Teagan Parnas Posted February 14, 2012 Share Posted February 14, 2012 Is anyone else having problems selling on the MP. I have had no orders go out for over 4 hours and i have over 85 orders showing as Queued. Its the busiest day of the year for me so to say im upset and angry is a understatement.Note.....yes reset magic boxes, syned boxes and i have them placed on 3 different sims Link to comment Share on other sites More sharing options...
Shiva India Posted February 14, 2012 Share Posted February 14, 2012 All my sales are marked as queued for today. My business partner's also. Link to comment Share on other sites More sharing options...
Luana Juliesse Posted February 14, 2012 Share Posted February 14, 2012 All my sales are frozen aswell. Yes, it seems MP is down and no announcement from Commerce team at all. People will keep buying stuff and get angry with the merchants.. as always. Link to comment Share on other sites More sharing options...
Monti Messmer Posted February 14, 2012 Share Posted February 14, 2012 Could it be related to this ? http://status.secondlifegrid.net/2012/02/14/post1562/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+SecondLifeGridStatus+%28Second+Life+Grid+Status+Updates%29 Maybe with the DD implementation or whatever. Lindens information policy isn´t the best but that´s nothing new. Monti Link to comment Share on other sites More sharing options...
Laura Liberty Posted February 14, 2012 Share Posted February 14, 2012 Mine is showing over 80 items not delivered and not paid for now. Link to comment Share on other sites More sharing options...
Marina Ramer Posted February 14, 2012 Share Posted February 14, 2012 My advice as seller is, Dont buy in Marketplace today, buy on ingame stores, Marketplace is NOT delivering nothing right now, and we as sellers cannot do much. We dont know if item has been paid or not as appear on "QUEUE" so we cannot redeliver nothing. I hope people stops buying at MP things that they hope to get today for Valentines. Link to comment Share on other sites More sharing options...
Luana Juliesse Posted February 14, 2012 Share Posted February 14, 2012 People won't stop buying stuff as there is no announcement about this issue, and they don't check forums before purchasing goods. Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted February 14, 2012 Share Posted February 14, 2012 Yeah nothing delivered for several hours now. Yay timing... Link to comment Share on other sites More sharing options...
Teagan Parnas Posted February 14, 2012 Author Share Posted February 14, 2012 It would help if LL closed the MP until they fix it, but getting someone from LL attention is proving hard. Ive put in a ticket, which may get answered next month, live chat doesn't start till 8am SL time. Ive started putting a notice on my own listings telling people to buy inworld from me. I am losing thousands of Lindens every hour this continues. All those orders currently queued will never get delivered now Link to comment Share on other sites More sharing options...
Marina Ramer Posted February 14, 2012 Share Posted February 14, 2012 Yes I think the same and even worst I think we will get an horde of complains and we sont be able to do much as we dont know if its payed or not as its "Queued" I sent a message to all groups I possible can alerting about this. Link to comment Share on other sites More sharing options...
Jaylin Whitewood Posted February 14, 2012 Share Posted February 14, 2012 Great timing.. its only Valentine, where people send gifts.... Link to comment Share on other sites More sharing options...
Samara Sharkfin Posted February 14, 2012 Share Posted February 14, 2012 Dammit! I did know about the HW maintenance - but not that transaction where affected. They added this after i read the first part: "[updated 4:51am PST, 14 February 2012] We will be starting our hardware maintenance shortly. Please refrain from rezzing any no-copy objects or making any L$ transactions during this time." ...so i was happily buying stuff in shops seen that the MP is stuck again Why don't they use the gridwide announcements as they did years ago? Edit: ...and by the way, yes the MP must be somehow down partly or completelly. I'm still waiting for deliverys since 5 hours! (well ok, i'm not really waiting anymore ) Check out this JIRA, there is some current info at the bottom. WEB-4260 Delayed Deliverys in early hours And don't forget to "watch" the issue to vote it up (the more "watches" the more they see it) if you have this issues. Link to comment Share on other sites More sharing options...
Caren Jewell Posted February 14, 2012 Share Posted February 14, 2012 "Nice" to see all the Problems in Marketplace and its more "nice" that they make at Valentine's Time a big Update and more Problems for Merchants and Customer. I can understand that more and more customer go ingame and buy there Stuff there. Thank you - Linden! I wait for the next big Work and think it comes ..Easter ;-) Link to comment Share on other sites More sharing options...
