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Having issues logging into second life


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That message is often LL's code for telling you that you have been banned, but recently it has been triggered for some people by having a wonky router.  Try two different things:

(1) Reboot your router and modem by unplugging both of them for a few minutes while you go make a cup of coffee. Then plug them back in and reboot your computer.  That process will clear any garbage in your router's RAM and will force the system to grab your IP address again.

(2)  If that doesn't work, try changing your DNS settings to Google's free public DNS servers (8.8.8.8 and 8.8.4.4) instead of using whatever you ISP gives you by default.   Here's how >>> http://code.google.com/speed/public-dns/

Those two steps will clear up any problem LL's servers have in identifying your IP address correctly.  If they don't cure the problem for you, though, your only other option is to file a support ticket and wait for LL to repair things on their end.

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That message is often LL's code for telling you that you have been banned, but recently it has been triggered for some people by having a wonky router.  Try two different things:

(1) Reboot your router and modem by unplugging both of them for a few minutes while you go make a cup of coffee. Then plug them back in and reboot your computer.  That process will clear any garbage in your router's RAM and will force the system to grab your IP address again.

(2)  If that doesn't work, try changing your DNS settings to Google's free public DNS servers (8.8.8.8 and 8.8.4.4) instead of using whatever you ISP gives you by default.   Here's how >>> http://code.google.com/speed/public-dns/

Those two steps will clear up any problem LL's servers have in identifying your IP address correctly.  If they don't cure the problem for you, though, your only other option is to file a support ticket and wait for LL to repair things on their end.

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