abandoned land I abandoned my land by mistake! How to request purchase of abandoned land Review of land that looks abandoned In other languages: Deutsch Español Français Italiano 日本語 Português What is abandoned land? Abandoned land is a mainland parcel that has been returned to Linden Lab by the previous owner. How to abandon land Open the World menu and select About Land. The About Land window opens. In the General tab of the About Land window, click Abandon Land. Review the confirmation and click Ok. How to tell if land is abandoned Abandoned land is owned by Governor Linden and contains the term "Abandoned Land" in the parcel name. The parcel description often includes the name of the previous owner. Land that is owned by another Resident is not abandoned, even if it appears to be unused. What happens to abandoned land When a mainland parcel is abandoned, the ownership of the parcel changes to Governor Linden. There is no Linden dollar (L$) grant related to abandoned land. Once abandoned, the parcel settings are amended to reflect the abandoned status and auto-return settings are enabled after one week. Note: This program applies only to Linden-owned Mainland areas and does not include Private Regions. I abandoned my land by mistake! You should never expect to be able to reclaim abandoned land. Please use care to make sure that any abandonment action is intentional. However, if you do make a mistake, please submit a support case as soon as possible. Include the parcel location and explain that you would like to reclaim a parcel you abandoned by mistake. We can attempt to make a one-time courtesy effort to recover the land for you. How to request purchase of abandoned land To request the sale of abandoned land, submit a support case of the type Land & Region, and choose Abandoned Land from the second dropdown. Provide the details of your request. In many cases, we can assist by making a larger or smaller sized parcel available rather than the actual parcel that has been requested. If you require a different size parcel than what is currently available, please request the desired size (in square meters) and provide a SLurl to the parcel's location. We will attempt to assist with a direct sale to the Resident who has made the request, so please submit a ticket as soon as you are aware of the abandoned location. We attempt to give priority to those who already have land in the region, so please let us know if the request is for neighboring or additional land within the same region. We will try to assist with a direct sale of the abandoned land at a the price of L$1 per square meter. In some cases, abandoned land may not be eligible for a direct sale. In these cases we will attempt to make the land available for sale via the auction system. Here are some of the reasons that requested land may need to be offered as an auction: The location has a limited amount of abandoned land in the region. The location is neighboring protected land or waterfront. The location is in a themed area such as Bay City, Horizons, or Nautilus. The location offers bonus object use. The location is Adult rated. The location is newly abandoned and not known to be available. These are only guidelines; each request is considered on a case-by-case basis and we may not be able to assist by making an abandoned parcel available as a direct sale or auction. Review of land that looks abandoned If you find a parcel that appears to be owned by a defunct account or group, there is a possibility that we can make the parcel available for sale. However, please note that land owned by a valid account or group is not abandoned, even if it appears to be unused. Please bear in mind that many Residents have annual accounts, and it may take many months for the account status to expire if they have chosen to leave or use a different account. Land cannot be reclaimed simply due to inactivity. If you have a premium account, you can trigger an auction for abandoned land by opening a support case with the following information: The parcel's SLurl. The concern that prompted you to investigate the parcel's status.
  5. 4 points
    Overview Why buy land? Types of land How to buy land Buying mainland Buying Private Regions Additional tips Land tier Example Land use fees Exceptions Finding land to buy Land sales in Private Regions Land object capacity Overview More than one parcel in a region Vehicles and parcel limits Object bonus factor In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe Overview Why buy land? Owning land can be one of the most exciting and rewarding experiences in Second Life. Once you become a landowner, you truly become a part of the Second Life community, and can create and keep things inworld that will be there when you return. Your own land is a space you can customize however you want, and a canvas where your creations can come to life. Land in Second Life is a place to call home, where you can invite friends to hang out, hold events, and more. You can use many of the virtual items you purchase in Second Life—like clothes, accessories and cars—anywhere. But if you purchase a house, a garden, or an entire forest, you're going to need somewhere to put it: your own plot of land! Types of land How to buy land There are several ways to buy land: Buy a parcel on the mainland if you have a premium account. You get a free Linden Home with a premium account, which is a great way to get started with land ownership. See Linden Homes for more information. Buy an entire region (a private island). Instead of buying land, you can rent land: On a private estate - see Renting land from other Residents. On the mainland - see Renting a region for a special event. Buying mainland Linden Lab does not usually set land for direct sale on the mainland. However, there are two special cases in which you can obtain mainland parcels from Linden Lab: Auctions: Linden Lab regularly auctions mainland parcels via Second Life Land Auctions. Land owned on the mainland is subject to a land use fee (also known as a tier fee), which is a monthly charge in addition to premium membership. Abandoned land: In some special cases, Linden Lab sells abandoned mainland parcels to individual Residents. For more information, see Abandoned land. Remember that you can buy land from your fellow Residents, and if you want a whole region to yourself, you can buy a Private Region from the Land Store. Land owned by Governor Linden named "Protected Land" will not generally be terraformed or sold to Residents. Requirements To purchase mainland land in Second Life, you must have a premium account with current payment information on file, and your account must be in good standing. You may also be required to have a clean disciplinary record. As a premium account holder, you have 1024 square meters of tier, that is the ability to own 1024 square meters initially. For more information, see Land tier. A premium account also provides many other benefits. For more information, see Premium membership. Buying Private Regions A private region is a 256m x 256m piece of virtual land. Regions run on a single server and have their own set of controls beyond those provided to mainland parcel owners. For more information see: Buying Private Regions Private Regions Managing private regions Requirements By purchasing a Private Region, you are agreeing to pay the initial setup fee, plus monthly service fees for as long as you own the region. You are also agreeing to a restocking fee if you cancel your order. You will be charged the setup fee once the order is completed. Monthly fees begin 30 days from the date you complete your purchase. Procedure Once you find the land you want, buying it is easy: Right-click the parcel you want to purchase. Choose About Land. Click the Buy Land button. Review the purchase information. Click OK. Additional tips The following tips will help you purchase land wisely and confidently: Make sure you know exactly what you're purchasing! Press Ctrl-Alt-Shift-P on your keyboard to toggle parcel boundary lines. Right-click the parcel to bring up the About Land window, which shows you the land's Area in square meters. Look at the About Land window's General tab to see if objects are included in the sale. Check the Parcel land capacity entry in the About Land window's Objects tab. This indicates how much land impact the land can support before it stops allowing new objects to enter.. Important: If you don't own the land yet, the Region capacity entry is not a measure of the object usage you will receive! If the Advanced menu is active, try hiding objects by pressing Ctrl-Alt-Shift-1 on your keyboard to make sure there isn't a hidden "hole" in the property that you are unwittingly purchasing with the rest of the land. Make sure you're happy with the overall shape of the land. Most land in Second Life can only be raised 4m above or below its original position, and the previous owner may have already reached that limit. Land tier Land tier (often simply referred to as "tier) is a key concept of Second Life land ownership. "Tier" refers to the maximum amount of land you can own on the mainland, measured in square meters (m2). A premium account includes 1024m2 of tier, which can be used for a free Linden Home. Thus, the minimum tier that anyone can have is 1024m2. Note: Tier is not the land itself. It represents the maximum amount of land you can own before advancing to the next pricing tier. "Available tier" or "free tier" (free meaning "remaining" not "free of charge") refer to the remaining, potential land you can own, not counting land you already own. For example, "My tier is 1024m2. I own a 256m2 parcel, so I have 768m2 of free tier. If I buy a 384m2 parcel, that leaves me with 384m2 of tier that's available." Example For example, if you have "5,120m2 of available tier" — the premium account's included 1024m2 + 4,096m2 additional tier level — then you can own any combination of land parcels up to a total of 5,120m2. So owning a 1,024m2 parcel + a 2,048m2 parcel + another 2,048m2 parcel = 5,120m2 completely fills your tier. Land use fees If you need more land, you must upgrade. Use the Land Use Fees page to update your tier level. Upgrading to a higher tier increases your land use fees, but you get a bigger "box for blocks." Increasing your tier level is sometimes called "tiering up." You are notified when purchasing a land parcel if buying it will increase your tier. Tier is connected to but not the same as land use fees. You pay land use fees for tier. Tier is not a currency like Linden dollars. This is especially important for new landowners to understand, as some experienced Residents use the term inaccurately. It's accurate to say "I pay for tier," or "I pay tier fees," but not "I pay tier." Log into your Second Life account summary to manage your land use fees and land. Land use tiers and pricing are shown in the Land Use Fees page. Any tier beyond the first full region is assigned in half-region increments at a rate of US$97.50 per half region. A higher level appears in your land use fees when you upgrade beyond a full region on the mainland. If you sell the land and move back to a tier of one full region or below, the system automatically tiers you down. Note: Private Region (island) fees are charged independently, and do not affect your land tier level. Exceptions Note the following exceptions to the general rules stated above: You can own a private estate yet not have a mainland tier. Group-owned land gets a 10% bonus tier. See Group-owned land for more information. Some Resident-owned private estates have their own distinct tier systems which are not part of Linden Lab's land use fees. If you are renting from such an estate, contact the owner or another appropriate Resident directly for assistance. Finding land to buy The inworld Search tool enables you to browse and filter a comprehensive database of real estate listings. Simply follow these steps: In the Viewer, choose World > Search. Choose Land & Rentals from the dropdown menu at the top of the Second Life Search window. You can search by keyword or leave the Search field blank. Click Search. A list of classified real estate ads appears. In the lefthand column, select For Sale. If you wish, filter your results by customizing the Area and Price fields and by indicating what kind of land you wish to buy in the Type dropdown menu. The filters update the listings automatically. Click on a listing to view more details. When you find a property that interests you, click Teleport to go explore it! Tip: Looking for land on the mainland near you? Select World > World Map to open the map, then select the Land for Sale checkbox. Nearby land for sale is highlighted on the map. Second Life's Auctions also list land parcels up for sale to the highest bidder. Auction parcels can sell for Linden Dollars (L$) as well as US dollars (USD$). Land sales in Private Regions The mechanics of buying and selling land in a Private Region are very similar to the process on the mainland. However, there are a few key differences that buyers and sellers should take into account when making a land transaction in a Private Region. Similarities As the seller, the Private Region owner can split parcels of the region and set them for sale. The technical steps for buying the land are identical. Differences Parcels in Private Regions are governed by covenants. A covenant is a kind of contract, defined by the owner of the Private Region, to which you must agree before buying the land. It may outline details such as local theme, rental fees, architectural regulations, and rules of behavior. Land purchased in a Private Region does not count against your land use tier, however the owner may charge you a fee for continuing use of the land. The Private Region owner may evict you from your parcel in a Private Region at any time. Private Region owners have absolute power over their estates and are within their rights to reclaim land as they see fit. Make sure to read your region's covenant closely for terms of use before you buy your parcel. Private Region owners have use of the Region/Estate window which includes such region access options as: Access restricted to Residents based on payment status Region maturity can be set to General, Moderate, or Adult Tip: If a region owner changes the maturity setting for their region, it may affect who can access your parcel and view search listings made from it. Read the region covenant and communicate with the region owner (or estate manager where applicable) to avoid any disruptions to your parcel settings or access. Land object capacity The number of objects (prims) that can exist on a region is restricted due to technology limitations. The corresponding calculation for mesh objects are different. See Calculating land impact for more information. Overview Each region of 256m x 256m (65536 square meters) supports a land capacity of 15,000. Divided evenly, this means that each region has a capacity of approximately 0.229 per square meter. In practical terms, this means a 512 square meter parcel can support up to a capacity of 117, a 1024 square meter parcel can support up to 234, and so forth. More than one parcel in a region All parcels belonging to the same owner (or group) in the same region share their land capacity. You can view this represented as Region capacity in the About Land window. In this way, it is possible for the Parcel land impact number to be higher than the Parcel land capacity number. To view the About Land window, stand on a parcel and select World > About Land. For information about objects on the land, select the Objects tab in the About Land window. Vehicles and parcel limits Objects that are Selected / sat upon do not count against the Parcel land capacity. This allows vehicles to pass freely through parcels that might not otherwise be able to support them. Remember that a Region can only support 15,000 objects, regardless of parcel settings- if a Region is full, you cannot drive a vehicle into it. Object bonus factor In Private Regions, the owner may set a Object Bonus to increase the land capacity of each parcel. This setting multiplies the capacity each parcel can support by the Bonus Factor. It is important to note that this does not increase the maximum capacity supported by the Region, which means that not all parcels in the Region will be able to reach their listed maximum capacity.
  6. 3 points
    What is a baked texture and why would I want it on mesh? Major Features Benefits How it Works Wearable and Bake Channels Universal Wearables Setting a mesh to use baked textures Working with the new channels Working with Animesh Script Support Step-By-Step Example Test Content Known Issues In other languages: Deutsch Español Français Italiano 日本語 Português Bakes on Mesh is a feature to allow system avatar baked textures to be shown on mesh attachments. What is a baked texture and why would I want it on mesh? If you use a standard system avatar, you can wear several texture layers to customize your skin and add tattoos and clothing layers. To save processing time and provide everyone on any system the same view of your appearance, those textures are "baked" by a server into a single combined texture. Previously if you wanted to use a custom mesh body part and do the same kind of customization, the body part would need its own texturing system. In addition, you would usually need to apply an "alpha" wearable to the underlying standard avatar body part to hide it so that it doesn't interfere with your mesh part. With bakes on mesh, you can apply any system skins and other layers to your avatar (you don't need or want the alpha layer), and then tell the viewer to apply the resulting baked texture to your mesh body part. The underlying system avatar part is hidden for you automatically so the alpha wearable is not required. Major Features Any face of a mesh object can be textured using any of the server baked textures. The corresponding region of the system avatar is hidden if any attached mesh is using a baked texture. New texture bake channels have been introduced to give more control over how meshes get textured. A new “universal wearable” is now provided with support for the new texture channels. Benefits Avoid the need for appliers, leading to an easier customization workflow. Avoid the need for onion avatars, leading to fewer meshes and fewer textures at display time. Avoid the need to sell full-perm meshes. The user can customize any mesh that’s set to use Bakes on Mesh by simply equipping the appropriate wearables, without needing to modify the mesh itself. How it Works Wearable and Bake Channels Avatar wearables have traditionally been baked into six different textures (BAKE_HEAD, BAKE_UPPER, BAKE_LOWER, BAKE_EYES, BAKE_SKIRT, BAKE_HAIR) by the baking service. These textures are derived by compositing the corresponding textures in the various wearable items on your avatar. For example, a shirt sets the UPPER texture, and multiple shirts layered together would contribute to the resulting BAKE_UPPER texture. The Bakes on Mesh project added five new bake channels as well: LEFT_ARM_BAKED, LEFT_LEG_BAKED, AUX1_BAKED, AUX2_BAKED, AUX3_BAKED. Unlike the original textures, the system avatar does not use any of these textures. They are purely extensions to allow more control over mesh appearance. LEFT_ARM_BAKED and LEFT_LEG_BAKED are intended to help with making mesh avatars where the left and right limbs have different textures. The AUX channels are general purpose, and could be used for body regions not possessed by system avatars (such as wings) or for other purposes. Altogether this gives 11 possible channels for wearables to use for textures, and for the baking service to produce. Universal Wearables New channels aren’t useful unless there is some way to wear items that use those channels To meet this need, a new wearable type called Universal has been added. The Universal wearable has slots corresponding to all 11 of the new and old bake channels. In layering order, universal wearables go above the skin and tattoo wearables, and below all other types of clothing. Setting a mesh to use baked textures You can now apply these textures to the diffuse textures of your avatar’s attachments: Right click on the attachment, and click edit and from the edit face menu select textures. Click the diffuse texture icon to open up the texture picker. The texture picker has an extra radio button mode called 'bake' for selecting server bakes. The 'bake' radio button mode has a dropdown for selecting server bake textures. When an attachment is using a baked texture, the corresponding base mesh region of the system avatar is hidden. If a mesh face is set to show a baked texture but is not attached to an avatar, you will see a default baked texture. If you are using an older viewer without Bakes on Mesh support, then faces set to show baked textures will also display as the default baked texture, and base mesh regions will not be hidden. The “fallback” textures for the original bake channels. Viewers that don’t support Bakes on Mesh will show these images in place of the baked textures. You will also see these on any non-attachment objects that are set to use Bakes on Mesh. The new bake channels have similar fallback textures. Working with the new channels The new bake channels are handled a bit differently from the original six. With the original channels like upper body, there are several types of wearables that can affect the contents, and there is always a base layer of skin at the bottom of the texture stack. This means that unless you are using an alpha wearable, your bakes will always be opaque. For the new channels, the only textures are those supplied by any universal wearables you have on, so the resulting bakes can potentially be transparent. Note that this is currently the only way to make the new channels transparent, since there is no "Universal Alpha" wearable (we may add such a wearable in the future). If you want a transparent bake in one of the new channels to be used to make your mesh partially transparent, you will need to set the alpha mode for that face to "Alpha Blending". For example, in this case there is one universal wearable with a transparent ring texture. The texture is applied to the upper body and left arm channels. The alpha mode is set to Alpha Blending. Results: The upper body and right arm are opaque, because there is an opaque skin layer at the bottom of everything. The left arm is transparent and the transparency is applied to making portions of the left arm see-through: With the same outfit, but alpha mode set to None, you would see this. Note that now the left arm is opaque with a fallback color showing under the transparent regions: If you add an additional universal wearable with a suitable opaque skin texture for the left arm channel, you would get this. Now both arms are opaque, regardless of whether alpha mode is set to None or to Alpha Blending: Working with Animesh Animesh objects are treated somewhat differently when attached. Because they have their own skeletons, they are textured independently of the avatar they are attached to. An attached animesh object does not support Bakes on Mesh, and will display any Bakes on Mesh textures using the placeholder textures described above. Script Support Bakes on Mesh works by defining special texture ids corresponding to each of the bake channels. There are corresponding LSL constants for each of the channels, so you can also write a script that enables Bakes on Mesh for a mesh face. The LSL constants are: IMG_USE_BAKED_HEAD IMG_USE_BAKED_UPPER IMG_USE_BAKED_LOWER IMG_USE_BAKED_EYES IMG_USE_BAKED_SKIRT IMG_USE_BAKED_HAIR IMG_USE_BAKED_LEFTARM IMG_USE_BAKED_LEFTLEG IMG_USE_BAKED_AUX1 IMG_USE_BAKED_AUX2 IMG_USE_BAKED_AUX3 These can be used in commands like llSetLinkTexture() or llSetLinkPrimitiveParamsFast() For example: llSetLinkPrimitiveParamsFast(0, [PRIM_TEXTURE, 0, IMG_USE_BAKED_UPPER, <1.0, 1.0, 0.0>, ZERO_VECTOR, 0.0]); would set the first face of a non-linked prim to use the upper body baked texture. Step-By-Step Example Here we will convert a system avatar into a simple mesh avatar that uses bakes on mesh: 1. Log in using a Bakes on Mesh enabled viewer. 2. Enable the Develop menu. If not present, go to Me > Preferences, and in the Advanced tab click Show Develop Menu. 3. In the Develop menu, choose Develop > Avatar > Character Tests > Test Male. You will now see a standard system avatar. 4. You will need a mesh avatar to replace this system avatar. In a web browser, bring up https://jira.secondlife.com/browse/BUG-139234 and download the attached file "aditya_90.dae". 5. In the Second Life Viewer, choose Build > Upload > Model and choose the file "aditya_90.dae". In the upload options, check Include skin weight. Set the model name to "aditya_90". 6. Click calculate weights and fee, then upload. You should now have a mesh model in your inventory called "aditya_90". Attach this to yourself by double clicking it in your inventory. 7. At this point you have a mesh, shown with the white default texture, superimposed on your system avatar. Now we need to convert the mesh to use Bakes on Mesh. This will also hide the system avatar as we go. 8. Right click your avatar and pick edit. In the edit dialog, pick “Select Face”. Click the avatar’s chest to select the upper body. 9. In the Texture tab, click the white texture area. 10. Pick the “Bake” texture option and the “BAKED_UPPER” value in the pulldown. Then click OK. 11. Your avatar should now show the upper body correctly textured without excess white material. What you are seeing is the mesh surface textured with the upper body baked texture. The system avatar for the upper body is hidden. 12. Now repeat the process for the other body regions. Select face on the head area and set it to used BAKED_HEAD Select face for each of the eyes and set them to use BAKED_EYES Select face for the lower body and set it to use BAKED_LOWER 13. Getting all the faces selected and modified correctly is a bit tricky. If something gets messed up just try again with any face that gets messed up. At the end the avatar should look like this: 14. The hair looks wrong because it is an attachment that was not built for this mesh. You can get rid of it by right clicking and choosing Detach. At this point, you have a mesh avatar that’s fully configured to use Bakes on Mesh. You can now customize it the same way you would with the system avatar. For example, take off an item of clothing: Or customize something like eye color using the sliders: If you want to return to the system avatar appearance, just detach the mesh: Test Content There is some example content to help creators who want to get started with Bakes on Mesh: https://jira.secondlife.com/browse/BUG-139234 attached file "Aditya_for_BOM.dae" is an uploadable model file with separate faces for the left arm and left foot, so it can be used with the new left arm and left leg channels. https://jira.secondlife.com/browse/BUG-139234 attached file "aditya_90.dae" is an uploadable model that has the original set of faces defined, corresponding to head, upper body, lower body and so on. Left limbs and right limbs will display using the same textures with this model. Known Issues The following known issues are present in the initial full release of Bakes on Mesh: BUG-225518 "The Bake texture on linked objects is shown with a delay of 5-7 seconds when linked objects are added from the ground". This is a lag in the update of appearance for a newly attached object using Bakes on Mesh textures. BUG-227532 "[BOM] some mesh objects render alphas incorrectly using BAKED_SKIRT when system skirt has a transparent texture in local edit modes". This is a transient graphics issue seen when in local edit mode, when customizing your avatar. Goes away when you leave local edit. BUG-227533 "[BoM] alpha layering errors in local edit mode". Some objects may show incorrect alpha masking behavior in local edit. Goes away when you leave local edit. BUG-227534 "[BoM] baked texture offset values on a sphere skew in local edit modes". Transient issues with texture offsets while in local edit, similar to issues seen in previous non-BOM releases. These issues resolve when you leave local edit. BUG-227535 "[BoM] Using the skirt channel in a universal wearable breaks the length of any existing system skirt". If your avatar has a system skirt (skirt wearable), and you are using a universal wearable with a skirt channel texture, then the length of the skirt will display incorrectly as maximum length. This is an issue with the baking service rather than the viewer itself. BUG-227537 "[BOM] When Alpha Wearable is applied, BoM attachments with Alpha mode: None turn red". If you make your avatar invisible using an alpha wearable, and then apply this invisible baked texture to an attachment using Bakes on Mesh, you get a solid color, red, shown on the attachment. Probably this should be the base color of the attachment instead. BUG-227536 "[BOM] Avatar does not cast accurate shadow if Alpha mode = Alpha blending". This is a pre-existing issue with alpha blended objects attached to avatars, but may be seen more often with Bakes on Mesh.
  7. 3 points
    What is a store manager? What can a store manager do? What can a store manager not do? Adding a manager to your store Removing a manager from your store Changing a manager's additional permissions Monitoring store managers' actions Audit logs Email alerts Viewing stores that you manage What is a store manager? A store manager is a Resident you have designated to manage some operations of your store in the Second Life Marketplace. What can a store manager do? Store managers can perform many of the same actions as the store owner, including: Edit the store's details Edit product details List unlisted items View store and product details At the store owner's discretion, managers may also: Redeliver orders Change product prices Unlist products Add or remove revenue distributions Add or remove listing enhancements. What can a store manager not do? Store managers may not: Archive products Add or remove other managers Perform management actions for which they have not been given permission If a store manager does not have permission to change prices, unlist an item, or change automatic redelivery, those fields appear as inactive in the edit and bulk edit pages. Similarly, the associated controls do not appear for store managers that do not have permission to unlist items, add/remove revenue distributions, or add/remove listing enhancements. Adding a manager to your store You may add up to five managers to your Second Life Marketplace store. You must be friends in order to add someone as a store manager. To add a manager to your Marketplace store: Visit the Second Life Marketplace while logged into the Second Life website. Choose My Marketplace > Merchant home from the top menu bar. On the left side of the page, under Store setup, click Edit store information. On the Edit store information page, under Store Managers, click Add Manager. In the Manager field, enter the username of the Resident you would like to make a store manager. (You must use the Resident's full username and not their display name. See Usernames and display names for information about the differences between user names and display names.) You must be friends with the Resident. (Optional) Check boxes next to any additional permissions you would like your store manager to have: Product redelivery - The manager can redeliver orders, as well as change the automatic redelivery option on copy-enabled products. Changing product prices - The manager can change the price of a product. Unlisting products - The manager can unlist products. (All managers can list products.) Adding/removing revenue distributions - The manager can add and remove revenue distributions. Adding/removing listing enhancements - The manager can add, remove, and modify listing enhancements. Click Add to add the store manager to your Second Life Marketplace store. Enter the manager's full Second Life name, then choose additional permissions before clicking Add to add them as a store manager. Removing a manager from your store Visit the Second Life Marketplace while logged into the Second Life website. Choose My Marketplace > Merchant home from the top menu bar. On the left side of the page, under Store setup, click Edit store information. On the Edit store information page, under Store Managers, find the name of the manager you would like to remove and click the Delete button next to their name. The store manager is removed immediately. To remove a store manager, click the Delete button next to their name. Changing a manager's additional permissions In order to change a manager's additional permissions, you must remove the manager and then add them again with the updated permissions. Monitoring store managers' actions You can keep track of your store managers' actions in the following ways: Audit logs Your store's audit logs provide a history of actions taken by your store managers. For each action, you can determine: What action was taken Which manager took the action What product the action affected (if applicable), and At what time the action took place Note: When you add or remove a manager, the action is logged with you as the manager. Your actions are not otherwise shown in the audit logs. To view your store's audit logs: Choose My Marketplace > Merchant home from the top menu bar. In the left column, under Inventory, click View audit logs. The audit logs can be sorted by column by clicking the column headers. Each page of audit logs displays up to 50 entries. From your Merchant home, click View audit logs to view store managers' activity. Email alerts You can choose to receive email alerts when a store manager performs one of the following actions: Changes a listing's price Adds or removes revenue distribution Adds or removes listing enhancements To enable email alerts: Choose My Marketplace > My account from the top menu bar. In the left column, click Email settings. Under Merchant Notifications, set Store manager action alert email to On. Click Save Email Settings. On the Email settings page, you can choose whether to receive email notifications for various store manager actions. Viewing stores that you manage If you are a store manager for one or more stores, you can view the stores you manage by choosing My Marketplace > Manager home from the top menu bar. This link only appears if you have been designated as a manager of at least one store in the Second Life Marketplace.
  8. 2 points
    US dollar balance Ways to use your US dollar balance Pay for Second Life expenses Process credit (withdrawal) Wire transfers Sending money to Linden Lab Receiving money from Linden Lab In other languages: Deutsch Español Français Italiano Português Pусский Türkçe 日本語 US dollar balance Note: As of August 1, 2019, your US dollar balance is managed by Tilia, a subsidiary of Linden Lab. For additional details about Tilia and how it interacts with your Second Life account, please see the Tilia FAQ. All Second Life® accounts have both a Linden dollar balance and a US dollar balance. You can see both balances in the Linden Dollar Summary and Tilia Account Summary on your Account page at secondlife.com. When you have a new Second Life account, your US dollar balance is $0. You can increase your US dollar balance by selling L$ on the LindeX. The L$ can be used to make purchases inworld or on the Second Life Marketplace; the US$ can be used for other purposes related to your account. Using your US dollar balance You can put your US dollar balance to work in several ways, explained below. Pay for Second Life expenses When you pay your premium membership fee, land use fees, private estate fees, buy Linden dollars or buy a Private Region, Linden Lab charges your US dollar balance. If your US dollar balance does not cover your expenses, all available US$ credit is applied to the fee. Then we charge the remainder via your preferred payment method. (Bill the full amount to your payment method by clicking "DON'T USE" next to your USD balance.) If you make enough Linden dollars, you can sell them on the LindeX to increase your US dollar balance. Some Residents' premium accounts pay for themselves! Process credit (withdrawal) Update: As of June 6, 2016, Turkish Second Life Residents are unable to use PayPal to process credit on their US dollar balances. It is, however, still possible for Turkish Residents to make purchases or to process credit using Skrill. For more information about PayPal's suspension of operations in Turkey, please visit PayPal's website (in Turkish). Net proceeds from your sales of Linden Dollars remain as credit on your Second Life account, and this credit is automatically applied to your account fees as described above. If you do not wish to apply your Linden Dollar sales proceeds to your fees, you may withdraw this portion of your account credit through a real-world credit process. (See Process Credit) Note that you may only process credit due to net proceeds from sales of Linden Dollars. Purchases of account credits and credits due to gift codes or other promotional account credits are nonrefundable, and may not be processed as a payment to you. You must be in full compliance with our Terms of Service to receive any payment through the credit payment process. This includes, without limitation, the requirement to have accurate and complete registration information, including verifiable billing information. Under certain circumstances, Linden Lab may request additional information from you before processing a request. If provided in a timely manner, this extra step should not significantly delay processing times. Additionally, you must be in compliance with Tilia's Terms of Service and provide Tilia with adequate documentation for ID verification in order to process credit. Tilia is a subsidiary of Linden Lab that offers certain financial services to the Second Life community and helps Second Life comply with U.S. laws and regulations. For additional information about Tilia and the documentation required for ID verification, please see the Tilia FAQ. The following table provides an estimate for when you should receive your USD in your account based on the day of the week you submit your request. You should expect to see the USD in your account on or before the date listed. For most requests, you should receive payment to your PayPal or Skrill account within two business days. However, for a minority of requests, this process may take five business days. Business holidays in the US will extend the two or five business day window by one day. Requested Day Two Business Days later Five Business Days Later Monday Wednesday Following Monday Tuesday Thursday Following Tuesday Wednesday Friday Following Wednesday Thursday Following Monday Following Thursday Friday Following Tuesday Following Friday Saturday Following Wednesday Following Monday (Eight calendar days later) Sunday Following Wednesday Following Monday (Seven calendar days later) How can I withdraw USD credit from my account balance? You may choose to credit your US dollar balance to a PayPal or Skrill account. This is known as a process-credit request, because you are requesting to process credit from the Second Life system to your real-world account. Depending on which option you choose, you may be subject to fees and minimum withdrawal amounts. How do I select a payout method? When you request to process a credit from Second Life to your real-world account using the new system, you will be required to choose a payout method. To place a process-credit request to PayPal, you will need to select your PayPal email address from the request form. The form lists the PayPal account(s) you currently have on file at secondlife.com, as well as the PayPal account that you used for process-credit requests (if you have made previous requests in the old process-credit system). To place a process-credit request to Skrill, you need to select your Skrill email address from the request form. The form lists the Skrill account(s) you currently have on file at secondlife.com, as well as the Skrill accounts that you used for process-credit requests (if you have made previous requests in the older process-credit system). Choose one of the existing accounts, or add a new PayPal/Skrill account as a payment method in the Change Payment Method window: Note: If you change your payout method, we may require additional information to verify your identity before we process the request. This verification is for your security. Can I send funds to someone else's PayPal or Skrill account? Process-credit requests must be sent to a PayPal or Skrill account that you control. They are not meant to be used to pay someone else. Is there a minimum or maximum amount? The minimum process-credit amount allowed is $10, plus any fees. The maximum amount per transaction is $9,999 minus fees. If necessary, you can process a larger amount over multiple smaller transactions. If you are permanently closing your account, you may request a withdrawal of the full US dollar balance, even if it is less than $10. This is the only circumstance where the $10 minimum does not apply. To begin this process, please contact Support for assistance. How much does it cost to process credits? There is a fee per process-credit transaction. Fees are subtracted from the amount you enter in the form, so you will receive less than that amount in your PayPal or Skrill account. You can view the relevant fee amounts on the Transaction Fees and Payment Priority page. How long does it take to process credits? For processing a credit to a Paypal or Skrill account, requests generally take up to five business days (Monday-Friday, not including U.S. holidays) to be completed. We always strive for quick turnaround; however, holidays and the volume of transactions may affect processing times. Also, in the event that Linden Lab requires additional information from a Resident, the processing time will depend on the timely submission of the information by the Resident. How can I check on my previous and pending requests? To view a full history of your process credit transactions, see the Process Credit History page. Any recent requests that have yet to be sent to PayPal or Skrill will say "processing" next to the timestamp. If the request looks to have been completed, but you haven't received funds in your PayPal or Skrill account, please contact Support for assistance. How can I cancel a process-credit request? You might have entered the wrong amount or the wrong PayPal/Skrill account information when requesting a credit. If you think you've made a mistake, check your Process Credit History and then contact Support for assistance. You'll need to tell us which request is to be canceled (use the date/time and the amount to identify it). Please notify us as soon as you can, so that we can reverse the request and restore the funds to your account balance. Afterward, you may request the withdrawal again, or you may use the funds to pay Second Life account fees. Wire transfers Sending money to Linden Lab Linden Lab is not currently able to accept payment from your bank via wire transfer. Please pay for balances through credit card, Paypal, or Skrill. Receiving money from Linden Lab Linden Lab is not currently able to support payment to your bank via wire transfer. If you wish to credit your USD balance to an external account, please do so through Paypal or Skrill.
