SilkyVv Posted February 17, 2012 Share Posted February 17, 2012 Hi,Is there and problem with Linden Lab server or are they updating it as i was unable to purchase some Lindens via PayPal? I have followed their setup requirementand changed the billing limit for Linden Lab and it still cant go through. I will call directly to paypal support but i am certain they will say its the merchant issue. ;( AND I need to SHOPPPPPPP..... lol Regards Vv Link to comment Share on other sites More sharing options...
valerie Inshan Posted February 17, 2012 Share Posted February 17, 2012 You'd better call the billing support. Then you should be able to SHOPPPPPPP!!!:smileyvery-happy: Billing support phone numbers Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Brazil: 0800.762.1132 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only Email : support@payments.secondlife.com Link to comment Share on other sites More sharing options...
SilkyVv Posted February 17, 2012 Author Share Posted February 17, 2012 Hi Valerie, Thanx for you lead. I have sopken to Paypal and they insisted me to speak to my bank Online Banking Tech Team and not their Customer Service as the problem generated from their online technical side. Since its 8.30pm my time, i can only speak to customer service and true enough, he cant help much as he need to refer to the "back office" which only operate from 9am-5pm!!!!! :matte-motes-sour: So he can only suggest that i try to repeat the transaction again after they perform their Reset Maintenance around 12 midnight otherwise I will have to call back on MONDAY to get hold of their technical team!!!!! Oh my GAWDDDDDD !!! I hope it resolved and sorry if i my statement seems to be pointing to Linden Lab. :matte-motes-wink-tongue: Rgds Vv Link to comment Share on other sites More sharing options...
Ceka Cianci Posted February 17, 2012 Share Posted February 17, 2012 check your payment information to make sure nothing has changed with it.. some of us have had our payment information changed without knowing about it.. the way we ended up finding out was when we went to go buy lindens and couldn't.. just make sure it hasn't reverted back to some older information or something like that.. Link to comment Share on other sites More sharing options...
Shelby Silverspar Posted February 17, 2012 Share Posted February 17, 2012 Do what Ceka said - check your info on file. Link to comment Share on other sites More sharing options...
alexi Zsun Posted February 17, 2012 Share Posted February 17, 2012 Same issue here. I have both CC and Paypal . Had to cancel my CC recently due to fraud. That's my default pay method, so I entered a new CC and tried to remove the old one. No dice. It still defaults to the old CC number. I have Paypal, so I used that for MP purchases until Paypal suddenly wouldn't take my password and kept coming up with an error message. I tried clicking the link on the purchase order page to see "other options" but the link doesn't take me anywhere. Anybody have other suggestions? Link to comment Share on other sites More sharing options...
Nimue Mistwalker Posted February 18, 2012 Share Posted February 18, 2012 I just came here a couple days ago with the same prob and thanks to a couple of forum angels (wink..you know who you are) my problem was fixed and my land was saved!!! phewwww... hahahah and now I feel like singing a happy song! lalalala! Link to comment Share on other sites More sharing options...
Racheal Rexen Posted February 18, 2012 Share Posted February 18, 2012 I am having the same issue, call LL and they said it was the banks fault Link to comment Share on other sites More sharing options...
Ceka Cianci Posted February 18, 2012 Share Posted February 18, 2012 Racheal Rexen wrote: I am having the same issue, call LL and they said it was the banks fault wow we must all use the same bank LOL Link to comment Share on other sites More sharing options...
SilkyVv Posted February 19, 2012 Author Share Posted February 19, 2012 Thanx Again Angels, My problem solved & its bank fault. Was able to conclude my transaction after the completed their daily server maintenance. Rgds Vv Link to comment Share on other sites More sharing options...
Ceka Cianci Posted February 24, 2012 Share Posted February 24, 2012 they just did it to me again!! \o/ wtf? i just fixed my information last month.. is this gonna be a once a month thing with these guys..it's not my bank..it's my information getting messed with.. seriously LL? Link to comment Share on other sites More sharing options...
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