Destination: Commerce Linden MKT2 Item Purchase Description: Order #1287748428 L$1,800 no

[LoveAngeL Lyre]

Duplicated. Original thread: http://community.secondlife.com/t5/Shopping/Description-Order-1287748428-i-no-purchese-1-800-lmonteBranco/qaq-p/1324453

If you had a delivery failure you have to contact the merchant or with im in world or better with notecard, asking politely for redelivery. If you don't get a reply by the merchant and you purchased your stuff at marketplace, you can submit also a ticket https://support.secondlife.com/create-case/ --> Marketplace --> Failed Marketplace Delivery. Report your problem there and wait for a reply.

[LoveAngeL Lyre]

Duplicated. Original thread: http://community.secondlife.com/t5/Shopping/Description-Order-1287748428-i-no-purchese-1-800-lmonteBranco/qaq-p/1324453

If you had a delivery failure you have to contact the merchant or with im in world or better with notecard, asking politely for redelivery. If you don't get a reply by the merchant and you purchased your stuff at marketplace, you can submit also a ticket https://support.secondlife.com/create-case/ --> Marketplace --> Failed Marketplace Delivery. Report your problem there and wait for a reply.

[Ariel Vuissent]

This is interesting because Commerce Linden is not an actual "person" - that is, not a regular user like you or me. It's a name LL often uses for billing-type issues. Commerce Linden doesn't even have a marketplace listing for an item costing $1800L. Apparently, the money was removed from your account for another reason. You'll have to file a support ticket. Your other option is to call billing:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

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Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

 

It's no use posting "you need to help me" or "you need to delivery the items" here, because we're all residents and none of us can do that. The Lindens don't come here.