  9. 2 points
    Overview Why provide billing information? Second Life billing policies Premium membership Land use fees Private region fees Auctions Region rental Linden dollar exchange How to view or change your billing information Adding a new payment method Associating payment methods with payment types Changing stored payment information VAT and changing your billing country Accepted currencies and payment methods PayPal Skrill Understanding Transaction History Understanding Account History LindeX Land fees Billing for land holdings Private Regions Mainland holdings Preventing common billing problems General Credit cards PayPal Using PayPal How to setup payment with PayPal Contacting Linden Lab billing support Common issues and frequently asked questions I can't update my payment information I'm having trouble paying—what's going to happen? I paid US$ for something, but it's not showing up yet I get a "Not Authorized" message when entering billing information Why was I charged $1.00 on my credit card? Issues with American Express Why was I billed an additional transaction fee? Issues with prepaid and gift cards I receive an error message when I try to make a Marketplace puchase using my Credit Card or PayPal account In other languages: Deutsch Français Español Português Italiano 日本语 Türkçe Русский Overview Why provide billing information? Although a basic account gives you full access to Second Life and does not require a credit card or PayPal account, if you add a credit card or a verified PayPal account you can: Get a premium level account. Own land. Buy or sell Linden dollars. Second Life billing policies Read the full Second Life Billing Policies, also linked to from the Terms of Service. Linden Lab® will bill your account only under very specific circumstances. All charges are deducted from your U.S. Dollars (USD) balance first, and then from your credit card or PayPal account if your USD balance is insufficient. Premium membership Premium account holders are charged according to the payment plan they have selected. Depending on the plan, charges may occur monthly, quarterly, or yearly. See your Account Summary to find out your current billing rate. To change your billing rate, see the Upgrade/Downgrade Membership page. Land use fees The land use fee (also known as tier) is a variable monthly charge that increases with the amount of land you own in Second Life. For more information about land use fees, see the Land Pricing & Use Fees page. Land use fees are separate from private region fees. Private region fees In addition to the initial charge to buy a private region, owners of private regions pay a monthly fee to Linden Lab. Private region fees are charged directly to your credit card or PayPal account, and are separate from other land use fees. See Buying private Regions for a comparison of private region fees. Note: Private Region fees exclude VAT. Visit the Land Portal for more information about land types and pricing, including access to the Land Store and Auction site. There are fees for certain region changes, such as renaming, moving, or converting to a different region type; see Managing Private Regions for details. Auctions Some land auctions are denominated in U.S. Dollars. Winning an auction incurs a one-time payment, but can cause an increase in your monthly Land Use Fees if the additional land moves you to the next Land Tier. For more information about land auctions in Second Life, see the Auction FAQ. Region rental It is possible to rent an entire Region for a short period of time. The cost of renting a Region is L$4000 per day, paid in full on the first day of the rental. Note that this price is listed in Linden dollars (L$) instead of U.S. dollars. For more information on Region rental, visit the Land Portal. Linden dollar exchange All Residents have the option of trading U.S. Dollars for Linden Dollars (L$) on the Linden Dollar Exchange (LindeX). LindeX charges are generated on a per-transaction basis; you will only be charged if and when you decide to make an exchange. You may also purchase Linden Dollars inworld by clicking the Buy L$ button next to your inworld Linden Dollar balance. For additional information on LindeX transaction fees, see the LindeX: Fees page. Some credit card issuers charge a small fee if the payment settles in a currency that is not native to the card. If you're in the United States and are being charged a foreign transaction fee with your current credit card, try deleting and re-entering your payment method. This should resolve your foreign transaction fees; if it does not, consult your financial institution for details on their schedule of fees. Warning: If you find any suspicious or unexpected charges on your credit card or PayPal statement that appear to be from Linden Lab, gather all available information and open a billing support case for investigation. How to view or change your billing information To view your billing information, see the Billing Information page on the Second Life website. Note: For security reasons, you can only view the type of card affiliated with your account and the last four digits of the card number. You cannot view the full number. On the Billing Information page, you can view your current Linden dollar (L$) and US dollar balances, view and add US dollar payment methods for your account, and set which payment methods will be used for different types of purchases. Adding a new payment method To add a credit card, PayPal, or Skrill account to your Second Life account, click Add a Credit Card, Add a PayPal account, or Add a Skrill account. Follow the on-screen instructions to set up a billing agreement with PayPal or Skrill, or fill in your credit card information accordingly. Once you have added a payment method, it is saved for your account and you can associate it with various types of payments. See the next section for more information. You can also add a new payment method during a transaction, when selecting a payment method. If you add a credit card, PayPal account, or Skrill account in this way, it is automatically associated with the type of payment being made. Associating payment methods with payment types You may specify which payment method you would like to use for each of the following payment types: Buying L$ in the Viewer Buying L$ on the web Buying land, Premium fees, recurring fees To associate a payment method, go to the Other Payment Methods section of the Billing Information page and click Change next to the payment method you would like to use, then check boxes next to your desired payment types on the provided list. You may remove this association at any time by clicking Change next to the payment method, then un-checking the boxes next to the associated payment types. You can also change an associated payment method during a transaction by choosing a different payment method or adding a new payment method for that transaction. Changing stored payment information To change stored information about one of your payment methods, you must delete that payment method and re-enter it. You may delete a stored payment method by clicking Remove next to that payment method on the Billing Information page. VAT and changing your billing country Your selected country determines the payment methods available to you. Normally, you should not need to change your billing country, but you may need to update it if you are travelling or have moved to a new location. You can change your billing country by clicking the Change button next to your country's name on the Billing Information page. If your billing country is a member of the European Union, you may be subject to the collection of value added tax (VAT). If you are a business and are reselling, or adding value to Second Life before providing it to a consumer, you are eligible to provide your EU-issued VAT ID number in order to be excluded from the collection of VAT. If you see "Subject to VAT" under your billing country's name on the Billing Information page, you can add your exception by clicking Add VAT Exception and providing your ID. For more information, see VAT frequently asked questions Processing credit on your US Dollar balance You may request that some or all of your US Dollar balance be credited to a PayPal or Skrill account by performing a process-credit request. Please see the corresponding section of the Account balance article for full details. Accepted currencies and payment methods You may use the following payment methods with Second Life: Visa American Express MasterCard Delta Online (non-U.S. Residents only) JCB Diners Club Discover (U.S. Residents only) Visa Electron (non-U.S. Residents only) PayPal Skrill The currencies accepted for payment include: CAD, AUD, JPY, EUR, GBP for non-U.S. Residents, and USD for U.S. Residents Note: If you have had a payment method on file since before December 7, 2011, you may need to remove and re-add that payment method before making payments in non-USD currencies. PayPal To use your PayPal balance when making transactions with Second Life, it must be in USD. You can convert your balance to USD at paypal.com (PayPal may impose exchange fees). Skrill Skrill offers a variety of payment options including Visa, Mastercard, and American Express, along with over 100 local payment options listed on their Payment Options page. For a complete list of currencies accepted by Skrill, visit their official website and view the page on Fees and Availability. Understanding Transaction History You can view your transaction history in two places from your account page on the Second Life website: Account > L$ Transaction History Displays your Linden Dollar (L$) transactions for the selected date range (up to 32 days with a basic account, or 90 days with a premium subscription). You can also download the data in XLS (Excel) and XML format. Linden Exchange > Manage > LindeX Order History Displays: Your Linden dollar and US dollar account balances. Your remaining Lindex™ trading limits for the next 24 hours and 30 days. Your remaining account billing limits for the next 24 hours and 30 days. Your LindeX™ Exchange Transaction History, including both closed and open (unexecuted limit buy or sell) orders. Understanding Account History Choose Account > Account History/Statements from the sidebar on your Second Life account page to access your account history. This page shows all your account transactions for the previous 45 days that involve real-world currency. LindeX For purchases of Linden dollars on the LindeX, you will see two entries: one corresponding to the L$ buy, and one corresponding to the transaction payment. So, for example, this is correct: Time Confirmation ID Note Amount Ending Balance 08/17/2010 08:41:22 102230685019 Customer Payment ($7.75) $23.23 08/17/2010 08:41:22 - LindeX Currency Buy $7.75 $30.94 Because of timing issues these may appear in the opposite order. So, for example, this is also correct: Time Confirmation ID Note Amount Ending Balance 08/17/2010 08:41:22 - LindeX Currency Buy $7.75 $30.94 08/17/2010 08:41:22 102230685019 Customer Payment ($7.75) $23.23 Land fees When you purchase land, pay land maintenance fees, or premium membership fees, you will see three entries: One entry for the payment One entry for the purchase One entry for the VAT charge (if applicable). Time Confirmation ID Note Amount Ending Balance 09/09/2010 09:42:18 - My New Land (Estate: My New Land) $1,029.00 $0.00 09/09/2010 09:42:18 - VAT charge for United Kingdom at 17.50% $180.07 ($1,029.00) 09/09/2010 09:42:18 102234890171 Payment of 814.49 GBP, Visa ending with 1038 ($1,209.07) ($1,209.07) Again, the entries can appear in any order, so the far right column can look different in each case. Billing for land holdings Private Regions As with all US$ transactions, Private Region (island) setup fees first bill against any US$ credit in your account and then against the payment method you have associated with buying land. If you are using PayPal, you may need to adjust your monthly billing allowance. See the next section for instructions. If you use a credit card, you may need to notify your credit card provider of the upcoming purchase. See Account balance for details. Mainland holdings On the mainland, billing is based on peak usage for the prior 30 days. As stated on the Land Use Fees page: Once the peak usage has been billed, your peak usage is reset to the current amount of land you own or have donated to a group. All land owned or donated during the prior 30 days is counted regardless of the amount of time for which it was held. Account fees, which are separate from mainland billing, are based on the user's signup date and are paid in advance. Preventing common billing problems Below are some common causes of billing problems and steps to prevent them. General Make sure that you have payment information on file when attempting to make a purchase. Transactions with Linden Lab require you to specify a form of payment to charge when you make purchases or payments. Credit cards Here are some common reasons for credit card failure: You entered the credit card number incorrectly. You did not enter the billing address or entered it incorrectly. It should be the same address that appears on your bill. You did not enter the name on the card or entered differently from how it appears on the card. Billing Information page. The credit card is not in the list of accepted payment methods (see above) You did not enter the CVV (3 digits on the back, or 4 digits on the front for AmEx) or entered it incorrectly. The card is expired, or the expiration date was entered incorrectly. There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation. Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions. The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem. If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron). If none of the above applies, contact your credit card provider to determine the cause. You may also contact Linden Lab Billing Support. PayPal Often the initial agreement can't be set up due to an unverified PayPal account. To use your PayPal account with Linden Lab, it must be verified and be capable of making instant transfers. Linden Lab does not accept e-check (bank account) payments through PayPal because they cannot be processed quickly enough to match the instant delivery of virtual goods and services. Therefore, we require that you have a credit card on file with PayPal as a backup payment source, OR that you pay with your PayPal balance in USD. Without a sufficient USD balance in your PayPal account, you will not be able to use it with only a bank account. Be aware of your monthly limits. By default, your monthly spending limit with PayPal is set to US$250.00. You can easily raise or lower that limit. See Using PayPal for more information. Using PayPal How to set up payment with PayPal Follow these steps: Log in to your PayPal account. Click the Gear Icon. Click the Payments tab. Click Manage automatic payments. In the Automatic payments section, if you have any existing billing agreements with Linden Research, select and cancel them. Click the Account tab. Update your information where needed (your PayPal agreement may silently fail if your Second Life account lacks a billing address and email). Then create the PayPal agreement with Linden Lab. You must have funds available in your Preferred funding source (PayPal balance) for any purchase to go through. If you do not have enough funds in your Preferred source, the remaining balance will be drawn from your Backup funding source (bank account or credit card). Note: Regarding PayPal passwords and security: The page where you log into PayPal is a PayPal page. We do not receive this information; PayPal does. Contacting Linden Lab billing support If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following numbers: US/Canada (toll free): 800-294-1067 Long distance (not toll free): 703-286-6277 Our Billing team is available from 6:00 AM to 3:00 PM PST, Monday through Friday. Common issues and frequently asked questions I can't update my payment information If your payment methods are not updating properly, it often has something to do with the bank or card issuer. Some credit card companies will automatically decline or hold for review international charges (or "online gaming" charges) as a safeguard against fraud. If you are located in the U.S., delete and re-enter your payment method. This will make it go through the domestic processor, which reduces the chances of your financial institution putting a hold on the transaction. Important: Credit and debit cards require up to 30 minutes to update in our system. Even if you receive the message “your payment information has been successfully updated,” you must still wait up to 30 minutes before attempting purchases. If you're having trouble getting a payment method to update: If you have waited at least 30 minutes and have attempted several transactions that failed or information is still pending update, delete and re-enter your billing information or try an alternate method of payment (credit or debit card). To do this: Go to Your Dashboard. Click Account. Click Billing Information. Update your billing information then click Submit. If the update is sucessful, you will see the message "Your information has been successfully updated". Wait 30 minutes to get approval from your payment processor. After the second attempt, if transactions are still failing or information is still pending update, contact your credit or debit card issuer: Ask to speak directly to the risk and security department. Explain that you wish to authorize your card for charges from Linden Research and Second Life. While on the phone, clear and re-enter your billing information. The bank or card issuer should then see (and approve) a $1 verification charge; which will be refunded. If you are still unable to complete a transaction after following the above steps, contact Linden Lab billing support as explained above. I'm having trouble paying—what's going to happen? If we are not able to bill your account for the balance due, we put your account on hold for 30 days. During that period, you can go to your account page and update your credit card information and manually push the charge through to immediately reactivate your account. If you owe a balance for more than 30 continuous days, your account will be placed in delinquency status: you can still access secondlife.com to clear the balance, but you will not be able to access your inworld accounts while delinquent. For more information, see Delinquency policy. At any time, you can convert your account status to basic membership to keep it available to you at no charge. Please note that if you owned land, those charges are billed in arrears, so there may be one more payment due before fees cease to be incurred. You must clear all charges for land owned and land tier donations to avoid additional fees. I paid US$ for something, but it's not showing up yet There are a few things related to Second Life that you need to pay for using US$. These things include: Premium account Land use tier When you've bought these items, you should be able to use them immediately. When something like your land fees are due, the charge is applied to your account. It may show as a negative balance until the next day, because the system hasn't processed it yet. In most cases, the charge is applied overnight in the form of payment on file. If you're having problems that seem to indicate the system doesn't realize that you've paid for something, you should file a support ticket. I get a "Not Authorized" message when entering billing information The institution issuing the card you're trying to use has rejected the attempt to set up a payment agreement. You should contact the card's issuer to resolve this problem. Why was I charged $1.00 on my credit card? This is not an actual charge, but an authorization that we request from your credit card company. Once the authorization is received, which confirms the account is valid, we then rescind the authorization. At no time is the US$1.00 actually charged, though the authorization may appear on a credit card statement as such. The amount may show as "pending" or "authorized" for a few days, but then will drop off the account entirely. Issues with American Express If you're planning to purchase land or L$ through Linden Lab with an American Express card, you should first call American Express and authorize an open billing agreement with Linden Lab. Once American Express has enabled it, you should be able to use your American Express card to buy land or L$. Why was I billed an additional transaction fee? When payments are settled in a currency not native to your payment method, your bank may charge what is commonly called a "foreign transaction fee." This fee is not generated or collected by Linden Lab, and we can't control or cancel it. If you're in the United States and are being charged the foreign transaction fee on your current credit card, you should try deleting and re-entering your current payment method at https://secondlife.com/account/billing.php. This process should stop the foreign transaction fees in most cases; if they continue, you should contact your financial institution to learn the details of your personal situation. Issues with prepaid and gift cards A common cause of payment method failure is the use of unsupported card types. At this time, the majority of prepaid cards are not compatible with our system, even if they bear the VISA/AMEX/Mastercard logo. This includes cards purchased at retail stores, rechargeable credit cards, and bank-issued check cards. I receive the error message "This transaction cannot be completed with your chosen payment method, please purchase L$ and reattempt your purchase." when I try to make a puchase using my Credit Card or PayPal account If you receive an error message when attempting to use your credit card or PayPal to make a Marketplace purchase, please attempt to make the purchase using Linden dollars (L$) as the payment method. To purchase additional Linden dollars to complete your purchase: On the upper-right of the page, click Buy L$. In the Linden Dollars (L$) box, enter the amount of Linden Dollars necessary to complete your purchase. Click Place Order. Return to the Marketplace and check out using Linden dollars as your method of payment.
  10. 2 points
    Movement View Communicate System General For advanced users Shortcut keys differ between PC (Windows and Linux) and Mac not just in Second Life, but across applications in general. PC shortcuts are indicated in the tables below. For your convenience, here's a table showing how modifier keys for keyboard shortcuts translate between platforms: PC Mac Ctrl Cmd ⌘ Alt Opt ⌥ Shift Shift Right-click Right-click (Ctrl-click with a single-button mouse) Movement Walk forward W or ↑ Walk backward S or ↓ Turn left A or ← Turn right D or → Run Double-tap W or ↑ (forward); S or ↓ (backward) Always run Ctrl+R Jump E or PgUp (Tap once) Toggle flying F or Home Fly up Hold E or hold PgUp Fly down Hold C or hold PgDn View Mouselook M Reset View Esc Look at Hold Alt and click mouse to re-center Zoom in Ctrl+0 Zoom default Ctrl+9 Zoom out Ctrl+8 Zoom camera in Alt+↑ Zoom camera out Alt+↓ Orbit up Alt+Ctrl+↑ Orbit down Alt+Ctrl+↓ Orbit left Alt+Ctrl+← Orbit right Alt+Ctrl+→ Pan up Alt+Ctrl+Shift+↑ Pan down Alt+Ctrl+Shift+↓ Pan left Alt+Ctrl+Shift+← Pan right Alt+Ctrl+Shift+→ Communicate Friends Ctrl+ Shift+F Local chat history Ctrl+H Look at last speaker Ctrl+\ Gestures Ctrl+G Previous message entered* Ctrl + ↑ Next message entered* Ctrl + ↓ *Available in Nearby Chat, Group Chat, and Instant Message windows. System Undo Ctrl+Z Redo Ctrl+Y Cut Ctrl+X Paste Ctrl+V Duplicate Ctrl+D Select all Ctrl+A Deselect Ctrl+E Close window Ctrl+W Close all windows Ctrl+ Shift+W General Preferences Ctrl+P Help F1 Search Ctrl+F World Map Ctrl+M Mini-map Ctrl+ Shift+M Teleport home Ctrl+ Shift+H Inventory Ctrl+I Build Ctrl+B Upload image Ctrl+U Take snapshot Ctrl+ Shift+S Quit Second Life Ctrl+Q For advanced users It is possible to remap the Second Life Viewer's keyboard controls, but be aware that the procedure is risky and can compromise the Viewer's functionality. To learn more, read our wiki article on Keyboard mapping.
  11. 2 points
    What is abuse? Reporting abuse Merchant fraud and other scams Setting privacy preferences If the person is nearby inworld If you are being physically pushed inworld If you are being harassed by an object Finding the object with beacons Finding invisible objects Finding underground objects Other tips Dealing with the object If you are being animated Preventing abuse on your land If you are a parcel owner If you are a region or estate owner / manager Additional tips In other languages: Deutsch Français Español Português Italiano 日本語 Türkçe Русский What is abuse? Abuse occurs when someone or something intentionally harasses or bothers you in violation of the Second Life Terms of Service (ToS) or the Community Standards (CS). Abuse is also sometimes referred to asgriefing. Fortunately, in Second Life you control many aspects of your environment: You control your avatar and what it experiences. The best way to prevent harassment or abuse is to use your settings to control your environment and who can interact with you. Important: When you are the subject of abuse or harassment, stay calm and follow the steps outlined in this article. Don't panic! Reporting abuse Although it won't stop an ongoing incident, please report cases of abuse. Choose Help > Report Abuse to file an abuse report. Provide as much detail as possible. For more information, see Filing an abuse report. Tip: You can report a person or object for abuse by right-clicking on them and choosing Report Abuse. Doing this automatically logs the subject's name and exact location in the abuse report. Merchant fraud and other scams In addition to inworld griefing, be on guard for shopping fraud and other scams, both inworld and in Second Life Marketplace. If something sounds too good to be true, it probably is. See also: Tips for safe shopping Scams Phishing FAQ Transactions and disputes between Residents Setting privacy preferences You have a lot of control over what others can see about you in Second Life. Doing this can help to prevent unwanted intrusions and harassment. To set your privacy preferences in the Second Life Viewer: Choose Me > Preferences Click the Privacy tab. Set your preferences. Click OK. For more information, see: Privacy concerns. Online Safety Guidelines If the person is nearby inworld First, simply ask the person to stop their abusive activity. If that doesn't work, try leaving the area. You may wish to put a a safe location in your Viewer's favorites bar for quick access. Finally, you can block the person: Right-click the offending avatar and choose Block. See Blocking for more information. Blocking stops voice and text chat and any visual interference from their avatar and their objects. If you have enabled avatar impostors in your graphics preferences, blocking an avatar also replaces it with a flat gray outline (an "impostor"). Choose Help > Report Abuse and file an abuse report about the incident. Provide as much detail as possible. See Filing an abuse report for more information. If you are being physically pushed inworld If someone (or something) is pushing you or physically assaulting you inworld, sit down! Sitting prevents most physical forces from affecting your avatar. Simply right-click on the ground or something else nearby and choose Sit Here. If you're being harassed in voice chat If someone is harassing you in voice chat, mute them as follows: Choose Communicate > Voice settings... to open the VOICE SETTINGS window. Mouse over the listing for the person you want to mute. Right-click their name and choose Block Voice. If you are being harassed by an object Finding the object with beacons If you are being griefed by an object emitting particles or sounds, do the following: Select World > Show > Beacons. The BEACONS window opens. Under For these objects: select Sound sources andParticle sources. Now objects emitting sounds are shown in yellow and objects emitting particles are shown in blue. Click the ?button in the BEACONS window for more details. Finding invisible objects If you see the beacons but not the source object: Choose World > Show > Advanced Menu to enable the Advanced menu. Chooose Advanced > Highlighting and Visibility > Highlight Transparent or press Ctrl-Alt-T. Doing this makes invisible objects visible and highlighted red. You can see many particle and sound sources with this tool. Finding underground objects To see objects stuck underground: Choose Advanced > Rendering Types Deselect Surface Patch or press Ctrl-Alt-Shift-5. Doing this hides the ground so that you can see beneath it. Other tips The following may also help: Choose Advanced > Disable Camera Constraints, to let you to move the camera beyond normal parameters. Deselect Advanced > Limit Select Distance, to let you to select objects normally outside your reach. Dealing with the object Once you locate the griefing object, block it. This stops all sound and text chat from the object: Right-click on the object. Choose Manage > Block. Tip: To hide bothersome particles, choose Advanced > Highlighting and Visibility > Hide Particles or press Ctrl-Alt-Shift-= You can also try to contact the owner of the object. Right-click on the object. Choose Object Profile. Click on the owner's name to view their profile. Click IM button in their profile and ask them to remove or edit the object. If you are being animated If you are being animated against your will, choose Me > Movement > Stop Animating Me. Preventing abuse on your land If you are a landowner, there are a number of things you can do to prevent abuse and harassment from occuring on your land. Both parcel and region owners can restrict entry to people who are at least 18 years old. For more information, see Age restriction parcel and estate management features. If you are a parcel owner If you have the necessary rights, you can restrict who can enter your land, and freeze, ban, or eject others from land you own or control. For more information, seeManaging other Residents on your land. It's good practice to deselect Object Entry. This stops people from dropping or shooting objects onto the land, and prevents moving objects from crossing into it from a neighboring parcel. You can also restrict who is able to build on your land: Choose World > About Land or just right-click on the ground and choose About Land. Click the OPTIONS tab. Deselect Allow other Residents to: Build. If you are a region or estate owner / manager As a region owner or an estate manager, you have even more control over who can access your land and what they can do on it. As an estate manager, you can restrict access to certain Residents or group members, ban specific Residents, kick out a specific Resident, and so on. To access these controls: Choose World > Region / Estate. Click the Estate tab. As a region owner or manager, you can block people from editing terrain (terraforming), flying, pushing, and so on. To access these controls: To access these controls: Choose World > Region / Estate. Click the Region tab. Additional tips If you are experiencing a griefing attack, and need time to kick and ban troublemakers: Choose World > Region / Estate. Click the Debug tab. Select Disable Scripts and Disable Collisions. Note: Disabling scripts will temporarily stop all scripted objects in the region from functioning. However, as soon as you re-enabled scripts for the region, they will resume normal operation again.
  12. 2 points
    Adding someone to your Friends list How to accept or decline a friendship offer Video tutorial Friendship etiquette Partnering How to make someone your partner How to end a partnership Partnership history Letting friends edit your objects The group method The friend method A few things to note In other languages: Deutsch Español Français Italiano Português 日本语 Adding someone to your Friends list There are several ways to add a friend: If you are near the person inworld, just right-click their avatar and select Add Friend. If you are not nearby or if the person is offline, click the People button at the bottom of the Viewer window and select the FRIENDS tab. Then click the + button to open a search window and type in your friend's name. When you add a friend, the Add Friend window enables you to enter a custom message. Use this space to explain why you would like to be friends, or to remind the person how you know each other. Once a friendship offer is accepted, your names appear in each other's FRIENDS lists. All friendships are bidirectional, so if you delete a friend, you no longer appear in that friend's list. How to accept or decline a friendship offer When another Resident offers friendship to you, a dialog appears in the upper-right corner of your screen. The dialog also appears in the Conversations window as an instant message from the sender. If you click Accept, your new friend receives an onscreen notification that you accepted the friendship offer. Click Decline to cancel the offer. The other person receives onscreen notification that you declined the friendship offer. Friendship etiquette Completing your profile and reading other Residents' profiles provides ample opportunity for conversation. If you get along well, feel free to offer friendship. For unofficial Resident tips about socializing and making friends, see SLetiquette. Partnering Second Life couples can make their relationships official. Whether you're married or just connected, you can designate your partner on your profile inworld and make your relationship visible to the rest of the community. Note: Creating a partnership costs each partner L$10. Partnership is a vanity display for social purposes only. It does not alter inworld permissions, group abilities, support benefits, and so forth. For example, if you are on a Premium account and your partner is on a Basic account, he or she does not receive any Premium benefits. Partnering also does not affect your Second Life username. Nor does it entitle you to share your partner's Second Life account. For more information on our policies regarding sharing accounts, see Permitting Others to Access or Transferring Second Life Accounts. How to make someone your partner To make someone your partner, follow these steps: Go to the Partners page. Enter your Partner's username. Type in your Proposal to your to-be partner. It can be a love letter, song lyrics, or whatever suits the both of you best. Click Send Proposal. Your potential partner is notified at the email address linked with their Second Life account. He or she has seven days to accept. Once the proposal is accepted, your names appear in one another's profiles. The partnership email should be received in seconds. Please check your spam folder and other email filters to make sure it isn't being hidden. If you receive a partnership request you wish to decline, you can do so on the Partners page. How to end a partnership The person who "divorces" is charged L$25. Follow this procedure to dissolve a partnership: Open the Partners page. Select "I, (your name), would like to dissolve my partnership with (your partner's name)." Click Submit. Your partnership is dissolved and your now-ex-partner is notified. Once you have dissolved a partnership, you can recreate it by following the procedure previously outlined and paying the L$10 again. Partnership history Your Viewer profile does not show you the date you started your partnership, so keep your original partnership request (sent via email) if you wish to have a record of the date. Letting friends edit your objects There are two ways to enable a friend to edit your objects in Second Life. This is often referred to as collaborative building or collaborative creation. It's a useful way to let groups of people collaborate on a building project together. The method you choose depends on whether your collaborator is in a group or whether he or she is your friend. The group method To enable a member of a group you are in to edit your objects: Right-click the object and choose Edit. The object editor opens. Click on the General tab in the editor. If you can't see the tabs, click on More. Click on the Tool icon to the right of Group and assign the object to the group your friend is in. Click OK. Select the checkbox next to Share. Any other group members will also be able to edit the object. Group members can only edit objects that are shared with the group. Note: If you want other group members to be able to take copies of your object, make sure you set the next owner permissions (Copy, Modify, Resell/Give away) appropriately. The friend method To enable a friend to edit your objects: Click in the toolbar. The PEOPLE window opens. Click the FRIENDS tab to open your friends list. Mouse over your friend's name and click to view your friend's profile. In the profile page that appears, click and choose Permissions. Under Allow (friend's name) to: select Edit, delete or take my objects. Click Save. Important: Doing this gives your friend the same rights that you have to edit all of your objects. A few things to note There are a few things you should be aware of: Your collaborative partners can only edit objects you've rezzed. Nobody but you will ever have access to your inventory, so if you want someone else to edit an object that you own, you need to rez it inworld first. Your collaborative partners can't edit the next-owner permissions on an object they've been granted access to. It isn't technically possible to link two objects together if they have different owners, even if the owners have given each other edit permissions. Your collaborative partners cannot edit your objects if they have Select Only My Objects enabled under Build > Options in the top menu bar.
  13. 1 point
    Finding land on which to rez objects Find the box in your inventory Open and unpack the box Wear or rez your purchased items Why does it tell me "Can't rez object..."? Unpacking a box on your avatar In other languages: Deutsch Español Français Italiano 日本語 Português Русский Did you buy something from the SL Marketplace or inworld and wonder why you received a box? As in, "I bought a necklace but all I got was a picture of a necklace on a box?" Don't worry! Second Life items are sometimes sold in simple containers that require you to "open" them to get the contents. For example, if you purchase clothing that comes in a box, you must extract the clothing objects from the box container, then transfer them to your inventory so you can wear them. Don't wear the box. Remember, you have to open the box and use its contents. If you accidentally wear the box and it's attached to your avatar, simply right-click the box and choose Detach. Finding land on which to rez objects To open and unpack the box your purchase was delivered in, you need to be on land where you have permission to rez the box. If you're unsure if you have permission to do this where you are, just visit a sandbox where everyone has permission to rez objects. Click on a sandbox from this list, such as Sandbox Island. On the SLurl page that appears, click Teleport Now. A Place Information window appears in your Second Life Viewer. Click Teleport to travel to the sandbox you've chosen. Many stores also have a specially-sectioned "rez zone" inside, where autoreturn time is often set to a few minutes prevent litter from accumulating while giving you enough time to unpack. Find the box in your inventory Recently received items appear in the expandable Received items pane in the INVENTORY window. To access them, open your inventory and click the Received items bar to expand the pane and view your recently received items. You may click and drag these items into your main inventory or rez them by dragging them to the ground. Open and unpack the box Remember, you must be on land where you have permission to make your box appear by rezzing it. Once you have a place to rez your box, watch this video tutorial to see the steps below in motion: Drag the box from your inventory to the ground to rez it. Right-click the box and choose Open. A window opens. If the box has many contents, it can take a moment. Click Copy To Inventory to transfer the box's contents to your inventory. If the box contains an outfit you'd like to wear immediately, select Copy and Wear instead. Once the items are copied, they appear in your inventory as a folder with the box's name. If you don't see it, click the Recent tab. When you have finished unpacking your box, please remember to either Delete it or Take it back to your inventory to avoid cluttering up the area with boxes. Wear or rez your purchased items Your items are now in your inventory. Locate them and drag them inworld to rez them, or right-click and select Wear if they are clothing or other avatar attachments or components. Why does it tell me "Can't rez object..."? If you try to drag an object from your inventory to inworld and see this error: — it means building and dropping objects isn't allowed on the present parcel. How can you tell? Right-click the navigation bar and choose About Land. Hover over the cube with a universal "no" slashed circle to see "Building/dropping objects not allowed." Alternatively: Choose World menu > Place Profile > Place Profile. In the PLACES window, expand the Parcel section (if it isn't already open). This video shows the steps above: In some cases, if you're a member of the group that owns the land, activating your group title permits you to build despite the no-build icon which applies to the general public. Unpacking a box on your avatar Important: Only do this if you're comfortable dragging and dropping inventory items, or you may accidentally misplace important items. You can unpack a box if it's attached to your avatar. This may be useful if you're having a hard time getting to rezzable land, since you can always attach an object. However, this lacks the convenience of the Copy to Inventory and Copy and Wear buttons. In your inventory, right-click the box object and choose Attach To HUD or Attach To, then select an attachment point. Attach To HUD may be preferable because the box is attached to a point on your screen instead of your avatar and so is less likely to mess up your appearance. Alternatively, you can simply choose Wear, which attaches the box to its attachment point — if none has been specified by the creator, which is typically the case, it gets attached to your Right Hand. Right-click the attached box and choose Edit. In the build tools, click the Content tab. Drag each item from the object's contents to a folder in your inventory. You can also hold Shift or Ctrl to select multiple items. This doesn't work with "no copy" items in contents. Close the build tools.
