PS i am not a new person i have been here for years and getting frustrated!!!

[jasmine Joffre]

PS i am not new like it says i have been here just down graded while i was doing Christmas things and now wanted to go back to premium but can't even do that! laughs

[valerie Inshan]

See the replies in your other thread, Jasmine:

http://community.secondlife.com/t5/Technical/i-can-t-get-my-credit-card-to-work-on-SL-to-buy-lindens-or-even/qaq-p/1315811

You may try clearing your browser's cache and relog. It if doesn't fixes it, use another browser, it sometimes helps.

Otherwise, see Rolig's reply about third party exchanges.

[LoveAngeL Lyre]

Hello jasmine. Here is a resident supported Forum. The best you can do is to contact  Billing Support. There are toll free numbers available 24/7. Other options:

• Toll-Free Support Number for UK, Germany, France, Japan, Spain, Brazil, and Portugal: +0080071237123
• Customer support phone number (All Countries): +44 2033620268
• Email: support@payments.secondlife.com