I have all the requirements for the game... when i go to login it crashes and wont let me play HELP!

[bamabeauty26]

i have all the requirements and have even downloaded the game but when i go to login it crashes and shows me a white screen then closes the program.. this is my first time trying out this game and already i am not happy with it.. i would love to play but i need further help on this issue... thanks

 

**~*~*~*~

Hello and thank you for the welcome as well as the answer :) i have a Vaio computer with windows vista and intel pentium my screen resolution is 1680x1050.. i will try to sign in somewhere else but i dont even think it gave me that option.. i have tried removing and redownloading the program as well as shutting off my router and taking the cable out ..
I will try to do it the way that you have suggested but if it doesnt work i will be back :) for more answers of course.. again thank you

 

[LoveAngeL Lyre]

Hello bamabeauty and welcome to SL and SL Forums. It would be helpful if you post here your system's specs especially if it is your first time you try to run the application. In addition these days we have issues in world with region rolling restarts for maintenance and maybe your problem is relative. Please see: http://status.secondlifegrid.net/ As a first suggestion, try to log in a different region and see if that makes any difference like Smith, Exeuxoa or Anzere. If you can't select a different region, in your log in screen give the command: Menu Me --> Preferences --> General Tab --> Enable "Show on login" --> OK.  After click the down arrow where it says "Start at" and choose <Type region name> --> Smith --> Login.

[PeterCanessa Oh]

• What game are you trying to play?
• What viewer for the Second Life virtual world have you downloaded and installed?
• What error message(s) do you get?
• What are your system specifications (GBs RAM and graphics card mainly)?
• Have you got the latest driver for your graphics card?
• Do you use wired, wireless or mobile broadband?
• What is your connection's performance (see pingtest.net) to California?