  14. 1 point
    他の言語 Tiliaとは? Tiliaでの資金の処理(引き出し) 本人確認のための質問 Tiliaに個人情報を提供しなければならない理由とは?また提供した個人情報の利用目的とは? 認められる身分証明書の種類とは? すでに写真付き身分証明書を提出しています。再び提出しなければならない理由とは? 利用している銀行、クレジットカード会社、PayPalのいずれかによってすでに本人確認が行われています。Tiliaで再び本人確認をしなければならない理由とは? 社会保障番号を持っていません。手続きを進めるにはどうしたらよいでしょうか? 社会保障番号の提供を希望しない場合どうなりますか? 登録時に本人確認のための情報を求められない理由とは? 身分証明書はいつ求められますか? 資金の処理請求を行う前に、確認用に身分証明書を自主的に提出することはできますか? この手続きの所要日数とは? 従わない場合、米ドル残高はどうなりますか? 認められる居住地証明とは? 戸籍上の名前(実名)を変更する場合、提供する必要がある書類とは? Tiliaからのメールを確実に受け取るため、登録済みのメールアドレスを更新する方法とは? 身分証明書の提出を必要としない取引とは? Tiliaの利用に関する質問 Second Lifeのアカウントとは別にTiliaアカウントにアクセスできますか? Tiliaから米ドルを銀行口座に直接引き出せますか? リンデンドルの購入にTiliaを利用する必要はありますか? 休眠アカウント維持手数料の支払いを避ける方法とは? 資金を処理できない理由とは? 技術的な質問&法的な質問 個人情報は安全に保管されていますか? TiliaはGDRPを遵守していますか? Tiliaは個人情報を政府と共有しますか? 提供する個人情報はデータマイニングの目的で使用されますか? 米ドル残高は州に帰属されますか? 米ドル残高がTiliaアカウントに残っている状態でSecond Lifeの住人が亡くなった場合どうなりますか? Tiliaとは? Tiliaは、Linden Labの子会社で、Second Lifeコミュニティに特定の金融サービスを提供し、米国の法規制の遵守を徹底するためSecond Lifeを支援しています。 2019年8月1日付けで、Tiliaはお客様の米ドル残高の管理を引き継ぎ、Tiliaアカウントとして管理いたします。今後はTiliaが、お客様のTiliaアカウントからの資金の処理請求とお支払い手続きの処理を行います。現在お使いのSecond Lifeアカウントに関連付けられたTiliaアカウントが自動作成されます。Tiliaアカウントにアクセスするためのユーザー名とパスワードを新たに設定する必要はありません。 Tiliaでの資金の処理(引き出し) 規制要件を遵守するため、米ドル建ての残高の一部をPayPalまたはSkrillのアカウントに引き出す(資金の処理として知られている処理)を希望される場合は、お客様がご本人であることを確認するため、いくつか個人情報をご提供いただく必要があります。必要な個人情報には以下が含まれます。 名前 住所 生年月日 社会保障番号(米国の国籍をお持ちでない場合、政府発行の身分証明書) また、取引を完了するため追加の情報の提供が求められる場合もあります。Tiliaは、情報を何度も提供していただくことのないよう、一度上記の情報をいただきましたら、安全に保管いたします。 注記:18歳未満のお客様は、2019年8月1日以降、18歳になるまで資金の処理ができなくなります。 重要:12ヶ月間Tiliaアカウントが利用されていない場合、休眠アカウント維持手数料を請求させていただきます。本手数料は、アカウントが再び利用されるまで、Tiliaアカウントに毎月請求されます。本手数料に関する詳細は、Tiliaのサービス利用規約のセクション3.4でご確認いただけます。 本人確認のための質問 Tiliaに個人情報を提供しなければならない理由とは?また提供した個人情報の利用目的とは? 金融サービス業として登録している事業体であるLinden LabおよびTiliaには、適用される米国の法規制を遵守することが義務付けられています。継続的なリスク管理プロセスの一環として、当社は金融関連サービスを提供するお客様の個人情報を入手、確認、記録する必要があります。当社はお客様のプライバシーと安全を極めて重要なものであると考えています。このため、お客様の個人情報は継続的に保護され、Linden LabおよびTiliaのプライバシーポリシーに明記されている目的でのみ使用されるものとします。 認められる身分証明書の種類とは? 認められる写真付き身分証明書は以下の通りです。 運転免許証 パスポート 種類を問わず政府発行の写真付き身分証明書 上記のいずれの身分証明書もお持ちでない場合は、当社のカスタマーサポートまでお問い合わせの上、対応についてお尋ねください。 すでに写真付き身分証明書を提出しています。再び提出しなければならない理由とは? Linden Labが提供する金融関連サービスは今後同社の完全所有子会社であるTilia Inc.によって管理されるようになります。Tiliaには適用される米国の法規制を遵守することが義務付けられています。継続的なリスク管理プロセスの一環として、当社は金融関連サービスを提供するお客様の個人情報を入手、確認、記録いたします。お客様の個人情報は継続的に保護され、当社のプライバシーポリシー(当社ウェブサイトよりご覧いただけます)に明記されている目的でのみ使用されるものとします。 すでに情報を提供いただいている場合、住人の方に情報の再提出をお願いすることはほとんどありませんが、ごく稀にTiliaが再び文書を収集、確認する必要があるケースが発生する可能性があります。 利用している銀行、クレジットカード会社、PayPalのいずれかによってすでに本人確認が行われています。Tiliaで再び本人確認をしなければならない理由とは? 金融サービス事業を運営するTiliaには、金融取引に関連する様々な州法や連邦法を遵守することが義務付けられています。また、これらの各種法律によって、お客様がクレジットカード会社やPayPalなど他の金融機関に本人確認のための情報をすでに提供しているか否かを問わず、この情報を収集し確認することが当社に義務付けられています。 社会保障番号を持っていません。手続きを進めるにはどうしたらよいでしょうか? 米国の国籍をお持ちでない場合は、身分証明書としてパスポートおよび公共料金(電気・ガス・水道)の領収書をご利用いただけます。米国の国籍をお持ちで社会保障番号を持っていない場合は、カスタマーサービスまでお問い合わせください。 社会保障番号の提供を希望しない場合どうなりますか? 社会保障番号をご提供いただけない場合、当社はお客様の取引を処理できません。当社には法律によって社会保障番号の収集および確認を行うことが義務付けられています。 登録時に本人確認のための情報を求められない理由とは? 本人確認のための身分証明書に関する情報の収集は、ゲーム内通貨のアカウントの資金を米ドル建てで引き出すなど、一部の金融取引でのみ必要となります。Second Lifeを使用するための登録にあたり本人確認のための情報の収集を義務付ける規制はありません。 身分証明書はいつ求められますか? 資金の処理請求を開始する際および決済方法として登録されている送金先に米ドル建ての資金を送金する際に、身分証明書が求められます。 資金の処理請求を行う前に、確認用に身分証明書を自主的に提出することはできますか? はい。資金の処理請求を行う前に、確認用に身分証明書を自主的に提出していただくことは可能です。事前にご提供いただくことで、Tiliaで初めて資金の処理請求を行う際に、処理の遅延を確実に防ぐことができます。 Second Lifeウェブサイトの支払情報ページにアクセスしてください。「We may need some additional information in order to process credit from your Tilia account」(Tiliaアカウントからの資金の処理には、いくつか追加の情報が必要となる場合があります」をクリックすると、提出ページにアクセスできます。本人であることが確認されると、表示されるメッセージが「We have all the information we require to process credit from your Tilia account. Thank you!」(Tiliaアカウントからの資金の処理を進めるために必要な情報がすべて揃っています。ご協力ありがとうございます)に変わります。 この手続きに関する詳細は、ブログの「規制で義務付けられている情報の自主的な提出」というタイトルの投稿をご確認ください。 この手続きの所要日数とは? 請求は通常1~3日で処理されますが、場合によっては最長30日の時間を要することがあります。 身分証明書を提出しない場合、米ドル残高はどうなりますか? ゲーム内米ドル残高はお客様のアカウントに残ります。必要な書類を受け取り、確認を行うまで、資金の処理請求は受け付けられません。米ドル残高とリンデンドルは引き続きSecond Lifeのサービス料のお支払いにご利用いただけます。 認められる居住地証明とは? 認められる書類は以下の通りです。また、発行日が3ヶ月以内である必要がありますのでご注意ください。 最新の公共料金(電気・ガス・水道)の領収書 銀行やクレジットカードの取引明細書、資産報告書 携帯電話料金の明細書 賃貸契約書、賃借契約書 納税申告書 有権者登録用紙 保険証明書 必ず明確かつピントが合った書類全体が写っている写真を提出してください。また、必ず必要な情報が写っていることを確認してください。 戸籍上の名前(実名)を変更する場合、提供する必要がある書類とは? お名前が変わる場合には、必ず最新の情報を提出してください。認められる書類は以下の通りです。 氏名変更届 結婚証明書 離婚証明書 同性パートナーシップ証明書 Tiliaからのメールを確実に受け取るため、登録済みのメールアドレスを更新する方法とは? メールアドレスの更新をご希望の場合は、こちらのリンク(https://accounts.secondlife.com/change_email/)をクリックし、更新を行ってください。当社はメールアドレスの確認およびメールアドレスが最新のものであるかの確認を行うことをお客様に推奨しています。 身分証明書の提出を必要としない取引とは? 身分証明書の確認が必要となる取引には、資金の処理請求、すなわち、PayPalまたはSkrillアカウントへの米ドル残高の一部またはすべての引き出し請求が該当します。したがって、通常以下の種類の取引においてお客様に個人情報の提供を求めることはありません。 お支払い方法を問わずリンデンドルのご購入 クレジットカード、PayPal、またはSkrillでのプレミアム会員費や土地使用料などSecond Lifeのサービスに対するお支払い リンデンドルのご利用 LindeX上でのリンデンドルの売却 Tiliaの利用に関する質問 Second Lifeのアカウントとは別にTiliaアカウントにアクセスできますか? 現時点ではできません。TiliaアカウントはSecond Lifeアカウントに統合され、Second Lifeのログイン情報でログインできるSecond Lifeウェブサイト経由でご利用いただけます。Tilia提供のサービスには、その旨がはっきりとわかるように印が付けられる予定です。 Tiliaから米ドルを銀行口座に直接引き出せますか? 現時点でTiliaから銀行口座に資金を直接引き出すことはできませんが、米ドル残高をPayPalやSkrillに引き出すことは可能です。 リンデンドルの購入にTiliaを利用する必要はありますか? いいえ。Tiliaはリンデンドルの購入処理に関わっていません。リンデンドルのご購入には今後も引き続き登録済みのお支払い方法をご利用いただけます。また追加の個人情報の提供は不要です。 休眠アカウント維持手数料の支払いを避ける方法とは? 12ヶ月間Tiliaアカウントが利用されていない場合、3ドル未満の休眠アカウント維持手数料を毎月請求させていただきます。この少額の月額手数料は、お客様のアカウントを維持するために要するエンジニアリング、サポート、会計処理、コンプライアンス関連の維持手数料に充てられます。休眠アカウント維持手数料により、お客様の米ドル残高をマイナスに減らすことはできません。また、本手数料により、新たにクレジットカードに請求が行われることは絶対にありません。休眠アカウント維持手数料は、リンデンドルの残高に影響しません。 Second Lifeウェブサイトで最低12ヶ月に1回アカウントにログインするだけで、休眠アカウント維持手数料を避けることができます。また、プレミアム会員である限り、プレミアム会員の住人に対して休眠アカウント維持手数料が請求されることはありません。 資金を処理できない理由とは? 当社でお客様の個人情報の確認が完了していない場合、資金の処理請求を受け付けることはできません。 技術的な質問&法的な質問 個人情報は安全に保管されていますか? 当社はお客様の懸念を十分に理解しています。お客様の個人情報は、当社のプライバシーポリシーに明記されている通り保護されています。インターネット経由で情報を提供することに抵抗がある場合は、カスタマーサポートまでお問い合わせの上、追加の提供方法についてご相談ください。 お客様の個人情報を保護するために当社が導入している方法に関する詳細は、当社のブログの「Tiliaにおけるプライバシーとセキュリティに関する情報」というタイトルの投稿をご確認ください。 TiliaはGDRPを遵守していますか? Tiliaは、EU一般データ保護規則(GDRP)を徹底遵守しています。詳細については、当社のプライバシーポリシーをご確認ください。ご自身のアカウントや状況について具体的なご質問がありましたら、当社カスタマーサポートまでお問い合わせください。 Tiliaは個人情報を政府と共有しますか? 召喚状や捜索令状など法的措置を受け情報を提供せざるを得ない場合を除き、Tiliaはいかなる政府に対しても情報を提供しません。 提供する個人情報はデータマイニングの目的で使用されますか? Tiliaは一切データマイニングに関わっていません。したがって、お客様のデータがデータマイニングの目的で使用されることや、第三者に販売されることはありません。TiliaはLinden Labの子会社であり、Second Lifeの商取引の基幹システムを強化しつつ、当社のプロセスとお客様の個人情報の保護も強化することを存在意義としています。 米ドル残高は州に帰属されますか? はい。Tiliaは、すべての州の未請求資産(unclaimed property)に関する法律を遵守します。 米ドル残高がTiliaアカウントに残っている状態でSecond Lifeの住人が亡くなった場合どうなりますか? 本トピックに関する当社のWikiの記事「Linden Lab公式情報:Second Lifeの住人の死亡およびその他の懸念事項について」にアクセスし、当社の現行の方針をご確認ください。
  15. 1 point
    Managing your inventory Unassociated marketplace inventory Listed, unlisted, and unavailable status Editing a listing Removing a listing Changing the item associated with a listing Editing more than one listing at a time Viewing your Moderate or Adult listings Listing enhancements Managing your existing listing enhancements Listing enhancement reports Your store profile Revenue distributions Transaction history Problems with selling Redelivering an item to a customer Flagged items Email notification settings In other languages: Deutsch Español Français Italiano 日本語 Português Managing your inventory The Manage inventory section of the Marketplace makes it easy to edit your item listings one at a time or in bulk. To manage your inventory: After logging in to the Marketplace, choose My Marketplace > Merchant home in the upper-right. Click Manage inventory on the left-hand side. Unassociated marketplace inventory If you have added an item to your Marketplace listings in the Second Life Viewer, but have not associated it with an existing listing or created a new listing, it appears in the Unassociated tab of the Marketplace listings window. For more information on adding an item to your Marketplace inventory and creating new listings, see Selling in the Marketplace. To associate an unassociated item with an existing listing: Right-click the unassociated item's folder in the Unassociated tab of the Marketplace listings window. Choose Associate listing. Enter the Listing ID of the existing listing. The listing ID can be found in parentheses next to a listed or unlisted item listing. For example, "Example Crate (3732)". The unassociated item now replaces the existing item in the listing. The previously listed item becomes unassociated inventory. Listed, unlisted, and unavailable status Each of your listings has a status: Listed - The normal, active status of an item that is publicly visible and available for purchase on the Marketplace. Exception: limited-quantity stock items stay Listed after they have sold out, but they cannot be purchased. Unlisted - An item that is intentionally hidden and unavailable for purchase. You might unlist a product because: You are permanently discontinuing the product but want to keep the listing for your personal records. The product is seasonal or event-specific and will be temporarily unlisted until the next time an appropriate event comes around. You've discovered serious bugs in your product and temporarily unlist it while you address the issue. Be sure to make an announcement on your Marketplace store (and anywhere else on the web you maintain a Marketplace presence, like a blog) to keep your customers informed. Unavailable - An item can be unavailable for various reasons: Freshly-added items with incomplete listings show up here. You need to Edit each one and fill in the required fields to List those items. Learn about item listing fields and how to use them. If an item violates the Marketplace Terms of Service, Linden Lab may make it unavailable. Note: The Date field in Manage inventory indicates the date the item was imported into the Second Life Marketplace. Editing a listing To edit one of your listings: In the upper-right, click My Marketplace > Merchant home. On the left-hand side, click Manage inventory. Click Actions > Edit next to the item you want to update. You can also click Actions > Preview to see how an item listing looks to potential customers, or click Actions > Unlist/List to activate or deactivate a listing. Make the desired changes to your item listing fields. Click Update to save your changes. You can also get to the Edit Item Listing page from the Second Life Viewer by right-clicking the item's folder and choosing Edit listing. Removing a listing To remove a listing, first unlist the item from the Second Life Marketplace: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Locate the item entry and click the Actions > Unlist link. Next, remove the listing from your Marketplace store: Login to the Marketplace and choose My Marketplace > My Store (upper-right). Click Manage inventory. Next to the item listing you want to remove, choose Actions > Delete. Changing the item associated with a listing If you want to sell a different or updated version of an item using a current listing: In the Second Life Viewer, choose Me > Marketplace listings Find the listing number in parentheses next to your existing listing. For example, "Example Crate (3757)". Click the Unassociated tab of the Marketplace listings window. Right-click an unassociated item you wish to associate with your listing and choose Associate listing. In the Associate Listing window that appears, enter the Listing ID of your existing listing and click OK. The unassociated item now replaces the existing item in the listing. The previously listed is moved to the Unassociated tab. Editing more than one listing at a time Note: Choosing Edit for multiple items is a useful way to standardize fields that are the same. For example, if you're selling colored variations of hair, most of the information will be identical; or you might have a standard blurb you want to add for multiple products. To edit more than one listing at a time: Click the checkboxes in the leftmost column for the items you want to edit, or click the checkbox at the top of the column to select them all. Tip: If you have a big inventory and want to view or select more items at once, change Items per page to a higher number, like 100. Below, next to Modify selected items, choose an option from the dropdown (List, Unlist, or Edit) and click Go. The page refreshes with a confirmation message. Viewing your Moderate or Adult listings When you search for your item on the Marketplace, make sure you select General, Moderate, or Adult as under Show maturity levels. Unless you enable Moderate and Adult content, the feature that lets shoppers exclude this content from their search results also prevents you from seeing your own listings. Your listing's maturity level may be automatically updated by the filters we use to scan for incorrectly rated listings. We occasionally update the filter keywords; if your listing contains words in the updated filter, its maturity rating will be changed accordingly. If you disagree with the automated maturity rating, please contact support. Listing enhancements Listing enhancements allow you to promote an item by advertising it as a "Featured Item" on a highly visible page. While editing an item listing, you can click the Add button on the right to: Feature this item on the home page - http://marketplace.secondlife.com Feature this item on a category landing page - For example, Avatar Accessories. Feature this item on the checkout receipt page - A shopper sees this page after checking out. Feature this item on the L$0 cart checkout ads page - A shopper sees this page after checking out with a L$0 balance (freebies). For listing enhancement prices, please see the Marketplace fees and commissions. Managing your existing listing enhancements To manage your listing enhancements: Go to the Marketplace. Click My Marketplace > Merchant home. Click Manage subscriptions on the left, or click Inventory tab > Manage subscriptions. The Subscriptions page shows the details of all your listing enhancements, including where each item is featured, its renewal period, and its current status. Find the listing enhancement you want to change. Click Edit on the right. You can now edit your listing enhancement. To cancel your listing enhancement at the end of the current time period, click Don't renew. To renew a listing enhancement that you have canceled, click Reactivate. To cancel your listing enhancement effective immediately, with no refund for time remaining, clickDelete. Important: Listing enhancements renew automatically! If you only want to advertise your item for a specific time period, follow the instructions for cancelling your listing enhancement. Listing enhancement reports You can view listing enhancement reports, which show statistics on impressions and click-throughs for each listing enhancement you have active: When logged into the Marketplace, click My Marketplace > Merchant home. On the left, click Listing enhancements (under Reports). Your store profile Your store has its own profile that can be customized. You should take advantage of this to promote your brand: Click My Marketplace in the upper-right and click Merchant Home. On the left-hand side, click Edit Store Information. Here's what the fields mean: Store Name - This defaults to your Resident name, but if you like you can change it to something else. Profile - Whatever you want to tell potential customers about you in up to 2,100 characters, like who you are, what you sell, and why you do it. Examples: "We've been selling in Second Life for seven years and these are some testimonials from thousands of delighted customers!"; "We believe every avatar should be able to have an incredibly beautiful home"; or "Our company's goal is to amplify your awesome." Policies - Do you accept refunds? Do you prefer to be contacted via email or IM, or have you hired support staff that your customers should contact? Make sure to state this here so customers' expectations are clear. Link to Blog - Link to your blog or another website about your store. Many sellers use blogs to announce product updates. Some even group together and form community blogs, like iheartsl. Link to Inworld Store - If you have an inworld store, enter its SLurl here. Store Image - Click Browse to choose a JPG, PNG, or GIF image from your hard drive. A well-compressed JPG generally works best. This isn't usually a picture of your inworld store but rather of your brand's logo. This small image must be exactly 45x45 pixels, so make sure what you upload is legible. There are web tools like Picnik that can help. Store Banner Image - Again, click Browseto choose a JPG, PNG, or GIF image from your hard drive. Must be exactly 700x100 pixels. Your Store Name and Store Image appear on the right-hand side of all your item pages, like this: Tip: If you've gotten this far and you haven't read How to market your products yet, you should! Revenue distributions The revenue distributions feature allows payments to be automatically distributed among multiple Residents. Distributions are based on percentages, not fixed dollar amounts. For example, say you are selling a car for L$1,000. You make L$700 per each car sold and distribute L$200 per sale to Alice and L$100 per sale to Bob. In this distribution, 20% goes to Alice and 10% goes to Bob. Control revenue distributions by clicking Add Distribution on the Edit item listing page. Transaction history To view your Transaction History: Login to the Marketplace. Click My Marketplace and click Merchant Home. On the left, under Reports, click Orders. On the Orders page, specify a Start Date and End Date by clicking the calendar dropdowns. Click Go to refresh the page. On the right, click Download CSV to download a CSV file that can be read in various applications, like Microsoft Excel. If a Resident buys an item as a gift for someone else, the recipient's name shows under Recipient. If the item is intended to be received by the same Resident who bought it, you see the buyer's name next to Customer. Problems with selling Having problems while selling your items? If you can't find a solution below, you can get more help at theSupport Portal. Redelivering an item to a customer If a customer requests that an item be redelivered — perhaps they didn't receive it, or lost their only copy — you can follow these steps: When logged into the Marketplace, click My Marketplace > Merchant home in the upper right. On the left-hand side, click Orders. Search for the order by Order # or Customer (the Resident's name). Click View order or the order number you want to redeliver. Click Redeliver item. Tip: You might want to make sure that your customer is online before redelivering. If a Resident has more than 25 offline message notifications, any new IMs or item deliveries will fail. Also, if the Resident is set to Away, redeliveries from the Marketplace will fail. Flagged items Flagged items are not removed automatically, and flagging does not affect search relevance. If an item is flagged, the item goes into a queue. Based on the flagger's rating, the flagged item will move up or down in the queue. People who abuse flagging will be ignored. If your item was flagged for: An incorrect category (the most common reason for flagging): See if there are sub-categories of the section where your item is currently listed and move your item to a more appropriate section. Do not post items in the "root" categories such as Apparel, Home & Garden, etc. unless you absolutely cannot find a sub-category that applies. You might also suggest a new Marketplace category. An incorrect maturity level: Please check the maturity level of your item. If you still have questions about why your item was flagged or unlisted, please open a support case and include the exact name of the product as it appears on your inventory page. Email notification settings You can change the types of email notifications you receive from the Second Life Marketplace: Visit http://marketplace.secondlife.com. If you are not already signed in, click Sign in in the top right corner of the page. Click My Marketplace at the top of the page, then select My account from the dropdown menu. Click Email settings on the left side of the My account page. On the Email settings page, under Merchant Notifications, click On or Off next to each type of email notification to set your notification preference. As a merchant on the Second Life Marketplace, you may receive the following types of email notifications: Purchase notification Note: This email is sent after delivery and payments have both been completed on a line item. Redelivery notification Note: This email is sent when either you or Linden Lab customer support redelivers an item. Review alert Flag alert
  16. 1 point
    Benefits of premium membership Upgrading to a premium account Linden Homes Linden dollar rewards Sign-up bonus Weekly Linden dollar rewards (stipend) Stipends for old accounts Premium virtual goods (gifts) How to get your premium virtual good Object permissions on premium virtual goods How to get help for premium virtual goods Frequently asked questions I didn't receive the previous virtual good, and the kiosk only provides the most recent one. Can I get the one I missed? Can I take multiple copies of a good from the kiosk? I accidentally deleted my premium virtual good. Can I get it back? Premium sandboxes Other premium benefits Live chat support Right to own land in popular mainland areas Immediate access to adult-only areas Increased number of group memberships Preferred access to highly populated regions Downgrading or canceling your premium membership Downgrading from premium to a basic membership Canceling your account You may still be charged for land In other languages: Deutsch Español Français Italiano Português Русский 日本語 Benefits of premium membership Premium membership provides the following benefits: Your own private Linden Home Linden dollar rewards Exclusive virtual goods Premium-only sandboxes Live chat support The right to own mainland parcels in popular areas Immediate access to adult-only areas Maximum number of group memberships increased from 42 to 70 Preferred access to highly populated regions, utilizing increased region capacity Access to premium-only events and experiences Voice morphing Cap on missed instant messages increased from 15 to 80 L$ transaction history increased from 32 days to 90 days Upgrading to a premium account To upgrade from basic to premium membership: Log into the Second Life website. On the left side of the screen, click Premium Membership. The Change Membership Plan screen opens, displaying a chart of Membership plans and prices. Select Premium (choose from Monthly, Quarterly, or Annual billing options). Click Save Changes. Your new plan becomes effective at your next billing date. Note: As a Premium member, you get a one-time bonus of L$1000 and receive a weekly stipend of $L300 and a 1024 square meter premium tier bonus. You may only receive the L$1000 upgrade bonus once per account. Linden Homes Linden Homes are ready-to-move-in homes that belong to a themed community and are available only to premium account members. Note: Linden Homes are available only to Residents at least 18 years old. For more information on Linden Homes, see Overview of Linden Homes. Linden dollar rewards As a premium member, you get a sign-up bonus and a weekly stipend of Linden dollars. Sign-up bonus When you register for a premium account, you get a sign-up bonus of L$1,000, deposited directly into your Second Life account once your premium membership has been active for 45 consecutive days. Weekly Linden dollar rewards (stipend) As a premium member, you receive a weekly stipend of $L300, whether you log in or not. Stipends are paid every week on Tuesdays. Payments are based on information gathered from the database as of the preceding Monday. For example: If you create a premium account on Monday, April 14, you will receive your first stipend on Tuesday, April 15. If you create a premium account on Tuesday, April 15, you will receive your first stipend on Tuesday, April 22. Note: Stipend payments may appear late in the day on Tuesdays or possibly not until Wednesday. Stipends for old accounts The stipend amount for older accounts depends on what type of account you have and its age. Premium accounts created or upgraded from basic: On or after November 1, 2006 receive L$300 per week. Between July 21, 2006 and November 1, 2006 receive L$400 per week. Before July 21, 2006 receive L$500 per week. Certain old basic accounts get a stipend; basic accounts created Before June 6, 2006 receive a stipend of L$50 per week, if they log in that week. After June 6, 2006 do not receive a weekly stipend. Premium virtual goods (gifts) As a premium member, you periodically get an premium virtual good as a benefit. The premium virtual goods are designed by Residents commissioned by Linden Lab. How to get your premium virtual good To get your premium virtual good, go to one of the inworld vending kiosks listed in the Second Life Destination Guide: http://secondlife.com/destinations/premium/gifts. If you are logged in to the website, go to https://secondlife.com/destinations/premium/gifts instead. To use one of the kiosks: Right-click the kiosk. Choose Buy. (You won't be charged—the item is free for premium account holders.) The item is transferred to your inventory. The inworld vending kiosks only provide the latest premium virtual good. You cannot get older ones. Object permissions on premium virtual goods Premium virtual goods are no modify, no transfer, copy, meaning you can make copies but cannot modify or transfer the items. For general information on object permissions, see Object permissions. How to get help for premium virtual goods Premium virtual goods are commissioned by Linden Lab and designed by Residents. Please do not contact the creator for support. Each premium virtual good comes with an FAQ notecard to help you get started and answer common questions. If you still have an unanswered question, email premium_feedback@lindenlab.com. We will update the notecard as needed, but cannot provide individual responses. Frequently asked questions I didn't receive the previous virtual good, and the kiosk only provides the most recent one. Can I get the one I missed? No, the premium gift vending kiosks only provide the current premium virtual goods. Can I take multiple copies of a good from the kiosk? Yes! As a premium member, you can take as many copies of the premium virtual good as you like. I accidentially deleted my premium virtual good. Can I get it back? Yes. As long as the next premium virtual good has not been distributed, you can get it from an inworld kiosk. Premium sandboxes A sandbox is an area put aside for building practice. Much like real sandboxes and conceptual sandbox games, these are spaces of creativity and chaos. For more information on sandboxes, see Building tips. Several sandboxes exist for specific purposes—such as the Weapons Testing Sandbox—but the majority are simply for regular building. Signs within each sandbox area make it clear what kind of activities are allowed there. Sandboxes usually have auto-return enabled to clean themselves several times a day; look for auto-clean information before building, so you aren't caught by surprise. Since sandboxes are experimental, they may also be unstable—be sure to take regular inventory backups of anything that's important. Premium sandboxes are accessible only to Residents with premium membership. Each sandbox is made up of four regions. Generally, there is one sandbox per Linden Home continent. Find the premium sandboxes through the Second Life Destination Guide: http://secondlife.com/destinations/premium/sandboxes. Other premium benefits Premium membership provides additional benefits: Live chat support Residents with premium accounts may initiate a live chat for support issues via the support portal. Basic accounts do not qualify for this kind of support. Right to own land in popular mainland areas Residents with a premium account can buy mainland parcels and need to pay a monthly tier when their land exceeds 1024m². For more information, see Land Use Fees. The mainland is the largest connected land-mass in Second Life, consisting of hundreds of regions connected to one another with roads, railroads and open oceans. Being a premium member is a prerequisite for owning mainland parcels. Immediate access to adult-only areas Linden homes and some adult areas are accessible only to those 18 years and older. If you are 18 years or older when you sign-up for a premium membership you will automatically have access to these areas. For more information, see Age-restricted content and Accessing Adult land and content. Increased number of group memberships Residents with a premium account may be a member of up to 70 groups at a time. Basic accounts may only join up to 42 groups. Preferred access to highly populated regions Regions in Second Life have a bonus capacity to allow region owners, estate managers, and Residents with Premium accounts to enter an otherwise full Region. The default limit on the number of avatars allowed in a region is as follows: Full Regions support an extra 10% (100 to 110) Homesteads support an extra 25% (20 to 25) Open Spaces support an extra 20% (10 to 12) For full details on access to bonus region capacity, see Improved Region Capacity and Access on the Second Life Blog. Downgrading or canceling your premium membership Downgrading from premium to a basic membership To downgrade your premium or Concierge account to basic, follow these steps: Log into the Second Life website. On the left side of the screen, select Premium Membership. The Change Membership Plan screen opens, displaying a chart of Membership plans and prices. Select Basic Account. Click Save Changes. Your new plan becomes effective at your next billing date. Warning: If you downgrade to a basic account, you will lose all the land you own, and you will no longer have access to your weekly Linden dollar stipend or live chat support. Make sure to sell all your land before you downgrade! You may also wish to check your group land contributions and make arrangements to keep your group's land holdings in good standing. Note: If you are a member of more than 42 groups, you will not lose any group memberships when you downgrade. However, you may not join any new groups with a basic account until you reduce your group memberships to fewer than 42. Canceling your account When you cancel your account, it is deactivated and you will lose access to it at your next billing review date. If you're thinking about canceling your account entirely, consider leaving it active with a basic membership, which costs nothing to maintain. If at some point in the future you should choose to revisit Second Life, your avatar and your inventory will be here waiting for you. You can cancel your account by going to the Delete Account page after logging in with your Second Life username and password. This link is also accessible through the Account section on the left of your Dashboard. Once logged in, select the reason why you have chosen to delete your account and then find the Cancel Account button at the bottom of the page. Your account will remain open until your billing review date, as account maintenance fees are paid in advance. Tip: If you want to keep your name, avatar, and inventory for possible future use but don't want to pay the reactivation fee, you can downgrade to a free basic account instead of canceling your account altogether. You may still be charged for land If you cancel or downgrade your account from premium, you may still be charged for your current month's land holdings. As stated on the Land Pricing & Use Fees page: Thus you are always charged for your premium membership and the maximum amount land you owned during the current billing cycle, regardless of whether you cancelled your account before the end of the month. Note: When you cancel your account, it remains active until the end of your payment period. You may still log in and use Second Life during this time. For instance, if you buy a yearly Second Life membership and cancel it the next day, you are still be treated as a premium member for the next year!
  17. 1 point
    Before you start Registering for and installing Second Life Your first steps inworld Basic skills Finding cool stuff to see and do Doing more Moving on In other languages: Deutsch Español Français Italiano Português Türkçe Русский 日本語 Before you start Important: You must install a standalone program, the Second Life Viewer, to enjoy the rich 3D content in Second Life. The installation process is quick and easy, but your computer must meet the System Requirements. Second Life will not run on systems that fail to meet these requirements. Registering for and installing Second Life Follow this quick three-step process to register for and install Second Life. 1. Choose your starting avatar and provide your account information Your avatar is how you will appear in Second Life. You can choose from a wide selection of avatars, and if you change your mind later, don't worry—you can select a different avatar any time you want! Once you learn Second Life, you can also customize your avatar to your heart's delight, or pick from a vast selection on the Second Life Marketplace. Your username is the account name that you use to log in to Second Life. It has to be unique, so you may not get to choose a simple or common name. Later, you can also choose a display name that everyone sees in addition to your username. For more information, see Usernames and Display names. Warning: Choose your username carefully! Once chosen, you can't change it. Although you can designate a "display name," your username will still be visible, and others may use it to refer to you. Fill in your remaining account details including your email address, date of birth, and password. Make sure to use a memorable security question in case you forget your password! Note: When you create your account, you will receive a message in your email asking you to verify your email address. Verify your address in order to receive offline messages from other Second Life Residents. 2. Choose your membership level Choose a free basic account, or sign up for a premium account for additional benefits. With a premium account, you get your own private Linden Home (if you're at least 18 years old), virtual currency rewards, exclusive virtual goods, and many other benefits. For more information on premium accounts, see Premium membership in the Second Life Knowledge Base. If you choose a basic account now, you can always upgrade to premium membership later. 3. Download and install Second Life To enjoy the rich 3D content in Second Life, you must download and install the Second Life Viewer, an application that runs on Windows and Mac OS. Most web browsers will download the installer automatically; if that does not happen, just click Download & Install Second Life. You may need to run the installer program manually after downloading. Your first steps inworld Now that you've registered for Second Life and installed the Second Life Viewer, you're ready to start your adventure in the virtual world—or "inworld," as we call it. Logging in Start the Second Life Viewer and then log in to Second Life by entering the username and password you selected when you registered. If you have problems logging in, see Login failure in the Second Life Knowledge Base. The first time you log in, you will be in an area known as Learning Island, set up especially for new users. Follow the signs and simple instructions to learn the basic skills you'll need. The following sections describe the most important parts of the Viewer and how to get the most out of your experience. To help you get going, I'll give you a quick introduction to the Second Life Viewer, the program you use to experience Second Life. Basic skills Some of the first things you'll want to learn how to do include: Walking Flying Changing your view Text chatting Changing your avatar Interacting with objects Finding out more about nearby people Controlling inworld media Walking There are four ways to make your avatar walk: Click to walk. Simply click on the ground at the point to which you want to go. If your mouse pointer turns into a hand instead of an arrow, you won't move but will instead interact with the object under your mouse pointer. See the Interacting with objects section. Use the arrow keys. The up-arrow ↑ and down-arrow ↓ keys walk you forward and backward, respectively. The left-arrow ← and right-arrow → keys turn you left and right, respectively. Use the W, S, A, and D keys. The W and S keys make you walk forward and backward. The A and D keys turn you left and right, respectively. Make sure you click inworld first so that the chat field doesn't have focus. Otherwise, you'll be typing chat text instead of walking. Click the Walk/Run/Fly button to open the Movement controls. You can click which direction you'd like your avatar to move, as well as toggle between walk, run, and fly modes. Running To run forward, simply double-click the W or up-arrow ↑ key. To run backward, double-click S or the down-arrow ↓ key. Flying Flying in Second Life is really fun, and it lets you move around much faster than you can by walking or running. To fly, press and hold the Page Up key or the E key. Press and hold the Page Down key or the C key to land. Use the same keys to move through the air as you do to walk. Note: Some regions don't allow flying. In these areas, you'll see this icon in the location bar and you won't be able to fly. Keyboard shortcuts See Keyboard shortcuts for a quick reference guide. Changing your view By default, your view is from directly behind and slightly above your avatar. However, it's often useful to see things from a different viewpoint! There are several ways to change your view: To rotate your view, click and drag anywhere on the world. NOTE: If your mouse pointer turns into a hand before you click, then you'll interact with the object instead of rotating your view. To zoom in, press and hold the Alt key, then click and drag your mouse; or use your mouse wheel. To orbit, press and hold the Alt and Control keys, then click and drag your mouse. Click the View button and use the controls, shown at left. To return to the default view, press the Esc key. Text chatting . Click the Chat button (by default in the bottom toolbar) to text chat with people nearby. Everyone within twenty meters of you will be able to see what you type. To shout, press Control-Enter instead of Enter after typing your chat text. Everyone within 100 meters will be able to see what you type. Click the triangle icon in the chat field to show recent chat history. Mouse over names in chat history and then click the icon for more options. Changing your avatar Click Avatar to change your avatar to one of the free provided avatars. You'll be able to choose from a wide variety of avatar looks. For information on customizing your avatar, see Editing your appearance. Interacting with objects To interact with any object you encounter, right-click it and select from the menu of actions and tools, as shown for example above. Some objects (such as furniture) automatically provide a "sit" icon when you mouse over them. Simply click on the object to sit on it. To stand up again, just click the Stand button that appears near the bottom of the window. If your mouse cursor turns into a hand when over an object, you may be able to interact with the object by clicking on it. In some cases, clicking performs an action (such as turning on a light switch); sometimes, the object displays a special menu that lets you select from a variety of actions. When you hover your mouse cursor over an object, you may also see an information box, for example as illustrated at left. Click on the icon for additional options. Finding out more about nearby people To find out about those nearby, mouse over their avatars and click the icon that appears. You'll get an information box with: Their avatar name and how long they've been in Second Life. Profile "biography" information (if they've added it). Voice chat volume control for that person only. A View full profile link t osee more options and information. See the Using Profiles section. Controlling inworld media Many areas in Second Life have music playing for ambience, or video displayed on an inworld surface. Use the controls in the upper right of the Viewer window to control the volume of the audio or, if you like, to turn it off entirely by de-selecting the box to the right. The Pause button to the left of the main volume control button allows you to start or stop streaming videos or media. You can cover your mouse over any streaming media playing inworld for additional controls. Mouse over any inworld surface displaying video or other media to show special media controls. Finding cool stuff to see and do Click Destinations to see the Second Life Destination Guide. Click on a category, then click on a destination in that category to teleport there immediately. Go to http://secondlife.com/destinations/ to see more categories and destinations. Doing more Once you become familiar with walking, flying, and the other basic functions, you may want to try: Using voice chat Making friends Seeing nearby people and friends Using profiles Using voice chat Tired of typing? Use voice chat to talk to nearby people. You'll need to set up a headset or speakers and a microphone. Using a headset avoids annoying echoes of your own voice. Generally, it's best to connect your audio devices before you start Second Life. After you have connected your headset (or speakers and microphone), you may need to configure your sound devices. To do this, choose Me > Preferences > Sound & Media. You'll be able to select your input and output devices and change your volume setting. Once you have configured your sound devices, simply click Speak to speak to those nearby. Click it again to turn off your microphone. If you're having trouble getting voice chat to work, see Voice chat FAQ. Note: Some regions disable voice chat. In these areas, the Speak button will be dimmed, and you won't be able to use voice chat. Voice dots You can tell if voice is enabled and working properly because you'll see a small white dot floating above your name tag, as shown below. If other people have voice enabled, they will have voice dots as well. Making friends To make someone your friend, mouse over their avatar, click the and choose View Full Profile, then click the Add Friend button. This person will receive a friendship request: if they accept it, then they will be on your friends list, and you will be on theirs. How to accept or decline a friendship offer When someone else offers you friendship, a dialog box appears in the lower-right corner of your screen. If you click Accept, your new friend receives on-screen notification that you have accepted the friendship offer. If you click Decline to cancel the offer, the other person receives a notification that you declined the friendship offer. Tip: Strike up a conversation or have some interaction before asking someone to be your friend—it's good manners! Seeing nearby people and friends Click the People button to open the People window, which has four tabs: NEARBY shows everyone within 100m of you. MY FRIENDS shows your friends list, with those currently online shown first. MY GROUPS shows information on your Second Life groups, which are like clubs. See Groups overview for more information. RECENT shows everyone with whom you recently communicated via instant message or group chat. In all of these tabs, a person's name appears dimmed if they are not currently online. Mouse over a person's name for additional options: Click to see more information about the person; then click View full profile for more options. The mini-map in the NEARBY tab shows a bird's eye view of the area you're in; the yellow dot shows your location, and the green dots represent other people. Zoom in and out with your mouse wheel or right-click the map for more options. Using profiles Click Me > Profile to edit your profile. Use your profile to express your personality and interests. You can also share things with your friends and see things they share with you, similar to social networking sites. You can link your Second Life profile with your accounts on Facebook, Twitter, LinkedIn, and other popular social networks. To view someone else's profile, mouse over their avatar, click , then click View full profile. You'll be able to see the things they have allowed based on their privacy settings. To configure your privacy settings: Click Me > Profile Click Edit Profile to customize your profile settings. Click the Privacy tab. Tip: Want to add a profile picture? You'll need to save a snapshot to your PC first, or you can upload an existing snapshot. Adding a Profile picture is a great way to show off your avatar. (Remember, profile pictures must be General maturity!) Moving on Once you've mastered the basic skills covered in this article, you're ready to move on to learn the full richness of the Second Life experience. Have a look at the Second Life User's Guide. Most importantly, have fun!
  18. 1 point
    Gambling is strictly prohibited in Second Life and operating, or participating in, a game of chance that provides a Linden Dollar payout is a violation of our Terms of Service. However, games of skill are legally permitted in many jurisdictions, and Second Life’s Skill Gaming Policy establishes that skill games offering Linden Dollar payouts are allowed, but each game, its creator, its operator, and the region on which it is operated must be approved by Linden Lab. Access to skill games offering Linden Dollar payouts are limited to Second Life users who are of sufficient age and are located in a jurisdiction that Linden Lab permits for this type of online gaming activity. For more information on this program, please read the Skill Gaming Policy and associated FAQs. Skill Gaming FAQs and policies Official policies and frequently asked questions about Skill Gaming can be found on the Second Life Wiki: Skill Gaming Policy Skill Gaming FAQ Skill Gaming Approved Participants
  19. 1 point
    Requirements Creating an auction Re-scheduling an auction Cancelling an auction Completing an auction In other languages: Deutsch Español Français Italiano 日本語 Português It is possible to create your own land auctions for individually owned parcels on the Second Life mainland. Requirements The parcel must be owned by an individual resident and the parcel must be on the mainland. Group owned parcels and parcels on private islands cannot be auctioned. Your parcel must also be marked Show in Search (see Place Pages for more information). Auctions can only be created by the parcel owner, and the owner must have a verified email address. Creating an auction Go to https://places.secondlife.com/ and click on My Places in the menu bar. Select a parcel to be auctioned and click Visit. This takes you to the Place Page for that parcel. Click the Auction This Parcel button in the left column. This takes you to the form to schedule the auction for this parcel. There are four fields, all required: Start Time: The time when the auction will begin, in Pacific Time Close Time: The time when the auction will end, in Pacific Time Starting Bid: The minimum bid required for the first bidder, in Linden dollars (L$) Bid Increment: The increment by which bids must be increased (for example, if the current bid is 500 and the bid increment is 10, then the next bid must be at least 510). Note: These fields are populated with default values, but you are free to adjust them. The following limitations apply: Start Time: Must be in the future, but cannot be scheduled more than four weeks in the future. Close Time: Must be at least 48 hours after the start time but auctions can last no more than one week. Starting Bid: The default starting bid is L$0.50 per parcel square meter, but you can change it to whatever you like. Bid Increment: The default bid increment is 10. Bid increment must be set in multiples of 10, and the maximum increment is 100. When you have set the desired values, click the Create Auction button. Your parcel then appears in the Scheduled Auctions list until the start time, and the Place Page indicates that an auction has been scheduled. After the start time, your parcel appears in the Open Auctions list and the bidding box appears on your parcel's Place Page. When you create the auction, the ownership of the parcel is transferred to a temporary holding account named AuctionServices Linden. You will no longer be listed as the owner. You will not be able to edit, cut, sell, or change the parcel in any way once you create the auction. If you cancel the auction, or if the auction completes without any bids, then the ownership of the parcel returns to you. Re-scheduling an auction At any time before the auction begins, you can change the scheduled times and bid amounts. When the auction has been scheduled but not started, a Re-Schedule This Auction button appears on the place page for the parcel owner. Clicking this button takes you back to the schedule form, where you can change any of the previously set values. Cancelling an auction You may cancel an auction at any time before it starts. You can also cancel an auction that has already begun as long as there are no bids. Simply click the Cancel This Auction button on the Place Page and then confirm cancellation on the next page. When you cancel the auction, the ownership of the parcel reverts back to you. Note: You cannot cancel an auction if it has received at least one bid. Completing an auction When the Close Time arrives, the auction is completed automatically. You receive an email notification that the auction has been completed, but no action is required on your part. Ownership of the parcel is transferred to the auction winner, and the winning bid amount (minus a 15% commission) is transferred to your account. If the auction closes without having received any bids, the ownership of the parcel is transferred back to you from Auction Services.
