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The creator has not responded to my non delivery in one week.


Chance Wassep
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If you haven't had responses from the creator, your remaining option is to send the same information in a support ticket to Linden Lab.  Navigate to https://support.secondlife.com/create-case/ and select Marketplace from the dropdown menu.

A couple of comments, in passing .........

1. Many merchants/creators are not inworld every day, especially over a weekend, so it is not usually reasonable to expect an instant response to your note. 

2. We each have an "in box" that holds any IMs, group notices, group invitations, notecards, and inventory items that arrive when we are not in world.  That "in box" is capped when it receives 25 items.  Any additional ones are lost forever.  I mention this because a busy merchant can easily receive more than 25 notes between logins, so yours might be one of those that is never delivered.  Sending "numerous messages" in a short period of time doesn't help.  In fact, it can make matters worse for people who send notes after yours.

3. My comment about the "in box" is relevant to non-delivery in general.  If you are not in world when you order things from Marketplace, and if delivery of those items will exceed your own cap of 25, the things you ordered will vanish.  This is a common reason for delivery failures from Marketplace.  It is therefore wise to either (a) do your shopping while you are logged in to SL or (b) order only a few things at a time and hope that you friends haven't already stuffed your "in box" with IMs and notecards.

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