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Avatar is missing in sl and and wont let them log back on


Yolin
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Your friend will have to contact Support.

https://support.secondlife.com/contact-support/

Your friend should also try what is suggested on the grid status page about this particular issue first.

http://status.secondlifegrid.net/2012/01/28/post1553/

There are rolling restarts due for tomorrow. The sim on which your friend is currently "ghosted" may be among those which are scheduled for a restart. This will clear their stuck presence also.

http://status.secondlifegrid.net/2012/01/31/post1556/





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Your friend will have to contact Support.

https://support.secondlife.com/contact-support/

Your friend should also try what is suggested on the grid status page about this particular issue first.

http://status.secondlifegrid.net/2012/01/28/post1553/

There are rolling restarts due for tomorrow. The sim on which your friend is currently "ghosted" may be among those which are scheduled for a restart. This will clear their stuck presence also.

http://status.secondlifegrid.net/2012/01/31/post1556/





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