  20. 1 point
    In anderen Sprachen Zum 14. März 2018 wurde der Preis für jede Mainland-Landzuteilung um 10 % reduziert. Darüber hinaus erhalten Inhaber eines Premium-Kontos nun eine Bonus-Landzuteilung von 1024 m². Dies entspricht dem Doppelten der bisherigen 512 m². Preis- und Zuteilungsvergleich Bisherige Landstruktur Neue Landstruktur Gesamte Landzuteilung (m²) Preis (USD) Gesamte Landzuteilung (m²) Preis (USD) 512 Kostenlos mit Premium-Konto 1.024 Kostenlos mit Premium-Konto 1.024 5,00 $ 1.536 4,00 $ 1.536 8,00 $ 2.048 7,00 $ 2.560 15,00 $ 3.072 13,00 $ 4.608 25,00 $ 5.120 22,00 $ 8.704 40,00 $ 9.216 35,00 $ 16.896 75,00 $ 17.408 67,00 $ 33.280 125,00 $ 33.792 112,00 $ Nicht verfügbar Nicht verfügbar 49.152 150,00 $ 66.048 195,00 $ 66.560 175,00 $ Oberhalb des in dieser Tabelle angegebenen Maximums steigt die Landzuteilung in Viertel-Regions-Schritten zu je 44,00 $.
  21. 1 point
    Auction requirements Finding a parcel for auction The bidding process Bidding on a parcel What happens next Creating your own auctions In other languages: Deutsch Español Français Italiano 日本語 Português The Land Auctions page is now part of Place Pages. Here you can find a list of Open Auctions, Scheduled Auctions and Recently Closed Auctions. You may browse as much as you'd like without signing up for Second Life. Auction requirements To participate in an auction, you must be a Premium Member (because you must be Premium to own the Mainland that is bought and sold through Auctions). Your account must also have a verified email address and a Linden dollar (L$) balance sufficient to make a bid. Please log into your account on the Second Life website to verify your email address and upgrade your account to Premium. Finding a parcel for auction You can click the top of each column of auction results to sort by Name, Size, Leading Bid, # of Bidders, Start Time, End Time or Auction ID. Sort by our desired parameters to help you find a parcel that meets your needs. Once you find a parcel you are interested in, click the listing to visit the parcel’s Place Page. Here you can see additional information, such as the parcel’s maturity rating and region location. It is important to check the parcel’s maturity rating, since this determines who can access your parcel and the types of content that can be located there. You can also click the Visit This Location button to go inworld and check it out. Do you like the location? Does the terrain match your needs? How’s the neighborhood? Just like buying a property in the real world, details matter and may be the key to your happiness! The bidding process Bidding uses an auto-bidding process similar to that used on other auction sites. When an auction is created, the seller sets a minimum bid, a bid increment (a multiple of L$10 between L$10 and L$100), and an end time for the auction. To bid, you must specify the maximum amount of Linden dollars you are willing to bid. If your bid is higher than the current leading bid (or the minimum, if there have not been any bids yet), then the auto-bidding system adds the bid increment amount to the current leading bid until either you or the current leader exceeds their maximum bid; the bidder that remains becomes the new leading bidder at that amount. This is repeated for each new bidder until the auction reaches its end time - at which point the current leading bidder wins the auction. Before you place a bid on a parcel, you must have sufficient Linden dollars (L$) already in your account. You can see your current available account balance shown as Your Balance under the “Place your bid” section. Once you place a successful bid, your maximum bid is immediately taken from your balance and held in escrow until you either win the auction or you are outbid. If you win an auction, the land counts against your land allocation and tier fees. Before you bid, be sure you are comfortable with paying any additional monthly fee ("tiering up") that might be triggered. You can review your land allotment by going to Your Second Life Account. You may bid on land that would put you in a higher tier. The system informs you if winning the auction would modify your tier requirement (note that each auction evaluates this based on your current land holdings; if you are bidding in multiple auctions, the land amounts from the other auctions will not be used in the tier calculation). Groups may not participate in auctions either as buyers or sellers. You must bid as an individual, and the land ownership is set to the winner as an individual. Once the auction is over and the land ownership has changed, you may deed it to a Group like any other parcel, but note that your tier obligation may be affected by even the brief period of individual ownership. Bidding on a parcel Choose the maximum amount of Linden dollars (L$) you are comfortable bidding, then enter your bid and press Submit Bid. Once you place your bid, you’ll see a bid confirmation page: If this is not what you intended to bid or you’ve changed your mind, do not click the Submit button. Close the browser window, go Back in your browser, or click Cancel. If you agree and want to move forward, click Submit to submit your bid. You can now see the Auction Place Page and your bidding status. To view your auctions activity, return to the main auctions page and click View my auction activity. Here you can see any open auctions in which you’re participating and any past auction bids (If some entries appear to be missing, you may be viewing an old version of the page; try clicking your browser's Refresh or Reload button). Once you have bid, you cannot decrease your bid amount. The only way to exit an auction where you are the leading bidder is for someone to outbid you. What happens next During the bidding process you receive email updates when you place a bid, when you are outbid, when someone unsuccessfully bids against you, and (if you are fortunate) when you have won. There can be unpredictable delays in email transmission, so you may want to occasionally visit View my auction activity to check the status of your auctions. If you are the leading bidder, all you have to do is wait for the auction to close. If you placed a maximum winning bid and win the auction for a lower amount, the difference is refunded. If you are outbid, we send you an email and return the escrowed funds to your balance. If you would like to bid again to increase your bid, you can do that through View my auction activity. If that really was the most you were willing to spend, there’s nothing more you need to do. “I’m a winner!” Congratulations, you’ve successfully won your auction! Ownership of the parcel is set to you, the auction winner, within an hour after the end of the auction. If there is a problem with the ownership, contact Second Life Support. You can use the Visit This Location button on your closed auction page to get back to your new parcel. Creating your own auctions It is possible for you to create auctions to sell mainland parcels you own, as long as the parcel is owned individually and not by a group. For full information about creating your own auctions, see Creating your own auctions. For more information about land auctions in Second Life, please read our Auctions FAQ.
  22. 1 point
    Introduction to avatars in Second Life Using the Avatar Picker to choose a pre-made avatar Customizing a classic style avatar Understanding and customizing rigged mesh-style avatars Getting a rigged mesh avatar from the Second Life Marketplace In other languages: Deutsch Español Français Italiano Português Русский Türkçe 日本語 Introduction to avatars in Second Life Your avatar is your representative in the world of Second Life. By controlling your avatar, you can explore, interact with the Second Life world, and communicate with other avatars controlled by Second Life users. Because avatars represent you, they are an important form of self-expression and the first thing many new users want to do after arriving in Second Life is customize their avatar's appearance. There are many, many options for customizing your look, and there is a huge market for user-designed body shapes, clothing, makeup, hairstyles, accessories, and even complete avatars. This article will help you take your first steps toward finding a style that you and your avatar can be proud of. Using the Avatar Picker to choose a pre-made avatar If you are not yet comfortable with Second Life's editing tools or don't have the time to shop for a custom avatar, the Avatar Picker provides a very easy interface for choosing a high quality, professionally designed avatar model. These avatars are provided by Second Life maker Linden Lab free of charge, and you can try as many as you want, whenever you want! To use one of these pre-made avatars, follow these steps: Select Me > Choose an avatar from the top menu bar in the Second Life window. In the Choose an Avatar window that opens, click a category tab to see a preview of avatars in that category. The available categories may change over time as new avatars are added or removed. Click the image of your desired avatar to immediately wear that avatar. Custom animation overriders and pre-made avatars Some avatars in the Avatar Picker use a scripted attachment called an animation overrider (AO for short) to replace Second Life's default avatar animations for moving, sitting, and standing idle. Under most circumstances, you won't need to interact with this attachment; it's a small invisible cube attached to your avatar's chest attachment point, and it overrides your avatar's animations automatically. When you start to customize your avatar with new clothing and attachments, you may find that a new attachment has replaced the AO on your avatar's chest attachment point, in which case your avatar will revert to using Second Life's default animations. You may also acquire a third-party AO from one of Second Life's many merchants, either individually or as part of a larger package. If multiple animation overriders are attached to your avatar, their scripts and animations can conflict and cause your avatar to move in undesirable ways. If you prefer to use a third-party AO or Second Life's default animations, you can remove a pre-made avatar's AO by doing the following: Click the Appearance button in the Second Life Viewer. Click the Wearing tab in the Appearance window that appears. Find the AO attachment in the list, which will be named differently depending upon which avatar you have chosen. It may be called: Animation Overrider - Female, Animation Overrider - Male, or Animation Overrider - Zombie. Right-click the name of the animation overrider and choose Detach to remove the AO. Customizing a classic style avatar It is important to know that customizing a "classic" avatar in Second Life works a bit differently than customizing other types of avatars. A classic avatar is a humanoid avatar that has been created and customized using a combination of the built-in body part sliders, texture-based clothing, and avatar attachments. Classic avatars give you a lot of control over the details of your avatar's appearance, but are not designed to take advantage of recent developments in computer graphics technology, such as rigged mesh or normal and specular mapping. For detailed information on how to edit the many parts and features of a classic avatar, see the article Customizing a classic style avatar. Understanding and customizing rigged mesh-style avatars In addition to the "classic" avatars, you have the option of selecting one of the many newer rigged mesh-style avatars. These consist of a custom 3D mesh character model that is worn as an attachment and overlaid on top of the skeleton of a classic avatar. The classic avatar itself is typically hidden by an alpha mask, but the uploaded 3D model still makes use of the classic avatar's joints and animations. This type of avatar allows 3D content creators to design models in a third-party tool such as Maya or Blender, allowing them to take advantage of the latest graphics updates to Second Life and create highly detailed human and non-humanoid avatar forms. However, due to their nature as an overlay on top of a hidden classic avatar, mesh avatars may not wear the texture-based clothing made for classic avatars. Mesh avatars may also have difficulty interacting with attachments, accessories or animations that were originally intended for classic avatars; for help finding appropriate clothing, see Buying clothing that fits your avatar. Getting a rigged mesh avatar from the Second Life Marketplace Because mesh avatars are designed by a variety of content creators, the process of obtaining and wearing a mesh avatar may vary greatly by merchant; the following is a generic scenario: Visit the Second Life Marketplace and purchase a mesh avatar. Make sure that the listing claims "Mesh: 100% Mesh" on the right side of the screen underneath Permissions. If your purchase came in a box, open and unpack the box as described in Opening boxes. If your purchase was not boxed, skip this step. Find the new folder in your inventory containing your purchase and read the included notecards. Most merchants include instructions on how to properly wear, customize, and operate their avatars. If no instructions are included, right-click the folder and choose Replace Current Outfit. This removes all attachments your avatar is wearing and replaces all parts of your avatar with the entire contents of the folder. Be aware that many mesh avatars come with interchangeable parts that should not be worn at the same time, so you may need to remove the duplicate attachments manually if you Replace Current Outfit. Tip: If at any time you feel you are unhappy with the outcome of your avatar modifications, you can start over with a fresh default avatar by choosing from the Avatar Picker.
  23. 1 point
    En otros idiomas Introducción a los avatares de Second Life Elección de un avatar prediseñado con el Selector de avatar Personalizar un avatar de estilo clásico Entender y personalizar los avatares de estilo de malla con rigging Comprar un avatar de malla con rigging en el Mercado de Second Life Introducción a los avatares de Second Life Tu avatar te representa en el mundo de Second Life. Es lo que te permite explorar el mundo de Second Life e interactuar con él, además de comunicarte con otros avatares controlados por otros usuarios de Second Life. Dado que los avatares son tu representación y son importantes para tu expresión personal, lo primero que hacen muchos usuarios cuando llegan por primera vez a Second Life es personalizar su aspecto. Tienes miles de posibilidades para personalizarlo, y hay un enorme mercado de formas corporales diseñadas por los usuarios, ropa, maquillaje, peinados, accesorios e incluso avatares completos. Este artículo te ayudará a dar los primeros pasos para encontrar un estilo del que tú y tu avatar puedan sentirse orgullosos. Elección de un avatar prediseñado con el Selector de avatar Si todavía no dominas las herramientas de edición de Second Life o no tienes tiempo para buscar el avatar que más te guste en las tiendas, el Selector de avatar te ofrece una interfaz muy sencilla para elegir un modelo de alta calidad con diseño profesional. Estos avatares te los proporciona sin coste alguno Linden Lab, el creador de Second Life, y puedes probarte todos los que quieras, cuando quieras. Sigue estos pasos para ponerte un avatar prediseñado: Selecciona Yo > Elige un avatar en la barra del menú superior de la ventana de Second Life. Se abrirá la ventana Elige un avatar, donde al pulsar las pestañas de las categorías aparecen las imágenes de los avatares que contienen. Cuando redactamos este artículo, las categorías disponibles eran Gente, Vampiros y Clásico. Pulsa la imagen de un avatar para ponértelo inmediatamente. Reemplazos animados personalizados y avatares pre-establecidos Algunos avatares en el Selector de avatar utilizan un adjunto programado llamado reemplazo animado (RA, abreviado) para reemplazar las animaciones por defecto de los avatares Second Life para moverse, sentarse y permanecer quieto. En la mayoría de los casos, no necesitarás interactuar con este adjunto; es un cuadrado pequeño e invisible adjunto al punto de anexo del pecho de tu avatar, y borra las animaciones de tu avatar automáticamente. Cuando empiezas a personalizar tu avatar con nuevas prendas y adjuntos, podrás ver que un nuevo adjunto reemplazó el RA en el punto de anexo del pecho de tu avatar, en tal caso, tu avatar regresará a la animación por defecto de Second Life. También puedes adquirir un RA de un tercero, a partir de los distintos comerciantes de Second Life, ya sea individualmente o como parte de un paquete más grande. Si varios reemplazos animados están adjuntos a tu avatar, sus programaciones y sus animaciones pueden entrar en conflicto y hacer que tu avatar se mueva en forma no deseada. Si prefieres utilizar un RA de un tercero, o las animaciones por defecto de Second Life, puedes eliminar un avatar RA prefabricado siguiendo los pasos a continuación: Cliquear en la opción Apariencia en el visor de Second Life. Cliquear en la pestaña Puesto en la ventana Apariencia que aparece. Busca el adjunto RA en la lista, que tendrá un nombre distinto según qué avatar escogiste. Puede llamarse: Reemplazo animado - Mujer, Reemplazo animado - Varón, o Reemplazo animado - Zombie. Haz un click derecho en el nombre del reemplazo animado y escoge Desadjuntar para quitar el RA. Personalizar un avatar de estilo clásico Es importante saber que un avatar "clásico" de Second Life no se personaliza exactamente de la misma manera que otros tipos de avatares. Un avatar clásico tiene aspecto humanoide y se ha creado y personalizado aplicando una combinación de los controladores deslizables de partes del cuerpo integradas, prendas texturizadas y anexos de avatar. Los avatares clásicos te ofrecen una libertad enorme para controlar los detalles del aspecto, pero no están preparados para sacar partido de los últimos avances en la tecnología de creación de gráficos informáticos, como la malla con rigging o la proyección normal y especular. Si quieres información más detallada sobre cómo editar las partes y características de un avatar clásico, lee el artículo Personalizar un avatar de estilo clásico. Entender y personalizar los avatares de estilo de malla con rigging Además de los avatares "clásicos", también puedes escoger uno de los muchos avatares de estilo de malla con rigging. Estos avatares están constituidos por un modelo de personaje de malla 3D personalizado que se coloca como un anexo encima del esqueleto de un avatar clásico. Normalmente el avatar clásico queda oculto por una capa Alfa, pero el modelo 3D de subida sigue utilizando las animaciones y articulaciones del avatar clásico. Gracias a este tipo de avatares los creadores de contenidos 3D pueden diseñar sus modelos con herramientas de terceros como Maya o Blender, que les permiten aplicar los últimos adelantos en el campo de los gráficos a Second Life y crear formas de avatar, sean humanos o no, con una gran riqueza de detalles. No obstante, dado que estos avatares son una capa superpuesta encima de un avatar clásico, es posible que algunos avatares de malla no puedan ponerse las prendas texturizadas creadas para los avatares clásicos. Los avatares de malla también pueden tener problemas para interactuar con algunos anexos, accesorios o animaciones diseñados originalmente para los avatares clásicos. Para que te resulte más fácil encontrar la ropa adecuada, lee Comprar la vestimenta adecuada para tu avatar. Comprar un avatar de malla con rigging en el Mercado de Second Life Dado que hay muchos creadores de contenido que diseñan avatares de malla, la forma de obtener y ponerte un avatar de malla puede ser distinta para cada comerciante. A continuación te explicamos una situación genérica: Visita el Mercado de Second Life y compra un avatar de malla. Asegúrate de que se indique "Malla 100% Malla" en el lado derecho de la pantalla, debajo de Permisos. Si has recibido la compra en una caja, abre la caja y desempaquétala como se explica en Abrir cajas. Omite este paso si no has recibido el avatar en una caja. Busca en tu inventario la nueva carpeta que contiene la compra y lee las notas adjuntas. La mayoría de los comerciantes incluyen instrucciones que explican cómo puedes ponerte, personalizar y manejar correctamente sus avatares. Si el tuyo no contiene instrucciones, pulsa con el botón derecho en la carpeta y elige Reemplazar el vestuario actual. De esta forma se quitarán todos los anexos y se sustituirán todas las partes del avatar con el contenido completo de la carpeta. Ten presente que muchos avatares de malla se entregan con partes intercambiables que no te puedes poner al mismo tiempo, por lo que posiblemente tengas que quitar los anexos duplicados manualmente cuando intentes Reemplazar el vestuario actual. Consejo: Si no te gusta cómo te quedan las modificaciones que has hecho a tu avatar, puedes empezar de nuevo con el avatar predeterminado seleccionándolo en el Sector de avatar.
  24. 1 point
    En otros idiomas Ventajas de una cuenta Premium Actualización a una cuenta Premium Hogares Linden Recompensas en dólares Linden Bonus al registrarte Pagas semanales en dólares Linden Pagas en cuentas antiguas Bienes virtuales Premium (regalos) Cómo obtener un bien virtual Premium Permisos de objetos en los bienes virtuales Premium Cómo obtener ayuda para un bien virtual Premium Preguntas frecuentes No recibí el bien virtual anterior, y el quiosco solo tiene el más reciente. ¿Puedo conseguir el que me falta? ¿Un quiosco puede proporcionarme varias copias de un bien? He borrado por accidente un bien virtual Premium. ¿Puedo recuperarlo? Sandboxes Premium Más ventajas Premium Chat en vivo con el personal de soporte Derecho a un terreno propio en las zonas del Continente más visitadas Acceso inmediato a zonas exclusivas de adultos Aumento de la pertenencia a grupos Acceso prioritario a regiones muy pobladas Bajar de categoría o cancelar una cuenta Premium Bajar de cuenta Premium a cuenta básica Cancelar tu cuenta Puede que te sigamos cobrando el terreno Ventajas de una cuenta Premium La cuenta Premium ofrece las siguientes ventajas: Tu propio Hogar-Linden privado Recompensas en dólares Linden Bienes virtuales exclusivos Sandboxes solo Premium Chat en vivo con el personal de soporte Derecho a ser propietario de parcelas continentales en zonas populares Acceso inmediato a zonas exclusivas de adultos Aumento de la pertenencia a grupos Acceso prioritario a regiones muy pobladas, utilizando la capacidad regional aumentada Acceso a eventos y experiencias premium Transformación de voz Aumento del límite de mensajes MI perdidos Historial de transacciones en L$ aumentado de 32 a 90 días Actualización a una cuenta Premium Para actualizar de una cuenta básica a una cuenta Premium: Inicia sesión en el sitio web de Second Life. En la parte izquierda de la página, pulsa en Cuenta Premium. La pantalla Cambiar el tipo de cuenta te mostrará un cuadro con los Tipos de cuenta y sus precios. Selecciona Premium (escoge entre Mensual, Trimestral, o Anual en las opciones de facturación). Pulsa en Guardar cambios. El nuevo tipo de cuenta se activará en la siguiente fecha de facturación. Nota: Como miembro Premium, obtendrás un bonus por única vez de L$1000, una paga semanal de $L300 y un bonus premium de 1024 metros cuadrados Solo podrás recibir el bonus de actualización de L$1000 una vez por cada cuenta. Hogares Linden Los Hogares-Linden son casas listas para instalarte integradas en un vecindario temático y son exclusivas para los titulares de cuentas Premium. Nota: Los Hogares Linden solo están disponibles para los usuarios mayores de 18 años. Si desea más información acerca de los Hogares-Linden, consulte: Descripción general de los Hogares Linden Recompensas en dólares Linden Como miembro Premium, al registrarte obtendrás un bonus y una paga semanal de Dólares Linden. Bonus al registrarte Si mantienes activa tu cuenta Premium durante 45 días consecutivos después de registrarte, depositaremos directamente en tu cuenta Second Life un bonus de 1000 L$. Pagas semanales en dólares Linden Como miembro Premium, al registrarte obtendrás una paga semanal de $L300, aunque no hayas ingresado a tu cuenta. Las pagas semanales son un proceso automatizado que se lleva a cabo los martes. Estos pagos se basan en información obtenida de la base de datos a partir del lunes anterior. Por ejemplo: Si creas la cuenta Premium el lunes 14 de abril, recibirás tu primer paga semanal el martes 15 de abril. Si creas una cuenta Premium el martes 15 de abril, recibirás tu primer paga semanal el martes 22 de abril. Nota: Las pagas semanales pueden aparecer al final del día martes o quizás recién el miércoles. Pagas en cuentas antiguas El monto de la paga en cuentas antiguas depende del tipo de cuenta que tengas y su antigüedad. Las cuentas premium creadas o actualizadas a partir de una cuenta básica: El 1 de noviembre 2006 o después, reciben L$300 por semana. Desde el 21 de julio 2006 hasta el 31 de octubre 2006, reciben L$400 por semana. Antes del 21 de julio 2006, reciben L$500 por semana. Algunas cuentas básicas antiguas obtienen una paga semanal; las cuentas básicas creadas Antes del 6 de junio 2006, reciben una paga semanal de L$50 si ingresan a la cuenta esa semana. Luego del 6 de junio 2006 no reciben una paga semanal. Bienes virtuales Premium (regalos) Al ser titular de una cuenta Premium recibirás periódicamente un bien virtual como beneficio. Los bienes virtuales Premium están diseñados por Residentes asignados por Linden Lab. Cómo obtener un bien virtual Premium Solicita tu bien virtual Premium en uno de los quioscos expendedores del mundo virtual que figuran en la Guía de destinos de Second Life: http://secondlife.com/destinations/premium/gifts. Si ya ingresaste a tu cuenta a través del sitio web, accede ahttps://secondlife.com/destinations/premium/gifts. Sigue estos pasos para utilizar uno de los quioscos: Pulsa con el botón derecho en el quiosco. Elige Comprar. NOTA: No tendrás que pagar, el objeto es gratis para los usuarios con una cuenta Premium. Luego se transferirá a tu inventario. Los quioscos expendedores del mundo virtual solo brindan los bienes virtuales Premium más recientes. No puedes obtener más antiguos. Permisos de objetos en los bienes virtuales Premium Los bienes virtuales Premium son no modificables, no transferibles y copiables, esto significa que puedes realizar copias, pero no puedes modificarlos o transferirlos. Para obtener información general sobre los permisos en objetos, accede a Permisos sobre objetos. Cómo obtener ayuda para un bien virtual Premium Los bienes virtuales Premium están diseñados por Residentes y son asignados por Linden Lab. Por favor no contacte al creador para obtener ayuda. Cada bien virtual Premium viene con una tarjeta con Preguntas frecuentes para ayudarte a comenzar a utilizarlo y para responder a las preguntas más habituales. Si aún te quedan preguntas sin responder, envía un email a premium_feedback@lindenlab.com. Actualizaremos las tarjetas según sea necesario, pero no podemos brindar respuestas individuales. Preguntas frecuentes No recibí el bien virtual anterior, y el quiosco solo tiene el más reciente. ¿Puedo conseguir el que me falta? No, los quioscos expendedores del mundo virtual solo proporcionan los bienes virtuales Premium más recientes. ¿Un quiosco puede proporcionarme varias copias de un bien? ¡Sí! Al ser titular de una cuenta Premium puedes recibir todas las copias que desees de un bien virtual. He borrado por accidente un bien virtual Premium. ¿Puedo recuperarlo? Sí. Siempre y cuando el próximo bien virtual aún no se haya distribuido, puedes obtenerlo en uno de los quioscos del mundo virtual. Sandboxes Premium Una sandbox, o zona de pruebas, es un área separada para practicar la construcción. Al igual que las zonas de pruebas reales y los juegos sandbox conceptuales, en estos espacios hay creatividad y caos. Si deseas obtener más información acerca de los Hogares-Linden, consulta: Ayudas para la construcción. Existen distintas zonas de pruebas, cada cual con un propósito particular, como las Zonas de prueba de armas, pero la mayoría son simplemente para la construcción. Los signos en cada área sandbox indican claramente qué tipo de actividades se permiten realizar allí. Las zonas de pruebas en general tienen retorno automático para limpiarse a sí mismas varias veces al día; identifique la información de autolimpieza antes de construir, para no tener sorpresas. Como las sandbox son experimentales, pueden también ser inestables, asegúrate de contar con respaldos de inventario regulares para registrar aquello que sea importante. Las sandbox Premium están disponibles únicamente para los Residentes con cuentas Premium. Cada sandbox tiene cuatro regiones. En general, hay una sandbox por continente de Hogares Linden. Encuentra las sandboxes Premium en la Guía de destinos de Second Life: http://secondlife.com/destinations/premium/sandboxes. Más ventajas Premium ¡Las cuentas Premium también incluyen beneficios adicionales! Chat en vivo con el personal de soporte Los residentes con cuentas Premium pueden iniciar un chat en vivo con el personal de soporte a través del portal de soporte. Las cuentas básicas tienen acceso a este tipo de soporte. Derecho a un terreno propio en las zonas del Continente más visitadas Los residentes con una cuenta premium pueden comprar parcelas en zonas del continente y deben pagar una suma mensual cuando su terreno supera los 1024m². Para obtener más información, consulta: Cuotas por uso de terreno. El Continente es el territorio conectado más grande de Second Life, compuesto por centenares de regiones conectadas entre sí por carretera, ferrocarril y océano abierto. Solamente los titulares de cuentas Premium pueden adquirir parcelas de terreno en el Continente. Acceso inmediato a zonas exclusivas de adultos El acceso a Hogares-Linden y las zonas de adultos está reservado para los residentes de 18 o más años. Si tienes 18 años o más, cuando te registras para una cuenta Premium tendrás automáticamente acceso a estas zonas. Para obtener más información, consulta Acceso a terrenos y contenidos con calificación Adulto y Contenidos con calificación Adulto. Aumento de la pertenencia a grupos Los residentes con una cuenta Premium pueden ser miembros de hasta 60 grupos por vez. Los usuarios con cuentas básicas solo pueden ser miembros de hasta 42 grupos. Acceso prioritario a regiones muy pobladas Las regiones en Second Life tienen una capacidad bonificada para permitir que los propietarios de regiones, administradores de estado y residentes con cuentas premium puedan ingresar a una región que estaría completa. El límite predeterminado de cantidad de avatares permitidos para una región es el siguiente: Regiones completas permiten un 10% extra (100 a 110) Hogares permiten un 25% extra (20 a 25) Espacios abiertos permiten un 20% extra (10 a 12) Para más detalles sobre el acceso a la capacidad bonificada de regiones, consulte Capacidad regional aumentada y acceso en el Blog Second Life Bajar de categoría o cancelar una cuenta Premium Bajar de cuenta Premium a cuenta básica Para bajar de una cuenta Premium o Concierge a una cuenta básica, sigue estos pasos: Inicia sesión en el sitio web de Second Life. En la parte izquierda de la página, pulsa en Cuenta Premium. La pantalla Cambiar el tipo de cuenta te mostrará un cuadro con los Tipos de cuenta y sus precios. Selecciona Cuenta Básica. Pulsa en Guardar cambios. El nuevo tipo de cuenta se activará en la siguiente fecha de facturación. Atención: Si cambias a una cuenta básica, perderás todos los terrenos que te pertenecen y ya no tendrás acceso a tu paga semanal de Dólares Linden o al soporte vía chat. ¡Asegúrate de vender todos tus terrenos antes de realizar el cambio! También puedes verificar las contribuciones de terrenos en tu grupo y hacer lo necesario para que tus propiedades en el grupo se conserven bien. Nota: Si eres miembro de más de 42 grupos, no perderás ninguna membresía en ningún grupo cuando realices el cambio de cuenta. No obstante, tal vez no puedas unirte a ningún grupo nuevo con una cuenta básica hasta que la cantidad de grupos a los que perteneces sea inferior a 42. Cancelar tu cuenta Cuando cancelas tu cuenta, se desactiva y pierdes acceso a ella en tu próxima fecha de revisión de facturación. Si estás pensando en cancelar tu cuenta, considera dejarla activa con una cuenta básica, es gratis. Si en algún momento deseas regresar a Second Life, tu avatar y tu inventario te estarán esperando. Siempre podrás cancelar tu cuenta accediendo a la página Cancelar cuenta con tu usuario y contraseña Second Life. También podrás acceder a este enlace desde la sección Cuenta a la izquierda del Panel de control. Una vez que hayas accedido, busca el botón Cancelar cuenta, en la parte inferior de la página. Tu cuenta permanecerá abierta hasta la fecha de facturación, ya que los montos de mantenimiento de la cuenta se pagan por adelantado. Consejo: Si deseas conservar tu nombre, avatar e inventario en caso de un uso futuro pero no quieres pagar la cuota de reactivación, puedes cambiar a una cuenta básica en lugar de cancelar toda tu cuenta. Puede que te sigamos cobrando el terreno Si has cancelado o cambiado tu cuenta Premium, quizás debas seguir pagando las propiedades correspondientes al mes actual. Como se explica en la página Cuotas por uso y Precios de terrenos: Se te cobrará siempre por tu cuenta Premium y por la cantidad máxima de terrenos que tuviste durante el ciclo de facturación actual, ya sea si hayas cancelado tu cuenta antes del fin del mes o no. Nota: Cuando cancelas tu cuenta, permanece activa hasta el final del período de pago. Durante este tiempo aún podrás acceder a tu cuenta y utilizar Second Life. Así, si compras una membresía anual Second Life y la cancelas al día siguiente, ¡aún tendrás los beneficios de un miembro Premium durante el año siguiente!
  25. 1 point
    En otros idiomas Cómo cambiar las preferencias para poder ver contenido adulto Cómo aportar la información de pago El terreno y otros contenidos de Second Life pueden tener la calificación General, Moderado, o Adulto. De forma predeterminada, los residentes nuevos de 18 o más años de edad tienen acceso a los contenidos calificados como General y Moderado, y los de 16 o 17 años solo pueden acceder a los contenidos de calificación General. Consulta Calificación de contenidos para obtener más información acerca del sistema de calificación de Second Life. Si tienes 18 años de edad o más, para tener acceso al contenido adulto debes activarlo en tus preferencias del visor. Cómo cambiar las preferencias para poder ver contenido adulto Aunque tengas 18 o más años de edad, es posible que de todos modos tengas que activar el contenido adulto. Además, tienes que utilizar la versión del visor 1.23 o posterior para tener acceso a las preferencias de calificación. Descarga la última versión del visor. Sugerencia: Puedes comprobar la versión de tu visor en la parte superior, seleccionando Ayuda > Acerca de Second Life . Inicia sesión en Second Life y sigue estos pasos en el visor para configurar tus preferencias de calificación: Selecciona Yo > Preferencias (o pulsa Ctrl-P) y pulsa en la pestaña General . Elige General, Moderado, Adulto en el menú desplegable Quiero acceder a contenido calificado: Pulsa OK. ¡Felicidades! Ya puedes visitar cualquier terreno accesible al público de Second Life, con independencia de su calificación. Nota: Si tus preferencias no están configuradas para permitir contenido adulto e intentas ingresar a una parcela o región calificada para adultos, recibirás un mensaje que te permitirá cancelar la teleportación o actualizar inmediatamente tus preferencias de acceso a General, Moderado, Adulto. Aportar la información de pago Los propietarios de terrenos también pueden restringir el acceso su terreno a aquellos residentes que hayan aportado su información de pago a Linden Lab. Si has comprado dólares Linden (L$) o algún artículo en el mercado, ya has aportado tu información de pago. Si todavía no has registrado la información de pago o si no estás seguro de haberlo hecho: Inicia sesión en la página de tu Cuenta en el sitio web de Second Life. Selecciona Información de facturación en la sección Cuenta de la parte izquierda de la página. Pulsa en Añadir tarjeta de crédito, Añadir cuenta PayPal, o Añadir cuenta Skrill. Especifica un número de tarjeta de crédito, una cuenta Skrill o una cuenta de PayPal verificada. Establecer una relación de pago con Linden Lab no constituye una compra; no tienes que pagar nada por facilitarnos la información de pago. Nota: Linden Lab solamente acepta los pagos de PayPal si proceden de cuentas de PayPal verificadas. Consulta la página de resumen general de la cuenta de PayPal o examina la documentación de soporte para asegurarte de que dispones de una cuenta verificada.
  26. 1 point
    Converting regions Comparison chart How long does a conversion take? You may choose to convert some of your Private Regions from one Private Region type to another. This article covers the different scenarios and costs associated with each possible conversion. Converting regions When converting down from a Full Region or Homestead Region to one or more Homestead or Openspace regions, you are charged the difference in setup fees plus a one-time conversion fee of $100. Once the conversion has taken place, the appropriate new monthly fees apply. Your bill date remains the same as that of the original Region. When converting up from an Openspace Region to a Homestead Region or Full Region, you are charged the difference in setup fees between the two types of Regions. We waive the $100 conversion fee if you are converting up. Once the conversion has taken place, the appropriate new monthly fees apply and the new billing date is an average of the billing dates from your converted regions. If you have multiple Openspaces or Homesteads to convert, each counts contributes its setup value against the price of a full Region. For example, if you want to convert two Openspaces to a Full Region, it costs the set up fee of the Full Region ($600) minus the combined setup fee of each Openspace ($150 + $150), and we waive the conversion fee ($100) : $600 - ($150 + $150) = $300. Examples: Converting 2 Openspace Regions to a Full Region would be $600 - ($150 + $150) = $300 Converting 2 Homestead Regions to a Full Region would be $600 - ($225 + $225) = $150 Important: Conversions which incur a negative balance do not result in a refund for the surplus amount. For example, the math for converting 3 Homestead Regions to a Full Region: is: $600 - ($225 + $225 + $225 ) = -$75, but you don't get a $75 credit for the conversion. Comparison chart Converting UP - conversion fee waived You have Converts to 3 Homesteads 1 Full region 2 Homesteads + $51 charge 1 Full region 1 Homestead + $200 charge 1 Full region 1 Full Region + $251 1 Skill Gaming region Converting UP - including old Openspace Regions You have Converts to 2 Openspaces + $51 1 Full region 1 Openspace +$199 1 Full region 1 Homestead + 1 Openspace + $51 1 Full region 2 Openspace 1 Homestead region Converting DOWN - $100 conversion fee (not included in any other listed charges) You have Converts to 1 Full region + $98 3 Homesteads 1 Full region 2 Homesteads 1 Full region 1 Homestead Converting TO/FROM - $100 conversion fee (not included in any other listed charges) You have Converts to 1 Openspace 1 Homestead How long does a conversion take? You can normally expect your Private Region conversion to take 5-10 business days. Depending on the size of our current conversion queue, your conversion may occasionally take longer than 10 business days, but we do our best to get it done in a timely manner.
