Can't log on?

[Ashlyn Voir]

I was wondering if something was wrong with the server, but my friend can log on just find and we live in the same apartment. I keep getting this error:" Login failed. Unable to connect to a simulator." 

 

I don't know if it's because where ever I was, apparently the sim must have vanished and now I don't know what to do or how in the world I'm going to get my avatar back. I tried even logging into different locations and still nothing. 

[Venus Petrov]

Try logging in to another sim such as Pooley or Smith.

ETA:  Also, check this wiki:  http://wiki.secondlife.com/wiki/Troubleshooting_DNS_login_issues

[Ashlyn Voir]

Tried it and still the same message pops up. I don't even know what's going on here. I logged in just fine earlier today. Everything seems okay with my account and all, but I still can't connect to anything. 

[Ashlyn Voir]

I don't know what I'm going to do now. I tried everything and the same message keeps poping up. I put so much money into this account. I can't believe this....

[Venus Petrov]

Assuming you have tried everything listed on the link that I sent to you, including restarting your router and contacting your ISP to ensure there was nothing going on from their end (they can do a line test for you), and you are not using a wireless connection, all that I can suggest is that you try again tomorrow.

 

[Ashlyn Voir]

Can't be because other avatars seem to log on fine on my computer, but when I use my own account, I keep getting the same message. So, it can't be anything wrong with the connection or ISP if others can log on fine on my computer. I mean, earlier today, everything seemed to be okay. I had my friend log onto her account to go to the area where I last left off and she said it was missing. A whole new name and everything. I don't know if my avatar was kicked out, but that doesn't make since. I mean shouldn't it have teleported me elsewhere?  And when I log on here, it says my account is still active and everything. I never had any problems, so I don't understand what else could be going on. 

 

I really hope it will work soon, otherwise this is going to be a really big problem. 

[Ashlyn Voir]

OMG...can someone else help me please? I mean I really need to solve this issue now. 

[Thinkerer Melville]

Here are 2 articles about proplems like that:

Troubleshoot Your #SL Connection

http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

Login fails? Lots of logouts?

http://virtualoutworlding.blogspot.com/2011/10/kit-login-fails-lots-of-logouts.html

TKR

 

 

 

[Orca Flotta]

Ashlyn, did you log out properly when you left last time? Or was it maybe a crash, maybe even during a simcrossing?

Your acc might still be logged in.

Try to log in with an alt (preferably one that's a friend of your main avie), see if your main is still online and locate the last whereabouts. Once you established your ghost is still logged in ...

- contact the owner of the sim (if private estate) and ask them to restart the sim. That will release your ghost.

- contact live chat help (if LL owned mainland), give 'em the exact coords of your avie's ghost and ask them to log you out.

[Ashlyn Voir]

I did have a friend go to the place where I was last left off. She said she didn't see me logged on and I wasn't there. She also said the sim I last left off seem to be missing for a while. I think it's actually back now, but I still can't log on. It still says unable to connect to a simulator, despite the place being back up...or at least I think it is.

 

I'm not sure what else it could be, though. It was working just fine the other day. I had logged out okay and then when I tried yesterday, it said I was unable to connect to a simulator. I tried logging into different grids and they worked fine, but all of my things are missing; my groups, friends, etc. I really want to get back onto the main SL grid, but again, it won't let me. 

[loveablebaby]

I can not even get into the login screen for v2 viewer but when I go to the firestorm viewer it works fine for me.By the way I am login in home so it had to be something with the viewer.

[Ashlyn Voir]

Any viewer I log onto, I can't log on AT ALL. Not really helpful to my situation, but thanks for putting your problem on my thread. I can't even get rid of my own issue with this. I'm just getting very irritated. This has been going on for nearly two days.