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I contacted the 12 sellers for the products i never recieved and..........


shedevil Daysleeper
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We have no way of knowing how experienced anyone who posts a question here may be, so the best we can do is start with a basic answer, adding a little advice that may help people avoid similar problems in the future.  Nobody blamed you. I am pleased that you are evidently more aware than many people.  If you cannot resolve a delivery problem with some merchants, the next step is to file a support ticket with LL.  Go to https://support.secondlife.com/create-case/ and be sure to select Marketplace from the dropdown menu.  If you are a Premium member, you may get faster service with Live Chat.

 

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We have no way of knowing how experienced anyone who posts a question here may be, so the best we can do is start with a basic answer, adding a little advice that may help people avoid similar problems in the future.  Nobody blamed you. I am pleased that you are evidently more aware than many people.  If you cannot resolve a delivery problem with some merchants, the next step is to file a support ticket with LL.  Go to https://support.secondlife.com/create-case/ and be sure to select Marketplace from the dropdown menu.  If you are a Premium member, you may get faster service with Live Chat.

 

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I know what the problem is and I can sympathize with you. It has happened to me when I have sold non-copiable items. I simply refunded the money when the item was lost and "took it on the chin."

 

The best way to avoid this from happening it to buy inworld. The safest way of buying and selling valuable items (such as Meeroo) is for the seller to simply price the Meeroo inworld and for you to click on it and buy it. Sadly, items are sometimes lost in transit on the marketplace. The seller really should keep a record of the ID of the item (something I didn't do in my case) and then, if the item is lost, the seller should raise a ticket on the Meeroo website support section and ask for a replacement. Please note, it is not your responsibility to raise a ticket - although you may have bought the Meeroo, since you never rezzed it inworld, it will be stored on the Meeroo database under the previous owner. Only the owner is able to ask for a replacement.

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