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Rolig Loon

program won't install

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Maybe not, but if your firewall blocks the Second Life viewer, the viewer will tell you that it can't see the connection.  See >>> http://community.secondlife.com/t5/English-Knowledge-Base/Using-Second-Life-with-a-firewall/ta-p/1304539 .  While you;re at it, you probably ought to whitelist your antivirus routine too.   Some antivirus programs (Norton especially) sense that the SL viewer is a threat and will block it.  See >> http://wiki.phoenixviewer.com/antivirus_whitelisting .

Other things to check, but not necessarily causing you trouble yet .... (1) If you're on wireless, get off it.  Wireless is inherently less stable than a direct cable connection. It's a common source of connection issues for SL residents.  (2) Reboot your router periodically to clear its RAM and let it get a fresh grasp on an IP address. 

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Won't install says to check the network connection-- seconds from finishing the install!!!

 

Nothing wrong with the network connection!

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