Max Kew Posted February 14, 2012 Share Posted February 14, 2012 It's freakn Valentine's day. Last time I checked (and I should know because I sell flowers here) that partners buy gifts for eachother for Valentines day. Sounds like a perfect time to shut the servers down that allow such transactions to take place. I have two pages of transactins on hold. This tells the poor schmucks that stull buy stuff in SL that LL is more interested in sticking to an artificial service schedule than to make sure folks get stuff on time that will make SL a more "human" place. On behalf of myself and all my customers... Thanks fot a big one up the wazo LL. Max Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted February 14, 2012 Share Posted February 14, 2012 Teagan Parnas wrote: All those orders currently queued will never get delivered now I'd like to know what "queued" really means - I've been redelivering by hand to some ppl, but then one paid me because he said he's already got a refund from MP - all mine are at undelivered/queued - so looks like these might end up being cancelled? Anyone else got evidence one way or the other? Link to comment Share on other sites More sharing options...
Caren Jewell Posted February 14, 2012 Share Posted February 14, 2012 queued - means that the Stuff is on the way to the Customer. No Payment to Merchant at the moment and if the Stuff is later realy on the way .. it will be delivered. That was what I read about "queued" .. but how long and how many hours it needs - no Idea, no Info, nothing. Its ok if Linden works and most it is a "must be" .. but its not human for all on a Day where many Customer are at Marketplace and need a Gift for Valentine's day. I can't believe it .. sorry and I'm realy angry .. and be not alone with it :-( Link to comment Share on other sites More sharing options...
Alicia Sautereau Posted February 14, 2012 Share Posted February 14, 2012 Still find it funny that even with access to the database to deliver items directly, ll still can`t make it work while our half arsed hack away laggy vendors purr along without much problems and yes, i have queued items aswell... Time for the next xstreet to rise... Link to comment Share on other sites More sharing options...
Arwen Serpente Posted February 14, 2012 Share Posted February 14, 2012 "Queued" is just another way of saying "in process" somewhere in the system - it is the stage before "being delivered". I've had "queued" orders that hang for a while, then complete successfully; I've had "queued" orders that fail; I've had "queued" orders that hang for weeks and I file a support ticket to ask LL to complete the transaction one way or another to clean up records (and yes, sometimes they do complete after weeks of being in "queue"). Link to comment Share on other sites More sharing options...
Shaleene Kenin Posted February 14, 2012 Share Posted February 14, 2012 Brilliant, it had to happen in Valentine's Day. And all the money we loose? will get lost? because i have 3 pages in transaction history with orders in queque. For God's sake they would need a 24 hours support, europe also plays sl. I hope they will fix it soon, so not all the work we did to be in vain. Link to comment Share on other sites More sharing options...
Zanara Zenovka Posted February 14, 2012 Share Posted February 14, 2012 Arwen Serpente wrote: "Queued" is just another way of saying "in process" somewhere in the system - it is the stage before "being delivered". I've had "queued" orders that hang for a while, then complete successfully; I've had "queued" orders that fail; I've had "queued" orders that hang for weeks and I file a support ticket to ask LL to complete the transaction one way or another to clean up records (and yes, sometimes they do complete after weeks of being in "queue"). RIght- that's whati figured, which is why it spun me a bit when this guy said he'd been refunded already. So I did a test purchase myself, and the money hasn't even been taken out yet, which normally it would... Just mind-boggling at the timing as i sit refreshing orders page and IMing people... sigh Link to comment Share on other sites More sharing options...
Anaiya Arnold Posted February 14, 2012 Share Posted February 14, 2012 I don't know about queued; all my deliveries are "undelivered" and "unpaid". Some customers tried multiple times to buy. I've hand delivered now to all effected customers but all but one were already offline. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted February 14, 2012 Share Posted February 14, 2012 Maybe he thought he was refunded because the money was never taken out. Did he get the actual refund notification? If so, that points to a different issue to watch for with all these "queued" orders --> product delivery with no payment and no records for the Merchant... Link to comment Share on other sites More sharing options...
Teagan Parnas Posted February 14, 2012 Author Share Posted February 14, 2012 This may well be the final straw for me. I've been up all niter trying to keep the sim running smoothly and dealing with customers that have paid for the item from the market place but not received and now this. Not a single sale on the market place since 9am UK time. No help available, and there will be no compensation. I sell cards and gifts so Valentine's day is the biggest time of year for me. Im now on 12 pages of orders marked queued, i hate to think how many Lindens that all adds up too, lost! Link to comment Share on other sites More sharing options...
Madeliefste Oh Posted February 14, 2012 Share Posted February 14, 2012 When you look in orders -> transaction history... the items show up as 'queued' When you look in reports -> orders... the items show up as 'undelivered' Link to comment Share on other sites More sharing options...
Teagan Parnas Posted February 14, 2012 Author Share Posted February 14, 2012 Latest comment from LL to my ticket..... Thank you for contacting us about this. We have just posted to the status blog: We are aware that orders placed on the Second Life marketplace are delivering slower than normal. Orders are not being lost. Please allow additional time for items ordered to be delivered to the intended recipient. We will update this post when we have more information. Slower then normal? its been 7 hours with no deliveries Link to comment Share on other sites More sharing options...
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