Why wont my Phoenix Viewer start up correctly when click the icon for the client I get error message

[Cinnamon Lohner]

See this thread for an answer to your question:

http://community.secondlife.com/t5/Viewers/None-of-the-other-viewers-are-working-Why-not/qaq-p/1155611

--Cinn

[Cinnamon Lohner]

See this thread for an answer to your question:

http://community.secondlife.com/t5/Viewers/None-of-the-other-viewers-are-working-Why-not/qaq-p/1155611

--Cinn

[Rolig Loon]

That's not an error message from your viewer or LL's servers.  Take a look at the suggested solution here >> http://answers.microsoft.com/en-us/windows/forum/windows_7-sound/this-application-failed-to-start-because-side-by/7673bf12-87c2-48ca-b5ae-b8aa85e295dc   It ought to solve your problem.  Let us know, OK?

[Nalates Urriah]

The specific answers and files you need for the fix are in the Phoenix Viewer Wiki. The Wiki is hard to navigate. So, you may want to try support@phoenixviewer.com. Put a summary of the problem in the subject.

If you use more than one viewer, visit the in-world support group: Firestorm-Phoenix Support... or something close to that. They can get you the link to the right wiki page.

[Irene Muni]

Thank you very much for edit your post and add the solution for future readers

[dancingman Acer]

Sirs, I try to open my phoenix viewer but always get bot saying sorry cannot open chech name and password ...any suggestions or help appreciated ...............dancingman acer

[manita Mangaroon]

OMG....jumps up and squishes all tightly.....

           THANK YOU SOOOOOOOOO MUCH....

                                  this has been driving me CrAzY, i mean totaly....HD died on me a few days ago....two weeks since my external developed a deathly click...(my backup)  So i was like Noooo...Noooo...pleaseeee no...this cant be happening...So i lost lots of stuff.....sad face....

Any wayz, I got pc shop to fit a new HD and reinstall windows for me...first thing i go to do...install pheonix, it installed ..happy days...Well no...it was certanly not happy days....*Nasty message about the side by side*  I went straight into Google, and read like mad...tried verious fixes i found, ever for the first time in my life poking about checking numbers in my regestry...For nothing each time i tried...its was NOT HAPPENING...to my horror and dismay i feld like i was doomed...the Mr fix-it in the pc shop is away on holiday for a week...*As he was telling me this I was think about maybe getting someone to steal his car.....(only joking) Smiles.... Loosing much heart and missing all my friends I continued to search Google for some for of help...Pouting and whining to any that would listen I had a thought...."Check in the s/l chat rooms''  Like Pow....there it was....

With much love and happiness  I thank you, and all others that contribute to these sites.... .

                           Fankies...

                                      Lil Manni....aka Manita Mangaroon