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since i update my vieewer2 i cant log in


divalici0us Popstar
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Have you tried a full uninstall and reinstall?

Uninstall normally then manually remove the hidden Second Life folders in AppData.

Enable Hidden Files & Folders:

1) Open Control Panel
2) Open “Folder Options”
3) Open the “View” tab
4) Check “Show hidden files, folders, and drives”

Press OK and close control panel.

Accessing AppData:

Browse to the path below that corresponds to your operating system:

Windows XP - C:\Documents and Settings\<username>\Application Data\

Windows Vista - C:\Users\<username>\AppData\

Windows Vista Home Premium - C:\Users\<username>\AppData\

Windows 7 - C:\Users\<username>\AppData\ 

Inside the AppData folder:

1) Open the Local folder and delete the entire Second Life folder.

2) Go back one level to the AppData folder.

3) Open the Roaming folder and delete the entire Second Life folder. If you wish to save existing chat files you've had with other avatars, move the Roaming > [avatar name] folder elsewhere on your computer and drag any chat text files you wish to retain into the new Roaming > [avatar name] folder once Second Life is reinstalled and you've logged in at least once. Ignore if you don't want to save any.

4) Restart your computer.

Now download a fresh copy of Second Life and install it.

I usually advise people to open Preferences > Setup tab and change 'Software updates' drop down menu to 'Download and install updates manually', as the automatic update process has caused problems for some. Unless you are experiencing problems a simple uninstall from the Start Menu > All Programs > Second Life should suffice before downloading and installing future viewer releases.

You can add comments to your post using Options > Edit. Let us kknow if that worked or not.

If you have premium membership, you can also contact https://support.secondlife.com/start-chat/ but note limited opening hours.

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