  27. 1 point
    Em outros idiomas O que é um terreno abandonado? Como abandonar um terreno Como informar se o terreno está abandonado O que acontece a um terreno abandonado Eu abandonei meu terreno por engano! Como requisitar a compra de um terreno abandonado Revisão de terreno que parece abandonado O que é um terreno abandonado? Um terreno abandonado é um lote que foi devolvido ao Linden Lab pelo proprietário anterior. Como abandonar um terreno Abra o menu Mundo e selecione Sobre terrenos. A janela Sobre terrenos abre. Na aba Geral da janela Sobre terrenos, clique em Abandonar Terrenos. Revise a confirmação e clique em Ok. Como informar se o terreno está abandonado O Terreno abandonado torna-se de propriedade do Governador Linden e possui a expressão “Terreno abandonado” no nome do lote. A descrição do lote geralmente inclui o nome do antigo proprietário. Terrenos foi de propriedade de outro Residente não é considerado abandonado, mesmo que pareça estar sem uso. O que acontece a um terreno abandonado Quando um terreno for abandonado, o propriedade do terreno muda para o Governador Linden. Não há valor em Dólar Linden (L$) agregado aos terrenos abandonados. Uma vez abandonado, as configurações do terreno são alteradas para refletir o status de abandonado e as configurações de retorno automático são ativadas após uma semana. Nota: Este programa aplica-se somente às áreas de Terreno de propriedade do Linden e não inclui as Regiões privadas. Eu abandonei meu terreno por engano! Você não devia imaginar poder reclamar um terreno abandonado. Tome cuidado em se certificar de que qualquer ação de abandono é intencional. No entanto, se mesmo assim cometer um erro, envie o seu caso ao suporte o mais breve possível. Inclua a informação sobre o lote e explique que você gostaria de reaver um lote que você abandonou por engano. Podemos tentar realizar uma cortesia única para devolver o seu terreno. Como requisitar a compra de um terreno abandonado Para requisitar a compra de um terreno abandonado, envie sua solicitação ao suporte com o tipo do Terreno > Problemas com o Lote e forneça detalhes da sua solicitação. Em muitos casos, podemos assessorar disponibilizando um lote maior ou melhor do que o lote que você solicitou. Se você solicitar um lote com tamanho diferente do que está disponível, solicite o tamanho desejado (em metros quadrados) e forneça uma SLurl com a localização do lote. Tentaremos auxiliar com uma venda direta com o Residente que fez a solicitação, então, envie uma solicitação assim que você souber de uma localização abandonada. Tentaremos dar prioridade àqueles que já tem um terreno na região, por isso nos informe se sua solicitação é para a vizinhando ou um terreno adicional dentro da mesma região. Tentaremos assessorar com uma venda direta do terreno abandonado ao preço de L$1 por metro quadrado. Em alguns casos, o terreno abandonado pode não estar disponível para venda direta. Nesses casos, tentaremos disponibilizar o terreno para venda via sistema de leilão. Aqui estão alguns motivos que o terreno solicitado pode precisar ser leiloado: O local tem uma quantidade limitada de terreno abandonado na região. O local é uma vizinhança protegida ou à beira-mar. O local é uma área temática como Bay City, Horizons ou Nautilus. O local oferece uso de objetos bônus. O local é classificado como Adulto. O local foi recentemente abandonado e não se sabe se está disponível. Essas são apenas orientações; cada solicitação é considerada individualmente e talvez não consigamos assessorar tornando um lote disponível para venda direta ou leilão. Revisão de terreno que parece abandonado Se você encontrar um terreno que pareça estar abandonado por uma conta ou grupo, existe a possibilidade de podermos tornar o lote disponível para venda. Contudo, note que um terreno de propriedade de uma conta válida ou grupo não está abandonado, mesmo que pareça não estar em uso. Tenha em mente que muitos residentes tem contas anuais, e pode levar vários meses para o status da conta expirar se eles escolheram abandonar ou usar uma conta diferente. Um terreno não pode ser reclamado simplesmente por conta da inatividade. Se você tiver uma conta premium, você pode solicitar uma auditoria para um terreno abandonado abrindo um caso para suporte com as seguintes informações: A SLurl do lote. A preocupação que levou você a investigar o status do lote.
  28. 1 point
    General information Information for landholders and other stakeholders How venues and content are selected Newcomer friendly Editor's picks and popular places Adult-rated areas Submission guidelines Image specifications Inworld photography resources Contact the Linden Lab editors General information The Second Life Destination Guide highlights some of the best inworld locations and Resident creations. For new and existing Residents alike, it is the place to go to explore and discover what's most exciting in Second Life. Linden Lab keeps the Destination Guide fresh with regular updates, so check back frequently! Venues and content featured in the Destination Guide are not paid placements. The best way to promote a venue, event or business is through inworld Search or the classifieds. The Destination Guide is available several different ways: Directly on the Web at http://secondlife.com/destinations. In the Second Life Viewer: Click in the toolbar (by default, this button is in the bottom toolbar). The DESTINATIONS window appears, displaying the categories of destinations; click through and then click on a destination to teleport there. Click to open the Second Life Search window. Then click the Destination Guide tab and search or peruse the incredible variety of locations and events! Information for landholders and other stakeholders Currently, the best way for a Resident to promote a venue, event or business is through inworld search or the classifieds. We encourage all venue owners to review the guidelines at the Search FAQ for information on how to maximize your presence using inworld Search. Venues and content featured in the Destination Guide are not paid placements. However, we welcome Resident suggestions for cool spots to feature. Some entries included in the Guide are also surfaced on the website for Residents exploring SecondLife.com for the first time. You can submit a venue for consideration on the Destination Guide Suggestion Page. Be sure to follow the submission guidelines below. Note: By nominating a venue, you authorize Linden Lab to use its content. Journalists, publishers, filmmakers, and others interested in Second Life often contact Linden Lab for images of Second Life. Linden Lab may direct these parties to the Destination Guide for promotional shots. How venues and content are selected Selections for inclusion are at the sole discretion of Linden Lab. Criteria favoring selection: The venue is a high-quality implementation of the Second Life experience. The venue appeals broadly to the Second Life community, including new Residents. The venue is exceptional or unique. The venue is being promoted outside Second Life and is participating in the inSL logo program, if appropriate. The venue has a real and active community. The submission includes a compelling and visually interesting screenshot. The submitted description text accurately describes the location. Criteria weighing against selection: The venue or one like it has been included before. The venue has been warned for failure to comply with some aspect of the Terms of Service. The venue and/or submitted screenshot appears to contain unlicensed, copyrighted and/or trademarked content that may not be authorized by the rights holder. The venue is currently violating the Terms of Service through use of bots, campers, illegal gambling, or mainland Adult content. The submitted screenshot contains promotion text over the main image. The submitted description text includes lists of keywords and/or incoherent or inaccurate text. Newcomer friendly If you wish to be eligible for inclusion in the Newcomer Friendly Spots category of the Destination Guide, please consider whether your venue meets some of the following suggested guidelines: Is the landing point (and any immediate surrounding areas) optimized for new residents? For example, is it set correctly so arriving visitors land at the right spot? Also, do navigation tools like teleporters route people to the right place? If some of your key attractions are not in the immediate vicinity of the landing point, be sure to include clear signage or arrows that point visitors in the right direction. We recommend including calls-to-action for nearby activities and games so that newcomers can easily find fun things to do. Avoid use of "insider" language or instructions that may be confusing to someone accessing Second Life as a new Resident. Is the venue arrival experience free of unsolicited group invites, excessive notecards and other inventory offers? These notifications are confusing to many new Residents, who are unfamiliar with how groups and inventory work in Second Life. Consider how your venue design and its surroundings will be experienced by someone who is unfamiliar with Second Life. For example, do seats use one-click sit actions? Do other interactive objects, like vehicles, work? (We recommend that you test them using an alt account to make sure non-owners can use them, too.) Are there clear pointers to get further help with Second Life? For example, a scripted sign that links to Second Life Answers community help. Does the venue have an active and welcoming community within close proximity of the landing point? Editors' picks and popular places You can nominate venues for inclusion in the Editors' Picks or Popular Places categories on the Destination Guide Suggestion Page. Editors' Picks features venues that highlight some of the best architecture, activities, communities and/or creative efforts in Second Life. The features are refreshed periodically. Popular Places features venues frequently populated with real people, communities and conversations. This list is periodically refreshed but does not reflect real-time traffic and activity, nor does it aim to reflect the most popular places in Second Life. Every effort is made to include venues that adhere to Linden Lab’s policies on traffic bots and camping. Adult-rated areas Second Life’s Destination Guide aims to include a wide variety of communities and venues, including those in regions with Adult ratings. However, as a globally available service, Second Life is subject to many regional restrictions that prohibit advertising or promotion for some types of content and services, such as escorts and explicit content, including nudity. Because content listed in the Destination Guide can be seen by users of all ages and in all territories, no descriptions — regardless of rating — should contain explicit or overtly sexual language or imagery. Linden Lab’s guidelines for inclusion of adult-rated content in the Destination Guide aim to be consistent with the search-industry standards for advertising and search-engine promotion, as seen in these published guidelines by Google, Microsoft and Yahoo: Google AdWords Adult Content Guidelines Bing Ads Adult Content Guidelines Yahoo!/Gemini Adult Content Guidelines As with all Destination Guide submissions, each entry is subject to review and editing by Linden Lab editorial staff. For more information on Second Life and Maturity Ratings, see Second Life Maturity Ratings page in the Knowledge Base and the Adult_Content_FAQ in the wiki. Submission guidelines You may suggest a destination using the form if: You personally own the parcel. You belong to the group that owns the parcel. You are on the access list of the Private Region that contains the parcel. The parcel belongs to Governor Linden and is set in ABOUT LAND > OPTIONS tab as a Hangout. The parcel belongs to a friend and is set in ABOUT LAND > OPTIONS tab as a Hangout. The parcel is 512m2 or larger. Suggested venues must comply with all of the following: Community Standards Trademark Guidelines Terms of Service DMCA policy Snapshot and machinima Policy Warning: Do not suggest content that is copyrighted or otherwise subject to another party's proprietary rights (including privacy, publicity, trademark, and trade secret rights) unless you own the rights or have the owner's permission. Content determined to infringe upon intellectual property rights is removed from our website and services. Residents are limited to two suggestions per month. You can also email the Destination Guide editors your suggestions. Please include a link to your image that meets the submission criteria below: Image specifications The quality and aesthetic composition of your image helps persuade Residents to visit your suggested inworld location, so submit a well-composed screenshot that captures the creativity, community and/or aesthetic beauty of your venue. Do not layer or embed any text or logos within the photo itself. You have an opportunity to add descriptive text separately in the Description field of the entry form. Focus on specific attractions you want visitors to see first. Specifically, if you're submitting an image for a store, generally emphasize your products rather than the store building. For example, if you make clothes, snapshot your avatar in a flattering pose wearing one of your dresses. Or if you have an attractive and creative vendor display, use that. If you've been selling in Second Life for awhile, you likely already have product photos as part of your branding that you can repurpose to save you time. However, an exception applies if your store is an attraction itself, like it's in a beautiful forest worth exploring. The Destination Guide submission form asks you to include a link to a web-hosted screenshot of your venue. Your image can be hosted on any photo-sharing or web-hosting site, such as Flickr or Photobucket. Use JPG format with the dimensions of 657 width by 394 height, in pixels. For example (see on Flickr? Be sure to include the full URL (ending in .jpg) to the web-hosted screenshot for your listing. Please note that the Destination Guide user suggestion form may reject images that do not meet this exact criteria. If you use Flickr to host your image, make sure to include the proper image URL (ending in .jpg) in the form. In some cases, Linden Lab editors may re-shoot images to improve visual clarity or composition, but we strongly prefer you submit quality images to begin with. Note: If you receive a form error when you try to submit your suggested destination, please email the Linden Lab editors. Include the submission suggestion and the info requested in the form (title, description, SLurl link) along with the image as an attachment. Inworld photography resources If you're unfamiliar with taking inworld photos, check out the following resources that offer tips and best practices: Guide to High-Quality Photography by Torley Linden. Taking high-res snapshots by Strawberry Singh. The Checklist is comprehensive photo shoot preparation, by Cajsa Lilliehook. Second Life Flickr Group includes many pictures from other Residents. And of course, look at existing Destination Guide submissions to see what your fellow Residents and the Linden Lab editors have done. Text specifications The submission form asks you for descriptive text of up to 400 typed characters. Destination Guide uses third-person voice, so avoid use of first-person language (such as I, we, our and my). Also, please refrain from using overly-hyped or promotion-heavy language; Destination Guide entries should be informative rather than overtly promotional in nature. Lists of keywords are not acceptable as descriptive text. Linden Lab reserves the right to edit material for length and clarity. Contact the Linden Lab editors For questions or update requests to existing entries, or to report an error — like a wrong SLurl or place that's gone — contact the Linden Lab editors via email. Please note that we are not able to respond to every inquiry, however we welcome all comments, feedback and suggestions.
  29. 1 point
    Em outros idiomas Requisitos do leilão Encontrando um terreno para o leilão O processo de lance Dando lance em um terreno O que acontece depois Criando seus próprios leilões A página de Leilões de terrenos agora é parte das Páginas do Local. Aqui você pode encontrar uma lista dos Leilões abertos, Agenda dos Leilões e os Leilões realizados recentemente. Você pode procurar o que desejar sem se cadastrar no Second Life. Requisitos do leilão Para participar em um leilão, você deve ser um Membro Premium (porque você precisa ser um membro premium para ser um proprietário de um Continente que foi comprado e vendido por um Leilão). Sua conta também deve ser uma conta com e-mail verificado e saldo de Dólar Linden (L$) suficiente para fazer um lance. Por favor, acesse o site da sua conta Second Life para verificar o endereço de e-mail e atualizar a sua conta para uma conta Premium. Encontrando um terreno para o leilão Você pode clicar no topo de cada coluna para ordenar por resultados do leilão , por Nome, Tamanho, Horário de Início, Horário de Término ou Lance principal. Ordenar por parâmetros desejados para ajudar a encontrar um terreno que atenda às suas necessidades. Quando encontrar um terreno do seu interesse, clique na lista para visitar Página Local do terreno. Aqui você pode acessar informações adicionais, tais como o nível de maturidade do terreno e a localização da região. É importante verificar o nível de maturidade, já que isso determina que pode ter acesso ao seu terreno e os tipos de conteúdo que podem ser alocados lá. Você também pode clicar no botão Visite este local para ir ao mundo virtual e verificá-lo. Gosta da localização? O terreno corresponde às suas necessidades? Como é a vizinhança? Assim como comprar uma propriedade no mundo real, os detalhes são importantes e podem ser a chave para a sua felicidade! O processo de lance Os lances usam um processo de lances automáticos semelhante ao usado em outros sites de leilões. Quando um leilão é criado, o vendedor define um lance mínimo, um incremento de lance (um múltiplo de L$ 10 entre L$ 10 e L$ 100) e um horário de término para o leilão. Para isso, você deve especificar o valor máximo em Dólares Linden que você quer realizar o lance. Se seu lance for maior que o lance principal atual (ou o mínimo, se ainda não houver lances), o sistema de lances automáticos adicionará o valor de incremento de lance ao lance principal atual até você ou o líder atual excederem o lance máximo; o licitante que permanece se torna o novo licitante líder nesse valor. Isso é repetido para cada novo licitante até que o leilão atinja seu horário de término - quando o atual concorrente líder vence o leilão. Antes de fazer um lance em uma terreno, você deve ter Dólares Linden (L$) suficientes em sua conta. Você pode verificar o saldo disponível da sua conta exibido como Seu saldo na seção “Faça seu Lance”. Depois de fazer um lance bem-sucedido, seu lance máximo é imediatamente retirado do seu saldo e mantido em depósito até que você ganhe o leilão ou seja superado. Se você ganhar um leilão, o terreno fará um comparativo com os seus terrenos locados e taxas de nível. Antes de realizar uma oferta, certifique-se de que está à vontade para pagar qualquer taxa mensal adicional ("camadas") que possa ser acionada. Você pode rever o seu terreno acessando Sua Conta Second Life. Você pode realizar uma oferta em um terreno que o colocaria em um nível superior. O sistema o informa se "ganhar o leilão modificaria sua exigência de nível" (observe que cada leilão avalia isso com base em seus terrenos atuais; se você estiver fazendo lances em vários leilões, os valores de terreno dos outros leilões não serão usados no leilão). Grupos não podem participar em leilões, tanto como compradores quanto como vendedores. Você deve realizar lances individuais e o proprietário do terreno será o vencedor individual. Uma vez que o leilão tenha terminado e a propriedade do terreno tenha mudado, você poderá entregá-lo a um Grupo como qualquer outra terreno, mas observe que o seu nível de obrigação pode ser afetado até mesmo pelo breve período de propriedade individual. Licitando um terreno Escolha o valor máximo de Dólares Linden (L$) que você pode fazer de lance, então, digite a sua ofertar e pressione Enviar Oferta. Uma vez que você tenha feito o seu lance, você verá uma página de confirmação: Se você não quiser fazer um lance ou se mudar de ideia, não clique no botão Enviar. Feche a janela do navegador, Volte no seu navegador, ou clique em Cancelar. Se você não concordar e quiser continuar, clique em Enviar para enviar o seu lance. Você agora pode ver a Página do Local do Leilão e o seu status de lance. Para visualizar a atividade no leilão, retorne para a página principal do leilão e clique Visualizar minha atividade ne leilão. Aqui você pode ver todos os leilões abertos dos quais você participa e todos os lances de leilões anteriores (se algumas entradas parecem estar faltando, você pode estar visualizando uma versão antiga da página; tente clicar no btãoAtualizar ou Recarregar do navegador). Depois de feito o lance, não poderá diminuir o valor. A única maneira de sair de um leilão onde você é o principal concorrente é que alguém supere você. O que acontece depois Durante o processo de lance você recebe atualizações por e-mail quando faz um lance, quando for superado, quando alguém fizer lances sem sucesso contra você e (se tiver sorte) quando ganhar. Pode haver atrasos imprevisíveis no envio de e-mails, então, você pode visitar ocasionalmente Visualizar minha atividade de lance para visualizar o status do seu leilão. Se você estiver liderando o leilão, tudo o que você precisa fazer é aguardar pelo fim do leilão. Se você tiver feito um lance máximo para vencer e ganhar o leilão por um valor menor, a diferença será reembolsada. Se você for superado, nós te enviaremos um e-mail e devolveremos os fundos caucionados ao seu saldo. Se você desejar realizar um lance maior, você pode ir até Visualizar minha atividade de licitação. Se isso realmente foi o máximo que você estava disposto a gastar, não há mais nada que você precise fazer. “Eu sou um vencedor!” Parabéns, você venceu o leilão! A propriedade da parcela é definida para você, o vencedor do leilão, dentro de uma hora após o término do leilão. Se houver algum problema com o proprietário, entre em contato com o Suporte do Second Life. Você pode usar o botão Visitar este lugar na página do seu leilão finalizado para receber a sua nova área. Criando seus próprios leilões Em breve será possível que você crie leilões para vender partes de um continente seu, contanto que a parcela seja de propriedade individual e não de um grupo. Você poderá definir os parâmetros do leilão: horários de início e término, lance mínimo e incremento de lance. Se o leilão atrair os proponentes, no horário de término o vencedor recebe o terreno automaticamente e o valor do lance vencedor menos a comissão de leilão (15%) é transferido automaticamente para o seu saldo. Para maiores informações sobre os leilões de terrenos no Second Life, acesse FAQ de Leilões.
  30. 1 point
    Adding attachments to your avatar Editing attachments Removing attachments from your avatar Any object in your inventory can be attached to your avatar and worn as part of an outfit. Examples of attachments include customized hair, jewelry, shoes, weapons, and other accessories. Attachments may contain scripts, but they do not count against a land parcel's object limit. Adding attachments to your avatar The easiest way to add an attachment to your avatar is to click the Inventory button on the left side of the Viewer window, find ithe attachment in My Inventory, right-click it, and select Wear. This causes the object to attach to your avatar at its last known attachment point and rotation; if you position a hat object on your avatar's head and then remove it, it will reattach itself in the same location next time you wear it. If the object has never been attached to an avatar, choosing Wear attaches it to your avatar's right hand, replacing any attachment that is currently worn on that attachment point. If you wish to attach an object to a specific part of your avatar's body, find it in your inventory, right-click it, select Attach To, and then select an attachment point. Attachments move and rotate relative to the attachment point to which they are attached. For example, a wristwatch object attached to your avatar's left forearm moves with his arm, even if you use the Build Tools to edit its location. To wear multiple attachments on a single attachment point, find an additional attachment in your inventory, right-click it, and select Add or Attach To. Add works similarly to Wear but does not replace existing attachments. Editing attachments You can use the Build Tools to edit or adjust attachments on your avatar. However, some building options (such as linking and physics) are unavailable while the object is attached to your avatar. Residents commonly edit attachments in order to fit hair, clothing and accessories properly to their avatars' unique proportions. Removing attachments from your avatar To remove an attachment from your avatar, find it in your inventory, right-click it, and select Detach From Yourself. Objects worn by your avatar appear in bold text in your inventory along with a note showing where each object is attached. You can also right-click directly on the object and select Detach. Note: Remember that you can only remove objects made of prims; you cannot take off any body part but must replace one with another of the same kind, or edit the one you're wearing. For more information, see Editing your appearance.
  31. 1 point
    Saving an outfit Re-using an item in multiple outfits The Outfit Gallery Upload a photo Select a photo from your inventory Take a snapshot Wearing a saved outfit Replacing your outfit Adding to your outfit You may save and load many different looks for your avatar by using outfits. An outfit can include everything that makes up your avatar, including but not limited to your shape, skin, hair, clothing, and attachments. You may access your current outfits by choosing Me > Appearance... from the top menu bar in the Second Life Viewer. This opens the Appearance window, which allows you to browse, edit, and save outfits. Saving an outfit You can easily save your current outfit by using the Appearance window: Customize your avatar's appearance to your liking. For tips and helpful information about customizing your avatar, see Controlling your avatar's appearance. Once you've settled on a look, open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. Press the Save As button to save what you are currently wearing as a new outfit. Choose an appropriate name for your outfit and press the Ok button. If you want to save changes to an existing outfit, you can click that outfit in the Outfit Gallery or My Outfits tab of the Appearance window to select it, then press the triangle next to the Save As button to reveal and click the Save option. Re-using an item in multiple outfits The items in an outfit are actually links to the items in your inventory rather than distinct copies. In addition to reducing overall inventory clutter, this allows you to include no-copy clothing and attachments in many different outfits without having to purchase them more than once. The Outfit Gallery For each outfit, you can select a thumbnail image to help you remember what that outfit looks like. This can be incredibly helpful for Residents who like to maintain many different looks! You can access the Outfit Gallery by choosing Me > Appearance... from the top menu bar of the Second Life Viewer and clicking the Outfit Gallery tab. Every outfit in your inventory is shown in the Outfit Gallery; if you have not yet assigned a thumbnail image to an outfit, it is shown as a folder image with a clothing hanger on it. There are three ways to assign a thumbnail image to one of your outfits: Upload a photo You can upload an image from your computer to be used as the thumbnail for an outfit. The aspect ratio should be 1:1, such as a 256x256 pixel image. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. Right-click the outfit for which you'd like to upload an image and select Upload Photo (L$10). Choose an image file to upload from your computer. The file is uploaded to Second Life and automatically set as the thumbnail for your selected outfit. You can also now access this image in the Textures folder of your Inventory window if you wish to use it again later. Select a photo from your inventory You can select a thumbnail image from your inventory in Second Life rather than uploading or creating a new image. This method is useful if you already have a good image of your outfit in your inventory and you'd like to avoid spending L$10 on uploading a new image or taking a snapshot. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance... from the top menu bar. Right-click the outfit for which you'd like to select an image and choose Select Photo. Choose a saved texture or snapshot from the Select Photo window, which automatically opens to the Textures folder of your Second Life inventory, then click OK. The image is set as the thumbnail image for your selected outfit. Take a snapshot You can use the Outfit Gallery to take a specialized snapshot at the correct size and 1:1 aspect ratio for use as an outfit thumbnail. Frame your avatar on the screen as you would like it to appear for the thumbnail image. Open the Appearance window to the Outfit Gallery tab by choosing Me > Appearance from the top menu bar. Right-click the outfit for which you'd like to take a snapshot, then choose Take a Snapshot. The Outfit Snapshot window opens, showing a preview of the snapshot image. If you are unhappy with the way the image looks, you can re-frame the snapshot and press the Refresh button to recapture the preview. Press the Upload (L$10) button to upload your snapshot and set it as the thumbnail for your selected outfit. For additional information and tips on using the snapshot tool in Second Life, see Taking inworld snapshots. Wearing a saved outfit You may either replace or add to your current outfit, depending upon both your current outfit and the outfit you'd like to wear. Replacing your outfit You may replace your current outfit, which means that all parts of your existing avatar are removed and replaced with the saved outfit. This is most useful when your outfit includes a complete set of body shapes, parts, and attachments that may not necessarily work with your current outfit, such as when changing from a human avatar to a creature avatar. To completely remove your current outfit and replace it with one you have saved: Open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. On the Outfit Gallery or My Outfits tab of the Appearance window, right-click the name of the outfit you wish to wear and choose Wear - Replace Current Outfit to replace your current outfit. Adding to your outfit You may add to your current outfit, which means that the contents of the saved outfit are added to your avatar without removing your previous outfit. This is useful for adding specific clothing parts to your existing outfit, such as an overcoat that includes several avatar attachments. To add an outfit to your current appearance without removing your current outfit: Open the Appearance window by choosing Me > Appearance... from the top menu bar of the Second Life Viewer. On the Outfit Gallery or My Outfits tab of the Appearance window, right-click the name of the outfit you wish to wear and choose Wear - Add to Current Outfit.
  32. 1 point
    When to file an abuse report How to file an abuse report What happens when an abuse report is filed Retracting an abuse report Abuse through voice chat In other languages: Deutsch Español Français Português Italiano 日本語 Türkçe Pусский When to file an abuse report Abuse occurs when someone violates the Second Life Terms of Service (ToS) or the Community Standards (CS). Every Resident agrees to abide by these rules upon joining Second Life. Some special areas, such as Infohubs, have additional restrictions called the Welcome Area Guidelines. Whenever you see one of these rules being broken and you believe it to be intentional or malicious, everyone present at the scene should file an abuse report. If there are multiple incidents, file multiple reports. File reports on any abuse you witness in addition to abuse that targets you personally. Not every Resident is aware of the abuse-reporting system or remembers to use it, so please help out your fellow Residents! Reports from multiple people underscore the seriousness of an incident. More tips: If you're being pushed or thrown around by scripts, right-click on an object and choose Sit Here. This stops you from being moved. On combat/damage-enabled land, shooting someone with a weapon is not abuse. Look for a little red heart in the menu bar, which indicates your health. If you can see it, you're in a valid combat zone, and weapons fire is permitted. Your avatar can't die permanently: even if you lose all your health, you will simply be teleported back to your home location. Using weapons on non-combat land is usually abuse unless the landowner has clearly allowed it, for example in a role-playing game. If a friendship has gone sour, block the person and remove him or her from your friends list. This will also remove any permissions you may have granted them, like the ability to track you on the map. How to file an abuse report To file an abuse report, do any of the following: Choose Help > Report Abuse from the menus at the top of your Viewer window. To directly report another Resident, right-click their avatar and choose Report To directly report an object, right-click the object and select Manage > Report Abuse. The REPORT ABUSE window opens, displaying a snapshot of what is onscreen at that moment and the relevant identifying information if you selected an avatar or object. If the snapshot helps clarify the issue, check Use this screenshot. Screenshots can be very helpful visual evidence; include them whenever appropriate. If the report is about an avatar or object , click the button to fill in the relevant information automatically. Click Select category and choose a category. If you don't see a category for the particular incident you're reporting, use Select Category > Other and explain in the Details field. The Location of Abuse field is filled in automatically with your current location. Change to specify a different location. In the Summary field, write a concise, one-line summary, much like an email subject line. Be brief yet precise. Use the Details field to give as much pertinent information as possible to help Linden Lab assess the incident. Click Report Abuse to submit the abuse report. Tip: If you don't know the offender's name, choose "Governor Linden" as a placeholder and explain in the report details. What happens when an abuse report is filed You receive an automated response by email. If you need to add more information after submitting a report, please submit a new report. We try to resolve abuse issues as quickly as possible, but response times vary depending on the number of backlogged abuse reports. For privacy reasons, we are unable to share the details of an investigation into an abuse report. Once your report has been submitted, we'll take it from there. Often all it takes to curtail an issue is an official warning. In most cases, a Resident who violates our Terms of Service and/or Community Standards is given several opportunities to rectify his or her behavior before banishment occurs. In all cases, the Resident's discplinary record is reviewed to determine an appropriate response. Serious abuse may result in account suspensions or permanent bans. The length of a suspension is determined by the nature of the abuse, previous violations, and how many people are affected. Tip: If abusive behavior is persistent, file abuse reports for each incident. The disciplinary process works only if we are made aware of ongoingly abusive behavior. Retracting an abuse report If you file an abuse report and later realize that it was made in error, file a new abuse report stating that you do not want the initial one investigated. Provide any other information you think might be useful. Abuse through voice chat If someone is harrassing you through voice, the best solution is to block this person. You can file an abuse report, but it's difficult to provide concrete evidence in such situations, since there are no IM or chat transcripts. For commonsense reasons, we cannot accept recordings of voice chat made by other programs or by holding an audio recorder up to your speakers. There are a couple of ways to mute voice chat inworld: Right-click on the avatar and choose Block. Click the People button at the bottom of the Viewer to open the PEOPLE window. Open the NEARBY tab, select the avatar, and choose Block/Unblock. A small red icon will appear next to their name. Note: If you IM with, pay Linden dollars to, or give inventory to someone you have blocked, he or she is automatically un-blocked. For more information, see Blocking.
  33. 1 point
    Second Life Share is also available for Facebook and Twitter. Opting in to Second Life Share for Flickr Adding and removing the Flickr toolbar button Uploading photos to Flickr from Second Life Opting out of Second Life Share for Flickr Opting in to Second Life Share for Flickr The first time you use SL Share for Flickr, we guide you through the process of opting in. Unless you disconnect your Second Life account from Flickr, you will not need to opt in again: Choose Communicate > Flickr... from the top menu bar to open the Upload to Flickr window. Click the Account tab of the Upload to Flickr window. Click the Connect button; this opens a browser window inside Second Life. Provide your Yahoo credentials as requested, then click Sign In to sign into your Flickr account. Review the permissions you will be granting Second Life in order to upload photos, then click OK, I'LL AUTHORIZE IT to complete the opt-in process. Adding and removing the Flickr toolbar button You can add a Flickr button to your toolbar in the Second Life Viewer, giving you easy access to the Upload to Flickr window: Select Communicate > Flickr... from the top menu bar in the Second Life Viewer. From the Toolbar buttons window, click and drag the Flickr button to the bottom or side edge of the Second Life Viewer window. Edges where you can drop the button are highlighted in blue when you pick up the button. You can now click the Flickr button to open the Upload to Flickr window. This button does the same thing as choosing Communicate > Flickr... from the top menu bar. To remove the Flickr button from your toolbar: Select Me > Toolbar buttons from the top menu bar in the Second Life Viewer. Click and drag the Flickr button from your toolbar onto the Toolbar buttons window to remove it from your toolbar. Uploading photos to Flickr from Second Life Select Communicate > Flickr... from the menu bar at the top of the Second Life Viewer window. Choose a resolution for the photo from the dropdown menu above the image preview. Choose a filter from the dropdown menu above the image preview. No Filter is selected by default. Write a title for your photo in the Title field. Write a short description of your photo in the Description field. You may automatically include your second life location in the description by checking the Include SL location at end of description box. Include any number of tags in the Tags field, separated by spaces. The tag "secondlife" is included by default. Choose a Flickr safety level from the Choose Flickr rating (required) dropdown menu. The safety level is a maturity filter similar to Second Life's maturity rating system, and the exact meaning of Flickr's ratings can be found on Flickr's website. Click Upload to upload your image to Flickr. Photo filters When uploading a photo, you may choose from several predefined filters to add fun and interesting effects to your photos in Second Life: No Filter 1970's Colors - Color correction to give a "vintage 1970" look Autocontrast - Automatic gray rebalancing from dark to bright based on the image luminosity histogram Black & White - Changes the photo to black and white Heat Wave - Adds an aged film effect and vignetting Intense - Intensifies all color saturation for a more cartoonish look Jules Verne - Changes the photo to black and white and adds video scan lines and distortion Lens Flare - Add colorize effects to simulate a film camera light leak and lens flare Miniature - Sharpen and blur regions selectively to give a "tilt shift" effect Newsprint - Use a black and white screening to simulate newspaper screening Overcast - Reduces intensity of colors Sepia - Color conversion to sepia tones and vignette for a retro look Spotlight - Burn the edges and dodge the center to focus the attention in the center of the image Toy Camera - Simulate the look and feel of a film toy camera through vignetting and edge blurring Video - Adds video scan lines for the look and feel of an old CRT screen Opting out of Second Life Share for Flickr If you have opted into Second Life Share for Flickr, you can opt out and disconnect the feature using the following procedure: Select Communicate > Flickr... from the menu bar at the top of the Second Life Viewer. Select the Account tab on the Upload to Flickr window. Click the Disconnect button. This disables the connection and deletes any related cookies. To re-enable SL Share for Flickr, you will need to provide your Yahoo credentials again.
  34. 1 point
    How to sell land Selling land to a specific Resident Maturity ratings Renting land to others Basic rental Private Region rental Advertising land rentals Note: This article focuses on renting and selling parcels of land. For information about region and estate rentals and sales, see Managing Private Regions. How to sell land This article explains the mechanics of safely selling land inworld. Note: This article does not tell you how to advertise your land or the best way to sell it. There are a variety of good strategies; to find the ones that work for you, experiment and ask experienced landholders for advice. To set a parcel of your land for sale: Right-click on the ground and select About Land. In the GENERAL tab of the About Land window, click the Sell Land button. The SELL LAND window opens. Under Set a price, enter the amount in L$ for which you wish to sell the land. Under Sell the land to, select Anyone or Specific person. See below for more information on selling land to a specific Resident. Under Sell the objects with the land?, choose either to keep or sell the objects on the parcel. Click Set Land for Sale. Your parcel is now for sale. Unless you set the land for sale to a particular Resident (see below), your lisitng appears automatically in the Search window's Land & Rentals tab. Note: If your parcel does not appear in the Land Sales tab in the Search window, see Making your land appear in Search. Warning: When you sell land that is deeded to a group, the proceeds of the sale are divided evenly between all group members with the Pay group liabilities and receive group dividends ability. If you wish to reclaim land for yourself before selling it, see Reclaiming group land. Selling land to a specific Resident If you wish to sell your land to a specific Resident, it is very important that you take advantage of the Sell the land to: setting, or your land may be purchased by someone else. Some Residents use scripted agents, or "landbots," which can detect land at below-market prices the moment it appears in search, teleport to the spot and buy the land faster than any human can. While landbots are legal in Second Life and provide a valuable service for Residents who wish to sell land quickly, you risk losing your land to the wrong buyer if you do not follow the steps below. Remember, all sales are final. In the event that your land is purchased by someone other than the Resident you intend, Linden Lab cannot reverse the sale for you. To sell land to a specific Resident: Right-click on the ground and select About Land. In the GENERAL tab of the About Land window, click the Sell Land button. The SELL LAND window opens. Under Set a price, enter the amount in L$ for which you wish to sell the land. Under Sell the land to, select Specific person. The CHOOSE RESIDENT window opens. Enter the name of the Resident and click Go. Select the Resident's name and click OK. Under Sell the objects with the land?, choose either to keep or sell the objects on the parcel. Click Set Land for Sale. The specified Resident can now purchase your land. Maturity ratings If you have set your land for sale to a specific Resident, that person must have maturity settings adequate to the parcel. For example, a Resident with a General-only maturity preference must adjust maturity preferences to include both General and Moderate content in order to purchse Moderate land. See Age verification for additional information. Renting land to others Land rental is a thriving business in Second Life. If you own a large amount of land or a Private Estate, it can be profitable for you to lease some of your land to other Residents. To learn more about renting land in Second Life, see Renting land from other Residents. Basic rental Rentals in Second Life consist of a tenant/landlord structure. Tenants pay a landlord a regular fee for the use of a defined quantity of the landlord's resources. These resources may vary from situation to situation; some landlords rent predetermined parcels of land, while others may charge for a finite amount of land capacity in a Region. There are many ways to collect rental fees from tenants; some landlords prefer informal direct payments and real paper record-keeping, while others use Resident-created, automated rental machines. Settle on the collection method with which you're most comfortable, and inform your tenants up front about your payment policy. Tip: Ask existing landlords about the different rental collection options available. They have the benefit of experience and may be able to help you choose a solution that works best for you. You also need to determine what level of control you want your tenants to have over your rented land. One common approach involves the creation of a "rental group," which forms a common bond between your land and your tenants. As long as the parcel is set to the rental group and your tenants use their rental group tags, they can place objects on your parcel without fear of auto return. For more information on how group land and objects work, see Group-owned land. To evict a deadbeat tenant from group-owned land, eject the Resident from the land rental group. Upon ejection, any objects on the parcel are returned to the Resident's inventory. Private Region rental Estate owners have a number of tools at their disposal to make land rental easier. In addition to exercising greater control over the general environment in their regions, estate owners may divide their Private Regions into parcels for sale. When a Resident buys a parcel in a Private Region, he gains control over that parcel as though he owns it. This added feature eliminates the need for rental groups or complicated rights-granting rituals sometimes associated with rental properties. To evict a deadbeat tenant from land in your Private Region, use the Reclaim Land button from the About Land window: Note: Parcels bought by Residents in Private Regions are still technically owned and paid for by the estate owner. As the owner of a Private Region, you still need to collect rental fees from your tenants. For more information on Private Region land sales, see Managing Private Regions. Advertising land rentals There are three ways to list your land as a rental property in Second Life search: Create a classified ad Set the parcel's land category Include specific keywords in the parcel name or description Each of these methods causes your land to appear under the "For Rent" section of Land & Rentals searches. Create a classified ad on the land parcel To create a new classified ad: Stand on the parcel you wish to rent out. Click the search icon at the left of the Viewer to open the Second Life Search window. Click Create a Classified on the Search window home page. The Edit Classified section of the My Profile tab opens. Fill in an appropriate title and description for your land rental classified ad. Click Set to Current Location to set the ad's location. From the Category dropdown, choose Land Rental. Click Publish to publish your new rental advertisement. Set the parcel's land category in the About Land window You can set a land parcel's category to Rental using the following procedure: Choose World > Place Profile > About Land. Click the OPTIONS tab. Set the category dropdown to Rental. The category dropdown can be found just above the parcel snapshot. Make sure Show Place in Search is checked so your parcel appears in search results. Include specific keywords in your parcel name or description If you use certain words or phrases in your parcel's name or description, it appears as a land rental in search results. To set your parcel's name and description: Choose World > Place Profile > About Land. Click the GENERAL tab. Use one of the following case-insensitive phrases in the Name or Description field to mark your parcel as a rental property in search results: Parcel for rent Mainland rental Estate rental Homestead rental Land rental Private Estate rental Additional steps for rentals on private estates If you are renting out parcels on your private estate, you must set the rental parcel for sale. To avoid misunderstandings, set the price as the weekly rental price and disclose any other setup fees or deposits in the parcel description.
