Crashed but always in world

[Foxtails Starsider]

Hello,

A friend crashed 2 days ago and can't login again, but his avatar is alays in world, what he can do? He can't come again online due of second life thinking he's always connected.

I can see his avatar on the corner of my land, when he try to log in, he get the message about trying to connect him in 1 minute.

Please tell me how I can help him or how ask to make him offline.

[LoveAngeL Lyre]

Hello Foxtails and welcome to SL Forums. It is an old bug which is back again and affects many residents. Here is a jira: https://jira.secondlife.com/browse/VWR-28209 You can vote there, watch, add your comment and follow the suggestion of Alexa Linden:

Alexa Linden added a comment - 27/Jan/12 10:36 AM

For avatar which are stuck "ghosting" in Second Life, thus preventing logging back in, you will need to file a Support Ticket so they can unstick the your individual account.

See also: http://status.secondlifegrid.net/2012/01/28/post1553/ and follow the suggestions there.

Summary: Suggest your friend to change hislogin location and if this does no work,  to submit a ticket under account issues --> second life web login issues and wait for a reply. If he is a premium is preferable to use LiveChat. He finds the option on the right. Good luck.

[Devon Chaffe]

This is a known issue the Lindens are working  around, and there's a fixed to be released today, according to this forum post http://status.secondlifegrid.net/ and also this Oskar Linden's message Here.

[Peggy Paperdoll]

Third entry down from the top:

http://status.secondlifegrid.net/

 

If you would look on the page that you had to open to post your question you would see, at least one, question of the same subject without even clicking the "view all" button........hit the "view all" and you'd see numerous questions relating to the same issue.  You're answer is the same..........all you have to do is read (you wouldn't even have to search).  Would save you a lot of time and you'd have your answer in seconds.