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Help...i have a problem when i am going to login. the platform of login is just a black screen


huangmian116
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If the screen that is black is suppose to look like this:

http://wiki.secondlife.com/wiki/Login_screen

And it does Not, check your Internet Connection. If wireless, add a wire to your computer.

 

Try using and Older Viewer, or an alternate 3rd party Viewer download:

http://wiki.secondlife.com/wiki/Old_versions

http://wiki.secondlife.com/wiki/Downloads

 

Check that the Drivers for your Computer's Graphic card are up to date:

http://community.secondlife.com/t5/English-Knowledge-Base/Graphics-cards/ta-p/700073

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Hello huangmian and welcome to SL Forums. It is a graphics problem. It would be helpful to post here your system's specs. Try if it is possible to set your performance to LOW under Menu Me --> Preferences in your log in screen and restart the viewer. If no possible, try to clear your browser's cache. If still the problem remains and you can't find a solution even with a different viewer, open a jira: https://jira.secondlife.com/secure/Dashboard.jspa --> Create issue  (on the right).

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