How do i git transaction history from 9 mos ago.. I paid for somethng an they need to see copy :(

[Molly Rivera]

In response to askin what takes 9 mos to get it was a custom prim baby an i took the 9 mos to be like rl of being pregnant so the creator does not deliver babys until close to due date of the baby.. so thats why i never got it..

 

i purchased custom prim babies 9 mos ago an did the 9 mos pregnancy now the creator is saying that she never got the folder i sent her an wants to see where i paid for it .. this was over 5k an i have no clue how to show her this.. please help me so i can get my babies.. thank you

[Ariel Vuissent]

The simple answer is, you can't. As far as I am aware, transaction history goes back no further than 30 days for inworld purchases. Further than that, you have to have kept track of it yourself.

Unless you were told, either personally by the merchant or by a notecard or info station when buying the product, it should not have taken a full 9 months for it to be built. My advice is that if you order custom like this again, check in with the merchant after about a week and ask how it's going. Or at least check in before that 30 days is up. Also keep a copy of long-term transactions on your own computer.

ETA: It's still a good idea to check in with the merchant to make sure they got the order - something you now know. Then again, I've never done a custom order, myself.

[Jhoseph Aljon]

I guess it is not possible.. You can only access you transaction history from the last 30 days. Maybe you should fill a ticket with LL, asking if there is a possibility of them sending it to you, but I really don't think they will do, once they are not obligated of recording it for long periods. My advise to you is: Download your transaction history every month and save it on your computer, so when you need it it will be always on hands! :-)

And.. about your purchase, ask the creator to have a look at him/her transactions history, as well as marketplace's purchases records, I'm sure this person saves it at somewhere on computer, or maybe has it linked to some vendor's network and can find it there. 

 

I hope you get it solved.

Best wishes.