Jump to content
  • 0
Sign in to follow this  
GaeaLicious

why is my account downgrading while its payed for 3 months premium?

You are about to reply to a thread that has been inactive for 3177 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

You can contact billing here. 

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

You can contact billing here. 

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only

Share this post


Link to post
Share on other sites
  • 0

I did not know it was possible to give a Premium membership as a gift.  My guess is, when LL checked the payment method used (your BF's credit card) it didn't match the payment method on file for your account, and the payment was rejected.

Call Billing, preferably with your boyfriend on the line too.

Share this post


Link to post
Share on other sites
You are about to reply to a thread that has been inactive for 3177 days.

Please take a moment to consider if this thread is worth bumping.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...