I crash when entering edit or build mode. what can ı do?

[Ekilem Melodie]

I crash when entering edit or build mode. what can ı do?

more information,

I am in secondlife 2 years and never happened before like this eror. ı uninstall fully my viewer and download again but still same. ı crash when edit my clothes or open build from last night. I try other viewers and all of same problem. also ı try older versions and again ı crashed. So really ı don't know what should ı do.

[Marigold Devin]

Welcome to Second Life Answers, Ekilem

I can tell from your surname that you are not a brand newbie, and so I would surmise that your computer's specifications are already up to the job.

However, maybe you need to update your graphics driver.

Also, maybe you can try to build in a different sim.  This would test if the issue is with your own computer, or a bug within the sim type you are attempting to build on.

Have you changed anything to your computer lately also? Do you perhaps need to download the latest version of your viewer of choice?

More suggestions will follow.

[Chelsea Malibu]

I concur with Marigold and would like to add a couple of additional possibilities.  When you crash, is it an application crash or does your monitor or pc crash as well?

If your PC freezes or your monitor flickers, freezes or goes black, your graphics card may need to be replaced.  SL burns graphics cards out fast it seems and most only last a few years.  They run hot in SL and over time, they burn out.  You may also want to turn down your graphics setting or at least lower your draw distance.

Also make sure you have sufficient RAM and do a memory test on your PC if you don't know. On a single core you should have 2 GB and on a multi core with a 64 bit PC, you can use more.  I have a quad core and it runs just under 4 GB most of the time.

And the final remedy can be your network connection.  I know it seems odd but I have had this issue too.  If you reset you modem and router, it seems to clear up any throughput issues.  Perhaps SL will some day have a diagnostic tool like nearly every other game but given the issues lately with teleports, log in and asset issues, I am sure they have their hands full.

[daisa Admiral]

I crash to in edit mode in the last days and is very annoying, i did try all from clean cache to reinstal viewer, I change location etc but still crashing :matte-motes-frown:

[AmandaDay]

This has been happening to me too. I am experienced in SL (approx 7 yrs) and have never had this happen before.

My drivers are all up to date and my system has not been changed in any way for the last 2 years. Network also Works tops.

The problem began after updating to Viewer 3. Since then, I have tried Viewer 2 (which was working fine before), Pheonix, Firestorm and even a 1.x (actually the most stable!).

The problem is also not only with edit. IM's will also have me looking at my desktop. When this happens, it is usually IM's from the same people that causes it. Viewer incompatability?

Personally, I feel the problem lies much deeper, possibly server side, although why it should only affect some and not others is anybody's guess. We've seen it all before, was it 1.18? Great for some, a disaster for others. Next update was all change, fixed for some and suddenly broken for others.