  35. 1 point
    How to join and split land Transferring land between two accounts How to get more objects on your land Region capacity Object bonus (Private Regions only) Managing objects on your land Manual returns Returning groups of objects About auto return The Region/Estate Window Parcel encroachment Managing other Residents on your land Age restriction Allowing access for specific avatars Hiding avatars and restricting sounds Freezing, banning and ejecting Script Use Combat Blocking teleport access to your land Private Region owners Land parcel owners Setting a landing point About object entry Problems accessing land The About Land window The Tools window The Preferences window The Media Browser window How to join and split land The steps below apply to joining or splitting both personally- and group-owned land. Note: If you wish to make changes to group-owned land, you must be authorized to subdivide and join parcels. Splitting land To subdivide one parcel into two parcels: Stand on your parcel. Select World > Show > Property Lines (or Ctrl + Alt + Shift + P). Your land boundary appears in red. Right-click the ground and choose Edit Terrain (or press Ctrl-5 on your keyboard). The Build Tools window opens. Use your mouse to left-drag the yellow selection box around the part of your land you want to divide into its own parcel. With the land selected, click Subdivide under Modify Parcel. A prompt asks you to confirm the split. Once you agree, your land is divided into two separate parcels. Both parcels can have their own names, land options, and so forth, and will accrue traffic independently of one another. Joining land You may combine two parcels into a single parcel if they: Are in the same region. You cannot join land across a region boundary. Have the same owner. You cannot join your group land to your personal land. Share a common border. Note: When you join land, the combined parcel takes its name, settings, and database ID from the larger of the two parcels. This may have an impact on search rankings, so proceed with caution. To join two parcels: Stand on one of the parcels you wish to join to another. Select World > Show > Property Lines (or Ctrl + Alt + Shift + P). Right-click the ground and choose Edit Terrain or press Ctrl-5 on your keyboard. Use your mouse to left-click and drag the yellow selection box so that it spans the border between the two parcels you want to join. Tip: You must select land from both parcels that are to be joined, but you do not need to select the entirety of both parcels. In the Edit Terrain window, click the Join button under Modify Parcel. Right-click the ground and choose About Land to make sure that your settings are correct. The smallest parcel you can create in Second Life is 16m2 (4m x 4m). Transferring land between two accounts To transfer a mainland parcel from one account you own to another, one account must sell the land to the other account for L$0. Keep in mind that both accounts must be premium accounts, and the account that ends up owning the land needs to have enough available land tier. Important: Be sure that when you set the land for sale, you set it for the specific account you want to end up owning it — otherwise, anybody could theoretically swoop in and take the land you wanted your other account to have. How to get more objects on your land Every parcel of land in Second Life can support a limited number of objects. This is called land capacity, but older Residents may also use the outdated term "prim limit". The number of objects a parcel supports is directly related to its size; larger parcels have a greater capacity to support more objects. Under certain conditions, it is possible to increase the number of supported objects on a parcel. Region capacity If you own more than one parcel in a region, the land capacity of those parcels is a unified pool. For instance, if you own one parcel with a capacity of 117 and another parcel in the same region with a capacity of 33, you have a total capacity of 150 on your land in that region. You can distribute your objects across your parcels however you see fit. Note: You cannot share land capacity between parcels in different regions. Object bonus (Private Regions only) An object bonus is a multiplier for land capacity on any given parcel and may have a value between 1.0 (the default) and 10.0. Set at 1.0, each 512m2 parcel has a land capacity of 117. Set at 2.0, each 512m2parcel has a capacity of 234, and so on. The maximum land capacity per region is 20,000, (or 30,000 for regions with an increased Land Impact), regardless of the object bonus. If you are the owner or estate manager of a Private Region, you can set a global object bonus for all parcels in the region. You may want to do this if you plan on building heavily in small parcels while leaving large areas of your region empty. To change your region's object bonus: Select World > Place Profile > Region/Estate. Make sure you are on the Region tab of the Region/Estate window. Set an Object Bonus multiplier and click Apply. Example: One regular region has a capacity of 20,000. If you divide it into two equal parcels, each parcel has a capacity of 10,000. If you set the object bonus to 2.0, each parcel shows that it has a capacity of 20,000. The region cannot actually support 40,000 land impact from objects! In order for one of the parcels to hold 20,000, the other parcel must be completely empty. The "bonus" for one parcel equals the land impact not being used on the other parcel. Important: The object bonus setting does not increase the total land impact the region supports; if the total land impact in the region exceeds the region's limit, no new objects will be allowed to rez, regardless of a local parcel's limits. Warning: Once set, lowering the object bonus may cause objects to be returned or deleted. Managing objects on your land The OPTIONS tab of the ABOUT LAND window has checkboxes for Object Entry: This gives you, as a landowner, the ability to block other Residents' objects from coming onto your parcel. You can also stop other Residents from building on your land by unchecking Everyone next to Build in the OPTIONS tab of the ABOUT LAND window. This prevents objects from being rezzed on a parcel. If someone leaves something on your land that doesn't belong there, you can return it using one of the options below. Manual returns You can return any object on your land to the object's owner. Simply right-click the object and select Manage >Return. Returning groups of objects The ABOUT LAND window lets you pick whole groups of objects to remove at once. There are three categories of objects, as listed in the Objects tab of the ABOUT LAND window (accessed by selecting World > About Land😞 Owned by parcel owner: Objects owned by the landowner or deeded to the group. Set to group: Objects owned by group members that have been set to the group. Owned by others: Objects owned by people who are not in the group as well as objects owned by group members but not set to the group. To remove all objects belonging to one of these categories, simply click the Return button next to the appropriate type of object. About auto return If a parcel is filled past capacity, it automatically returns objects. It starts with objects in the Owned by others category, then returns objects that are Set to group, and finally returns objects Owned by parcel owner if needed. Auto return proceeds from the newest to oldest objects in each category. You can also set auto return to automatically return any objects in the Owned by others group after a given number of minutes. You can find the auto return setting in the Objects tab of the ABOUT LAND window; it's the field labeled Auto return other Residents' objects (minutes, 0 for off). As the name implies, you should set this field to 0 to turn it off. Objects categorized as Owned by others (from newest to oldest) are auto returned before any objects belonging to the group. This helps prevent malicious users from trying to attack your build by bringing in their own objects. When you enter a number for auto return, it is set instantly and retroactively, so entering 15 (for example) immediately causes any objects left for more than 15 minutes and marked as Owned by others to return to their owners. The Region/Estate Window If you own or are an estate manager for a Private Region, you may return a single Resident's objects from the entire region using the following procedure: Parcel encroachment Parcel encroachment occurs when: Objects from a neighbor's land overlap or overhang onto your land. Someone leaves objects on your land. Governor Linden has land nearby that is filled with litter. If your parcel is being encroached upon by overhanging objects, contact your neighbor—who probably doesn't realize that your property line has been crossed—and ask that the overhanging objects be moved or removed. If someone has left a car or other object on your land, try the following: Right-click it and select Manage > Return. Contact the object owner about removing it. You can also return objects by selecting World > About Land and clicking the OBJECTS tab. Click the Refresh icon, select the Resident's name, and click Return Objects. You also have the ability to stop objects from moving onto your land from other parcels by unchecking the Object Entry checkbox for Everyone in the ABOUT LAND window's OPTIONS tab. If you discover Governor Linden-owned land on which auto return does not appear to be set, please submit a support ticket informing us of the situation. If none of the solutions above work, send an abuse report by selecting Help > Report Abuse. As always, please provide us with as many relevant details as possible. Managing other Residents on your land You can exercise your rights as a Second Life landowner by restricting access to your property. Age restriction You can restrict access to parcels and estates you own or manage based on whether users are over 18 years old and whether they have payment information on file with Linden Lab. Important: If your land contains adult content, as defined by the Second Life Maturity Ratings, it is your responsibility to restrict access only to those who are at least 18 years old. To restrict parcel access: Choose World > About Land. Alternatively, right-click the ground and choose About Land. In the ABOUT LAND window, click the ACCESS tab. Make sure Allow Public Access is checked. To restrict access to those who are at least 18 years old, check Must be 18+. To restrict access to those who have registered a payment method (such as a credit card or PayPal) with Linden Lab, check Must have payment info on file. Allowing access for specific avatars If you wish to allow only certain avatars on your land: Right-click your parcel of land and choose About Land. Click the ACCESS tab. Select the Allow group [group name] with no restrictions checkbox to restrict access so only group members may enter. (Go to the General tab and click Set to select or change this group.) Alternatively, click Add under the Always allowed field. The CHOOSE RESIDENT window appears. Using the three tabs in the CHOOSE RESIDENT window, you may Search for specific Residents, add Friends (from your list) or add nearby Residents (using the Near Me tab). For each Resident you wish to add, highlight the Resident's name and click Select. Hiding avatars and restricting sounds Second Life provides several features to protect parcel owners' privacy: Ability to hide avatars on a parcel from those outside the parcel and vice-versa. This feature enables you to hide avatars and their activities and conversations from those outside a parcel and vice-versa. Ability to restrict sounds emitted by avatars on the parcel. To set these features for a parcel, you must use Second Life Viewer 2.8 or later, or a compatible third party viewer. However, if a parcel has hidden avatars or has restricted avatar sounds, you are affected regardless of which Viewer you are using. Hiding avatars on a parcel may be useful for: Meetings and classrooms - when you want to meet with people without being observed or overheard by others on the region. Home dressing rooms - you can experiment with clothing, skins or avatars outside your neighbors' view. Store dressing rooms - retail establishments can provide areas in which customers can try outfits, skins and avatars without exposure to other shoppers. Warning: Adult activities are not allowed on parcels in General regions, regardless of whether the parcel has hidden avatars. On Moderate land, such activity is only permitted privately, behind closed doors. For more information, see Maturity ratings. Restricting sounds on a parcel may prevent them from disrupting an immersive experience or being used for griefing. Enabling this feature is analogous to muting all cell phones in a theater. It may be used to minimize unwanted distractions in performance settings. Hiding avatars The owner of a parcel (or, for group-owned land, a group member with the necessary rights) can hide avatars and their chat from those outside the parcel. By default, parcels DO NOT have hidden avatars. When enabled: Those outside the parcel can't see avatars on the parcel and vice-versa. Other objects are not affected (EXCEPTION: vehicles ridden by hidden avatars are also hidden.) Those outside the parcel can't see nearby text chat from those on the parcel, and vice-versa. Group text chat is not affected. To be clear, when a parcel has avatars hidden, anyone outside the parcel cannot see (or communicate with) those on the parcel; conversely, if you are on the parcel, you can't see (or communicate with) anyone outside of it. The communication restrictions apply only to nearby (regular) chat, not group chat. The world map and mini-map are unaffected. LSL sensors function normally, and detect the presence of avatars on parcels with this setting enabled. To hide avatars on a parcel: Choose World > About Land or right-click on the parcel and choose About Land. Click the OPTIONS tab. De-select the Avatars on other parcels can see and chat with avatars on this parcel checkbox. By default, this checkbox is selected. How to know when you are on a parcel with hidden avatars An icon in the navigation bar shows the status of this setting for the current parcel: The icon appears when you are on a parcel with hidden avatars, and will not be displayed otherwise. The Places Profile window displays the same icon. LSL Pass the PARCEL_DETAILS_SEE_AVATARS parameter to llGetParcelDetails(), and it will now return an integer flag indicating if the avatars are hidden for the parcel. Restricting avatar sounds Hiding avatars on a parcel does not affect voice chat, nor does it affect gesture and object sounds. To restrict these sounds to a parcel: Choose World > About Land or right-click on the parcel and choose About Land. Click the SOUND tab. To restrict gesture and object sounds to this parcel, select Restrict gesture and object sounds to this parcel. To restrict nearby voice chat to this parcel, select Restrict Voice to this parcel. Second Life Viewer 2.8 gives you the ability to restrict avatar sounds emitted on a parcel, which include sounds from: Gestures Sounds played from inventory Scripts on attachments You can set a parcel to allow sounds to be played by everyone (the default), only by group members, or by no one. Note: This feature actually "mutes" sounds (prevents them from playing), in contrast to the procedure described above in Restricting sounds to a parcel, which merely restricts them to the parcel. To restrict sounds from avatars on a parcel: ChooseWorld > About Land or right-click on the parcel and choose About Land. Click the SOUND tab. By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played by No one: Clear both the Everyone and Group checkboxes. Group members only: Clear the Everyone checkbox, leaving Group selected. Freezing, banning and ejecting Freezing, banning and ejecting are tools landholders may use to deal with troublemakers on their property. To freeze, eject, or ban someone, you must either own the land or be a member of the group that owns the land and be authorized to Eject and freeze Residents on parcels and Manage parcel Ban lists. Freezing someone Right-click on the avatar and select Freeze. You may also release a frozen avatar with Unfreeze from this list. A frozen avatar cannot move, interact with objects, or chat but can still send and receive IMs. Ejecting someone Right-click on the avatar and select Eject. You may also choose to save time with Eject & Ban, which does both at once.The avatar is ejected from your land onto an adjacent parcel. Denying access to specific people (banning) If the person is on your land, you may wish to follow the Eject procedure above using the Eject & Ban option. Otherwise, follow this procedure: Right-click your parcel of land and choose About Land. Click the ACCESS tab. Click Add under the Always banned field. Type in the name of the Resident you wish to ban and click Go. Click on the Resident's name and click Select. You may enter additional names or click Close. A banned person cannot move onto or over your land (at less than 800m above the ground level) and sees a barrier of red lines, stretching upwards, that says "Access Denied." (Other Residents who are not allowed on land but not explicitly banned must be at least 50m above the ground.) Tip: If you find ban lines unsightly, you can hide them by disabling World > Show > Ban Lines. Script Use You can use scripted objects to enhance your land ownership tools. Generally, such scripts should: Provide adequate warning to the undesired Resident. Only work within the property lines (this includes projectiles that cannot operate beyond the parcel boundaries). Not be excessive in the removal of the unwanted Resident. Pushing an avatar off the property or teleporting them home is generally acceptable; intentionally applying a script to disrupt someone's Second Life connection or online status is not allowed. Scripts or no scripts, you cannot use land ownership as a way to unfairly restrict another Second Life Resident's personal freedoms. Combat To allow combat on your land, open the ABOUT LAND window (World > About Land), click on the OPTIONS tab, and de-select Safe (no damage). Whenever you enter a parcel where combat is permitted, a heart indicator appears in your navigation bar, along with a percent meter indicating your current health: Tip: If you do not see the combat indicators, right-click on your navigation bar and select Show parcel properties. Blocking teleport access to your land If you do not want to allow other Residents to enter your land by teleporting, you have several options for diverting or blocking such attempts. Private Region owners As the owner of a Private Region, you may set up a telehub to collect all incoming teleports to your region. For more information about setting up a telehub, see Telehubs and direct teleport.To block all teleports to your estate (consisting of one or more Private Regions), you can disallow public access: Choose World > Region/Estate. Click the Estate tab. Choose the Allow only residents and groups listed below radio button. If you disallow public access, only the Residents on your Always allowed and Groups always allowed lists are allowed to teleport to your estate. Land parcel owners You may also control teleport access at the parcel level by changing your parcel's Teleport Routing settings: Stand on your parcel and choose World > About Land. Click the OPTIONS tab on the ABOUT LAND window. Choose an option from the Teleport Routing dropdown menu: Blocked prevents any attempt to teleport to your parcel. Any Resident who tries to teleport onto your land is diverted to the nearest available parcel instead. Landing Point diverts any incoming Resident to a specified landing point on your parcel. Setting a landing point Stand on the location on your parcel where you want to make a landing point and choose World > About Land. Click the OPTIONS tab on the ABOUT LAND window. Select Landing Point from the dropdown menu under Teleport Routing. Press the Set button. Note: If you are the owner of a Region, you always teleport to the center of that Region rather than to a telehub or landing point. Problems accessing land There are several reasons you may experience trouble accessing land owned by yourself or others: If there is a rolling restart going on, the region your land is in may be temporarily offline. Check the status blog. The region you're trying to enter may be full. Take a look at the region on the World Map to see how many green dots are on it. Check the ABOUT LAND window's OPTIONS tab to see if Teleport Routing has been set to Blocked. If so, you might be able to get around this by teleporting into a neighboring parcel and walking or flying in. Your account may be delinquent. Check by viewing your Account Summary in your Dashboard (shown by clicking Account on the left). It is possible that the estate owner has changed the access permissions or that the region has been taken offline due to issues with the owner's account. Contact the estate owner to find out what's going on. Your maturity settings may not accord with the region's maturity rating. For more information, seeMaturity ratings. If other avatars are having trouble accessing your land: In the ACCESS tab of the ABOUT LAND window, make sure either Anyone can visit or Allow group [group name] with no restrictions are enabled, or that individual names are added to the Always allowed list. If you choose to limit access to a certain group, make sure your friends are in the group! If you want your friends to be able to teleport onto your land, make sure that Teleport Routing is enabled in the OPTIONS tab of the ABOUT LAND window. If your land is in a Private Region, verify that the region either has a Telehub set up or has Allow Direct Teleport enabled in the Estate tab of the Region/Estate window. Residents who cannot enter your land should check their maturity settings in the Preferences window. For more information, see Maturity ratings. The About Land window Landowners can select and display a variety of online media content including web pages, movies, images, text documents and audio. Currently, the displayed media is entirely non-interactive, meaning you cannot click web links, use scroll bars, or press buttons on web pages displayed on parcels. The MEDIA tab of the About Land window contains many options for displaying media on your land in Second Life. To access the About Land window for a parcel of land, right-click the ground and select About Land. You must own the parcel, or have sufficient group abilities on a group-owned parcel to modify the land's media settings. Type - This dropdown menu allows you to override the media you would like to play on your land. Use this option if the media type is set incorrectly or set to No Content. The text to the right of this dropdown box displays the media's MIME type. Home Page - Address of the media you would like to show on your parcel. For example,http://secondlife.com is the URL for Second Life's Knowledge Base. Set the Media URL by pressing the Set button and entering the new URL into the SET MEDIA URL window. Description: Enter a description of your Media URL. Replace Texture - Objects using this texture show your movie or web page after you click the play arrow. To change the texture, click the box containing it. Size - Allows you to define the size of the displayed media, in pixels. This option is not available for video media. Control other features in the SOUND tab: Sound: Restrict gesture and object sounds to this parcel - Enabling this means an avatar needs to be on this parcel to hear gesture and object sounds originating from within it. This is useful if you have environmental ambience like birdsong and don't want to disturb the neighbors, or if you have an Adult-rated establishment and prefer that passerby don't hear sexually explicit noises. As cautioned above, maturity ratings take precedence. Avatar Sounds - By default, avatar sounds are not restricted, and the Everyone checkbox is selected. To permit sounds to be played by No one: Clear both the Everyone and Group checkboxes. Group members only: Clear the Everyone checkbox, leaving Group selected. Voice Enable Voice - This is turned on by default and means people on this parcel can use voice chat to communicate. However, if voice is disabled at the estate level (in World > Region/Estate then clickEstate tab), this and Restrict Voice to this parcel will be grayed out. Restrict Voice to this parcel - Similar to Restrict gesture and object sounds to this parcel, enabling this prevents voice chat from being heard by avatars unless they are on this parcel. Good if you want to have a spatial voice chat in the open yet maintain some privacy. The Tools window There are two media-related options available in the General tab of the Tools window, accessed by right-clicking an object and selecting edit. Select an option from the dropdown menu next to Click to: Play: When the object is clicked, it acts as a play/pause button for the parcel's media stream. The same effect can be achieved by pressing the Play button in the lower-right corner of your Viewer. Open: When the object is clicked, your browser of choice (the Viewer's media browser or an external web browser, depending on your Preferences; see below) attempts to open the parcel media URL. Note: This option will not work on a movie media type, which alwaysfunctions as Play parcel media if the media is not already playing on your Second Life viewer. The Preferences window The Setup tab of the PREFERNCES window (Me > Preferences) allows you to choose your default media browser for Second Life: Use my browser (IE, Firefox, Safari): If you select this option, all web hyperlinks in Second Life open in your computer's default web browser (Firefox, Safari, Internet Explorer). Use built-in browser: If you select this option, web hyperlinks in Second Life open inside Second Life's media browser. Use this option to view web content without switching away from the Second Life Viewer. Enable plugins: Check to enable the built-in web browser to run plugins such as Flash. Accept coolies: Cookies are bits of info stored by websties, used for a number of purposes, including personalizing content. If you have privacy concerns, reject cookies by unchecking this option. Enable Javascript: Check to enable the built-in web brower to run Javascript on web pages. The Sound & Media tab includes a checkbox to Allow media to auto-play. If you check this box, media automatically plays when you enter a parcel with a media URL and media texture set. Otherwise, you have to play media manually. The Media Browser window The media browser is a specialized Mozilla web browser you can use inside Second Life. It does many of the same things a normal web browser can do; type in a URL and press Go to navigate to a new web page. The < and > buttons help you navigate between previously-visited pages, and the Reload button refreshes your currently viewed media. The media browser also has a few buttons that are specific to Second Life: Open in My Web Browser: Pressing this button opens the current media browser URL in your computer's default web browser (Firefox, Internet Explorer, Safari). You may wish to use this option if web content is not displaying properly inside Second Life.
  36. 1 point
    The Environment Editor Introduction to atmospheric effects Get started with atmospheric effects The Advanced Sky Editor Opening the Advanced Sky Editor Overview of Advanced Sky Editor Settings The Atmosphere Tab The Lighting Tab The Clouds Tab Sky Presets The Day Cycle Editor Advanced Water Settings Opening Advanced Water Settings Overview of Advanced Water Settings The Settings Tab The Image Tab To edit the sky and water, you must first open the Environment Editor. You can do this by selecting World > Environment Settings > Environment Editor. The Environment Editor The basic Environment Editor gives you control over your perceived time of day, cloud cover, water color, and water clarity: Time of Day: Sets the time of day as defined by the Day Cycle Editor. The default Day Cycle parallels a day/night cycle in the real world. Cloud Cover: Sets the amount of cloud cover visible in the sky. Move the slider left to reduce the number of clouds, and right to increase the number of clouds. Water Color: Sets the color of all water in the Region. Water Fog: Sets the amount of "fog" in the water, making it more opaque with simulated particulate matter. Introduction to atmospheric effects The Environment Editor gives you a fine degree of control over Second Life's sky and atmosphere. Imagine a strange alien planet with a purple sky, or a smoggy, overcast city! This guide will help you to understand the many controls at your disposal, and set you on the path to becoming a weather-controlling mad scientist. Note: In order to see all of the sky effects you will need OpenGL 2.0 or higher. If you have the latest drivers for your graphics card and still can not see certain atmospheric effects (such as clouds) try enabling Basic Shaders and Atmospheric Shaders in the Graphics tab of your Preferences menu. Get started with atmospheric effects To get started with atmospheric effects, make sure you have Basic Shaders and Atmospheric Shaders enabled. Then, check out the Environment Editor, Advanced Sky Editor, and Advanced Water Settings. Start tweaking sliders, and watch the spectacular results! As emphasized in the blog posts, you can help us make atmospheric effects better by reporting bugs with actionable details. To do this, use our Issue Tracker. The Advanced Sky Editor The Advanced Sky Editor contains detailed controls for modifying environmental effects. It is where you make visual changes to sky and atmosphere presets, also known as "keyframes" (see Day Cycle Editor for more about keyframes). It contains three tabs, each with a number of sliders for manipulating the sky's appearance. You may also save and load sky settings when you find a view you like. Opening the Advanced Sky Editor The Advanced Sky Editor is located in the Environment Editor: Go to World > Environment Settings > Environment Editor In the Environment Editor, click the Advanced Sky button Overview of Advanced Sky Editor Settings The Atmosphere Tab This tab controls elements of the atmosphere itself: Blue Horizon: Use the Red/Green/Blue (RGB) sliders to adjust the color of the sky. You can use the Intensity (I) slider to move all three RGB sliders in unison. In meteorological terms, this setting affects "atmospheric scattering", which is the scientific answer to the age-old question, "Why is the sky blue?" Blue Density: Blue Density affects the overall color saturation of your sky. If you move the Intensity (I) slider to the right, your colors will become brighter and more vibrant. If you move it all the way to the left, your colors will become duller, eventually fading to black and white. If you'd like to fine-tune your sky's color balance, you can control individual elements of saturation by using the Red/Green/Blue (RGB) sliders. Tip: Blue Horizon and Blue Density are particularly closely related. Imagine Blue Horizon as the base color for the sky, and Blue Density as the sky's color intensity and color balance effects. Try turning Haze Density to zero and playing with these settings for yourself to get a better feel for how they interact with each other. Haze Horizon: This setting affects the height of haze on the horizon. At higher settings, the haze will reach up into the sky and obscure the actual horizon. Haze on the horizon can help to accentuate the sun, and create a dusty, smoggy, or humid effect. This setting will not work if Haze Density is set to zero. Haze Density: Haze density affects the amount of haze you can see in the atmosphere. At lower settings, this can make for some great outdoor views in dusty or tropical environments, and at higher levels it can create a thick, vision-obscuring fog. If you set Haze Density to zero, the Haze Horizon setting will have no effect. Density Multiplier: The Density Multiplier can be used to affect the overall atmospheric density. At lower settings, it creates a feeling of "thin air", and at higher settings, it creates a very heavy, smoggy effect. Distance Multiplier: This setting affects your perceived distance within the atmosphere. To make everything look hazy and distant, move the slider to the right. If you want to completely remove the Sky Settings' effects from terrain and objects, set the slider to zero. Max Altitude: Adjusts the altitude calculations Second Life makes when it is computing atmospheric lighting. At later times of day, it can be useful for calculating how "deep" a sunset appears, while at noon it can be used to achieve proper brightness values. The Lighting Tab This tab controls the sun, ambient lighting, and the stars: Sun/Moon Color: This setting affects the color of the light your sun and moon produce. Keep in mind that the color of your sunlight/moonlight will affect the color of your sky! To change Sun/Moon Color, use the Red/Green/Blue (RGB) sliders, or use the Intensity (I) slider to move all three RGB sliders at once. Sun and Moon Position: The Sun and Moon Position setting affects the vertical position of the sun and moon, from sunrise (0.0) through noon (0.25), sunset (0.5), midnight (0.75) and back to sunrise (1.0). Note that this setting is different than Time of Day in the Basic Environment Editor. The Time of Day setting shifts through your WindLight keyframes (see The Day Cycle Editor), while the Sun and Moon Position setting only affects the physical location of the sun and moon. East Angle: The East Angle affects the horizontal position of the sun/moon, and is similar to azimuth. At settings of 0.0 and 1.0, the sun will rise in the East and set in the West. The settings in between define the entire circle of the horizon; at a setting of 0.5, the sun will rise in the West and set in the East, at a setting of 0.25 the sun will rise in the South and set in the North, etc. Sun Glow: There are two settings under Sun Glow: Size defines the size of the sun, and Focus adjusts how much the sun blurs over the sky. At very high settings, Focus can cause the sun to completely wash out a portion of the sky with brilliant light, and at zero, it will cause the sun (but not the light it casts) to disappear from the sky. Ambient: This controls the color and intensity of ambient light in the atmosphere. This is used for simulating how the light from the sun is scattered by the atmosphere and other objects once it hits the Earth. You can create a very bright sun, and a relatively dark world (think of a sunset!) with an Ambient setting of zero, but if you want to simulate mid-day illumination while the the sun was low in the sky, you need to increase the Ambient setting. Scene Gamma: This control functions similarly to the Gamma setting in the Graphics Hardware Settings (formerly Adv. Graphics) tab. It adjusts your screen's distribution of light and dark output. Lower settings will cause everything to appear dim, while higher settings may make the scene look gray and "washed out". Scene Gamma is more precise than the older Gamma in that it only affects your rendered view of the SL world- not the menus and rest of your computer's screen. Star Brightness: Star Brightness defines how visible the stars are in the sky. If you play with this slider while the sun is up, you can see stars in the middle of the day! The Clouds Tab This tab gives you control over the clouds in the sky: Cloud Color: This affects the color of your clouds, if you have any. Use the individual Red/Green/Blue sliders to change the color, or the Intensity (I) slider to drag all three at once. Cloud XY/Density: Use the X and Y sliders to change the horizontal position of all clouds in the sky. The D slider affects the overall density of the individual clouds; at low settings you will see thin, wispy clouds, and at higher settings you will see thicker, more solid clouds. Cloud Coverage: As the name implies, this control sets the amount of cloud coverage. At zero, there isn't a cloud in the sky, but at higher settings, you can get a completely overcast effect. Cloud Scale: This setting affects the perceived altitude of the clouds... if you slide the control to the right, it will make the clouds appear to be higher in the sky. Cloud Detail (XY/Density): These settings affect the detail imagery of your clouds. The X and Y sliders shift its horizontal position, and the D slider controls how puffy and/or fractured your clouds look. Cloud Scroll X and Cloud Scroll Y: These sliders affect the direction and speed at which the clouds float in the sky. You may also check the Lock checkbox to prevent clouds from moving on the selected axis. Draw Classic Clouds: Check this box to enable rendering of Second Life's classic clouds in addition to WindLight's clouds. Sky Presets Along the top of the Advanced Sky Editor window you'll find controls for creating, loading, saving, and deleting Sky Presets. Sky Presets are essentially snapshots of WindLight slider settings you can re-load later or use as keyframes in the Day Cycle Editor. To create a new preset, simply press the New button and name your preset. It will, by default, have the settings currently loaded in the WindLight sliders. To load a preset, simply pick it from the drop-down menu of Sky Presets. Deleting a preset is as easy as pressing the Delete button once it's loaded. Creating presets is useful both for re-loading your favorite settings and for creating day cycle animations using the Day Cycle Editor. The Day Cycle Editor Bring up the Day Cycle Editor by pressing the Day Cycle Editor button in the Advanced Sky Editor window. The Day Cycle Editor gives you control over the sky during Second Life's day/night cycle. This is the cycle that is used by the Basic Environment Editor's Time of Day slider. The Day Cycle Editor works by setting keyframes. These are nodes (represented by the gray blips on the time graph) that have associated sky presets. As the time of day progresses, the sky "animates" as it interpolates between these keyframes. This is useful for creating everything from photorealistic day/night cycles to strange alien environments. The yellow arrow above the timeline represents your current view, based on time of day. Click and drag it to see how your day will animate. You may add or delete keyframes by pressing the Add Key and Delete Key buttons to the right of the timeline. You can set the time position of a keyframe by either dragging it along the timeline, or by setting its value manually in the Key Frame Settings frame. Within the Key Frame Settings frame, you'll be able to associate the keyframe with its respective preset. Length of Cycle dictates the overall duration of a "day". Setting this to a low value (for instance, 2 min.) will mean your entire 24-hour timeline will animate in only two real minutes! Once you are satisfied with your timeline and keyframe cycle, use the Play and Stop buttons to preview the results. Remember- you can also move the yellow time-indicator arrow above the timeline to see the cycle animate interactively. Using the Use Estate Time button synchronizes your day length and time of day with the current Estate's day cycle. Once you are pleased with your day cycle, save and load it with the Save Test Day and Load Test Day buttons. Note that, for now, we only allow one day cycle. Advanced Water Settings The Advanced Water Settings window contains detailed controls for modifying water effects. Here you can modify water fog, reflection properties, refraction, and reflection normal maps. Opening Advanced Water Settings Advanced Water Settings is located in the Environment Editor: Go to World > Environment Settings > Environment Editor In the Environment Editor, click the Advanced Water button Overview of Advanced Water Settings The Settings Tab The Settings tab allows you to change several properties of your current Region's water: Water Fog Color: This changes the color of the particulate matter in your water, essentially defining the color of the water itself. If your water has no fog, it will appear crystal clear and colorless. Fog Density Exponent: Controls the density of your water fog; this setting defines how far you are able to see into the water. Underwater Fog Modifier: Controls how the fog density changes when you are underwater. Useful for for creating far-seeing views when underwater while keeping the surface fairly opaque. For example, at a setting of 0.25, the water fog is 1/4 as dense while underwater as it appears from above the surface. Reflection Wavelet Scale: Controls the scale of the three wavelets that make up the surface of the water. Fresnel Scale: Determines how much light is reflected at different angles; increasing this slider reduces visual reflection effects on the water's surface. Fresnel Offset: Determines how much total light is reflected; increasing this slider increases the amount of light reflected by the water's surface. Refract Scale Above: Controls the amount of visual refraction you can see from above the water's surface; this is the "wobbly" effect you can see when you look at an object that is underwater. Refract Scale Below: Controls the amount of visual refraction you can see from below the water's surface. This is the "wobbly" effect you can see when you look at an object that is above the water. Blur Multiplier: Controls how waves and reflections are mixed. Increasing this setting increases the amount of distortion you see in reflections as a result of wave activity. The Image Tab The Image tab allows you to alter the normal map used for determining wave and reflection behaviors; Second Life's wave effects are generated by superimposing a large normal map image over a smaller version of itself: Big Wave Direction: Controls the X and Y direction and speed of the large wave image. Little Wave Direction: Controls the X and Y direction and speed of the small wave image. Normal Map: Controls the normal map used for determining reflections and refractions. Any texture may be used for this setting- but true normal maps work best. Try snake skin, tiles, or any other normal map for some wacky effects!
