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  • Accessing adult and moderate content in the Marketplace

    If you are 18 or older and would like to be able to view and search for moderate or adult content in the Marketplace, you must have your date of birth in your profile.

    If you do not have a date of birth set, please create a new support case:

    1. Log in to the Support Portal and Submit a case.
    2. Under What type of problem are you having?, select Marketplace from the dropdown menu.
      A new dropdown menu appears under the title Marketplace.
    3. Under Marketplace, select General Marketplace Issues.
    4. Enter your request to add your date of birth to your account.
      example: "I would like to add my date of birth to my account so I can access adult content."
    5. Click the Submit button at the bottom.

    The support team can now help you get your date of birth on file.

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