Why can't I see someone else's picks?

[Alyssa Jessop]

I recently made a purchase from someone on the marketplace, had an issue with the purchase and wanted to contact the seller, so I looked them up in search and read the blurb about looking at her picks to find out info on contacting them re: store issues, so went to look up her profile...

No picks tab.

No tabs at all.

I had a friend check her profile and sure enough, he can see her picks and other tabs.  But I cant.\ I can see other people's picks tabs, just not this particular user.  Any idea why?

 

 

[Ry0ta Exonar]

I have no idea but while ago my friend told me the same thing, ie he can't see my profile but he can see it if he goes to https://my.secondlife.com/ . (you need to add user name after "/" , like https://my.secondlife.com/Alyssa.Jessop )

So if you have to contact her, try that.

 

[Dilbert Dilweg]

Those tabs are "web based" you might look into your privacy settings ( in your viewers preferences) if blocking cookies or what ever. and also on the privacy tab is a "clear history" button. that will clear your web cache incase something is preventing those tabs

[Darren Scorpio]

Because you are using a viewer with web profiles and your friend is using a 1.2x viewer and it is more than likely that the merchant is also using a 1.2x viewer and is not aware of the privacy settings and is expecting everyone to be able to see her profile picks. 1) Use a 1.2x viewer to see her picks, or 2) Simply send the merchant a notecard with the question about the product and then politely point out to them that her picks tab is hidden from her non-friends. 

[Qwalyphi Korpov]

The resident who provided the previous content, if any, has replaced it with this generic statement.

[Alyssa Jessop]

Interesting!

Thanks for the info guys, I'll try that!

 

[jwenting]

sometimes, keep in mind, profiles (and other things) can be very slow to load. I've tried to look at peoples' profiles for updates that I know have info only to have to wait several minutes for the screen to fill.