i bought a 900L bed, and i never received it, where do i get my money back from

[DatKidQuil]

i bought a 900L bed, and i never received it, where do i get my money back from, the owner said to contact LL bc i pressed keep when at came but it never appeared in my inventory, and i looked everywhere, and search for at and came up with nothing, i really did this money back. Can some one plz help me?

[valerie Inshan]

If you did pressed "keep", it has to be in your inventory. Do a search by name and use the filters to search also by date. The bed must have come boxed. You have to find the box and open it on a land where you can rez objects (a sandbox will do if you don't have a land of your own).

See here about inventory loss and about opening boxes.

http://wiki.secondlife.com/wiki/Inventory_loss

http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185

As a last resort, if the bed is really NOT showing, you can file a support ticket giving all the details (name of the bed, transaction number and date - in your marketplace order history if you bought it there, or in your transaction history on your dashboard if you purchased inword - name of the shop/seller). Explain precisely what happened. LL should fix it so the bed is redelivered to you.

https://support.secondlife.com/create-case/

[LoveAngeL Lyre]

Hello DatKidQuil and welcome to SL Forums. If you have already contacted the merchant and he/she suggested you to contact LL, you have to submit a ticket https://support.secondlife.com/create-case/ Marketplace --> Failed Marketplace Delivery. Explain analytically what was happened, include the order number and the name of the item that failed to be delivered and wait for a reply.

[Chelsea Malibu]

If you cannot resolve this, IM me in world and I'll give you one my SexGen bedroom sets from my store.

[valerie Inshan]

Now that's a real nice offer Chelsea! Thumbs up and kudos! (if I say I lost my bed, will you give me one too? LOL, just kidding! )

[PeterCanessa Oh]

;-0 "give me one" is a euphemism in English, Valerie, as so many things are. Not to be casually used in the same conversation as Sex beds!

[valerie Inshan]

Lol Peter! There are so many delicate nuances far beyond my English level... Thanks for adding this to my knowledge!

[DatKidQuil]

thank you so much chelsea for your offer i will definitely take you up on it:)