Cant load SL at all while checking to load it freezes at INITIALIZING VFS can you help

[Rene Kanya]

cant load SL at all freezes when INITIALIZING VFS is displayed must restart computer to exit  VFS, all other internet works just not SL

[LoveAngeL Lyre]

Hello Rene. It is a known problem and it is very possible to fix it if you clear your cache manually:

XP) - C: \ Documents and Settings \ (USER NAME) - Application Data \ SecondLife and
C: \ Documents and Settings \ (USER NAME)\ Local Settings \ Application Data \ Second Life

(Vista) and (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

Log out and delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders)

If you have more that 1 viewers installed in your computer, you must to do it for all following the same paths in your hard disk.

For example C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer

(If you clear your cache manually you will lose all your private conversations which are saved in your computer. To avoid it copy the folder with your username in the folder Secondlife in another position in your hard disk.)

Good luck.