I' why is my mouse look not working?

[TaxieCat]

when I go to use my mouse look,  get a hand with a lock on it, why is this happening? I'm using Phoenix viewer

[LoveAngeL Lyre]

Hello TaxieCat. I think maybe that i know what is wrong. In Viewer 3, open your Preferences (under Menu Me) --> Move and View tab --> and set: a) Single click on land: No action and b) Double click on land: No action also. See if that helps.

[787Dreamliner]

Sorry for bumping a 4 years old topic, cause i couldn't find the solution for this anywhere and i'm having the same problem. Have you found a solution for this?

I've tried to set single and double click on land to no action, but still got the hand and lock icon.