  37. 1 point
    Inventory links About A link is not the same as a copy Finding links in your inventory Creating new links Does wearing a link also wear the original item? Can an outfit contain a mix of original items and links? If I copy an original item and modify it, will links created to each copy be independent? Do links cause inventory bloat? Caveats Inventory links About An inventory link points to an original inventory item. If you're familiar with aliases on Mac OS X and symbolic links on Windows and Linux, inventory links behave similarly. A link itself is meta, meaning it's entirely referential, dependent on the original, and carries no unique properties that can be modified independently of the original. A link is shown in italics with the word "(link)" beside it: Links were introduced to accompany the new outfit system in Viewer 2, which makes it easier to switch between sets of clothes or entire avatar looks. In Viewer 1.23 and earlier, making a new outfit would copy all copyable items and move all no-copy items into a single folder, meaning that you could not include no-copy items in multiple outfits. Now, making a new outfit creates a link to each item instead. By making multiple outfits, multiple links to a single item can be created, which simplifies keeping track of your original inventory items. Great if you have a pair of shoes you like wearing with several outfits. Here's a popular example: You go on a shopping spree and buy several clothing items, each of which comes in its own folder. Some of these items have multiple variations in their own folder which you won't be wearing all at once, like a skirt that comes in several lengths, or hair that comes in several colors. You want to wear these items as a cohesive outfit for quick future retrieval so you won't have to waste time digging around in each folder. But, you don't want to wreck the original folder structure since there may be other items in them like documentation you want to preserve. (Fashion-related goods often include a "read me" notecard, a landmark to the shop, and sometimes a texture with a picture preview.) By saving a new outfit, a folder with links to all of the items you're wearing is created. You can easily wear all the items the folder's contents are linked to in a few clicks. A link is not the same as a copy Warning: Be careful when deleting original items if you've made links to them. If you delete an original item, all links to it break since there's nothing to point to. While links may be convenient when you want to refer to the same item in several outfit folders, each link is entirely dependent on an original item. Copying an item creates a unique instance of the item that can be copied further, and, dependent on permissions, can be modified or transferred. Keep in mind that links are references without unique properties. For example, you can rename a copied item, but you can't rename a link. Finding links in your inventory Search your inventory for "(link)" to see all links. To find the original item that a specific link is connected to, right-click the link and choose Find Original. Inversely, if you click an original item in inventory, you can find all links pointing to it by clicking at the bottom and choosing Find All Links. Creating new links You can't arbitrarily create a link via the usual right-click context menus. To create links, items must be worn on your avatar, and you must create a new outfit, either by clicking the Save Outfit button in the My Appearance sidebar tab, or clicking the Make Outfit button in the Appearance editor. However, links can be deleted from your inventory just like any original item: Click the My Appearance sidebar tab. Click the My Outfits tab. Right-click a link and choose Remove Link. If the item is worn, you need to choose Detach From Yourself or Take Off, then right-click again to see Remove Link. This throws the link in your Trash. Alternatively: Click the Inventory sidebar tab. Find the link you want to delete. It may be in the My Outfits system folder. Click the link. Press the Delete key or right-click the link and choose Delete. Note: Links are always dependent on original items, never the other way around. Deleting a link doesn't affect the original in any way. The reverse isn't true: deleting an item breaks all links to it. Does wearing a link also wear the original item? Not exactly. Remember, the link merely points to the original item. You aren't actually wearing the link per se, the link tells you (1) the name of the original item and that (2) the original is worn. Therefore, if you "wear" a link, all instances of the link become bold in your inventory, as does the original item. This doesn't mean you're wearing multiple copies of the same thing, because links are not copies. Can an outfit contain a mix of original items and links? Yes. This only happens if you manually drag original items into an outfit folder. It doesn't happen if you use Make Outfit as described above, because that always creates links to original items. Similarly, an outfit can contain entirely original items with no links, which may be the case if you dragged a pre-Viewer 2.0 "outfit folder" into the current My Outfits system folder. We know being able to make an outfit that has copies of the original items is desirable in some cases, like if you're a content creator making color variations of a suit, so we're investigating future possibilities. If I copy an original item and modify it, will links created to each copy be independent? Yes. Here's why: copying an original item then modifying it results in the the copy being its own unique instance. (You can verify this by right-clicking an item in inventory, choosing Copy Asset UUID, then pasting that. For example, copy a shirt, change the copied shirt's color, then compare UUIDs.) Therefore, links to a copy of an item treat this copy as its own "original item". If you copy "item A" so that the copy is "item B" and link to "item B", deleting "item A" doesn't break the links. Updating existing links with a new object You can change which object a link points to, allowing you to simultaneously update many outfits with an updated item. To update a link with a new object: Open your inventory by clicking the Inventory button. Find the original object you used in your outfits (the one all your links point to). Right-click the object in your inventory and choose Replace Links to open the Replace Inventory Links window. The window also shows how many links have been made to this original object. In your Inventory, find the new object you wish to replace your old object with. Drag the new object onto the New field in the Replace Inventory Links window. Click Start to update all links with the new object. Do links cause inventory bloat? If you're specifically referring to the total time it shows "Fetching X items..." after you've cleared cache, links count the same as other inventory items. For example, if you were to create 100 outfits and each contains 10 links, that has the same net effect as loading 1,000 original items. You might think of this like a giant spreadsheet, where each original item and each link has a row. Keep in mind that this is a simplified example; other factors like server lag may also affect loading time. However, there are a couple advantages to using links: From your perspective, convenience is a big advantage of links. While it still takes time to load your inventory, particularly if you have 10,000s of items, it can take you less time to switch between outfits instead of micromanaging nested folders as was commonly the case before Viewer 2.0. From Linden Lab's technical perspective, by reducing the need for redundant copies of the same items worn in multiple outfits, asset space is saved. An inventory link counts as an "entry" in our database, but doesn't have a corresponding unique asset, so the original item that's referred to by a link doesn't take up twice (or more) of the space that making a copy of it would. Linden Lab strongly recommends you keep your inventory item count relatively low, just like you wouldn't want a real backpack full of clutter. Periodically archiving or trashing items you never use goes a long way towards saving you future time. Caveats Some of these limitations may be changed in the future. They include common confusions Linden Lab has been asked about frequently. As of Viewer 2.0.1, it's important to know: Links can't be copied-and-pasted freely. Any changes to an original item affects all links. In other words, no matter how many links point to an original item, there's only one original item. For example, say you have a no-copy pink hat that you've linked to from two outfit folders. You want the hat to remain pink in one outfit folder, but be green in the other outfit folder because that suits the rest of your outfit better. This doesn't work, since the link merely points to the original, and doesn't circumvent the permissions system by creating new copies. Along the same lines, renaming an original item also renames links to it. All of a link's properties are dependent on the original item. Links incorrectly show as broken in some circumstances. For example, if the target inventory item hasn't been fetched (loaded) yet. Wait and see if it resolves. If that doesn't work, try right-clicking a link and choosing Find Original to confirm. Rezzing a no-copy object that a link points to breaks the link. This is because a link depends on an object's unique key, its UUID, to refer to. By removing a no-copy item from your inventory, the link has nothing to point to. Taking the item back into your inventory doesn't restore the link. If you want to edit no-copy attachments, the workaround is to edit it while attached, rather than dropping it on the ground. You will get a warning before dropping an attachment, but it won't tell you that doing so breaks the link. Finding originals that are linked to only works in the My Inventory tab, not the My Outfits tab. My Outfits is a subset view of My Inventory that only shows original items and links that are within the My Outfits system folder, with each outfit in its own folder with this icon:
  38. 1 point
    How to make an object do something How to make a temporary object Where to find scripting help How to make an object do something Linden Scripting Language, also referred to as LSL, is a programming language that allows you to add interactive behavior to any object in Second Life. For example, you can make fire, rain, or snow with particles, doors that open when you click them, lights that move or flash different colors — you can even create an entire game. Learning how to write scripts opens up countless creative possibilities, enabling you to bring your objects to life and make them interactive. A script is a list of instructions that are to be executed in the order they are written. Since these instructions are performed by a computer, they must be written in a specific format and grammar (called a syntax). Learning a scripting or programming language for the first time can be a daunting task; however, if you've used other programming or scripting languages, you should be able to grasp LSL quickly. How to make a temporary object Temporary objects are automatically deleted after a short time. This is great for any short-term object you don't intend to keep. Examples include bullets from guns, physics experiments, or test scripts that involve motion or might otherwise get away from you. To make an object temporary: Right-click the object and choose Edit. Or press Ctrl-3 and click on the object. Open the Object tab. Click More if you don't see it. Select the checkbox next to Temporary. Note: Temporary objects don't count toward your land object or prim limits. Where to find scripting help See our LSL (Linden Scripting Language) Portal, which contains links to helpful resources, including the Resident-run LSL Wiki. The LSL Wiki is being actively expanded by Residents as a repository for scripting documentation, since any Resident can edit the Second Life Wiki. So if you've got help to give, you're welcome to share your knowledge. Also, see the Scripting and Scripting Library forums (there are Scripting Tips and Scripting Library archives too, for contributions before February 2010). Be sure to check the Event Calendar inworld for scripting classes hosted by knowledgeable Residents!
  39. 1 point
    Account types Basic Premium Concierge Inactive or canceled accounts Canceling an account Re-activating a canceled account Scripted agent status In other languages: Deutsch Español Français Italiano 日本語 Português Русский This article describes the three different types of Second Life accounts. Manage your Second Life account on the web at https://secondlife.com/my/account/. Account types There are three types of Second Life accounts: basic, premium, and Concierge. Basic A basic account is completely free. With a basic account you can: Own estates or Private Regions. Rent land anywhere, depending on the landowner's renting preferences. Have a covenant agreement on Private Regions or estates owned by other Residents. Submit support cases for a limited set of problems. However, with a basic account you cannot: Own land on the mainland. Access live chat customer support. One person can have multiple free basic accounts, subject to the alt account policy. Premium A premium account requires a monthly fee. With a premium membership you can: Own land on the mainland, including a Linden Home. Get free exclusive virtual goods Have access to premium sandboxes Submit support cases for an expanded set of problems. Initiate live chat sessions with customer support. Get a weekly stipend of Linden dollars. For more information, see Linden dollars (Getting your premium account stipend). For more information, see Premium membership. Signup bonus When you register a premium account, you receive a one-time signup bonus of L$1000 in approximately 45 days. Concierge Any account that owns an estate, pays for an estate, or pays tier for more than half a region's worth of mainland parcels qualifies for Concierge status. With a Concierge account, you also have access to a special live chat area and phone number through the support portal. It is possible to have a basic account and still qualify for Concierge service. Basic account holders can own estates and Private Regions, the setup and monthly costs for which are billed separately from land on the mainland (which can be owned only by premium account holders). A basic account that satisfies the requirements for Concierge service described above qualifies as a Concierge-level Resident. Scripted agent status If you own a Second Life account that is primarily operated by a scripted agent, or "bot", you must identify it as a bot by setting its status on your Second Life Account page. By identifying bots, you help us provide you with more accurate account statistics and inworld search results. For more information about bots and scripted agent status, see: Scripted Agent Status section of your account page on the Second Life website. Bot policy. Inactive or canceled accounts As long as you're in good standing with Linden Lab (not delinquent with billing or otherwise in violation of the Community Standards and Terms of Service) your Second Life account can remain inactive indefinitely. This means that your avatar and inventory will continue to be stored on the Second Life servers. Canceling an account If you're thinking about canceling your premium account, consider leaving it active with a basic membership, which costs nothing to maintain. If at some point in the future you should choose to revisit Second Life, your avatar and your inventory will be here waiting for you. If you do decide to cancel your account: Log in to the Second Life website with your Second Life username and password. Go to the Cancel Account page. Click the Cancel Account button at the bottom of the page. Your account will remain open until your billing review date, as account maintenance fees are paid in advance. Re-activating a canceled account If you have canceled your account, you may be able to restore it, depending on how long ago it was cancelled. There is a US$9.95 reactivation fee for restoring an account. Warning: Even if your account is restored, the associated inventory, land, and Linden dollar balance may be unrecoverable. To start the process: Open a support case. Under Issue Type choose Account Issue. Under Account Issue, choose Reactivate Account. Enter the required information Click Submit.
  40. 1 point
    Using gestures How to make a gesture Using voice levels to trigger gestures Troubleshooting gestures Using animations How to start an animation How to stop an animation Using gestures Gestures are a type of inventory item that trigger your avatar to animate, play sounds, and/or emit text chat. Created with a series of steps, gestures can be used for practical purposes or to amuse friends. For example, a cartoon "Squish!" noise accompanied by your avatar falling down. In Second Life culture, many gestures are openly shared because they make social activity more fun. You can trigger a gesture with: Local text chat Keyboard shortcuts Public voice chat volume There are a variety of sample gestures in your inventory's Library folder. Search your inventory for "gesture" and scroll down. How to make a gesture There are many approaches to making gestures. Here's a simple exercise to get you started: Click the Inventory button in toolbar. The INVENTORY window opens. Right-click the Gestures folder and select New Gesture from the context menu. Type in a unique name for the gesture. You can always change this later. The Gesture editor window appears. Under Steps there are sample steps. Click the Previewbutton to see and hear what the gesture does as a whole. For example: Click the first step, Start Animation: Wave. Click the dropdown below and select a different animation, like Afraid. The steps update to show this. Click Preview again. Add and remove steps using the Add >> and Remove buttons. Change the order of the steps by selecting a step, then clicking Move Up and Move Down. Enter a Trigger and/or Shortcut Key. Changing the Description is optional, but you should at least have one way to easily trigger the gesture. Make sure Active is checked. Gestures must be active to be triggered. When you're done, click Save button and close the gesture window. Test the trigger or shortcut key. Using voice levels to trigger gestures There are three voice level triggers for gestures, shown below, where 1 is the softest and 3 the loudest voice level: /voicelevel1 /voicelevel2 /voicelevel3 To use voice levels to trigger gestures: Search your inventory for the Speech Gestures folder (which is included in the Library > Gestures folder). Drag the folder onto your avatar. Experiment in voice chat by speaking at different volumes. Your avatar's arms should gesticulate more dramatically when speaking loudly. Like any other gesture, you can edit a speech gesture. Troubleshooting gestures If a gesture isn't working, one of two things is wrong: either you are using the incorrect trigger, or the gesture is inactive. Use one of the following methods to make sure that the gesture is active: Search your inventory for "(active)". There's a dropdown called Gestures to the right of your chat bar. Click it to see gestures sorted by text trigger. Go to Communicate > Gestures. A special window opens that shows you the trigger, key, and name for all your activated gestures. If the gesture is inactive, right-click it and choose Activate. You can also drag a gesture from your inventory onto your avatar to activate it. Conversely, you can follow the same steps, then choose Deactivate to turn off gestures. Tip: Switch between male and female gestures by activating or deactivating the gestures in the Female Gestures and Male Gestures folders in your inventory as desired. Using animations An animation is a set of intructions that cause an avatar to engage in a sequence of motions. You can use animations in gestures, but don't confuse the two. To activate an animation in your inventory, double-click the animation name. This opens a dialog box with the animation name, a field in which to see or enter a description of the animation, and two buttons: Play Locally allows you to see the animation, but it will not will be visible to other Residents. This is useful to make sure the animation is really something you want others to see your avatar doing. Play in World allows the Residents within visual range to see your avatar perform the animation. For more information, see How to create animations. How to start an animation When you take an animation into your inventory, it goes into the Animations folder. Play an animation by double-clicking it in your inventory, then clicking the Play In World button.There are many free animations in Second Life passed around in collections from one Resident to another, so don't be afraid to ask others for animations. Use inventory filters to easily locate all animations in your inventory. Click the Inventory toolbar button to open your Inventory window. Click the Gear Icon and choose Show Filters. Click the None button to clear all filter checkboxes, Select the Animation checkbox. When finished, click All to show all of your inventory. Places like nightclubs have scripted dance machines. To search for a club, click the Search button in the toolbar, then click Places in the drop-down selection to the right of the search field. Try searching for club, dance, party or another keyword. If you are unsure how to use a dance machine, try asking someone nearby how it works.Depending on how the specific machine operates, you can usually click on one to start dancing; clicking on it again should stop you. How to stop an animation Depending on how you started an animation, use one of the following ways to sop it: Choose Me > Movement > Stop Animating Me. If you have animation windows open, close them. If you started dancing after clicking a dance machine, click it again. If you are in a social environment like a crowded club, try asking one of your fellow patrons for help. Some dance machines work differently than others, and the regular visitors around you may be familiar with the one you're using. As a last resort, you can fly or teleport far away and restart Second Life.
  41. 1 point
    In anderen Sprachen Kleidung und Körperteile aus Ihrem Inventar tragen Mehrere Kleidungsebenen tragen Kleidung und Körperteile bearbeiten Steuerung der Avatar-Physik Einstellen der Körperphysik des Avatars Verbergen oder Abschalten der physikalischen Körperbewegungen des Avatars Häufig gestellte Fragen Können andere Menschen meine Körperteile schwingen lassen? Wie kann ich sicherstellen, dass die erweiterte Avatar-Physik meinen Computer nicht verlangsamt? Ich kann meinen Avatar nicht so aussehen lassen, wie ich möchte. Gibt es empfohlene Einstellungen? Warum bewegen sich meine Anhänge nicht gemeinsam mit meinen Brüsten, meinem Bauch oder meinem Po? Sie können fast jeden Aspekt des Erscheinungsbild Ihres Avatars auf kreative Weise anpassen und eine nahezu unbegrenzte Anzahl an Stilen und Formen erzeugen. Kleidung und Körperteile aus Ihrem Inventar tragen Die einfachste Möglichkeit, das Aussehen Ihres Avatars zu verändern, ist das Tragen eines neuen Kleidungsstücks oder Körperteils aus Ihrem Inventar. Klicken Sie auf der linken Seite des Viewer-Fensters auf die Schaltfläche Aussehen . Das Fenster AUSSEHEN wird geöffnet. Klicken Sie auf die Registerkarte KLEIDUNG, um Ihr aktuelles Outfit anzuzeigen. Klicken Sie im oberen Fensterbereich auf die Schaltfläche Bearbeitungswerkzeug , um in den Bearbeitungsmodus für das Aussehen zu gelangen. Klicken Sie auf die Schaltfläche Mehr hinzufügen..., um eine Liste der verfügbaren Kleidung in Ihrem Inventar zu öffnen. Sie können das Dropdown-Menü Kleidung verwenden, um nach dem Kleidungstyp zu filtern, oder mithilfe der Schaltfläche Suchen nach dem Kleidungsnamen filtern. Wählen Sie ein Kleidungsstück aus und klicken Sie auf die Schaltfläche Objekt anziehen, um es Ihrem Avatar hinzuzufügen. Hierdurch wird jegliche bereits vorhandene Kleidung des gleichen Typs ersetzt. Tipp: Eine schnelle Möglichkeit, alle momentan getragenen Objekte anzuzeigen, ist das Durchsuchen Ihres Inventars nach dem Suchbegriff "(GETRAGEN". (Die offene Klammer ist wichtig, da verschiedene Objekte an unterschiedlichen Orten angehängt sind, die hierdurch vollständig in die Suche eingeschlossen werden.) Sie können ebenfalls einen Rechtsklick auf Ihren Avatar ausführen und Mein Outfit bearbeiten auswählen, um die von Ihnen getragenen Objekte nach Kategorien anzuzeigen: Kleidung, Anhänge und Körperteile. Um ein Kleidungsstück oder einen Anhang zu entfernen, wählen Sie das jeweilige Objekt im Outfit-Editor aus und klicken Sie auf das Symbol Schließen , das neben ihm erscheint. In gleicher Weise können Sie die Körperteile (Augen, Haare, Form und Haut) oder Anhänge Ihres Avatars ändern. Erweitern Sie einfach die Liste Anhänge oder Körperteile anstelle der Liste Kleidung. Hinweis: Manche Körperteile, wie die Form Ihres Avatars, können niemals entfernt, jedoch ersetzt werden. Mehrere Kleidungsebenen tragen Es ist möglich, mehrere Ebenen des gleichen Kleidungstyps gleichzeitig zu tragen, beispielsweise drei verschiedene Shirts oder zwei Paar Handschuhe. Um eine neue Ebene über Ihrem bereits vorhandenen Kleidungsstück zu erstellen, klicken Sie auf Mehr hinzufügen..., klicken Sie anschließend mit der rechten Maustaste auf das neue Kleidungsstück und wählen Sie Objekt anziehen. Das neue Kleidungsstück überlagert dann die bestehende Kleidung, ohne sie zu ersetzen. Informationen darüber, wie Sie mehrere Anhänge an derselben Anhangposition tragen, finden Sie unter Avatar-Anhänge. Kleidung und Körperteile bearbeiten Sie können jegliche gegenwärtig getragene Kleidung oder Körperteile Ihres Avatars bearbeiten, sofern Sie über die erforderlichen Berechtigungen für das ausgewählte Objekt verfügen. Um ein Kleidungsstück oder einen Körperteil zu bearbeiten: Klicken Sie auf der linken Seite des Viewer-Fensters auf die Schaltfläche Aussehen . Das Fenster AUSSEHEN wird geöffnet. Klicken Sie auf die Registerkarte KLEIDUNG, um Ihr aktuell getragenes Outfit anzuzeigen. Klicken Sie im oberen Fensterbereich auf das Bearbeitungswerkzeug , um in den Bearbeitungsmodus für das Aussehen zu gelangen. Wählen Sie ein Kleidungsstück oder einen Ihrer Körperteile und klicken Sie auf das entsprechende Bearbeitungswerkzeug , um mit der Bearbeitung dieses Objekts zu beginnen. Verwenden Sie die Schieberegler, um die physikalischen Parameter des Objekts nach Ihren Wünschen anzupassen. Wenn verfügbar, wählen Sie eine Textur für den Stoff aus Ihrem Inventar oder eine/n Farbe/Ton aus der verfügbaren Farbpalette. Wenn Sie die Form Ihres Avatars bearbeiten (unter Körperteile aufgeführt), können Sie dessen Geschlecht mithilfe der Optionsschaltflächen im oberen Fensterbereich auswählen. Tipp: Mit dem Editor für das Aussehen können lediglich Kleidung und Körperteile bearbeitet werden. Um Anhänge zur bearbeiten, müssen Sie die Bauwerkzeuge verwenden. Sie können auch Ihre eigene Originalkleidung erstellen. Steuerung der Avatar-Physik Stellen Sie die Eigenschaften der Körperphysik ein, um anzupassen, wie die die Brüste, der Bauch und der Po Ihres Avatars reagieren, wenn er sich bewegt. Sie können diesen Effekt dezent und realistisch oder wild und verrückt gestalten - wie auch immer Sie es wünschen. Diese Funktion wird gelegentlich als erweiterte Avatar-Physik bezeichnet. Im folgenden Video werden identische Avatare gezeigt, welche die erweiterte Avatar-Physik in unterschiedlichen Stufen nutzen - niedrig/mittel (links), hoch (mittel) und aus (rechts): Wenn Sie diese Funktion für Ihren Avatar nicht wünschen, brauchen Sie nichts zu unternehmen, sondern können Ihren Avatar einfach unverändert lassen. Ihr Avatar bewegt sich nicht anders, so lange Sie kein tragbares Objekt mit physikalischen Eigenschaften verwenden, wie nachstehend beschrieben. jmAq4PxfSYU Einstellen der Körperphysik des Avatars So fügen Sie die erweiterte Avatar-Physik hinzu: Öffnen Sie in der Seitenleiste die Registerkarte Mein Aussehen. Klicken Sie im unteren Bereich auf das Kleidungssymbol . Wählen Sie Neue Kleider > Neue Physik. Klicken Sie auf den Körperteil-Parameter, den Sie ändern möchten. Hinweis: Wenn Ihr Avatar männlich ist, können Sie lediglich die Eigenschaften für den Bauch und den Po ändern. Verwenden Sie die Schieberegler, um die Parameter für den Körperteil zu ändern. Tipp: Klicken Sie oben rechts auf das ?, um mehr über die Funktionen der einzelnen Schieberegler zu erfahren. Wiederholen Sie die Schritte 4 und 5 für jeden Körperteil-Parameter, den Sie ändern möchten. Geben Sie im oberen Bereich einen Namen für diese Kombination aus physikalischen Parametern ein. Klicken Sie im oberen Bereich auf die Schaltfläche Speichern, wenn Sie alle Einstellungen abgeschlossen haben. Sie tragen nun ein Objekt mit erweiterter Avatar-Physik. Wenn Sie springen, kauern, tanzen oder laufen, bewegen siech die Brüste, der Bauch und der Po Ihres Avatars so, wie Sie es festgelegt haben. Tipp: Wenn Sie einen Tanz beginnen, bevor Sie Ihr Physik erstellen oder bearbeiten, setzt Ihr Avatar den Tanz fort, während Sie die Einstellungen vornehmen und Sie können die Auswirkungen Ihrer Änderungen verfolgen. Sie können Physik-Objekte anziehen, ausziehen und bearbeiten wie jedes andere Kleidungsobjekt, allerdings können Sie nicht mehr als ein Physik-Objekt gleichzeitig tragen. Mehr über die Verwendung von Kleidungsobjekten erfahren Sie unter Ihr Aussehen bearbeiten. Verbergen oder Abschalten der physikalischen Körperbewegungen des Avatars Wenn Sie keine physikalischen Körperbewegungen von Avataren, inklusive Ihres eigenen, wünschen, können Sie diese in Ihrem Viewer deaktivieren: Öffnen Sie die Registerkarte Ich > Einstellungen > Grafik. Klicken Sie auf Erweitert. Setzen Sie den Schieberegler für die Avatar-Physik auf die niedrigste Einstellung. Dies bewirkt lediglich, dass Ihr Viewer keine Körperphysik-Bewegungen der Avatare anzeigt. Wenn Sie die Avatar-Physik in Ihrem Viewer deaktivieren, Ihr Avatar jedoch ein Physik-Objekt verwendet, können wird anderen Nutzern weiterhin dessen Körperphysik angezeigt. Wenn Sie nicht möchten, dass andere Nutzer Ihre Körperphysik angezeigt wird: Tragen Sie kein Physik-Objekt oder Tragen Sie ein Physik-Objekt und setzen alle Schieberegler-Einstellung für den Max. Effekt auf 0. Häufig gestellte Fragen Können andere Menschen meine Körperteile schwingen lassen? Nein, selbstverständlich nicht. Dies ist einer der größten Vorteile dieser Funktion: Sie können vollständig selbst steuern, wie Sie für andere Nutzer aussehen. Wenn Sie nicht möchten, dass Ihre Körperteile schwingen, brauchen Sie nichts weiter zu tun, als die Funktion auszuschalten. So lange Sie kein Physik-Objekt tragen, sehen Sie aus wie gewohnt. Wie kann ich sicherstellen, dass die erweiterte Avatar-Physik meinen Computer nicht verlangsamt? Wenn Sie denken, dass Ihre erweiterte Avatar-Physik Verzögerungen verursacht, können Sie die Aktualisierungsrate für die Avatar-Physik einstellen: Öffnen Sie die Registerkarte Ich > Einstellungen > Grafik. Klicken Sie auf Erweitert. Setzen Sie den Schieberegler für die Avatar-Physik auf die gewünschte Einstellung. Eine niedrigere Einstellung senkt die Aktualisierungsrate, so dass die Avatar-Physik ruckelnder dargestellt wird. Eine höhere Einstellung bewirkt reibungslosere Bewegungen, kann jedoch die Leistung beeinträchtigen. In der niedrigsten Einstellung ist die erweiterte Avatar-Physik ausgeschaltet. Ich kann meinen Avatar nicht so aussehen lassen, wie ich möchte. Gibt es empfohlene Einstellungen? Wir können Ihnen keine Einstellungen empfehlen, da die Avatar-Physik ausschließlich für das benutzerspezifische Erscheinungsbild gedacht ist, das Sie persönlich wünschen. Da es sich bei der erweiterten Avatar-Physik jedoch um ein tragbares Objekt handelt, besteht für Kleidungs-Designer die Möglichkeit, Kleidung mit benutzerspezifischen physikalischen Einstellungen und Eigenschaften zu erstellen. Besuchen Sie den Marktplatz, um nach Kleidung mit erweiterter Avatar-Physik zu suchen. Warum bewegen sich meine Anhänge nicht gemeinsam mit meinen Brüsten, meinem Bauch oder meinem Po? Hierbei handelt es sich um eine technische Einschränkung. Momentan besteht keine Möglichkeit, eine Anhangposition zu erstellen, die sich gemeinsam mit Ihren Brüsten, Ihrem Bauch oder Ihrem Po bewegt. Daher können sich Anhänge nur gemeinsam mit dem Innenskelett Ihres Avatars bewegen.
  42. 1 point
      Cuándo denunciar una infracción Cómo denunciar una infracción Qué ocurre cuando se denuncia una infracción Retractarse de una denuncia de infracción Cómo denunciar a un residente menor de edad Infracciones en el chat de voz   En otros idiomas: Deutsch English Français Português Italiano 日本語 Türkçe Русский Cuándo denunciar una infracción Una infracción se produce cuando alguien infringe las Condiciones del Servicio o las Normas de la Comunidad. Todos los residentes aceptan respetar estas reglas cuando se suscriben a Second Life. Algunos lugares especiales, como los Puntos de información, tienen restricciones adicionales llamadas Normas de las áreas de bienvenida. Si un usuario incumple en tu presencia alguna de estas normas de una manera que puede considerarse deliberada o malintencionada, todos los usuarios que lo hayan presenciado deben presentar una denuncia de infracción. Si se han producido varios incidentes, denuncia varias infracciones. Denuncia cualquier infracción que presencies, no solo las que te afecten personalmente. No todos los residentes conocen el sistema de Filing an abuse reportdenuncia de infracciones ni se acuerdan de utilizarlo, de manera que, por favor ayuda a tus compañeros residentes. Las denuncias de varias personas acentúan la gravedad de un suceso. Más sugerencias: Si un script te empuja o te tira, pulsa el botón derecho en un objeto y selecciona Sentarme aquí. Así evitarás que te desplace. En los terrenos donde están habilitados los combates o los daños, disparar a alguien no es una infracción. En la barra de menús encontrarás un corazón rojo que indica tu salud. Si puedes verlo, es porque en esa zona están permitidos los combates y las armas de fuego. Tu avatar no puede morir de manera permanente: aunque pierdas toda la salud, lo único que ocurrirá es que te teleportarás a tu Base. El uso de armas en terrenos donde el combate no está permitido generalmente supone una infracción, salvo que el propietario del terreno lo haya permitido expresamente, por ejemplo, para un juego de rol. Si una amistad ha terminado, puedes ignorar a la persona y borrarla de tu lista de amigos. Así también le quitarás cualquier permiso que le hayas concedido, como la posibilidad de rastrearte en el mapa. Cómo denunciar una infracción Para denunciar una infracción, puedes hacer cualquiera de los siguientes: Elige Ayuda > Denunciar una infracción en los menús de la parte superior de la ventana del visor. Para denunciar directamente a otro residente, pulsa con el botón derecho en su avatar y elige Denunciar  Para denunciar directamente a un objeto, pulsa con el botón derecho en el objeto y elige Gestionar > Denunciar la infracción. Se abre la ventana DENUNCIA DE INFRACCIÓN, que muestra una captura de la pantalla actual, así como la información de identificación pertinente si has seleccionado un avatar o un objeto. Si la captura de pantalla ayuda a aclarar el problema, selecciona la casilla Usar esta captura de pantalla. Las capturas de pantalla pueden proporcionar una prueba visual muy útil; inclúyelas siempre que sea oportuno. Si denuncias a un avatar o un objeto, pulsa el botón y se rellenará automáticamente la información pertinente. Pulsa Elegir la categoría y selecciona una categoría. Si no encuentras una categoría adecuada para el suceso concreto que deseas denunciar, selecciona Elegir la categoría > Otra y escribe una explicación en el campo Detalle. El campo Localización de la infracción se rellena automáticamente con tu ubicación actual. Cámbialo si deseas especificar otro lugar. En el campo Resumen, escribe un resumen conciso en una línea, como si fuera el asunto de un correo electrónico. Escribe un comentario breve, pero claro. Usa el campo Detalles para proporcionarnos tanta información pertinente como sea posible, con objeto de ayudarnos a aclarar el suceso. Pulsa en Denunciar la infracción para presentar la denuncia. Sugerencia: Si no conoces el nombre del infractor, elige "Governor Linden" como marcador de posición y explica los detalles de la denuncia. Qué ocurre cuando se denuncia una infracción Recibirás una respuesta automática por correo electrónico. Si necesitas añadir más información después de denunciar la infracción, presenta una denuncia nueva. Intentamos resolver las denuncias con la mayor brevedad posible, pero el tiempo de respuesta depende sobre todo de la cantidad de denuncias que se hayan acumulado. Por razones de privacidad, no podemos comunicarte los detalles de la investigación de una denuncia por infracción. En cuanto presentes la denuncia, nosotros nos ocuparemos del caso. Muchas veces, lo único que hace falta para cortar un problema es una advertencia oficial. Normalmente, cuando un residente vulnera nuestras Condiciones de servicio y/o Normas de la comunidad, le damos varias oportunidades para cambiar de conducta antes de penalizarle. En todos los casos, se consulta el expediente disciplinario del residente para que las medidas que tomamos sean proporcionadas. Una infracción grave puede causar la suspensión de la cuenta o una expulsión permanente. La duración de la suspensión depende del carácter de la infracción, las infracciones anteriores y a cuántas personas afecta. Sugerencia: Si la infracción del residente es reiterada, denuncia cada incidente. El procedimiento disciplinario solo puede ponerse en marcha cuando se nos informa de una conducta infractora permanente. Retractarse de una denuncia de infracción Si denuncias una infracción y, posteriormente, te das cuenta de que has cometido un error, puedes presentar una nueva denuncia explicando que no deseas que se investigue la anterior. Facilítanos toda la información que consideres útil. Cómo denunciar a un residente menor de edad Las Condiciones del servicio de Second Life disponen que todos los residentes deben tener por lo menos 16 años de edad, a excepción de los residentes de 13 a 15 años, que solo pueden visitar el estado de una institución patrocinadora. Si deseas más información, consulta Adolescentes en Second Life. Si encuentras a un menor de 16 años fuera del estado de una institución patrocinadora, debes hacer lo siguiente: Asegúrate de que la persona haya admitido que es menor de edad con sus propias palabras en un chat del mundo virtual (por ejemplo, diciendo "tengo 14 años"). No podemos aceptar habladurías, rumores ni confesiones realizadas en programas de mensajería instantánea externos ni en lugares fuera de Second Life. En nuestro mundo virtual, usa Ayuda > Denunciar la infracción para abrir la herramienta de denuncia de infracciones. Pulsa en Elegir la categoría y selecciona la categoría Edad. Escribe la información que consideres necesaria, de la forma más concreta posible. Si has escuchado recientemente que el usuario es menor de edad en un chat, copia y pega el fragmento en el campo Detalle. Si el suceso ocurrió hace tiempo, y no tienes una grabación del chat, repite todo lo que puedas de la conversación, para que nosotros sepamos qué debemos buscar. Pulsa el botón Denunciar la infracción y nuestro equipo de infracciones investigará el hecho y tomará las medidas oportunas. Muchas gracias por tu colaboración. Cuando una denuncia es válida, Linden Lab pone la cuenta afectada en estado de retención administrativa y solicita una verificación de la edad del titular por correo electrónico. Para restaurar la cuenta, debes proporcionar una copia legible de cualquier documento identificativo oficial (carné de identidad, permiso de conducir, pasaporte, cartilla militar, certificado de nacimiento) en el que se especifiquen claramente tanto el nombre como la fecha de nacimiento del titular. Esta es la única forma de identificación admitida para confirmar la edad. Puedes enviar tu documentación de identidad por correo electrónico, por fax o por correo postal. El proceso de verificación de la edad normalmente se resuelve en el plazo de una semana. Hacemos todo lo que podemos para mantener activas las cuentas de Second Life. Infracciones en el chat de voz Si una persona te acosa en una conversación de voz, la mejor solución es ignorarla. Puedes denunciar una infracción, aunque en estos casos es difícil proporcionar pruebas concretas, ya que no hay una grabación de MI o de chat. Por motivos de sentido común, no podemos aceptar grabaciones de chat de voz realizadas con otros programas o colocando una grabadora junto a los altavoces. Puedes silenciar el chat de voz de dos maneras en el mundo virtual: Pulsa con el botón derecho en el avatar y elige Ignorar. Pulsa el botón Gente, en la parte inferior del Visor, y se abrirá la ventana GENTE. Abre la pestaña CERCANA, selecciona el avatar y elige Ignorar/No ignorar. Aparecerá un icono rojo pequeño junto a su nombre. Nota: Si escribes mensajes de MI, pagas dólares Linden u ofreces artículos del inventario a una persona que has ignorado, se desbloqueará automáticamente. Puedes consultar más información en Ignorar.
