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Deehearts i can not log into my second life account it is saying cannot connect to simulator


DeeHearts
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Hello DeeHearts and welcome to SL Forums. Normally if you log in a different region like Smith, Exeuxoa or Anzere you will fix your problem (as already Lindal mentioned). However we have another one cause for this error message. The problem could be relative with invalid characters in your group tag. Very possible if you joined in a group recently or especially if you created your own group recently changing the group roles /names. If so, you will fix the problem if you remove or change it. If you remember which group tag you wear, log in with an alt (alternative / another account), find the owner or a manager of the group, explain who you are and ask them to eject you of the group. If you are the group owner, again log in with an alt and change the group tag. If it is no possible, tell your friends to delete the group. When they all leave, your groups in 48 hours will stop to exist, so you will fix your problem. In any case if you are a Premium and you can't find a solution, you can submit a ticket https://support.secondlife.com/create-case/ --> Account issue --> Second Life Web Login Issues. Report there the problem analytically and wait for a reply. Good luck.

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