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DatKidQuil

i bought a 900L bed, and i never received it, where do i get my money back from

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If you did pressed "keep", it has to be in your inventory. Do a search by name and use the filters to search also by date. The bed must have come boxed. You have to find the box and open it on a land where you can rez objects (a sandbox will do if you don't have a land of your own).

See here about inventory loss and about opening boxes.

http://wiki.secondlife.com/wiki/Inventory_loss

http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185

As a last resort, if the bed is really NOT showing, you can file a support ticket giving all the details (name of the bed, transaction number and date - in your marketplace order history if you bought it there, or in your transaction history on your dashboard if you purchased inword - name of the shop/seller). Explain precisely what happened. LL should fix it so the bed is redelivered to you.

https://support.secondlife.com/create-case/

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If you did pressed "keep", it has to be in your inventory. Do a search by name and use the filters to search also by date. The bed must have come boxed. You have to find the box and open it on a land where you can rez objects (a sandbox will do if you don't have a land of your own).

See here about inventory loss and about opening boxes.

http://wiki.secondlife.com/wiki/Inventory_loss

http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185

As a last resort, if the bed is really NOT showing, you can file a support ticket giving all the details (name of the bed, transaction number and date - in your marketplace order history if you bought it there, or in your transaction history on your dashboard if you purchased inword - name of the shop/seller). Explain precisely what happened. LL should fix it so the bed is redelivered to you.

https://support.secondlife.com/create-case/

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Hello DatKidQuil and welcome to SL Forums. If you have already contacted the merchant and he/she suggested you to contact LL, you have to submit a ticket https://support.secondlife.com/create-case/ Marketplace --> Failed Marketplace Delivery. Explain analytically what was happened, include the order number and the name of the item that failed to be delivered and wait for a reply.

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