I cannot buy L$.

[Andrea Curtis]

 I have happily been buying L$ for years, but over the last few days, I have been unable to buy either through LindeX through my browser (my normal method) or inworld through the viewer. The last date on which I was able to buy successfully was 6th September. Since then, my attempts to buy are met with a message that they failed having "timed out". I have double-checked that my payment info is current, that my credit card has not expired, and that my credit card account is in good standing. I have even confirmed with my credit-card provider that they have not blocked any transactions on my account.

I am fairly sure that the problem lies somewhere in the payment gateway between LindeX and my credit-card company. I would open a support ticket, but as a Basic Account my options for doing so are very restricted, and none of the options offered seem relevant. Any suggestions would be appreciated.

[Andrea Curtis]

 I have happily been buying L$ for years, but over the last few days, I have been unable to buy either through LindeX through my browser (my normal method) or inworld through the viewer. The last date on which I was able to buy successfully was 6th September. Since then, my attempts to buy are met with a message that they failed having "timed out". I have double-checked that my payment info is current, that my credit card has not expired, and that my credit card account is in good standing. I have even confirmed with my credit-card provider that they have not blocked any transactions on my account.

I am fairly sure that the problem lies somewhere in the payment gateway between LindeX and my credit-card company. I would open a support ticket, but as a Basic Account my options for doing so are very restricted, and none of the options offered seem relevant. Any suggestions would be appreciated.

[valerie Inshan]

There has been issues with billing for the last few days as mentioned on the grid status:

http://status.secondlifegrid.net/2011/09/08/post1397/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+SecondLifeGridStatus+%28Second+Life+Grid+Status+Updates%29

It is now showed as resolved. You may clear your browser's cache and relog, or try another browser and see if it's working now for you.