Help

[Cinnamon Lohner]

Just residents like you here answering questions so we can't resend anything.  You need to contact the vendor you bought the gift from or open a support ticket under the Marketplace catagory.

--Cinn

[Cinnamon Lohner]

Just residents like you here answering questions so we can't resend anything.  You need to contact the vendor you bought the gift from or open a support ticket under the Marketplace catagory.

--Cinn

[Irene Muni]

Unreceived items info in the Knowledge Base ( http://community.secondlife.com/t5/English-Knowledge-Base/Shopping-in-the-Marketplace/ta-p/700195#Section_.3.4 ):

 

Unreceived items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Slow deliveries may currently be more noticeable because you now have a cart to which you can add multiple items. (This wasn't the case with the old Xstreet, which closed for purchases in October 2010.) Unfortunately, we can only send so many items at a time.

Note: There are several interrelated causes that slow down delivery. We are hard at work on creating a faster and more reliable Marketplace system that will soon make Magic Boxes obsolete.