For some reason my pc has been ban from sl. can anyone help... i think there is a bug in the viewers

[ChuckTheMexican]

This makes no since... right after i percase a new gun to... What is going on? I cant log into sl on my pc and this makes no since... I did nothing rong...

 

 

 

No i can not get on as another account... Its strange i even tried moving sims and it still wont work, And its saying this pc can not access sl

[Ariel Vuissent]

They might ban an account, but I don't know that they can ban your entire computer. (Or would, since for all they know you have several people in your house using the same computer, all playing SL on it.) Can you log on using another account? If so, it's an account problem. Have you tried relogging in another area, intead of the last place you were? What happens when you try to log on? It's also possible you're "ghosting" - you're offline, but SL has you still logged in.

You can also try uninstalling your viewer completely, then reinstalling it; or install another viewer. SL glitches sometimes. If the problem continues, you can submit a ticket to LL and see if they can help you.

[PeterCanessa Oh]

"Second Life cannot be accessed from this computer" means that Linden Lab have placed an IP ban, possibly against a range of IPs.

This is a resident to resident help area and we can't know why this has happened nor do anything about it.  You will have to contact LL by raising a support ticket or writing to them.

[Marigold Devin]

Welcome to Second Life Answers, Chuck.

I was going to give you a suggestion, but I see that you are currently logged in and we are having a conversation in world !

(For info - it seems resetting of his modem has enabled him to be able to log in again.)

[Rolig Loon]

Terrific, Marigold! BTW, how long will it be before people stop blaming things on "ghosting"? Have you heard of ANYONE being ghosted since they fixed the bug last Spring?

[LoveAngeL Lyre]

Hello and welcome to SL Forums. Please check out the following link:

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109#Section_.1.3

[Marigold Devin]

Hiya, Rolig, sorry about the delay in responding, Chuck was the last thing I checked before my bed time, so I've been offline for a few hours.

 

I have not heard of anyone ghosting since the rollouts/deploys carried out by Oskar and the bug-fixin' crew around 6th March 2011, and you know I will have been keeping a close eye on any developments in that area. (grins)

 

 

[Rolig Loon]

That's what I figured, but I wanted to check. You're the "ghosting" queen, so you'd know if this thing was completely dead or not. I still see posts -- 3 this week -- from people who are giving advice about how to cure a supposed ghosting.

[Marigold Devin]

The problem with forums such as this, allowances don't seem to be made for the evolutionary nature of our virtual world. What can work one week to fix something, might not be valid the next week. You and I know this, but others, some of whom have private blogsites, get things stuck in their head (even the SL KB may not be 100% accurate, as that doesn't seem to get updated). And I hate Chinese whispers.

 

However, the ghosting issue could come back at some point (although I hope not - and so far it hasn't). I take extra special care to peruse the grid every time we have the weekly deploys, so that hopefully Oskar keeps informed on this particular problem if it does recur.

[Mahira Allen]

just to day i lost my profile pictures both second life and 1st life profile and everything i wrote gone too..any idea why it happened?