There might be a internet connection problem or Second life grid

[RobinFeather]

When i try to login as RobinFeather it loads. Then it says:

 

 

We're having trouble. There may be a problem with your internet connection or Second Life grid. 

 

You can either chekc your internet connection and try again in a few minutes. Click help to view the second life supprot portal or click telepor to teleport home. 

 

HELP! :matte-motes-confused:

 

 

Ok so i log in, it just loads and shows up this message. I cannot get to the world. I clicked ok and logged in again but the same message popped up. I clicked Teleport and logged in and the same message popped up. 

 

I have to use wireless connection....Is there a way i do not get any problems? Thanks for the answer though

[Rolig Loon]

So, if you chacked the grid status reports at http://status.secondlifegrid.net/, you have found that there is no system-wide problem at the moment.  You said that you got a message, but you didn't say whether you were actually having a problem of some kind.  If not, just ignore it.

As a pre-emptive measure, try rebooting your router to be sure that you are getting the best performance from it.  (Just unplug it from the power and walk away for five minutes.  Then plug it back in.)  If you've been using a wireless connection, don't.  That causes many people trouble.  There are just too many sources of interference to get a reliable, continuous connection.

Log in at a nice quiet sim like Smith or Aqua, open your Statistics Bar (CTRL + Shift + 1) and check your Ping and Packet Loss.  Here's what you're looking for >>> http://wiki.secondlife.com/wiki/Checking_for_packet_loss_%28network_lag%29.

Again, though, unless you are actually having a problem, ignore tha message.  If you are haing a problem, come back here and click the Options link in the upper right corner of your question and select EDIT to add more information.  Please do NOT start a new thread.

[Peggy Paperdoll]

Two things you can easily check.  The Grid Status ( http://status.secondlifegrid.net/ ) and your connection ( http://www.speedtest.net/ ).  And another just as easy check.  Reboot your modem and router by unplugging them from their electrical source and leaving them unplugged for 3 to 5 minutes.  Plug back in, reboot your computer (mostly to re-establish the connection to the Internet but also it flushes any memory problems that might have cropped up when you tried to log into SL).  Try SL again.

[Rolig Loon]

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RobinFeather wrote:

 

Ok so i log in, it just loads and shows up this message. I cannot get to the world. I clicked ok and logged in again but the same message popped up. I clicked Teleport and logged in and the same message popped up. 

I have to use wireless connection....Is there a way i do not get any problems? Thanks for the answer though

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Thanks for adding that information, Robin.  Too bad about being stuck with wireless.  Unfortunately, that is a very likely source of your problems.  It is for many SL residents.  Wireless gets interference from garage door openers, cell phones, and "smart" home appliances,  and it loses bandwidth to anyone else that may be using the same connection (either legally or as a pirate).  If you really must use wireless, you may find that the best way to get into SL is to find a nice quiet place to connect (not Starbucks or your dorm room), and see if a less busy system helps.

I gave you some pre-emptive suggestions in my earlier post, and I see that Peggy has repeated them.  (She's the real tech expert here.)  Certainly do each of those things.  Your router is probably the weakest link in your connection to the Internet.  If you are in a college environment, ask your campus IT techs to check the router if you can't.  Also ask them if there are firewall or antivirus restrictuions in the system that you should be aware of.  (You can give them some information about SL's requirements by referring to this page >>> http://wiki.secondlife.com/wiki/Configuring_your_firewall)  If you're still stuck after doing those things, let us know again.......