Limited options in Contact support

[Pushit1488312089]

Hi... I´m having a some problems with my account. I know they are only with this account since I use another one. I´ve tried with multiple viewers with no results. The thing is I wanted to contact support, but the options are useless for me.

Here´s a list of my problems:

_I can not see bumpiness in worn meshes (I see the bumpiness when the mesh is rezzed but not when I wear it (this happens in agni and aditi)

_When i log in aditi I start in a defaul location, it never recalls my last location.

_I can´t rez or wear any mesh in aditi.

_I changed my password and lost all the money (50 k L$) I had in aditi.

 

This issues started about a week ago without having changed the viewer or doing anything extraordinary.

I tried different versions of V2, phoenix and firestorm, all with the same negative results.

As I said before, except for the bumpiness thing the other things does not happen in another account I have.

 

I´d like to submit a ticket with these problems but the options in contact support are very limited, every category I´d choose would be wrong.

 

I really don´t know what to do and I need desperately to resume my work in SL, thanks.

[Lyra Blackthorne]

I would clear your cache and reboot first.

If that does  not solve the problem I would de-install your viewers and delete any remnants and then reinstall a clean version

RE support, if you are a Premium member you have many more ticket options as well as the ability to use live chat for immediate help.

[Pushit1488312089]

Thanks for your reply Lyra. I´ve tried uninstalling, clening cache (ccleaner) and rebooting... no luck. The strange thing is that with another account I have no problems, so i knew it wasn´t a viewer problem.
 
I submitted a support case, but I don´t expect much help from there since I had to place it under "abuse appeal"  and that was the closest case type.
 
Thanks again.