Posted December 13, 2011 Share Posted December 13, 2011 When I buy Lindens on the website am I really supposed to get a popup to enter my password in?I have a vague memory of a warning about not entering your password unless the textfield was embedded in the page. Anyone know if this has changed?I have no idea if I'm posting in the right place. Questions about any other matter I usually have forums to turn to but for this I'd like to know what LL says, and I don't have any idea where to do that. Link to comment Share on other sites More sharing options...
Tari Landar Posted December 13, 2011 Share Posted December 13, 2011 I don't know what the official stance is, but I *never* geta popup, it's always embedded any time I have to log in to any of the official pages. I wouldn't trust a popup. Link to comment Share on other sites More sharing options...
Amethyst Jetaime Posted December 13, 2011 Share Posted December 13, 2011 You do have to enter your user name and password to confirm an order for Lindens. But for me it changes to the standard sign in page for all SL websites. I do have all popups disabled in my web browser though, so if yours are enabled that may be why. If you are unsure you can always call billing and ask them. Someone is there 24/7. Billing support phone numbers: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Portugal: 800.814.450 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only Link to comment Share on other sites More sharing options...
Posted December 13, 2011 Author Share Posted December 13, 2011 Tx for your answers, Tair and Amethyst ) It confirms what I thought. I've always had the login page too, and now I get a popup asking for my password. I dont' read the blog much, and the popup was designed to fit with the webpage, so I thought I better check it hadn't changed before I called billing. It looks like someone is intercepting linden dollar purchases, at least on my computer Link to comment Share on other sites More sharing options...
Posted December 13, 2011 Author Share Posted December 13, 2011 I called billiing and what do you know, filling in your password in the popup is now the right thing to do. They changed the system so you don't have to enter your name again. I think it would be a very good idea for LL to inform about this. It can hardly be in their interest that we just use whatever new system that pops up without having been told about it in advance. Surely this makes the system vulnerable to hackers? Link to comment Share on other sites More sharing options...
MasterIckolas Xaron Posted December 14, 2011 Share Posted December 14, 2011 Your right they should, but is the Labs. They mess up all the time. So what can ya reallly do about it. Link to comment Share on other sites More sharing options...
Carlo Linden Posted December 15, 2011 Share Posted December 15, 2011 Hello, Just to confirm, the pop up is the correct and expected behavior. We will be updating our knowledge base article located here very soon. Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now