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When I click on Second Life viewer something pops up saying it failed


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You're going to have to be much more specific about what "something" says when it pops up.  "It failed" isn't helpful at all. Error messages are some of the best clues for finding out exactly what went wrong.  While you're adding that information, tell us about your computer, its graphics card, its operating system, its Internet connection, and anything else you can share.  Also, when does this thing pop up?  While you are logging in?  When you try to teleport?  Some other time? To add information, click on the Options link in the upper right corner of your question and select EDIT. Please do NOT start a new thread.

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