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SilkyVv

Failed Paypal Transaction

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Hi,

Is there and problem with Linden Lab server or are they updating it as i was unable to purchase some Lindens via PayPal? I have followed their setup requirementand changed the billing limit for Linden Lab and it still cant go through. 

I will call directly to paypal support but i am certain they will say its the merchant issue. ;(  AND I need to SHOPPPPPPP..... lol

 

Regards

 

Vv

 

 

 

 

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You'd better call the billing support. Then you should be able to SHOPPPPPPP!!!:smileyvery-happy:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only

Email : support@payments.secondlife.com

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Hi Valerie,

 

Thanx for you lead. I have sopken to Paypal and they insisted me to speak to my bank Online Banking Tech Team and not their Customer Service as the problem generated from their online technical side. Since its 8.30pm my time, i can only speak to customer service and true enough, he cant help much as he need to refer to the "back office" which only operate from 9am-5pm!!!!! :matte-motes-sour: 

So he can only suggest that i try to repeat the transaction again after they perform their Reset Maintenance around 12 midnight otherwise I will have to call back on MONDAY to get hold of their technical team!!!!!  

Oh my GAWDDDDDD !!! I hope it resolved and sorry if i my statement seems to be pointing to Linden Lab. :matte-motes-wink-tongue:

 

Rgds

 

Vv

 

 

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check your payment information to make sure nothing has changed  with it..

some of us have had our payment information changed without knowing about it..

the way we ended up finding out was when we went to go buy lindens and couldn't..

just make sure it hasn't reverted back to some older information or something like that..

 

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Same issue here.  I have both CC and Paypal .  Had to cancel my CC recently due to fraud.  That's my default pay method, so I entered a new CC and tried to remove the old one.  No dice. It still defaults to the old CC number.   I have Paypal, so I used that for MP purchases until Paypal suddenly wouldn't take my password and kept coming up with an error message.  I tried clicking the link on the purchase order page to see "other options" but the link doesn't take me anywhere.  Anybody have other suggestions?

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I just came here a couple days ago with the same prob and thanks to a couple of forum angels (wink..you know who you are) my problem was fixed and my land was saved!!! phewwww... hahahah and now I feel like singing a happy song! lalalala!

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Racheal Rexen wrote:

I am having the same issue, call LL and they said it was the banks fault

wow we must all use the same bank LOL

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Thanx Again Angels,

 

My problem solved & its bank fault. Was able to conclude my transaction after the completed their daily server maintenance.

 

Rgds

 

Vv

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they just did it to me again!! \o/ wtf?

i just fixed my information last month..

is this gonna be a once a month thing with these guys..it's not my bank..it's my information getting messed with..

seriously LL?

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