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Showing content with the highest reputation since 09/08/1970 in Knowledge Base Article Comments

  1. 4 points
    For anyone having difficulty with the Destination Guide suggestion form, an alternative is to email the editors directly with your inquiry via the email address: editor at lindenlab.com (replace "at" with @).
  2. 4 points
    Marketplace Search Option Desperately Needed How often do you try to search for something on Marketplace and discover your search result ends with you trawling through pages of what is best described as SPAM LISTINGS of the same item with the same picture but in a separate listing for 20-50 + color options !!. Please give us an option to be able to filter out sellers by un checking a seller or their ads from our searches simply by clicking that sellers name on the listing and selecting hide seller even if it is just temp for that login, just as you can on sites like ebay and amazon. This I am sure will be a very popular option among many customers
  3. 2 points
    many times, I just give up and buy nothing. An option like this would save my sanity and keep me shopping!
  4. 2 points
    Landbots are no longer allowed, as per Linden Lab Official:Bot policy (http://wiki.secondlife.com/wiki/Linden_Lab_Official:Inworld_policy_on_bots#Policy). This section should be removed (from http://community.secondlife.com/t5/English-Knowledge-Base/Selling-and-renting-land-to-others/ta-p/700135#Section_.1.1): "Some Residents use scripted agents, or "landbots," which can detect land at below-market prices the moment it appears in search, teleport to the spot and buy the land faster than any human can. While landbots are legal in Second Life and provide a valuable service for Residents who wish to sell land quickly, ..."
  5. 2 points
    In section The About Land Window (http://community.secondlife.com/t5/English-Knowledge-Base/Managing-your-parcel/ta-p/700113#Section_.10), the following text appears: Home Page - Address of the media you would like to show on your parcel. For example,http://secondlife.com is the URL for Second Life's Knowledge Base. Set the Media URL by pressing the Set button and entering the new URL into the SET MEDIA URL window. http://secondlife.com (which is also the example given in the accompanying graphic) is NOT the URL for Second Life's Knowledge Base (http://community.secondlife.com/t5/English/tkb-p/English_KB), it is the URL for the Dashboard (when logged in; redirects to secure page https://secondlife.com/... ). In addition, the link points to neither the Knowledge Base nor the Dashboard. Instead, it points to the Wiki (http://wiki.secondlife.com/).
  6. 2 points
    With local payments active for non-U.S. residents, the chapter about setting up a payment relationship needs to be updated: You cannot simply add a payment method anymore, you actually have to buy Linden Dollars or stuff on the Marketplace to be able to store a payment information!
  7. 1 point
    how do you verify your age with LL
  8. 1 point
    Great idea. This can be so frustrating. We need something like this to filter out the spam ads.
  9. 1 point
    The graphics in this article need to be updated to reflect the current viewer. There also should be a section devoted to group fees, such as a fee to join the group and roles having to pay group liabilities. Many new people are not aware that they should pay attention when they join groups to see if there is a fee and to check to see if they are expected to pay for group liabilities. If they are, they can leave the group to avoid these charges. We get questions about this all the time in the Answers and Forums sections from new people that think their money was stolen. It is important to newbs since so many have little to no money yet and some even log on and find they have a negative $L balance. It's the kind of thing that can turn them off to SL and make them leave.
  10. 1 point
    Windows 10 1) Uninstall Second Life using the Programs and Features tool in the Windows Control Panel. 2) Open C:\Users\<username>\AppData\Local and delete the contents of the SecondLife folder if present. 3) Open C:\Users\<username>\AppData\Roaming and delete the contents of the SecondLife folder if present. 4) Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/. Note: <username> is your PCs Windows 10 User Account Login Name If you can't see the files or folders described above: 1) Using File Explorer navigate to -> This PC\C:\Users\<username> 2) Type the following in the path address field C:\Users\<username>\AppData\ 3) Now you can open the Local & Roaming folders as needed.
