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Rory Dash

Why is my account currently on hold? joachim66482@t-online

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Hello Rory and welcome to SL Forums. At first remove your personal contact. Here is a public forum.

If you get the error messages "Login failed" or "Second Life cannot be accessed from this computer" generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

For more infos please check out: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

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Hello Rory and welcome to SL Forums. At first remove your personal contact. Here is a public forum.

If you get the error messages "Login failed" or "Second Life cannot be accessed from this computer" generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

For more infos please check out: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

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I think it's because you pressed the big red "do not touch" button.  I could be wrong though, since we're all residents and don't know anything about account status.

(Contact Linden Lab)

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