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steal password and email


Marla Langer
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Submitting the ticket is the only way to fix the problem. I'm sure LL will check logs and help in any way possible. But, I'm going to be honest and say the only way someone can access your friends account is by logging into it. They had to have gotten the password somehow........either your friend told them the password or the password was easy to guess. Both are things LL cautions everyone about. There's only so much that can be done once someone accesses someone else's account. Your friend is just going to have to wait for LL to get back to them. Unauthorized access to another's account is one of the things LL takes very seriously. 5 hours ago would make it 6:00 pm PST and most Linden employees are gone for the day.

 

I know, I"m not all that encouraging but, really, there's not much else that can be done.

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What Peggy said. In addition, tell your friend to NEVER EVER give his password to ANYBODY, not even his best friend or partner. Like in RL, you never know when and why someone can decide to betray you. Sorry that your friend is learning this lesson the hard way.

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