  43. 1 point
    In anderen Sprachen US-Dollar-Saldo Verwendung Ihres US-Dollar-Saldos Ausgaben für Second Life bezahlen Auszahlung durchführen (Abhebung) Überweisungen Geld an Linden Lab senden Geld von Linden Lab erhalten US-Dollar-Saldo Alle Second Life®-Konten enthalten sowohl einen Linden-Dollar-Saldo als auch einen US-Dollar-Saldo. Sie können beide Salden in der Linden-Dollar-Übersicht in Ihrem Kontobereich bei secondlife.com einsehen. Wenn Sei ein neues Second Life-Konto eingerichtet haben, beträgt Ihr US-Dollar-Saldo 0 $. Sie können Ihren US-Dollar-Saldo durch den Verkauf von L$ an der LindeX-Wechselbörse erhöhen. In seltenen Fällen können Sie ebenfalls eine US$-Gutschrift von Linden Lab erhalten. Das L$-Guthaben kann für Inworld-Käufe oder für Käufe im Second Life-Marktplatz verwendet werden, das US$-Guthaben für andere Zwecke in Verbindung mit Ihrem Konto. Verwendung Ihres US-Dollar-Guthabens Sie haben mehrere Möglichkeiten, Ihr US-Dollar-Guthaben zu nutzen, wie nachstehend beschrieben. Ausgaben für Second Life bezahlen Wenn Sie Ihre Premium-Mitgliedschaftsgebühr, Landnutzungsgebühren, Gebühren für privaten Grundbesitz bezahlen, Linden-Dollar kaufen oder eine private Region erwerben, belastet Linden Lab Ihren US-Dollar-Saldo. Wenn Ihr US-Dollar-Saldo nicht ausreicht, um Ihre Ausgaben zu decken, wird jegliches verfügbare US$-Guthaben auf die Gebühr angerechnet. Anschließend berechnen wir den Restbetrag über Ihre bevorzugte Zahlungsart. (Abrechnung des Gesamtbetrages über Ihre Zahlungsart durch Anklicken von "NICHT VERWENDEN" neben Ihrem USD-Saldo.) Sie können Ihren US-Dollar-Saldo durch den Verkauf von L$ an der LindeX-Wechselbörse erhöhen. Manche Premium-Konten von Einwohnern finanzieren sich selbst! Auszahlung durchführen (Abhebung) Aktualisierung: Seit dem 6. Juni 2016 können türkische Second Life-Einwohner PayPal nicht mehr für die Auszahlung ihres US-Dollar-Guthabens nutzen. Türkische Einwohner haben jedoch weiterhin die Möglichkeit, Käufe oder Auszahlungen via Skrill vorzunehmen. Für weitere Informationen zur Einstellung des PayPal-Dienstes in der Türkei besuchen Sie bitte die Website von PayPal (in türkischer Sprache). Der Nettoerlös aus dem Verkauf von Linden-Dollar wird Ihrem Second Life-Konto gutgeschrieben und, wie oben beschrieben, automatisch auf Ihre Kontogebühren angerechnet. Wenn Sie nicht wünschen, dass der Erlös aus dem Verkauf von Linden-Dollar auf Ihre Gebühren angerechnet wird, können Sie dieses Kontoguthaben auch als Echtgeld-Zahlung abheben. (Siehe Auszahlung durchführen)Beachten Sie, dass nur der Nettoerlös aus dem Verkauf von Linden-Dollar ausgezahlt werden kann. Geldeinzahlungen auf Ihr Konto und Gutschriften aus Geschenkcodes oder andere Gutschriften aus Werbeaktionen sind nicht rückerstattungsfähig und können nicht ausgezahlt werden. Auszahlungen sind nur im Rahmen unserer Nutzungsbedingungen möglich. Unter anderem wird vorausgesetzt, dass Ihre Registrierungsinformationen vollständig sind und überprüfbare Rechnungsdaten enthalten. Unter bestimmten Umständen kann Linden Lab weitere Informationen von Ihnen anfordern, bevor eine Anforderung bearbeitet wird. Werden diese Informationen zeitnah zur Verfügung gestellt, sollte dieser zusätzliche Schritt zu keiner signifikanten Zeitverzögerung führen. Die folgende Tabelle liefert eine Einschätzung, wann Sie über den USD-Betrag in Ihrem PayPal-Konto verfügen können, basierend auf dem Wochentag, an dem Sie Ihre Anforderung einreichen. Sie sollten an dem angegebenen Datum oder früher über Ihr USD-Guthaben auf Ihrem PayPal-Konto verfügen können. Bei den meisten Anforderungen sollte die Zahlung innerhalb von zwei Werktagen auf Ihrem PayPal- oder Skrill-Konto eingehen. Bei einigen wenigen Anfragen kann die Bearbeitung jedoch bis zu fünf Werktage in Anspruch nehmen. Feiertage verlängern das Zeitfenster der zwei oder fünf Tage um einen weiteren Tag. Gewünschter Tag Zwei Werktage später Fünf Werktage später Montag Mittwoch Folgender Montag Dienstag Donnerstag Folgender Dienstag Mittwoch Freitag Folgender Mittwoch Donnerstag Folgender Montag Folgender Donnerstag Freitag Folgender Dienstag Folgender Freitag Samstag Folgender Mittwoch Folgender Montag (Acht Kalendertage später) Sonntag Folgender Mittwoch Folgender Montag (Sieben Kalendertage später) Wie kann ich USD-Guthaben von meinem Konto abheben? Sie können Ihr Guthaben in US-Dollar via PayPal oder Skrill abheben. Dies wird Auszahlungsanforderung genannt, da Sie die Übertragung eines Guthabens aus dem Second Life-System auf ein reales Konto anfordern. Abhängig von der gewählten Abhebungsoption können Gebühren anfallen und Mindest-Auszahlungsbeträge gelten. Wie wähle ich eine Auszahlungsart? Wenn Sie die Überweisung eines Guthabens von Ihrem Second Life-Konto auf ein reales Konto mithilfe des neuen Systems anfordern, müssen Sie eine Auszahlungsart wählen. Zur Anforderung einer Auszahlung auf Ihr PayPal-Konto müssen Sie im Anforderungsformular Ihre PayPal-E-Mail-Adresse auswählen. Das Formular enthält eine Auflistung Ihres/Ihrer gegenwärtig bei secondlife.com registrierten PayPal-Kontos/PayPal-Konten sowie das von Ihnen für Auszahlungsanforderungen verwendete PayPal-Konto (falls Sie bereits Auszahlungen über das alte System angefordert haben). Zur Anforderung einer Auszahlung auf Ihr Skrill-Konto müssen Sie im Anforderungsformular Ihre Skrill-E-Mail-Adresse auswählen. Das Formular enthält eine Auflistung Ihres/Ihrer gegenwärtig bei secondlife.com registrierten PayPal-Kontos/PayPal-Konten sowie das von Ihnen für frühere Auszahlungsanforderungen verwendete PayPal-Konto (falls Sie bereits Auszahlungen über das alte System angefordert haben). Wählen Sie eines der bestehenden Konten aus oder fügen Sie im Fenster "Zahlungsart ändern" ein neues PayPal hinzu: Hinweis: Wenn Sie Ihre Zahlungsart ändern, benötigen wir möglicherweise weitere Informationen zur Bestätigung Ihrer Identität, bevor wir die Anforderung bearbeiten. Diese Bestätigung dient Ihrer Sicherheit. Kann ich Geld an das PayPal- oder Skrill-Konto einer anderen Person senden? Auszahlungen müssen an ein PayPal- oder Skrill-Konto gesendet werden, dass von Ihnen kontrolliert wird. Sie dienen nicht dem Zweck, Zahlungen an andere Personen vorzunehmen. Gibt es einen Mindest- oder Höchstbetrag? Der zulässige Mindestbetrag für eine Auszahlungsanforderung liegt bei 10 $, zuzüglich sämtlicher anfallenden Gebühren. Der Höchstbetrag je Transaktion liegt bei 9.999 §, abzüglich anfallender Gebühren. Wenn erforderlich, können Sie einen höheren Betrag auf mehrere kleinere Transaktionen verteilen. Wenn Sie Ihr Konto dauerhaft schließen, können Sie die Auszahlung des gesamten US-Dollar-Saldos anfordern, auch wenn dieser weniger als 10 $ beträgt. Dies ist der einzige Fall, in dem der Mindestbetrag von 10 $ keine Anwendung findet. Um diesen Vorgang zu beginnen, kontaktieren Sie unseren Support für weitere Hilfestellung. Welche Kosten fallen für die Durchführung von Auszahlungen an? Für jede Auszahlungstransaktion fallen Gebühren an. Diese betragen gegenwärtig 1 USD je Anforderung, zukünftig können jedoch andere Gebühren anfallen. Die Gebühren werden von dem Auszahlungsbetrag abgezogen, den Sie im Formular angeben, so dass Ihnen ein entsprechend verminderter Betrag auf Ihr PayPal-Konto überwiesen wird. Sie können Gebühren sparen, indem Sie höhere Beträge in geringerer Häufigkeit anfordern. Wie lange dauert eine Auszahlung? Die Bearbeitung von Auszahlungsanforderungen für PayPal- oder Skrill-Konten dauert in der Regel bis zu fünf Werktage (Montag - Freitag, außer US-Feiertage). Wir bemühen uns stets, die Abwicklung möglichst zu beschleunigen. Die Bearbeitungszeit kann sich jedoch aufgrund von Feiertagen und abhängig vom Transaktionsvolumen verlängern. Für den Fall, dass Linden Lab zusätzliche Informationen von einem Einwohner benötigt, ist die Bearbeitungszeit abhängig von der zeitnahen Bereitstellung der Informationen durch den Einwohner. Wie kann ich meine vorherigen und ausstehenden Anforderungen überprüfen? Einen vollständigen Verlauf Ihrer Auszahlungstransaktionen finden Sie auf der Seite Auszahlungsstatistik.. Alle vorherigen Anforderungen, die noch an Ihr PayPal- oder Skrill-Konto gesendet werden müssen, sind durch den Hinweis "Verarbeitung läuft" neben dem Zeitstempel gekennzeichnet. Wenn die Bearbeitung der Anforderung abgeschlossen erscheint, auf Ihrem PayPal- oder Skrill-Konto jedoch keine Geldbeträge eingegangen sind, kontaktieren Sie den Support für weitere Hilfestellung. Wie kann ich eine Auszahlungsanforderung stornieren? Möglicherweise haben Sie bei der Anforderung einen falschen Betrag oder falsche PayPal-/Skrill-Kontodaten eingegeben. Wenn Sie denken, dass Ihnen eventuell ein Fehler unterlaufen ist, überprüfen Sie Ihre Auszahlungsstatistik und kontaktieren Sie den Support für weitere Hilfestellung. Sie müssen uns mitteilen, welche Anforderung storniert werden soll (präzisieren Sie diese durch die Angabe des Datums/der Uhrzeit und des Betrages). Bitte benachrichtigen Sie uns schnellstmöglich, so dass wir eine Rückbuchung veranlassen und den Betrag wieder Ihrem Konto gutschreiben können. Anschließend können Sie die Auszahlung erneut anfordern oder den Geldbetrag verwenden, um Ihre Second Life-Gebühren zu bezahlen. Überweisungen Geld an Linden Lab senden Linden Lab kann keine Zahlungen per Banküberweisung mehr akzeptieren. Bitte nehmen Sie Einzahlungen auf Ihr Konto ausschließlich per Kreditkarte, PayPal oder Skrill vor. Geld von Linden Lab erhalten Linden Lab kann keine Zahlungen per Banküberweisung mehr an Sie leisten. Wenn Sie die Auszahlung Ihres USD-Saldos wünschen, nutzen Sie hierzu bitte PayPal oder Skrill.
  44. 0 points
    Finding items to buy Using boolean search operators Determining usage requirements Determining whether an item contains mesh content Adding items to your cart and giving gifts Giving gifts Editing your cart and paying After you buy Items delivered to the Received items folder Viewing your order history Unreceived and accidentally discarded items Writing a review Flagging an item on the Marketplace Email notification settings In other languages: Deutsch Español Français Italiano 日本語 Português Finding items to buy The Second Life Marketplace is the place to buy an amazing assortment of virtual items sold by fellow Residents. The Marketplace fee and listing policies govern the types of items for sale, as well as advertising, fees, and other guidelines for using the Marketplace. To start shopping in the Second Life Marketplace: Go to marketplace.secondlife.com. If you're not already logged into secondlife.com, click Sign In in the upper-right. Enter your Second Life name and password, and click Login. You can look for items you wish to purchase in several ways: By using the search box at the top of the page. By browsing the Categories and Communities on the left. By scrolling through the Featured Items. Important: You must be age verified to view Adult content both inworld and on the Marketplace. In addition, you must adjust your maturity preferences to access both Moderate and Adult content. For more information, see Maturity ratings and Age-restricted content. To search for something specific: Enter keywords in the search bar at the top of the page. You can use the boolean operators AND, OR, and NOT to refine your search. As you type, the search bar attempts to automatically complete your entry based on current marketplace listings. If desired, click the All categories dropdown to specify a category. Select your preferred option from the Show maturity levels dropdown. Press the Enter key or click Search. Items matching your search parameters are displayed on the right. Tip: To search for a particular merchant or store, click the Merchants/Stores tab. Once you have located the store, click Search this store to search only within that store. Using boolean search operators Boolean operators are simple words such as AND, OR, and NOT that can be used to either combine or exclude specific words in a search, which can help to achieve more accurate search results. Here is a short guide on how and when to use each available operator: AND - Narrows your search by requiring both words to be included in each search result. For example, a search of "red AND green" returns only results containing both the words "red" and "green". OR - Broadens your search by only requiring one of the words to appear in each result. For example, a search of "boats OR planes" returns results containing: only the word "boats", only the word "planes", or both the words "boats" and "planes" NOT - Narrows your search by excluding results that contain the words after the NOT operator. For example, "summer NOT winter" returns results that contain the word "summer" but does not show any results containing the word "winter". Boolean search operators must always be written in CAPITAL LETTERS in order to be recognized by the Second Life Marketplace search. Determining usage requirements Some purchases may require certain conditions for use. For example, a prefabricated building requires that you own land upon which to place it. Some purchases may also come inside boxes, which require a specific un-boxing procedure as described in Opening boxes. Usage requirements can be found on the right side of all item listings in the Second Life Marketplace: Use It Now: This item will be delivered directly to you or a friend in Second Life, unpacked and ready to use. No land or sandbox required. Unpacking Required: This item requires you to find a place in Second Life (such as a sandbox) to unpack and use it. See Opening boxes for additional information. Land Required: This item requires that you have access to land in Second Life in order to unpack and use it. In addition to these usage requirements, you may also see a message stating, "This item contains wearable items for your avatar," indicating that the product contains one or more attachments or clothing items. Determining whether an item contains mesh content Second Life Viewer 3.0 or higher is required in order to view mesh content. Furthermore, any object that is partially or fully composed of mesh content has a land impact based on prim equivalents, which are determined by calculating the actual impact of the object on computing resources, rather than by simply counting the number of prims in an object. You can determine whether an object on the Marketplace contains Mesh by checking the right side of the listing, underneath Permissions. If the object contains mesh, there is an indicator stating either Mesh: Partial Mesh or Mesh: 100% Mesh. If the object does not contain mesh, this indicator does not appear. Adding items to your cart and giving gifts To add an item to your cart: Click the item you would like to buy to see the item's detailed description. Click Add to Cart or Buy Now. Add to Cart saves your purchase to your cart for later payment and delivery. You can keep shopping for more items. Add to Cart as Gift saves your purchase to your cart as a gift for another Resident. The item must cost L$1 or more for this button to appear. See Giving gifts below for more information about giving gifts. Buy Now takes you directly to the checkout screen but does not affect or purchase the other items already in your cart. Giving gifts If you want to send an item to another Resident as a gift: Follow the steps above to find the right gift. Click on the item and select Add to Cart As Gift. Enter the recipient's Second Life first name and last name and click Find Resident. Important: If the recipient has only a username, not a first name and last name, enter the username. The system will show the name as "username Resident." A gift message window appears. If you would like to include a gift message, enter one here. Click Finished. The gift is now in your cart for later payment and delivery. Editing your cart and paying When you've finished adding the items you want to buy to your cart, click the Cart button in the upper-right. For each item, you can choose to: Remove it from your cart by clicking the Remove From Cart link below the item name. Buy more or fewer of the same item by changing the number in the Qty box and clicking Update quantities. You can also update the quantity of individual items by clicking the update link next to that line item. Change the gift message (if it's a gift). Once your cart is edited to your satisfaction: Click the Check out button. Review your invoice, then click Buy now to purchase the items using your Linden dollar (L$) balance.. Tip: While reviewing your invoice, you may click More payment options to add or select an alternate payment method such as a credit card or PayPal account. Note: When you use PayPal or a credit card to make a Marketplace purchase, your Transaction History shows a debit or credit originating from "Commerce Linden" or "Marketplace Linden." After you buy Items delivered to the Received items folder After purchasing an item, log into Second Life. You will see a Received items section at the bottom of your Inventory window. Click it to expand the Received items pane and see items and folders you have recently received: You may drag received items and folders from the Received items pane to one of your existing inventory folders. If you are using a third-party viewer, the Received items pane appears as an inventory folder named Received items. If your purchase was packaged in a box for delivery, you need to open the box before you can use the item.Learn about opening boxes. If you bought clothing or other items to attach to your avatar, see Avatar attachments to learn how to use them. Viewing your order history You can see what you've purchased in your order history: Log into the Marketplace. Click My Marketplace > My Account. On the left, select Order history. You can also check other account-specific information here. Unreceived and accidentally discarded items Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s). Note: If an item purchased on the Marketplace using PayPal or a credit card is not successfully delivered to you, the credit or debit will not appear in your transaction history, and the merchant will have no record of the purchase. Simply try to purchase the item again. If you accidentally discard an item, contact the merchant, explain what happened, and politely request redelivery of the item. Often the merchant will understand and redeliver, especially if the item in question isn't "no-copy." Unfortunately, Marketplace deliveries, unlike items sent manually from another avatar, are completely discarded and can't be retrieved from the Trash. Writing a review To write a review for an item you bought: Open your order history. Click Review Product in the order description for the item. Select the number of stars you want to give to that item, give your review a title, and write your review. Click Post your review. Tips for writing relevant and helpful reviews can be found at Writing Item Reviews on the Marketplace. Flagging an item on the Marketplace If you find merchandise on the Marketplace that you think is in violation of the Marketplace listing policies, please flag it for review by customer support. To flag an item: View the listing. Click Flag this item on the right. In the Reason for Flag dropdown, select your reason for flagging the item. In the Detailed Reason dropdown, select a more detailed reason. Click Flag to flag the item. Email notification settings You can change the types of email notifications you receive from the Second Life Marketplace: Visit http://marketplace.secondlife.com. If you are not already signed in, click Sign in in the top right corner of the page. Click My Marketplace at the top of the page, then select My account from the dropdown menu. Click Email settings on the left side of the My account page. On the Email settings page, under Shopping Notifications, click On or Off next to each type of email notification to set your notification preference. As a shopper on the Second Life Marketplace, you may receive the following types of email notifications: Order confirmation Gift notification Redelivery notification Revenue distribution notification Revenue distribution addition/removal notification
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    How to build objects Getting started Editing prims Using Shift-drag to copy objects Using the Copy selection feature Using the Content tab Linking objects Linking The Undo Feature In other languages: Français How to build objects This page presents a short "crash course" on building in the Second Life® virtual world. Getting started You can create objects only on land that permits building. Land that prohibits object creation is marked Building/dropping not allowed: when you are on such a parcel, you will see an icon at the top of your screen as shown in the image at right. To begin building: Right-click the ground and choose Build to open the Build window. You can also press Ctrl+4 or Ctrl+B or select Build from the top menu on your Viewer. In the Build window, choose the type of basic shape (or primitive) you wish to create, then click the location inworld where you wish to build it. The shape appears (typically with a resounding "whoosh" sound). Editing prims Use the Build window to move, resize, rotate and otherwise manipulate inworld objects. Tip: Checking Snap to grid in the Build window forces you to position objects on an arbitrary grid. This is helpful in making sure that objects line up correctly and are precisely spaced. The video tutorial below discusses working with the building grid, which is useful for precision in building. Topics include: Turning on the grid Adjusting grid increments Adjusting grid snap-to increments Altering grid length Snapping objects to the grid How to use the building grid from Torley on Vimeo. Moving Right-click an object and select Edit. This opens the Build window to the Object tab. Choose Move to enable the Position function. Click and drag the red/green/blue axes on an object to move it around. Clicking on the red (X), green (Y), and blue (Z) arrows lets you drag the object only along those axes. Rotating Right-clilck an object and select Edit. Choose Rotate in the Build window to bring up the rotation sphere. Click and drag anywhere within the sphere to rotate the object freely along all three axes. Click and drag a specific ring (red/green/blue) to rotate the object only around that axis. Resizing Right-clilck an object and select Edit. Choose Stretch from the Build window to bring up the sizing box. Click and drag one of the white corner boxes to scale the entire object proportionally. Click and drag a red, green or blue box to re-size a prim's length, width or height (respectively) without changing the other dimensions. If the Stretch Both Sides option is checked, the object's opposite corner moves in the opposite direction. If Stretch Both Sides is unchecked, the opposite corner remains in place. If the Stretch Textures option is checked, the object's textures are proportionally resized together with the object. If unchecked, the textures retain their original size. This means that if you are increasing the object's size, the textures repeat rather than stretching to fill the additional area. If you are downsizing, you will see only as much of the original texture as fits on the smaller object. Entering specific values Under the Object tab (shown above), enter specific X, Y, and Z coordinates to move, re-size, or rotate the object. Changes to these values are always based on the center of the object (the point where the red, green and blue axes meet). Advanced edits The Object tab offers several additional options for editing basic prim shapes. Here are some common examples: Path Cut (begin/end): Takes out a slice of the object along its Z axis. You can specify where the cut starts and ends. Hollow: Puts a hollow center in the object starting from the center of the shape and expanding out. You can specify what percentage of the radius is hollow. Twist (begin/end): Puts twists into the object, warping its shape as well as texture alignment. Taper: Reduces the size of the top or bottom sides (x or y axes, negative or positive) of the prim. Top Shear: Shifts (shears/skews) the top surface of the object away from the bottom. You can shift the X and Y axes separately. Dimple (begin/end): Cuts a hole in a sphere from ring of latitude (you specify the percentage) to the top or bottom of the Z axis. The dimple cuts straight to the origin of the object (leaving a cone-shaped hole). Three useful features You may find the following features useful as you build and move objects: Show Hidden Selection - Choose Build > Options > Show Hidden Selection to see the hidden contours and planes of a selected object. Show Light Radius for Selection - This feature shows the range of illumination for a lighted object. To use it: Right-click the desired object and select Edit > Features. Select the checkbox next to Light.The object is now a light source. Choose Build > Options > Show Light Radius for Selection to see how far the emitted light from the object travels. To adjust the distance of the object's emitted light, right-click it, select Edit > Features, and click the up and down arrows to increase or decrease the Radius. Show Selection Beam - The selection beam is the line of particles you see when you are pointing at and manipulating objects. The feature is on by default, but if you think it gets in the way, you can disable it: Choose Build > Options and uncheck Show Selection Beam. Using Shift-drag to copy objects You can Shift -drag to copy an object you have permission to copy. This isn't obviously stated in the build tools but is a popular way to copy objects. Here's a simple example: Right-click the ground and choose Build. Click the ground again to rez a generic cube. Right-click the cube and choose Edit. The positioning arrows appear. Hold down Shift , left-click one of the arrow heads, and drag the object. You're dragging the original, and a copy is left behind at the original location. Tip: If you use Build > Undo (Ctrl+Z) after Shift -dragging an object, the original snaps back to its original position — a creative use of selective Undo. You can do this to align it another way. Using the Copy selection feature Copy selection allows you to duplicate selected prims and align them adjacent to each other. For example, if you're copying sections of a wall and Shift -dragging to copy is proving tricky to fine-tune, you may want to take advantage of this alternative. To understand how this works, let's use a simple example: Right-click the ground and choose Build. Click the ground again to rez a generic cube. From the Build Tools window, select Create. Check Keep Tool selected so we can do the following steps repeatedly. Click the Copy selection checkbox. For now, check Center Copy and uncheck Rotate Copy. Now, click on the faces of the cube. Each time you do so, the cube is duplicated, aligned edge-to-edge with a previous cube. Here's what the options do: Center Copy - Copies are centered on the target object, which is useful for neat building in-a-line where you want objects to be aligned along an axis. Otherwise, objects will be placed edge-to-edge, but may be staggered or askew. Note that with curved prims like spheres, this means one of the copy's edges is touching the source, but isn't interpenetrating (overlapping). Rotate Copy - Copies rotate to match the target object, instead of the original values the source object has. This can make it easier to line up something that's already at an angle, such as a house's slanted roof. Using the Content tab If you have permission to modify an object, you ca use the Content tab to:: Drag any objects from your Inventory into the Content folder. Copy or move the contents of an object to your Inventory. Permanently delete objects from the Content folder. To add inventory to the object Content folder: Right-click the object inworld and choose Edit from the pie menu (or press Ctrl-3 and click on the object). Open the Content tab (click More if you can't see it). Drag the desired item from your Inventory into the Content folder. To remove objects from the Content folder: Right-click on the object inworld and choose Open from the pie menu. Use one of the following options: Open your Inventory and drag the contents to your Inventory window. Click Copy to Inventory. Click Copy and Wear. Note: If the contents have copy permissions, a copy is placed in your Inventory. If an object is (no copy), the object will leave the Contents folder and move to your Inventory. Select one or more objects (Ctrl-select more than one object), right-click and select Delete (or press the Delete key on your keyboard) to remove objects without placing them in your Inventory. Important: Objects that are not rezzed, but are instead deleted from a Content folder do not go to your Inventory Trash folder! They are permanently deleted. If the object is (no copy), be aware it will be gone if you select it and press the Delete key! Note: Unlike your own inventory, an object's inventory cannot have two items with the same name. If you copy an item with the same name as an existing item into the object's inventory, the new object will be renamed; e.g. object, object 1, object 2 etc. Linking objects You can link several primitives (prims) together to create one cohesive object. A linked object is, for all intents and purposes, considered one object. It has one name, acts as one object (for example, if physics are enabled on it), and it cannot be broken apart unless you Unlink it. However, a linked object still counts as the sum of its prims when determining your land's object limits. One prim of the object is considered the parent or root link. The name of the parent link is the name of the whole linked object. The inventory of the root prim is, for most purposes, the inventory of the whole object. The center (or origin) of the root prim is the center of the whole object, even if the root prim is not the physical center of the object itself. Vehicle scripts look at the root prim's orientation to determine the "front" of the vehicle. As a result, it is important which prim you select as the root prim. Linking Follow these steps to link together two or more prims: If you are not in the object Editor already, right-click any object and choose Edit, or open the Editor with Ctrl-3. With no object selected in the editor, hold down Shift and click on each prim you wish to link together, one at a time. Make the most important prim and/or scripted prim (root) the last one you select (such as the seat of a vehicle). Then, go to the Tools menu and select Link, or just press Ctrl-L. You can select Tools->Unlink or press Ctrl-Shift-L to break the object apart. Be aware of the following limitations: A linked object cannot exceed 54 meters in any dimension. Normally a linkset can have up to 256 prims; sitting avatars count as one prim each. Vehicles, or any physics-enabled object, cannot have more than 32 prims (sitting avatars don't count toward the physical prim limit). There is no nesting of linked groups. In other words, if you link a third object to two objects already linked and then unlink them it will not yield two groups but three. The Undo Feature Second Life's Undo is used to revert certain changes to an earlier state. While selecting an object, use Build > Undo, or the much quicker keyboard shortcut of Ctrl-Z. Watch this video to learn more: How to use Undo from Torley on Vimeo. Limitations Undo doesn't work if you have: Changed any of the texture settings on an object. (It won't switch back to the previous setting.) Deleted an object. (It won't bring it back inworld.) Added contents to an object. (If you drag a no-copy object from inventory into another object's contents, selecting Undo won't take it out.) This isn't all-inclusive; Undo generally doesn't work for most of an object's parameters. What does undo work on? Undo primarily reverts changes made to the position, size, and rotation of an object. For example, if you accidentally move a sofa inside a wall, undo snaps it back to where it was last. As shown in the video above, Undo can help you retrieve objects lost in walls. If you change the position, size, or rotation of an object using the numerical entry fields in the Build window's Object tab, you must click the object again to bring into focus and make Undo work. You can also use Undo when writing notecards or editing scripts; in this context, it functions similarly to a word processor's, and untypes what you last entered. Undo should also work on attachments. Please note that: Each object has its own independent "chain" of undos which remembers multiple steps. Since this data is stored on our servers, you should be able revert changes to objects inworld even after relogging. Remember that you must specifically select an object to undo changes to that object. (You'll see the positioning arrows and a yellow silhouette glow.)
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    Second Life Share is also available for Twitter and Flickr. Opting in to Second Life Share for Facebook Adding and removing the Facebook toolbar button Updating your Facebook status Posting a photo to Facebook Checking into a Second Life location on Facebook Visiting a Second Life location from Facebook Opting out of Second Life Share for Facebook Removing Second Life Share from Facebook Video - Introducing SLShare for Second Life Opting in to Second Life Share for Facebook The first time you use SL Share, we guide you through the process of opting in. Unless you remove or delete the SL Share app on Facebook, you will not need to opt in again: Choose Me > Post to Facebook to open the Post to Facebook window. Click the Account tab of the Post to Facebook window. Click the Connect button. Follow the steps to accept or decline the App Request. You must accept in order for Second Life to share your status updates, uploaded photos, and Second Life location with Facebook. Follow the steps to accept or decline the Permissions Dialog. This allows you to set privacy settings for SL Share. The default is set to "Friends", but it can also be set to "Only Me" or you can customize or exclude Facebook friends from seeing your posts. Adding and removing the Facebook toolbar button You can add a Facebook button to your toolbar in the Second Life Viewer, giving you easy access to the Post to Facebook window: Select Me > Toolbar buttons from the top menu bar in the Second Life Viewer. From the Toolbar buttons window, click and drag the Facebook button to the bottom or side edge of the Second Life Viewer window. Edges where you can drop the button are highlighted in blue when you pick up the button. You can now click the Facebook button to open the Post to Facebook window. This button does the same thing as choosing Me > Post to Facebook from the top menu bar. To remove the Facebook button from your toolbar: Select Me > Toolbar buttons from the top menu bar in the Second Life Viewer. Click and drag the Facebook button from your toolbar onto the Toolbar buttons window to remove it from your toolbar. Updating your Facebook status Select Me > Post to Facebook from the top menu bar in the Second Life Viewer. Click the Status tab. Enter text in the What's on your mind box. Click the Post button to post your status on Facebook. Posting a photo to Facebook Select Me > Post to Facebook from the top menu bar in the Second Life Viewer. Click the Photo tab. Position your camera to frame the shot you want, then click the Refresh button in the Post to Facebook window. Select an image resolution from the dropdown menu. The default resolution is 800x600. Changing the resolution automatically refreshes the screenshot. Choose a photo filter from the dropdown menu (Optional). Add a comment to the photo (Optional). Check the Include location in posting box to include a SLurl to the location where the photo was taken. This box is checked by default. Click Post to post your photo to Facebook. Photo filters When uploading a photo, you may choose from several predefined filters to add fun and interesting effects to your photos in Second Life: No Filter 1970's Colors - Color correction to give a "vintage 1970" look Autocontrast - Automatic gray rebalancing from dark to bright based on the image luminosity histogram Black & White - Changes the photo to black and white Heat Wave - Adds an aged film effect and vignetting Intense - Intensifies all color saturation for a more cartoonish look Jules Verne - Changes the photo to black and white and adds video scan lines and distortion Lens Flare - Add colorize effects to simulate a film camera light leak and lens flare Miniature - Sharpen and blur regions selectively to give a "tilt shift" effect Newsprint - Use a black and white screening to simulate newspaper screening Overcast - Reduces intensity of colors Sepia - Color conversion to sepia tones and vignette for a retro look Spotlight - Burn the edges and dodge the center to focus the attention in the center of the image Toy Camera - Simulate the look and feel of a film toy camera through vignetting and edge blurring Video - Adds video scan lines for the look and feel of an old CRT screen Checking into a Second Life location on Facebook Select Me > Post to Facebook from the top menu bar in the Second Life Viewer. Click the Place tab. Enter text about the location in the text field (Optional). Check the Include overhead view of location box to show a map image of the location you are checking into. If you do not check this box, the Second Life logo is displayed instead. Click Post to check into the Second Life location. Visiting a Second Life location from Facebook When you see a photo or check-in post made by someone using Second Life Share, here is how you can visit that location: Click the wall post on Facebook (either the thumbnail or the hyperlink). The Second Life Maps page opens with more information about the region. Existing Second Life users can click Visit this location to open Second Life and teleport to the location when they log in. New Second Life users click Join now, it's free. They can then set up a new account and visit the location once they log into Second Life. Opting out of Second Life Share for Facebook If you have opted into SL Share, you can opt out and disconnect the feature using the following procedure: Select Me > Post to Facebook from the top menu bar in the Second Life Viewer. Select the Account tab from the Post to Facebook window. Click the Disconnect button. This disables the connection and deletes any related cookies. To re-enable SL Share, you will need to provide your Facebook credentials again. Removing Second Life Share from Facebook Here is how to remove the SL Share app from Facebook: Log into Facebook. Go to your App Center at: https://www.facebook.com/appcenter/my Find the Second Life app. Move your mouse over the app, then click the "X" on the upper right of the field. Click Remove. Video - Introducing SLShare for Second Life
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    Overview Obtaining grandfathered pricing Region transfers Limited-time "buy down" event How to participate in the buy down event Overview Some older Regions have "grandfathered" or discounted pricing on their monthly maintenance fees. In 2010, we raised the maintenance fees of private Regions to match the increased costs of newer and more powerful server hardware to run new Regions, but allowed existing Region owners to continue paying the original lower monthly rate. While grandfathered pricing was originally a bonus for existing Region owners in 2010, there are options available for those who wish to obtain a grandfathered Region by other means. Obtaining grandfathered pricing Many grandfathered Regions were obtained before February 2010 and have simply retained their original pricing. However, there are ways to obtain a Region with grandfathered pricing, such as a Region transfer or special promotional offer. Region transfers As of November, 2015, you may transfer grandfathered-priced Regions in accordance with the transfer pricing schedule. We are unable to swap the price of a current grandfathered Region with a non-grandfathered Region. Grandfathered pricing stays with the Region for the life of the Region or until it is transferred or converted. If a grandfathered Region is abandoned and subsequently reactivated, its maintenance fee is updated to the current monthly rate for its Region type. Limited-time "buy down" event For a limited time in 2016, we offered a chance to "buy down" the maintenance fees on your existing Regions. By paying a one-time fee, you could take advantage of grandfathered maintenance rates for the lifetime of your Region. The pricing for this offer was as follows: For a full Region: One-time buy-down fee: $600 Grandfathered monthly maintenance fee: $195 each month (regularly $295 each month) On May 29, 2019, the maintenance fee was announced to be lowered to $179 each month (in accordance with a decrease in maintenance fees across several full private region offerings). For a Homestead Region: One-time buy-down fee: $180 Grandfathered maintenance fee: $95 each month (regularly $125 each month) If you plan to keep your Regions for longer than six months, this offer is a great deal! Note: This offer cannot be combined with our Education and Non-Profit discount program, and cannot be applied to Skill Gaming Regions. How to participate in the buy down event This offer has ended as of 11:59PM PDT on October 4, 2016.
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    Usernames The format of your username depends on when you registered the account Logging in with your username Using a Viewer with separate first and last Name login fields Using a Viewer with a single name login field Showing or hiding others' usernames Display names Allowed characters Setting or changing your display name Showing or hiding others' display names Information for content creators and merchants Both username and display name are visible on objects Username is shown in transaction history Search covers both usernames and display names If customers know your username, don't set your display name to avoid confusion LSL uses only "full name" derived from username In other languages: Deutsch Español Français Italiano 日本語 Português Pусский Türkçe In Second Life, you have: A username, your unique Second Life account name that you choose when you register your account. Once chosen, you cannot change your username. A display name shown to others inworld and on your profile. You can change your display name as often as once a week. In addition, you can always reset it to its default, your username. Your username and your display name are totally separate. If you haven't set a display name, then it defaults to your username. Usernames Your username is the unique account name or account ID you use to log into Second Life. By default, it appears above your avatar inworld and identifies you to other Second Life Residents. You can also set a display name that appears above your username. The format of your username depends on when you registered the account In 2010, Second Life changed from registering new accounts with a "first name" and "last name" to a single-word username If you registered your account after mid-2010, you created a unique, single-word username; for example: mortimer1980, or jsmith57. When you log in to Second Life, you simply enter the username you selected when you registered. If you created your Second Life account before mid-2010, you have a Second Life "first name" and "last name" that determine your username as follows: firstname.lastname. For example, if your Second Life name was originally Joe Smith when you joined, your username is joe.smith. Your username is a unique and personal account identifier in Second Life, and as such, once you choose it you cannot change it. However, you can change your display name as often as once a week. Your display name appears above your username by default and is a flexible way to identify yourself to other Second Life Residents. Logging in with your username The official Second Life Viewer requires a single username. However, some third-party viewers still have fields for a first name and a last name. Using a Viewer with separate first and last Name login fields If you are a newer Second Life Resident with a single-word username: Enter your username in the First Name field. Enter resident in the Last Name field. For example, if your username is thejoesmith, enter: First name thejoesmith Last name resident If you are a longtime Second Life Resident with both a first and last name, simply enter your first name and last name in the corresponding fields. For example, if your Second Life name is Joe Smith, enter: First name Joe Last name Smith Using a Viewer with a single name login field If you are a Second Life Resident with a single-word username, simply enter that username along with your password and log in as usual. If you are an older Second Life Resident who has a first and last name, you have two options: Enter your original first and last name (in lowercase, separated by a period) into the field provided OR Enter your original first and last name separated by a space (case does not matter). For example, if your SL name is David Dearheart: Username: david.dearheart OR david dearheart OR David Dearheart Then enter your password into the Password field and log in. Showing or hiding others' usernames You can't control the display of your username to other Residents, but you can control whether you see others' usernames and whether you see your own name. To show or hide usernames inworld, both above other avatars and in chat: Log into Second Life. Choose Me > Preferences from the top menu. Click the General tab. Select the Usernames checkbox. If the box is checked, usernames are shown. If the box is not checked, usernames are hidden. Click OK. A club scene showing usernames and display names is illustrated at left. In this image, some usernames are blurred. Notice that only the username is shown above avatars who haven't set a display name. Display names Your display name is: A name you choose shown to other avatars in the Second Life virtual world. A string of charactersup to 31 characters long that contains at least one alphanumeric character. It can include most Unicode script characters, spaces, and some punctuation. Distinct from the username you use to log in. Not necessarily unique; other avatars may have the same display name as you. You can choose whether or not to show other Residents' display names and usernames inworld. If you choose to view display names or usernames, they appear in the name tags above every avatar and in chat. Allowed characters In addition to letters and numbers, you can use the following characters in your display name: ' (apostrophe) - (hyphen-minus) . (full stop) : (colon) · (middle dot) ֊ ֊ (Armenian hyphen) (Hebrew geresh) ״ (Hebrew gershayim) ་ (Tibetan tsheg) - (hyphen) ’ (right single quotation mark) ‧ (hyphenation point) = (katakana-hiragana double hyphen) · (katakana middle dot) Setting or changing your display name You can change your display name once every seven days, but you can Reset it at any time, which makes it appear as your "classic" Second Life first name and last name, or your username. To set or change your display name: Log into Second Life. In the Second Life Viewer, click Me > Profile... or in the toolbar. Click Edit Profile. Click Display Name. Type the desired display name in the field under New Display Name. Type the name again to confirm. Click Save. Note: Changes to your display name may take up to 24 hours to propagate throughout all of Second Life's systems. Showing or hiding others' display names To show or hide display names inworld, both in chat and over all avatars: Log into Second Life. Choose Me > Preferences from the top menu. Click the General tab. Select the View Display Names checkbox. If the box is checked, display names are shown. If the box is unchecked, display names are hidden. Click OK. Information for content creators and merchants Both username and display name are visible on objects Object properties and build tools show both the username and the display name of an object's owner and creator. During Linden dollar and other transactions, both your username and display name are visible. Display names on objects change when you change your display name, although it may take up to one day for the change to appear everywhere. Username is shown in transaction history Your transaction history shows only usernames for both buyers and sellers. Search covers both usernames and display names When you search for a Resident, search results contain both display names and usernames so that you can easily determine which John Smith you're really looking for. If customers know your username, don't set your display name to avoid confusion To emphasize your username, don't set your display name; this way your display name and username match. As a precaution, you may also advise your customers that they should only pay avatars/objects matching your username. LSL uses only "full name" derived from username LSL functions return the "full name". For example: Username: kelly.linden Full name: Kelly Linden Display Name: Teh Kellz For more information, see LSL Avatar/Name in the Second Life Wiki.
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