everything is pink to me on SL3 viewer why?

[Caitriona Eyre]

when i downloaded the SL3 viewer everything was pink to me has anyone else had this issue?

and how can i resolve it?

 

[Cinnamon Lohner]

Update your ATI graphics drivers.

--Cinn

[valerie Inshan]

@ Rolig, forgive me........ sighs

 

At the risk of repeating myself yet again .....  You are not the only one.  Look down the list of questions before yours and you'll see several others.  Some people who have ATI graphics cards are having this problem with the most recent V3 upgrade.  See http://jira.phoenixviewer.com/browse/FIRE-4945 .   For a quick but temporary solution, go to Preferences >> Graphics and disable Basic Shaders.  For a more permanent solution update the 12.1 Catalyst driver from http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx?type=2.4.2&product=2.4.2....  or run the AMD driver autodetect tool to update: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

[Rolig Loon]

Yay Valerie!  You saved me from cutting and pasting that message AGAIN. :smileyfrustrated: (Are we up to 500 times yet? I have lost count, but I swear it feels like 500.)

[Ansariel Hiller]

Because you didn't use the search or looked at any of the topics presented to you when you typed "pink" in the question box!?

[NarCozZ Harcassle]

Try to re installl SL3 viewer

Update drivers on your video card

try use lower settings

desactivated filtering anisotropic in preferences/advanced/hardware

 

probably its your video card... try to use low viewers like at "singularity" or "projectviewer mesh"

[jwenting]

lower your graphics settings.

[MichaelDiamondBlack]

My Kokua viewer surrounding are pink!

[Rolig Loon]

Read the correct answers above your post in this ancient thread. Update your graphics card drivers. See http://community.secondlife.com/t5/English-Knowledge-Base/Graphics-cards/ta-p/700073