  11. 1 point
    Concerning the "strict naming" of "custom LOD files". This paragraph appears to be inaccurate and/or superceded by code changes* in two ways. First, I recall that it was the naming of the objects in the file that had the strict suffix requirements, not the naming of the files. Second, this requirement seems to have been relaxed, even with ImporterLegacyNaming set to False. Thus the file combinations listed in BUG-8996 are uploaded successfully whether ImporterLegacyNaming is True or False. Neither the file names, nor the object names in those files have the prescribed suffixes. This is presumably because something like the changes requested in that jira, which make life much easier, were made. This part of the documentation was probably written before those changes. {*tests in release viewer 3.8.4 (305119)}. (Note however that this may change again with recent commits for 8.3.5)
  12. 1 point
    It looks like we have a complete list of shortcut keys here: http://wiki.secondlife.com/wiki/Shortcut
  13. 1 point
    This article needs to be updated regarding th ecurrent policy for educational/non profit discounts. Article has been updated. TY
  14. 1 point
    Deberían quitar del artículo las noticias ya que los links indicados no existen mas en el apartado Land del blog. De hecho, la versión en inglés no tiene dichas noticias. SaludOS/2
  15. 1 point
    1) Remains the problem of my previous comment. 2) And more. About we can set or Home on "Land OWNED by a group" perhaps is a little vague. Anyone in a group with the proper ability in the rol can set the Home in land SET (not owned, not deeded) to group.
  16. 1 point
    The "Item listing fields" paragraph needs the adittion of "Usage Requirements" (between "Permissions" and "International tabs"). Sorry, edited for typo (my bad English LOL).
  17. 1 point
    See this paragraph: There are three types of land you can set as your home location: Land you ownLand owned by a group you belong toInfohubsThe link of Infohubs goes to an "Unexpexted Error" page.
  18. 1 point
    For the Spanish users of 3D software, it's very odd translate "mesh" as "modelo". In Spanish is fully usual the word "mesh" when you use 3D software. In fact, Spanish Blender Support Communities (as g-blender), or tutorials (as blender-gulo), or the official Spanish Forum of SL in threads as this or this or this or this and others, or SL private forums (as this thread of my forum use "mesh" and "meshes" without problem. Another possible translation is "Malla" (see the article in the Wikipedia in Spanish). But "modelo"? Resume: I do not know any Sapnsih speaker who uses the word "model" instead of "mesh". Just my opinion, of course, maybe I'm wrong - - - - - - - - - - Para los usaurios ene spañol de software 3D, es muy raro traducir "mesh" como "modelo". En español, es muy corriente usar el término "mesh" en el contexto de programas 3D. De hecho, comunidades de soporte de Blender en español (como g-blender), o manuales (como blender-gulo), o el foro oficial en español de Sl en temas como este o este o este o este y otros, o foros privados sobre SL (como este tema de mi foro) usan "mesh" y "meshes" sin problema. Otra posible traducción es "Malla" (ver el artículo de la Wikipedia en español). ¿Pero "modelo"? En resumen: no conozco a ningún hispano hablante que use la palabra "modelo" en vez de "mesh". Es sólo mi opinión, claro, puedo estar equivocada.
  19. 1 point
    Perhaps (only perhaps) it could be added after "You can attach nearly any type of inventory item to a notecard. Attached images and landmarks can make a fabulous addition to informational notecards, and notecards-within-notecards can provide you with some interesting options for organizing your text" something like "Add boxes or objects from your inventory that you do not normally use often can be a convenient way to organize and reduce your inventory items".
  20. 1 point
    In the Open and Unpack a Box section, I suggest adding a final step: "6. When you have finished unpacking your box, please remember to either Delete it or Take it back to your inventory." I think it's important for newcomers to learn to pick up after themselves. Not all places have autoreturn. Besides, littering is inconsiderate.
  21. 1 point
    Maybe the link of "Contacting Linden Lab Billing" is broken: http://d3.parature.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=6500
  22. 1 point
    Not really sure if this comments section is the right place to add things like this but ... Just wanted to add that if you use a Viewer with the latest 2.xx code you can also have multiple attachments on a single attachment point (in other words you could, for example, wear more than one thing on the skull attachment point which might allow you to more easily wear hair and a hat). To use multiple attachments in a compatible viewer you need wear one item on a particular attachment point then, to add additional items to that attachment point, right click the additional item from your inventory and choose 'Add'. Note that compatible viewers also have a similar option for wearing multiple clothing layes that works in the same way (wear one clothing layer than choose 'Add' via right click to add additional layers). Not sure if there is a separate Knowledge Base article detailing this but, if there is and I find it, I'll link it here too :)
  23. 0 points
    I tried both of the email links and neither of them would go through for me. That's not good.
  24. 0 points
    The email link to the Destination Guide Editors is broken and only takes you to a blank page. Information should be included as to how a the Destination Guide SLURL for an existing venue in the Destination Guide that has moved can be updated.
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