Shania Adder Posted September 9, 2011 Share Posted September 9, 2011 Anyone else stuck on the outside today? i got booted out and i can't log back in Link to comment Share on other sites More sharing options...
Marigold Devin Posted September 9, 2011 Share Posted September 9, 2011 What message comes up on your screen when you try to log in? Link to comment Share on other sites More sharing options...
Shania Adder Posted September 9, 2011 Author Share Posted September 9, 2011 did our best to connect to the grid. Something unexpected happened Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted September 9, 2011 Share Posted September 9, 2011 Hello Shania. We haven't today a report about a problem at http://status.secondlifegrid.net/ Try to log in a different region and see if that helps. Protected lands arround like Smith or Lime are recommended. Some more details about the error message you get and you can't log in, would help for a better answer. Link to comment Share on other sites More sharing options...
Marigold Devin Posted September 9, 2011 Share Posted September 9, 2011 There is nothing indicating a problem over on the grid status. http://status.secondlifegrid.net/ Unless a new issue has just come up. I have been able to log in from the UK with no problem whatsoever. Try changing your log in start location. Log in to an empty sim - Furball is a good one to use. It's worth a try. Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted September 9, 2011 Share Posted September 9, 2011 Hmmm... if the error message you get is:"Unable to connect to the grid. Despite our best efforts, something unexpected has gone wrong. please check secondlife.com/status to see if there is a known problem with the service.", i would suggested you to power down your router/modem for at least 2 mins and after power on and try to log in again (in a protected land). If that doesn't work, clear your cache manually: (Vista) and (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife Log out and delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders) (If you clear your cache manually you will lose all your private conversations which are saved in your computer. To avoid it copy the folder with your username in the folder Secondlife in another position in your hard disk) If you use Phoenix Viewer delete also all contests into... C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer Let us know if you fixed your problem or you need more help. Link to comment Share on other sites More sharing options...
Shania Adder Posted September 9, 2011 Author Share Posted September 9, 2011 thanks all, i eventually got trough. probably a local server error. Biut thanks for all the suggestions, you've been great. Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted September 9, 2011 Share Posted September 9, 2011 Glad to hear that Shania! :smileyhappy: Time again to have fun ! Link to comment Share on other sites More sharing options...
Marigold Devin Posted September 9, 2011 Share Posted September 9, 2011 It's good to hear you are now able to log back in again, Shania. These little glitches are sent to try us. Link to comment Share on other sites More sharing options...
Nalates Urriah Posted September 11, 2011 Share Posted September 11, 2011 There are several reasons you can be locked out. A new one has popped up that has to do with mesh enabled viewers. See: Can’t Login Second Life The older now less common problems are discussed here: I Can’t Login Link to comment Share on other sites More sharing options...
daphneschaffer Posted November 11, 2011 Share Posted November 11, 2011 cant log in since yesterday as well. The message says, ''second life cannot be accesed from this computer. if you feel this is an error please contact support@secondlife.com' any ideas? Link to comment Share on other sites More sharing options...
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